My Quantum Auto Sales experience was Top Notch! The entire purchase, paperwork, delivery were handled so smoothly, and rapidly it was fantastic! It is really rare, these days, to see such a hardworking, professional and courteous group. They got back to me right away when I had questions. They were proactive, and on top of the details, and reached out when they needed to keep me informed about the process. It was amazingly smooth, front to back! Many thanks to the Quantum Auto Team! Aaron, Isela, 'Baz', and Jorge were great to work with, and I'll definitely keep Quantum in mind for any future purchase. Erik read more

Don't buy a car here. They promised to install the correct size tires and rims at time of purchase- I relied on that promise to buy the car. They never followed through. I am still owed a refund. Protect yourself and document everything: report them to the DMV, Better Business Bureau, and Federal Trade Commission. You should consult an attorney and can file a Small claims court or Superior court. read more

I never thought I would write a review from a place of disappointment and sadness, but I feel a responsibility to do so in order to prevent others from going through the same experience I had at this dealership. I came here in November looking to buy a truck. From the beginning, I was very clear about my budget and the out-the-door price I could afford. I spent an entire day negotiating, repeatedly confirming the final price and receiving the same verbal reassurance over and over: "Yes, that's the price." The process was exhausting, confusing, and honestly disrespectful. Everything felt intentionally designed to wear you down, overwhelm you, and pressure you into signing without full clarity. At the end of the day, already drained, I was again verbally assured that the agreed-upon price was correct and that any different numbers shown in the paperwork were "just DMV or internal administrative matters." I trusted that explanation. I signed. That was my mistake. When I got home and carefully reviewed the contract, I realized the truth: the final price was not what we had agreed on. I ended up paying approximately $3,000 more than the price discussed throughout the entire negotiation. I returned to the dealership early the next morning seeking an explanation. What I received instead was denial, avoidance of responsibility, and a complete lack of empathy. No one was willing to help. Everything was deflected back to the same person, who made it clear that since I had signed, nothing else mattered. When I asked about California consumer protections and the possibility of canceling the contract, it became obvious that everything had already been carefully structured to leave me with no real options. This was not a mistake, it was calculated. This situation caused me significant stress and anxiety. It wasn't just about the money. It was the feeling of being manipulated and taken advantage of when exhausted and under pressure. I was purchasing this vehicle during an important moment in my life, with my child about to be born, trying to make a responsible decision and instead I experienced something completely dehumanizing. I understand that this is a business and that car dealerships negotiate. But this was not fair negotiation. This was taking advantage of a customer's vulnerability. I strongly urge you to be extremely careful. Do not rely on verbal promises. Read every line. Do not sign anything if something doesn't exactly match what you were told, no matter how much pressure is applied. I am not writing this review expecting a response from the dealership. After being mocked and dismissed in person, I have no interest in receiving a polished or hypocritical reply here. I am writing this to close this chapter and, more importantly, to warn others. If this review helps even one person avoid being misled the way I was, then sharing this experience is worth it. read more

i went recently to get my car there and i leave this review for people who are thinking about getting a car here PLEASE DO NOT GET YOUR CAR HERE.first they will tell you they're gonna fix the details your car has and they will keep making up excuses to not fix it after you already signed the contract they don't respect you as a client anymore. This place is so disappointing and full of bunch of unprofessional and rude staff. This car leadership should be permanently closed and cancelled. read more

I had purchased a car from here when I was 18. Not knowing anything when buying a car from a dealer. Well sure enough 3 months later the motor blew and I was stuck with it. Absolutely worst place. DO NOT BUY A CAR FROM HERE read more

Tito and Tony were very professional and helpful in assisting us with finding the right car. They made the process smooth and ensured we were comfortable with our decision. We truly appreciate their support. read more

