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    Queen Chico Nails & Spa

    2.8 (170 reviews)
    Open 10:00 am - 6:00 pm

    Services - Queen Chico Nails & Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    14 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Waxing

    Queen Chico Nails & Spa Photos

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    Recommended Reviews - Queen Chico Nails & Spa

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    Reviews With Photos

    Nicole A.

    After reading the good reviews on this place, I decided to give them a try for my pedicure and my pink and white fill. I am AMAZED at the quality of work Lee provided!! Even though he did a fill on a set I had gotten at another salon, he fixed them and made them better! And my pedicure.........was perfect. Highly recommend this salon for hands or feet lol!

    My pedicure after 24 hours. :( :(
    Kylie S.

    Legitimately the worst pedicure experience of my life. So much so that I'm actually writing this review from the salon. If you like being upsold 6,000 times while you're trying to relax (NO, I DO NOT WANT GEL!) and then being rushed through the entire process and kicked out of the massage chair the moment they are done painting, then this place is for you. The nail technician was so quick to get me out of the chair that he actually smudged all of my nails and had to redo them. I am a small business owner and I take these things seriously. We owe it to the people who choose to spend their hard-earned money with us. If you don't treat your customers well, they will not return. Needless to say, I will not return. I got this copied and pasted response from management after I left the previous review: "Hi Anny, my name is MC. I am Queen Chico Nails & Spa's Social Media Account Manager. We are really, really sorry to hear that your visit was not up to our usual standard. We would love to offer you a free manicure and a free foot massage afterward as our way to make it up to you. Please accept our sincere apology and contact us at (530) 893-8900 to set up an appointment with Harry (Please mention that you talked to me). We are looking forward to seeing you again at our salon and winning back your business! Warmest regards, MC." WOW. They won't even write individual notes to customers after they complain. My name is not Anny.

    A photo of my "ugly" nails, according to the manager.
    Kim P.

    This review is solely on the poor customer service from the manager/owner. I went in to get a gel polish change and he refused to provide the service unless I got a fill in. What?!! I have never heard of this. He even said my nails would be UGLY without getting a fill. I am growing out the acrylic on my nails and I didn't want more acrylic added. I simply wanted my nails filed down and a gel polish change. He said they could do it, but it would cost $35. Ridiculous! I just paid it anyway and got them done because I didn't have time. The actual nail service was just ok. My nail shape is Coffin and that was done poorly, but the gel polish was done well. Overall, not a good place. Definitely won't be back here.

    Professional job or home job?
    Jessica B.

    ::sigh:: Oh how I loathe leaving bad reviews. But twice now, the Queen has let me down. After a long wait, I gave them another chance again today. Shame on me? Today, we left another salon who had a long waiting list. Called Queen with trepidation and the man said, "No wait. Come now. No reservation needed." So we drove across town only to be told it would be an hour wait. "I called," I said, "No wait. Come now." "Sorry, his mistake," the other man explained. So in the interest of efficiency, we made an appointment for one hour later - drove out for some errands - and returned in 50 minutes. Appointment time comes and goes. Another 15 minutes pass and the host must sense my irritation... seats us at the manicure tables, plops our hands in to soak and walks away. Another gal is there too for her appointment (past due) and they moved her to the manicure tables out of the waiting area, but didn't start working on her for another 10 minutes! More time passes and finally the other man starts my daughter's manicure. He's quick but super sloppy and with very poor communication. I continue to soak - fingers gettin' pruney. He finishes her hands and angrily directs her to the drying table. She's young, she doesn't know... she sits there for 3 minutes before I ask if the lights or fans are on (they weren't.) He is irritated at having to flip the switch for her. Starts my hands. We can't understand each other on shape or length or to please not use the lotion because I am allergic. He remains quick but sloppy. I am happy with the color, but I could have done a better job on shaping nails & avoiding cut cuticles at home! Maybe my expectations are too high but we will not be spending our money here ever again.

    Left my nails looking 2 weeks overdue although I asked to start color at cuticle line.
    Karen L.

    Just got my nails done today. I asked the nail technician twice if he could start the color where my cuticles are and he said ok yet he left me looking like my nails are 2 weeks over due. This is a common problem where I ask for something to be done and they just refuse to do it. I rather get what I want and what I pay for and continue to come back rather than someone trying to force me to come back by having my nails look like they need to be done. A lot of nail salons start the color very low so you come back faster, it is a total rip off I'm very upset that I cannot even ask for a service and get what I pay for.

    Cricket G.

    Place was empty. That should have been my first clue. Awful manicure as displayed in the pics. Won't ever go back. Informed the manager. He didn't care. Avoid this place

    Shitty pedicure!
    Jenny L.

    UNACCEPTABLE, do not come here! $25 for a shitty pedicure: 1. Color was not painted on evenly 2. Nail polish was all over my toes and skin (had to tell the lady to clean it up, and she goes "oo???") 3. Nail polish was ruined right after 3 hrs?!? P/s: plz ignore my ugly toes...

    Love the color.
    Alexandra G.

