I'm so glad I didn't look at the 3 stars on Yelp before visiting this spa! That may have put me off. I'm suprised this place doesn't have higher stars! #1. My mom and I came in wanting regular mani pedis and there was exactly ZERO pressure to upgrade. Loved that! Very different from many experiences I have had. #2. Both our technicians were extremely fast and efficient. We both left quickly and happily with our nails! #3. The prices were not bad! We both ended up deciding on gel pedis and Manis and paid $80. Also they didn't say one price and then change it once we went to pay which again I loved. I have had other experiences where just that has happened. I would definitely go again! I wish I had asked my technicians name. She was using a LED that said Hannah on it but I'm not sure that was her name. Very nice lady. Neither of our technicians spoke to us very much but they were very polite and great at their jobs! read more

Queen Chico Nails & Spa - Nail Salons Near Me - Chico, California

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Gel nails. Very nice staff there Price very good make appt by phone too . Pedicures excellent too read more

Been going for years! Love all techs there. Clean and refurbished! New name "Fancy Nail" same great people new face much fancier!

After reading the good reviews on this place, I decided to give them a try for my pedicure and my pink and white fill. I am AMAZED at the quality of work Lee provided!! Even though he did a fill on a set I had gotten at another salon, he fixed them and made them better! And my pedicure.........was perfect. Highly recommend this salon for hands or feet lol! read more

Queen Chico Nails & Spa - Nail Salons Near Me - Chico, California

I'm shocked at what happened today with my friend. We both went in together, me for a fill and her for a fill and pedi. She has been going there for 8 plus years -under the old ownership and now the new ownership. When she went to pay her bill it was 21.00 over the post price, I asked what the cost was I told 85.00, 40.00 for a fill 45.00 for the pedi. When I asked why is the bill 21.00 over that price? We added in the tip for you already. I said NO, You need to void this transaction; no just sign we only charge you 85.00. NO get the owner over here. I couldn't believe it. My friend was a loyal customer and always tipped Good, I mean good. But for this worker to just add his own tip in, was unthinkable. Now we believe he has been doing this to her for years, tell her two weeks ago the price was higher because they threw in some kind of stone in the pedi water, really. I will never go back to this place and I encourage each of you to review and question your amount. read more

Some reviews mentioned long waits and they were right. On a summer afternoon there were only 2 employees. I'd made an appointment, but didn't get in the chair until 30 min after. That said, it was a great pedicure- nails looked perfect and in less time than most other places. I think I'll give it another shot. read more

I went for a fill and gel polish, and asked for my nails to be trimmed short, they are all completely different lengths when I questioned it I got told " $40" I told them that's fine I just want me nails all the same length, the man got up who was doing my nails, answered the phone helped other customers, came back and forth, took almost 2 hours for uneven nails a waste of $40 now I have to pay another salon to fix what they messed up, nothing like they use to be so sad I have been a customer for years read more

Legitimately the worst pedicure experience of my life. So much so that I'm actually writing this review from the salon. If you like being upsold 6,000 times while you're trying to relax (NO, I DO NOT WANT GEL!) and then being rushed through the entire process and kicked out of the massage chair the moment they are done painting, then this place is for you. The nail technician was so quick to get me out of the chair that he actually smudged all of my nails and had to redo them. I am a small business owner and I take these things seriously. We owe it to the people who choose to spend their hard-earned money with us. If you don't treat your customers well, they will not return. Needless to say, I will not return. I got this copied and pasted response from management after I left the previous review: "Hi Anny, my name is MC. I am Queen Chico Nails & Spa's Social Media Account Manager. We are really, really sorry to hear that your visit was not up to our usual standard. We would love to offer you a free manicure and a free foot massage afterward as our way to make it up to you. Please accept our sincere apology and contact us at (530) 893-8900 to set up an appointment with Harry (Please mention that you talked to me). We are looking forward to seeing you again at our salon and winning back your business! Warmest regards, MC." WOW. They won't even write individual notes to customers after they complain. My name is not Anny. read more