Me hicieron esperar horas para finalmente conseguir el carro, primero me hicieron esperar por un toyota camry 2020 más de una hora para que al final me dijieran que tenía que dar más de enganche y que iba a dar dinero mensual, después opté por irme por un altima 2021 y me hicieron esperar dos horas más, después me hicieron llenar un papeleo demasiado largo literalmente duramos más de 6 horas esperando por financiamiento Pude por fin sacar mi Nissan Altima 2021, quería un toyota camry 2020 azul pero no lo pude conseguir porque alf read more

Quantum Auto Sales - Used Car Dealers Near Me - Garden Grove, California

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Update DO NOT DO BUSINESS WITH THIS PLACE!!!! Shady!!!! Greedy for down payment, liars and make sure you check car fax yourself. I was sold a salvaged vehicle at first and was told to come back to refinance and now told something else. Shady business. Take your mechanic with you. read more

Do not purchase any car from This dealership they have different locations, they sell vehicles that do not work , will not repair anything even before warranty expires ! Definitely Do not recommend! read more

We went in thinking we possibly couldn't get a car do to my and my fiancé credit score ! She had no license and some how after getting denied at other dealers who said they can help and they couldn't . Sergio and the rest of the team made it happen and I was able to walk out with a new car. Thank you for everything you guys did , definitely recommend coming here and giving it a try if you keep getting denied!! Thank you again ! Sergio works wonders ! read more

BEWARE OF GOING HERE!!!! If I can give negative reviews, I will. I came there seeking to sell my car and I was "welcomed" by two men who was sitting outside. Did not welcome me nor was friendly. They were staring at me the entire time. Then, the younger gentleman took my phone from me, did not even ask permission when taking the VIN number. Very rude, very unprofessional when he was talking to me. Never suggesting this to anyone! Buying or selling car? Never go here! read more

Thanks to Aron Ruiz he helped a lot with my purchase! 100% recommended if you need a car go there and ask for el compa Aron!

a bit of a stressful process but Mr. A Aron was very helpful threw the whole process , 10/10 read more

Quantum Auto Sales - Used Car Dealers Near Me - Garden Grove, California

do not waste your time, they are not able to communicate like normal and the cars are not where they advertise. Four or five guys sitting around not knowing where the cars are or how to speak. I said the ad listed the car at Garden Grove, they looked at me like idiots and said no Its in Indio! I wouldn't trust them to buy a car from. read more

Do not get help from Brayan Rostran!! He said he would help me out getting a car he did but never let me know about getting insurance before , he told me I didn't need it at that moment & that I was able to fix that after. Made me stay there until 9pm knowing I lived almost 2hrs away. Handed me the car with 5 miles of gas, said he would repay me for it now he's not. Always switching up his story's knowing I have proof of messages and calls .Doesn't know how to do his job right . I recommend you working with Jorge! read more

do not come to this car dealer thes mfks sold me a infiniti q50 that was in a car crash before and they didnt warn me about it. and other problems with the car and they did not want to help me i repeat go somewhere else to buy a car do not come here!!!! They only give a fuck about its the car downpayment money and there cheap ass insurance from that dealer!!! This dealer a straight rip off do not come here! They didnt want to help me with my car when i bought from them many cars before and sold me messed up cars as well!!!! Better off going to a LEGIT CAR DEALERSHIP DO NOT WASTE YOUR TIME HERE YOUR GOING TO REGRET IT LIKE I DID. They only care about money nothing else they just give a fuck about there cars leaving there lot no good at all! read more

I am not happy with my purchase at this dealership. Jorge Lopez lies about giving you a "good deal" he doesn't respond to your voice mails nor returns phone calls. I don't recommend this place. I recently purchased a 2020 Chevy Silverado truck with 75k miles and unfortunately I recently discovered it came with a major issue; it slams its gears when making a stop. It's the transmission! While waiting for my plates I encountered another issue. What a waste of time! They don't communicate with one another and definitely not with you. ALL THEY CARE ABOUT IS YOUR MONEY AND CLOSING THE DEAL. Don't waste your time here. read more

Service department Guillermo Aguirre is very rude and they also take forever to deliver a simple diagnostic test on my newly acquired vehicle and I had so many problems with the 1st month of driving it read more