    I went in yesterday at about 1230. I was on lunch break and one of my nails had a crack in it. I can deal with grown out nails but once the start to crack I need them fixed right away. So I walked in and was greeted by the receptionist. They had a list of people who were waiting. And the list was about 6 people long. The receptionist told me that it would take about 30 minutes to be put in a station. I was about to leave when the manager said to take me to his station and he will personally do my nails. This is part of the reason I gave them such a great rating. I picked my color and the receptionist took it to my station. I got my nails cut, cleaned painted. The manager was very gentle and took his time even though they were crazy busy. It was 25 dollars for my nails 30 including tip. Where they lost the star is because you know when you get a basic manicure you get a hand massage but for some reason when you get the gel polish they don't massage. And I am not just talking about queen I am talking about almost all nail salons. The reason I get pedicures is for the massage. They need to have them for gel polish too.

    Thank you Lee
    Brittany C.

    They're really nice and I always get my nails done here. They have more "alternative" options for nail art than many places in Chico. They're very creative and their pointy nails are on point.

    Very first time here. Staff were nice not as talkative but it's okay lol. Showed them a picture of what I wanted and she nailed it! Definitely will go again.

    Monique M.

    Amy rocks! Since my move up north in March I was reffered to Queen nails and they have never disappointed! Today Amy did my fill and my nail art and she is amazing! Her and all the staff are so friendly and very good at their jobs. Let's not forget the fantastic treatment during a pedicure while sitting in that massage chair! They get the job done in great time and make you feel very comfortable while doing it. They are always willing to get you into the schedule without an appt and you are offered water within minutes of your arrival. I can not rave and reccomend them enough!

    Peeling off and chipped after 4 days!!! GEL NAILS are NOT supposed to peel off for at least 2 weeks!!!!

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    4 years ago

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    2 years ago

    Been going for years! Love all techs there. Clean and refurbished! New name "Fancy Nail" same great people new face much fancier!

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    6 years ago

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    4 years ago

    I always get fast friendly service my pedicure always turns out great they take their time i dont feel rushed

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    17 years ago

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    Michelle L.

    We now accept all major credit cards!

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    Page 1 of 5

    Ask the Community - Queen Chico Nails & Spa

    Review Highlights - Queen Chico Nails & Spa

    They have more "alternative" options for nail art than many places in Chico.

    Mentioned in 2 reviews

    Read more highlights

    Renew Day Spa - Facial room

    Renew Day Spa

    4.4(111 reviews)
    1.4 mi
    $$

    New to town and trying to find a good place for my monthly massage and facial. Decided to give…read moreRenew a try. Please note this review is not a reflection of the staff, just my personal opinion of the overall experience. The masseuse and esthetician were good however I had a few issues with the location. Located in a business park and very close to a main road right across from a high school. Upon entering the clean waiting room I was greeted and given paperwork to complete. There was a diffuser on, with a pleasant smell however the scent was extremely overwhelming...like hit you in the back of the throat, coughing overwhelming. While I waiting I noted there are two treatment rooms directly off of the waiting room, odd as I've always been to places where the check in/waiting area is separate from any treatment rooms. So close in-fact I could hear another guest talking to her masseuse. I was praying I wouldn't get the other room off the waiting area, but just my luck that was my room. My masseuse was very pleasant and did a good job. I had no issue with the service but the environment was so far from relaxing. Upon entering my room I noticed how bright it was. No overhead light but a lamp on and a large window with sheer drapes which let in a lot of light. This window also received direct sun which made the room very warm on a 100+ degree day. The massage started and I was trying to relax when there was conversation in the waiting room, a man was checking out and speaking very loud, he then excited the spa. There is a literal bell on the door handle which goes off every time someone enter or exits, if that wasn't enough there is an electronic chime that ALSO goes off every time the front door is used. I understand the purpose but it is far from relaxing hearing multiple chimes/bells when the front door is used. The bell/chimes went off multiple times during my service, very distracting. My treatment room shared the front wall of the business which has parking spots a sidewalks length away. I had the joy of hearing every car door open/close, honks from doors being locked and someone's very loud stereo, don't forget the motorcycle rev. The business is close to the road so you hear the traffic going by. I was there on a weekend so the traffic from the high school wasn't bad and most if not all businesses in the business park were closed. I can't imagine how loud it would be during the week. Following my service I was instructed to put on a robe and wait in the waiting area for my next service. I found it uncomfortable siting in my robe in a public waiting area while I held my clothes in my arms. I was then escorted to my next service, I was optimistic as I was taken back into the spa. Just my luck my next room was located with the main wall against the roadway. Thankfully I had a head wrap on and the facial steamer helped mask the sound of the passing traffic. But again, I could still hear the electronic chime every time someone used the from door. My service was good and the esthetician was pleasant and knowledgeable. I booked my appointment the night before and received multiple "reminder" texts the day of which was nice I'm on the fence if I will return or not, if I did it would only be for a facial as the environment is not relaxing for a massage in my opinion. .

    Excellent, exceptionally clean facility. The staff are wonderful . The therapist did an outstanding…read morejob with the relax/swedish massage that really helped reduce the stress, sore neck and back muscles and help me sleep. I am looking forward to returning as I am from out of town. I had been searching for a replacement after Chico Massage Envy disappeared with no notice. This spa checks all the boxes.

    Photos
    Renew Day Spa - Seating area

    Seating area

    Renew Day Spa - Location

    Location

    Renew Day Spa - Refreshments

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    Refreshments

    Queen Chico Nails & Spa - othersalons - Updated May 2026

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