Queen Chico Nails & Spa - My pedicure after 24 hours. :( :( - Nail Salons Near Me - Chico, California

This review is solely on the poor customer service from the manager/owner. I went in to get a gel polish change and he refused to provide the service unless I got a fill in. What?!! I have never heard of this. He even said my nails would be UGLY without getting a fill. I am growing out the acrylic on my nails and I didn't want more acrylic added. I simply wanted my nails filed down and a gel polish change. He said they could do it, but it would cost $35. Ridiculous! I just paid it anyway and got them done because I didn't have time. The actual nail service was just ok. My nail shape is Coffin and that was done poorly, but the gel polish was done well. Overall, not a good place. Definitely won't be back here. read more

Queen Chico Nails & Spa - A photo of my "ugly" nails, according to the manager. - Nail Salons Near Me - Chico, California

I'll start with a positive. Their waxing people are off the hook. I'll definitely go back for that. Buuuuuttt... I'm not going for pedicures (or any nails) after tonight's treatment. I think I have had the worst pedicure of my life. I can only speak for myself. And I don't even like to be negative, but I feel I gotta tell somebody! It was like a spiteful mother-in-law was doing my pedicure. She literally scolded me the whole time or did that disappointed tongue-click while not-everso-gently pulling at my cuticles. And I was rushed out. So when I got home, my over-excited 3 year old smudged them as he admired them. Dude. Beauty treatments should be relaxing and pleasant. I honestly felt like they didn't like me in there. I feel bad because they obviously want a large clientele with how many massage chairs are in there. But you've got to flash a smile every once and a while and be friendly. IMHO. read more

Horrible services not only did they rush my pedicure , the lady ruined my eyebrows. Never coming here again. go Somewhere else while you still can ! read more

::sigh:: Oh how I loathe leaving bad reviews. But twice now, the Queen has let me down. After a long wait, I gave them another chance again today. Shame on me? Today, we left another salon who had a long waiting list. Called Queen with trepidation and the man said, "No wait. Come now. No reservation needed." So we drove across town only to be told it would be an hour wait. "I called," I said, "No wait. Come now." "Sorry, his mistake," the other man explained. So in the interest of efficiency, we made an appointment for one hour later - drove out for some errands - and returned in 50 minutes. Appointment time comes and goes. Another 15 minutes pass and the host must sense my irritation... seats us at the manicure tables, plops our hands in to soak and walks away. Another gal is there too for her appointment (past due) and they moved her to the manicure tables out of the waiting area, but didn't start working on her for another 10 minutes! More time passes and finally the other man starts my daughter's manicure. He's quick but super sloppy and with very poor communication. I continue to soak - fingers gettin' pruney. He finishes her hands and angrily directs her to the drying table. She's young, she doesn't know... she sits there for 3 minutes before I ask if the lights or fans are on (they weren't.) He is irritated at having to flip the switch for her. Starts my hands. We can't understand each other on shape or length or to please not use the lotion because I am allergic. He remains quick but sloppy. I am happy with the color, but I could have done a better job on shaping nails & avoiding cut cuticles at home! Maybe my expectations are too high but we will not be spending our money here ever again. read more

Queen Chico Nails & Spa - Professional job or home job? - Nail Salons Near Me - Chico, California

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Just got my nails done today. I asked the nail technician twice if he could start the color where my cuticles are and he said ok yet he left me looking like my nails are 2 weeks over due. This is a common problem where I ask for something to be done and they just refuse to do it. I rather get what I want and what I pay for and continue to come back rather than someone trying to force me to come back by having my nails look like they need to be done. A lot of nail salons start the color very low so you come back faster, it is a total rip off I'm very upset that I cannot even ask for a service and get what I pay for. read more

Queen Chico Nails & Spa - Left my nails looking 2 weeks overdue although I asked to start color at cuticle line. - Nail Salons Near Me - Chico, California

Place was empty. That should have been my first clue. Awful manicure as displayed in the pics. Won't ever go back. Informed the manager. He didn't care. Avoid this place read more

