I bought a 2017 kia forte from USAVE AUTO AUCTION/ONE STOP AUTO MART..a little over a month ago (3/10/2026). Besides the check engine light coming on about 3 days after i bought it, this past weekend a small ticking noise started in the engine, as i was driving it the oil light came on and the ticking turned into a loud knocking noise. And the car felt like it was going to turn off so i pulled over, turned it off. I got it towed to my house. It doesnt start now. I talked to little Emanuel (bigman on phone though) at usave auto auction after him answering and putting me on hold for 6 minutes till i hung up and called back. He said they are not going to do anything about it. He said "Deal was AS-IS". Which i understand, but 40 days i had the car, "so thats it huh, im on my own" i said. And he replies with a dont give a f*** tone, "YUP". I'm an out of work tow truck driver by trade, wanting to better my life I started to drive for UBER so i can get my own tow truck and start my own company. I was able to borrow $2,500 for a car to start driving with Uber. Such a mistake giving my money to Emmanuel and USAVE AUTO AUCTION. ***Update*** I went in to talk to Juan Carlos the manager. Aparently, there are 2 different companies operating here USAVE AUTO AUCTIONS and ONESTOP AUTO MART with one manager that dont give a fuck JUAN CARLOS. He said the same thing that little emanuel said basically im on my own. I asked JUAN CARLOS to show me receipt what they did before they sold the car he said he couldnt produce any receipts but come back tomorrow he will have them. He said oil was changed. Oil was never changed..it had the originall spark plugs in it. Both these businesses ARE NOT BBB accredited. I know why now. DO NOT BUY A CAR FROM EITHER THESE UNSCRUPULOUS COMPANIES. I forgot to mention if you are one day late on payment they WILL START CALLING YOUR REFERENCES AND HARASSING THEM. VERY UNPROFESSIONAL... read more

I strongly recommend DO NOT GO HERE. My experience with this dealership has been absolutely terrible. They sold a vehicle that has had multiple issues, and I feel that important problems with the car were not honestly disclosed before we purchased it. The customer service has absolutely terrible. The manager was no where to be found, Juan has been avoiding our calls and I still have not received a return call. A dealership should treat customers with honesty and respect. That was not our experience whatsoever. I regret doing business here and wished I had went somewhere else. Do yourself a favor and BE CAREFUL before buying from this dealership and don't simply take their word for it. I would not recommend this dealership to anyone looking for a reliable vehicle or decent customer service. read more

Absolutely terrible experience! Terrible customer service and shady business in general. They do not care about the customer or care that they are selling un reliable vehicles. Purchased a truck from them only four months ago. The alternator already needs to be replaced and the company isn't wanting to do anything to help even though they said the truck was perfect when I purchased it. The least they could do is fix it or give me a discount on it. DO NOT TRUST THIS BUSINESS they don't care about you or will be willing to help you even though you made them thousands and thousands of dollars on a purchase from them. If I could give negative stars I would. read more

This place is ran by absolute bums , they sold a truck knowing it had major flaws with transmission and alternator issues, tried to reach only to find out the blocked my number and leaving messages about the faulty vehicle they scammed me with . Bunch of buffoons here read more

Sold a truck knowing there was a problem with the AC compressor , alternator , and Transmission problem, Juan the overweight sales man was rude and avoiding calls when called back DO NOT SHOP HERE read more

ABSOLUTELY THE WORST!!!!!!!!! Do NOT come here!!!!!!! Avoid at ALL costs!!!! Seriously!!!! Unless you choose to deal with disingenuous salespeople who lie, don't communicate, don't respond in a "normal" fashion, who drop the ball LEFT and RIGHT and then tell you "OH, you don't answer your phone?" Meanwhile, you see that they called you ONCE, yes ONCE!!!!!!! AND!!!!!!! Failed to leave a voicemail, as if somehow I was to ascertain the thoughts that were to be conveyed that NEVER were?! I drove from San Diego to see a car, no small feat, test drove it, loved it, pretty much committed, however, a few more cars to see. Asked the salesperson to stay in touch, as did I. A few days pass, I stated I think I wanted the car and asked if I needed to do anything to secure the car and to let me know if I did........... the response I got? "OK"............that was it! Simply an "OK"....what kind of confirmation is that? Wow, so professional! Should have known right then I was in trouble! I immediately followed up with a message that I saw that she had tried to call but DID NOT LEAVE A VOICE MAIL! So, I responded and stated that I saw she tried to reach me but did not leave a VM but wanted to come in and arrange financing, only for her to tell me that the car had been sold...................and then she become defensive and said that it was someone else who had sold it............WOW.............. no professionalism, no communication, no????? And she then told me that she had tried to call me numerous times, total fabricated lies! I am at a loss for words here............take your business elsewhere, this business is not worth dealing with indeed if your experience is even close to what mine was, save your time and your dignity and sanity. read more