Coming back from 5 years . Over the span of having the car I purchased from this place , I've had multiple problems with it. This place is not the best place to get a reliable vehicle. Yes they do help out everyone even if you have no credit or bad credit , you're in for a scandal. Save yourself from all the trouble please and do not come here . Also every time someone walks into their place , the workers there are very unprofessional. read more

Compre un carro aca, un BMW y no salió bien estos carros son d segunda y no dan garantía la verdad no recomiendo que compren acá,el interés con veros credit d lo dejan como el 31% porciento d interes,se quieren aprovechar d los hispanos!!!recomiendo que vallan a a un dealer más grande pero con garantía! Ellos son unos ladrones!!! read more

If u have a driver license and proof of income I recommend to go somewhere else don't buy anything from this place the interests they put on contract is to high and the more important thing is when u need to fix ur car they don't help you GUILLERMO is a piece of sh... he do what he wants and he's answer is if u don't like it talk with the sales person after that they don't answer the phone until u lost the warranty they give you stay away from the place...... read more

Quantum Auto Sales - Car - Used Car Dealers Near Me - Garden Grove, California

My name is Berenice Cervantes, Quantum's dealership always treat me like family. They have the best cars. An excellent customer service, Rojieth has my car on point all the time, he changed my tires, oil change, the windshield of my car, he always give me my car back, at the time that he says, very punctual which I like. No only that he does full inspection in my car to make sure I am always driving with my vehicle safe. I love to take care of my car because is my tool to go to work and my lifestyle. Not only I got the car of my dreams at Quantum dealership; I got a family. This is how they treat me always with the "Best service, attitude and care ". I appreciate you for always taking care of my car Rojieth. You are the best and great at what you do. I recommend you to visit Quantum's dealership, you won't regret it to but your car here. Sincerely, Berenice Cervantes. read more

this review is really in regards to Aaron his amazing customer service skills ! if you end up choosing Quantum Auto Sales as your dealership , i whole heartedly recommend Aaron !! He's super patient and truly is for you ! He stayed til after work hours to make it happen for me the second time !! Both times, he got me the vehicle that i wanted but really don't have the credit score for .. but he made it happen ! also, he's the fastest in there ... i was in & out of there within an hour ! i'm so grateful and thankful i was helped by Aaron ! read more

Quantum Auto Sales - Used Car Dealers Near Me - Garden Grove, California

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Quantum Auto Sales did provide me with some excellent service and Thanks to Quantum Auto Sales my shopping experience was pleasant and stress free. I was Helped by Sal who had Great customer service And he was able to assist me through this Car shopping experience and I do definitely recommend that You give this dealership your time. -Jesse Torreblanca read more

Be careful with the dealership it's a scam. They sold me a vehicle with the not actual miles, and they didn't tell me. Gustavo Diaz it was a sales rep that was helping me . I'll be hearing from my lawyer. read more

WORST CAR PLACE EVER!! Sold me a lemon and lied about how good it was ONLY HAD MY CAR FOR 3 months!! And the engine was cracked and they tried to hide it with sealant !!! COST ME 2k to get it fixed and they were no help .. Even when I was getting my car someone was complaining about how they're new car was breaking down I WILL NEVER GO HERE AGAIN read more

Quantum Auto Sales - How my engine looks and you can see where they tried to seal it with sealant - Used Car Dealers Near Me - Garden Grove, California

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DONT RECOMMEND (NO RECOMENDÓ) bought my Ford Mustang and Miguel helped me with it. When it came to finalizing the paperwork, the manager George was really sketchy about everything as to fake pricing and all. I overall got scammed and am now paying more than what we established. Don't come here. read more

Quantum Auto Sales - Ford Mustang - Used Car Dealers Near Me - Garden Grove, California

Don't not I repeat do not go to this dealer or any of there delearships I purchased a vehicle and it broke down 2 months later. transmission blew out along with the battery and the dealer did nothing to help. I am a single mother trying to make ends meet for my kids and now I was left with out a car please do not go here . read more