Queen Chico Nails & Spa - Nail Salons Near Me - Chico, California

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UNACCEPTABLE, do not come here! $25 for a shitty pedicure: 1. Color was not painted on evenly 2. Nail polish was all over my toes and skin (had to tell the lady to clean it up, and she goes "oo???") 3. Nail polish was ruined right after 3 hrs?!? P/s: plz ignore my ugly toes... read more

Queen Chico Nails & Spa - Shitty pedicure! - Nail Salons Near Me - Chico, California

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I went in yesterday at about 1230. I was on lunch break and one of my nails had a crack in it. I can deal with grown out nails but once the start to crack I need them fixed right away. So I walked in and was greeted by the receptionist. They had a list of people who were waiting. And the list was about 6 people long. The receptionist told me that it would take about 30 minutes to be put in a station. I was about to leave when the manager said to take me to his station and he will personally do my nails. This is part of the reason I gave them such a great rating. I picked my color and the receptionist took it to my station. I got my nails cut, cleaned painted. The manager was very gentle and took his time even though they were crazy busy. It was 25 dollars for my nails 30 including tip. Where they lost the star is because you know when you get a basic manicure you get a hand massage but for some reason when you get the gel polish they don't massage. And I am not just talking about queen I am talking about almost all nail salons. The reason I get pedicures is for the massage. They need to have them for gel polish too. read more

Queen Chico Nails & Spa - Love the color. - Nail Salons Near Me - Chico, California

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I wish Yelp allowed negative star ratings, because this place is the worst. I bought my wife a gift certificate for a b-day present, which Queen Nail and Spa refused to honor. Even after a debate with the owner over what "legal tender" meant. My wife ended up paying cash for a pedicure in the same visit and got a ingrown toenail. When she said something to the manicurist she was shushed... Definitely NOT going to be repeat customers, unless we suddenly get the urge to feel like a southern-minority in the 1950s. read more

They're really nice and I always get my nails done here. They have more "alternative" options for nail art than many places in Chico. They're very creative and their pointy nails are on point. read more

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Very first time here. Staff were nice not as talkative but it's okay lol. Showed them a picture of what I wanted and she nailed it! Definitely will go again. read more

Queen Chico Nails & Spa - Nail Salons Near Me - Chico, California

These people did such a great job. This was my first spa experience and they were so nice. I will be coming back. The service was great and fast read more

Amy rocks! Since my move up north in March I was reffered to Queen nails and they have never disappointed! Today Amy did my fill and my nail art and she is amazing! Her and all the staff are so friendly and very good at their jobs. Let's not forget the fantastic treatment during a pedicure while sitting in that massage chair! They get the job done in great time and make you feel very comfortable while doing it. They are always willing to get you into the schedule without an appt and you are offered water within minutes of your arrival. I can not rave and reccomend them enough! read more

Queen Chico Nails & Spa - Nail Salons Near Me - Chico, California

Don't waste your money on these people, I went to try this place with a girlfriend of mine and did a gel manicure with Hannah, and literally 4 days later the gel started peeling off, FOUR DAYS later! Gel is supposed to last you at least 2 weeks. I'm so upset!! NEVER GOING BACK!!! read more

Queen Chico Nails & Spa - Peeling off and chipped after 4 days!!! GEL NAILS are NOT supposed to peel off for at least 2 weeks!!!! - Nail Salons Near Me - Chico, California

I went there for a full set. The set looked ok when I left, nothing spectacular. Within days they were lifting and grabbing my hair. About a week later most of the nails were popped off. I will never go back! read more

I always get fast friendly service my pedicure always turns out great they take their time i dont feel rushed

Went in for acrylics, just the basic. My nails hurt a lot afterwards figured it was due to not having nails for a long time. Within two days my thumb nail cracked and within a week all my nails started lifting. read more

I went there today and the staff was lovely as always, Kim did my nails and I absolutely love them. I got ombré nails which I never had and at first I was scared but she did such an amazing job! 10/10 will be going there again. read more

Queen Chico Nails & Spa - Nail Salons Near Me - Chico, California

Kim is awesome. I used to go to Lily's nails for 24 years and was tired of getting funguses. I tried Kim and have been coming back fOr all my nail and pedicures. She is excellent. read more

Wow, was that a long hiatus I took from Yelp! Moving is brutal. One good thing though, is that Chico isn't half as bad as I feared it might be (now, don't go taking offense... I came from Santa Monica, so I've been very spoiled the last few years). It's a rather friendly, upbeat college town. Pretty cute actually. One of the first businesses I patronized here was Queen Chico Nails. This place is HUGE for a nail salon. There were about 15 chairs in there, so there's very little wait no matter when you go. They have very talented and friendly staff, and are affordable (although they run higher than the smaller shops). Expect to pay about $40 to a mani-pedi. At any rate, they are right next to CVS and Trader Joe's and the movie theatre, so you can make an afternoon of it, which is nice. You don't have to drive all around to do your errands like you do in SM. I've been a repeat customer for a couple months now and I can say this is the best quick-stop nail salon in the area. One quick tip: they don't take credit cards, which is a bummer. So bring cash or check. read more

I took my daughter there to get her nails done for her birthday. We had an appointment but still had to wait about 30min. I'm sure they were understaffed due to COVID so my 2 stars is not due to the wait. It's due to the fact that the man who did her nails was rude when she asked why the color was different on some nails. Turns out he forgot to put a second coat on some. This is the second day now and my nails are already chipping. read more

***PUBLIC SERVICE ANNOUNCEMENT! DO NOT COME TO THIS NAIL SHOP AT ALL**** I came in and specifically asked for yellow ombré nails. They said the color would be a little off but they would be able to do them like the picture I showed. I told them I had to go to work straight after and they said okay. This is how my nails turned out absolutely TERRIBLE!!! Nothing like the picture and not ombré AT ALL! I went back the next day and they were trying to fix it but I wanted just a regular color since they were trying to put the same colors on which is not like the picture. They blamed the length of the nails and the size of my fingers for it coming out wrong. ABSOLUTELY RIDICULOUS! Ombré can be done on any nail size they just don't know how to do it. They didn't want to give me a refund which I insisted on multiple times so I can go somewhere that knows how to do it. They said I would have to pay again for just one color which is absurd considering they couldn't do the first job right. It was very painful for them to shave the powder off as most nail shops have more effective ways. I will NEVER GO HERE AGAIN! I encourage everyone to be aware of this place because the customer service is terrible and they don't care about their customers. I was very respectful wanting a refund and had to get my nails done again which still wasn't what I wanted. BE AWARE IT IS NOT WORTH YOUR MONEY TO DEAL WITH RUDE EMPLOYERS!! A nightmare and embarrassment. The picture speaks for itself! 0 stars!! read more

Queen Chico Nails & Spa - Nail Salons Near Me - Chico, California

Two stars because the new chairs are wonderful. And! The staff don't speak and chitchat together in their language making a customer feel left out of a conversation. Tried this salon twice within six weeks. Both times I clearly requested "regular pedicure and jell polish". First time it was not enjoyable due to all the pressure to "up sale" their special add on stuff. Second time I wasn't asked about the added stuff and the nail person added it anyway. Once he brought out the bag of warm wax I realized what was happening and reminded him I had requested the "regular" priced pedicure. I declined the wax and he offered to discount my pedicure but only after he made comments about how I needed it. My feet are not cracked or full of calluses. Not sure what he did prior that was so special he was insisting I pay extra for. Honestly, I could put up with all that nonsense about the added up sale but it sure distracts from why I like pedicures. Why I am giving this salon such a low rating besides the nonsense is both visits, the jell nails peel off within ONE WEEK! Thank you, Harry, for your kind offer. I respectfully decline. Again, your chairs are awesome and it's so refreshing having a nail person focused on their client rather than chatting away (excluding the client) with other workers. I shall upgrade my star rating due to your offer. I appreciate it very much. read more