I came across this dealership about late June, I found the car of my dreams here and I was so worried it would get sold out due to it being in high demand- but luckily a guy named Aaron Ruiz who contacted me and I explained how it would take me maybe a month and a half to get the car and get the money for it, not only did he hold the car for me but he even made it easier for me to pay, with a little negotiation he was able to lower the price to my abilities. He FaceTimed me when I was away and couldn't come in to see it face to face, he took millions of photos and videos of the car when I asked him to, it genuinely felt like I was already driving the car, I was never pressured into paying anything or forcing myself to do anything I didn't want, not only that but when I was ready to get the car I didn't have a ride to take me from my place to quantum auto sales and he set up a safe ride for me that took me there exactly, he let me test drive it, answer all questions, installed a new battery, cleaned the car and filled it up with gas. He truly is one of a kind and a rare car dealer, you won't regret working with him, thank you so much Aaron! read more

Definitely worst auto experience. Cons: *Bad customer service. *Sales men who lie. - tell me to come in to get my car detail but service department says no. *Service department- very combative when talking to regarding service. They did not want to help me at all. *People at quantum definitely just looking for the sale. After you leave the lot, customer service out with it. *Best chances to take another car dealership. The attitude and atmosphere definitely not something you want to deal with especially on a a car investment. *If I was probably Hispanic, they would have given me better service. read more

This place is the worst place you can choose as your dealership, Trust when I say they are way better out there then this place first of all they don't tell u the truth and sell damage cars without telling you before and the "manager" George Lopez has the worst customer service and very unprofessional so please do your research before you purchased your car, read more

I was introduced to this place by a family friend who's been swearing up and down that this place was the best to get a car. And she was so right. I was able to find a car and go home with it within a day. The person who helped me and my mom was Arron. He was so nice and helpful. He made sure I was happy with the car and helped make the process of getting it so much easier. I highly recommend this place and I see myself coming back here in a few years for a new car. Thanks again Arron!! read more

First time financing a vehicle, my credit was non existent. Read this in full. Sal was amazing!! He was my salesman. Went above and beyond to get me approved, even after almost every dealership would not work with me. He guided me through everything, friendly, helpful, knowledgeable. Can't thank him enough!! Guillermo in service was also a super nice guy!! Truly don't understand the bad reviews on this guy, he was nothing but nice to me and helpful. Very personable as well. Thank you Guillermo! Now...I originally had some issues with the car I chose, which they did give me new brakes and rotors but I wasn't happy with it. They were nice enough to allow me to switch the vehicle out and I picked up a 2019 Mazda cx-9 fully loaded. When I had issues with the car I took it to them and they fixed the problems within the week. I was scared, nervous I made a bad decision with the vehicle I got. Asked for my down payment back, gave them a hassle many times...and they were still willing to help me out. The manager George tried to do his best to accommodate me but due to policy's that I did sign he couldn't. Even when I was a little rude to him he was VERY professional and assured me they would help me out which they did. Thank you George! All in all, i am pleased to have worked with these guys, and happy they were willing to work with me regardless of my non credit/bad credit. Appreciate you guys thank you again. read more

Quantum Auto Sales - Suv is beautiful - Used Car Dealers Near Me - Garden Grove, California

The worst dealership they are so impersonal I came to get my tires replace and I was waiting for 3 hours because instead of changing my tires they where inside the office eating instead of working all they do is waste your time they just their standing like if work is gonna get done by itself when it not I really don't recommend you guys buying a car here they are so rude and problematic and all they also do is eat and eat read more

Quantum Auto Sales - Used Car Dealers Near Me - Garden Grove, California

I bought a car of only 15 thousand miles believing that I had a good deal, total error, the failures appeared and difficult to fix it and I can not make use of the factory warranty because they changed their original parts, a bad treatment of the seller and After sale, people are simply a farce, nightmare while awake Please don't buy nothing here!!!! Ok read more

This place was diligent, professional, courteous and reliable. I told them what I was looking for and my budget, they found the car I was looking for and made the purchase seamless and actually enjoyable. Roger the manager was a top tier customer service pro, no gimmicks, no dancing around or haggling. I was referred to this dealer by a friend as I was in the market for and affordable and reliable car for my teen driver, this place is a gem. read more

Este es el peor concesionario de la historia. ¡Todos los empleados no son profesionales! ¡No hablemos del gerente, es tan incompetente! Estuve con el representante de ventas hasta que este hombre vino a preguntar para llevar el coche "dónde está mi dinero", repitiendo constantemente hasta que le pregunté al representante de ventas quién era. Dijo que era el gerente. ¿Quién hace eso? ¡Debería haber sabido que era una bandera roja y haberme ido! Desafortunadamente, realmente quería el coche, así que continué con el proceso, pero al final me dijeron que el coche no está listo y que necesita cambiar los neumáticos. El gerente dijo que estará listo para mañana si lo dejo, lo que hice. Esperé a que devolviera una llamada telefónica para ponerme al día. No lo hizo. ¡Intenté comunicarme con él varias veces y nada! Han pasado dos días, así que en mi día libre fui en persona. Le pregunté al representante de ventas si podía hablar con el gerente, pero nadie me dio una respuesta, pero que esperara. Finalmente lo veo y tarda una eternidad en hablar conmigo. ¡¡¡¡Le llevó como una hora!!!! ¡Tanto por un gran servicio al cliente! ¡¡¡Solo empeora!!! El gerente dijo que no está listo y que todavía tiene que pedirlos cuando dijo que estaría listo dentro de un día, ¿así que ahora unos días más? Una vez más, intenté llegar después de una semana y nada. Me detuve de nuevo y el del servicio me dijo que todavía no los había pedido. Eso es una locura. Claramente para ellos es un juego. Les llevó casi un mes conseguir los neumáticos y la llave de la lanza. Por favor, no cometas el mismo error que yo. ¡También debería haber leído las reseñas de yelp porque claramente no soy el único que también ha pasado esto! ¡Este lugar debería estar cerrado! ¡El nombre del GERENTE es JORGE LÓPEZ! ¡Cuidado! read more

The worst dealership I ever went too. If you're not Spanish they talk crap, and their cars don't last. I don't recommend anyone to buy from them. Customer service was horrible. Don't make the same mistake I made! read more

this review is really in regards to Aaron his amazing customer service skills ! if you end up choosing Quantum Auto Sales as your dealership , i whole heartedly recommend Aaron !! He's super patient and truly is for you ! He stayed til after work hours to make it happen for me the second time !! Both times, he got me the vehicle that i wanted but... read more

I DO NOT RECOMMEND this dealership at all, all they care about is sales. they only sell cars that are already damaged and have issues and when you try to contact them to fix under warranty, they neglect to fix until your warranty is expired. Once you buy your vehicle and have inquiries afterwards they will completely avoid you, hang up phone calls, etc. Arron was my original sales man, he gave me an outrageous car payment of $660. Only reason I agreed and signed was because they told me after three months they would refinance me and lower my payment to $300 after four months, I tried to contact them and tell them I'm ready to refinance my vehicle, and they completely shut me out. After many tries of getting in contact with them, Aaron said to come on in and him and his manager could help me out. I drove 40 minutes to go there. Spoke to Aaron to let him know I was there, after waiting, four hours I spoke to the manager GEORGE LOPEZ And he completely blew me off told me he was too busy to come back another day after I sat there for four hours, and saw him doing completely nothing but Talk nonsense with his sales men. This place is a scam and has the worst customer service skills. I have never been to a dealership with such a rude manager not to mention I have bought five vehicles with this dealership and have recommended so many people that are now suffering from issues as well. This is by far one of the worst dealerships I have encountered I do not recommend to anybody only way I would even think about going back is if they replace the manager George Lopez. PLEASE DO NOT FALL FOR THIS DEALERSHIPS SCAMS! read more