After a summer of outdoors, and lots of rough surfaces, I decided that I needed to pursue a pedicure. I read some of the reviews here on Yelp! and decided to give Queen Chico a try. This would only be my second pedicure, my first being a birthday gift a few years back at a very ritzy spa. This time around, I didn't quite know what to expect. I walked in, and after explaining that I'd like to get a pedicure done, I was shown to a chair and offered some ice cold, bottled water. (Uhm, plus one star!) Although my pedicurist spoke very little English, she was very sweet nonetheless. (When it came time to move a foot back into the water, she would touch my leg and say, "Water, please.") And I don't know who ADree L. had, but the woman I saw (and I WISH I had gotten her name) definitely massaged my feet and legs. I only wanted a simple French pedicure, so my total came out to $28. For something so quick and efficient, yet exactly like everything I'd experienced previously at the ritzy salon, this was great! Unfortunately, I'm moving to the Bay Area for school, but I will definitely be coming back here for a little pampering during my breaks. read more

Horrible experience. Took 2 hrs for a mani pedi, mind you I'm 39wks pregnant and just wanted a little pampering for myself and left extremely frustrated. I asked for a basic spa but wanted to upgrade to gel polish. He put the wax on and I quickly realized that he wasn't doing the basic. I will never be going back the lack of communication or just plain old didn't listen. read more

Important notes... * Language Barrier made it frustrating * He cut my nails super short when I said to keep them long * The pedicure massage and hot oil were nice, but not great * He filed my nails unevenly, I could do better myself * Not really worth the price in my opinion * I definitely won't be going back here read more

I got a regular set of acrylics done here a week or two ago. My nails turned out okay, but I was charged $30 for a regular set (acrylics with ONE color, no accent nail, nothing), even though they say $25 on their price list. Also, for $30, they didn't do anything to my cuticles. All they did was buff my real nails and slap on the acrylics. No arm massage, no lotion, nothing! The nail technician informed me of the raised price as she was finishing up my nails, which was a little shady, to be honest. Her reasoning was that she was charging an extra $5 "because they were longer." I had actually wanted them to be shorter, but she convinced me to keep them longer. She never informed me that this would cost extra. Overall I would say to try another place. This place does an okay job, (I mean my nails look nice from far away) but for what they charge they should be pulling out all the stops. read more

Went here with my mother in law and got pedicures. She called ahead, since it was a weekend. When we got there, they took us right away, but we couldn't sit next to each other, so it was hard to talk to each other. Pedicures were nice, no cuts on either of us. The lady who was helping me, I didn't get her name, was very quiet, but very good. She spent a good amount of time massaging my legs, which I appreciated. She didn't keep asking me to add treatments, so that was nice. The place is clean and open. Lots of colors to choose from. If I'm ever in Chico again, I'd go to this place read more

I came in today to get an acrylic full set and am very pleased! Instead of using regular polish I asked them to do gel polish and I love how it shines. I am very picky when it comes to my nails, and Donna did a fabulous job! They are the perfect length and the intricate design I requested came out perfectly. I paid $45, which I think is fair for the service I got. read more

Queen Chico Nails & Spa - Full set acrylic with gel polish on top. Done by Donna. - Nail Salons Near Me - Chico, California

Went with a friend to get a mani/pedi, my first manicure but far from my first pedicure. The women doing the work barely said a word to us or each other and when they did you couldn't understand what they wanted because they'd just grab your hand or arm or leg and mumble something that barely resembled something more than a grunt. The nail polish is CHEAP GARBAGE that flaked as soon as it was dry. The actual cutting job was really poor - I could do better for myself and I'm terrible at getting it even. Prices are high for what you get service wise. No real foot massage, some nasty looking goop for lotion? I have no idea. It looked an awful lot like fluids and chemicals I use for car work, welding, and soldering. read more

My nails turned out so cute! Great service and I left really happy. I recommend queens nails. read more

Queen Chico Nails & Spa - Nail Salons Near Me - Chico, California

This place is your typical chop shop. I go for a pedi one a month or so. They do a great job and I always get the spa pedi which includes salt scrub, message, paraffin, and of course toes clipped. Messaging chairs work great and the whole process takes about 45 min depending on which person you get. Located next door to trader joes it's a convenient location read more

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