We came here to just browse as another dealer just sold the car we wanted! This was my wife's Father's Day gift to me! We walked up and EDDIY walked up to us and asked if we needed help! They didn't have the original Tahoe we wanted BUT let me tell you, they had this amazing looking Suburban! We took it for a drive and decided it was for us! We sat down talked numbers and are now we are signing out with this bad boy! SHOUT OUT TO EDDIY #1 CUSTOMER SERVICE!!!! Thank you for being such a great guy and getting us in the car we wanted! The process took us about a good hour and a half!!!! All worth the wait when you want something!!!!! If you need a car badly, stop by, test drive, make sure it's for you and then ask for EDDIY!!!!!!!!!! Again, ask for EDDIY!!!!!! He's the man!!!!! Pros: water was cold, service was fast and we got in and out quickly with the car we needed!!!! read more

1 Stop Auto Mart - Used Car Dealers Near Me - Garden Grove, California

Juan sold me a Ford Ranger and the process was very smooth. I am happy with the service.

Emanuel were very helpful and nice. I got the BMW I wanted the same day. Service was incredibly fast.

Horrible service won't talk to you after you buy, and won't fix cars most are broken , especially the manager won't help at all

Emanuel helped me out buying a Mercedes at below value market, the prices are great this is the 3rd car we've bought from Emanuel and have never had issues. I always recommend everyone here. Great cars, great prices, great customer service read more

This place is trash came in to see a car and the sales person was the biggest peace of shit got approved and I walked out instead I went down the street and got a better truck better price and better quality service I would recommend every one to go down the street to carin auto before u do any deal here and last thing to the sale person here's a big FUCK U lucky I dont go back and beat the fuck out u so u can learn how to treat a customer better and u got my info cuz I was just approved just incase u wanna Holla at me read more

Told me interest was 2%- rushed the paperwork and told me it was 20% after we had signed everything. Do not recommend, they are also rude and hard to get a hold of. read more

I bought a used vehicle in 2019 and lo and behold, it's 2022 and the car is not in my hand anymore (traded it in). Since month one of the purchase of the vehicle something was going on with it. Had two active recalls (mind you they weren't in their car fax report they showed me) one which was finally fixed this year because the actual manufacture dealer finally stepped up to fix their error. Don't get me started on the plates alone. We bought the car in December 2019 and we were supposed to receive them in three months. We didn't get them until September 2020 and all because they had forgotten to send the forms over to the DMV! They were pretty rude blaming it on the pandemic and until we physically got the paperwork along with registration and the plates, we noticed they submitted them in august 2020. Another thing they were trying to do was try to add to the vehicle price but when we noticed they were trying to do this to us, someone who bought from there previously recommended us to file with the BBB (agency that protects consumers) From having to replace a catalytic on the first year, steering system failing twice in the 4th month. On month 3 we experienced a motor issue and they guaranteed us a one year motor fix, which lo and behold, they did not want to honor. We were quoted around 4,000$ to get the problem resolved out of pocket (part and labor fee) and until we got the BBB involved (again) did they honor their one year motor warranty. Mind you I'm on top of the responsibility of owning and maintaining my vehicle. This year the vehicle alone could have been paid off if it weren't for the SIX grand that was invested in the vehicle since the start of January 2022. (I was on a three year loan, to be paid off in may 2023) This place is sketchy and by all means, if it's cheap in pricing it's gonna do a number on your pocket. Invest your time and money at a certified used manufacture dealer. Yes the pricing will be a tad higher but you will have Bumper to bumper and motor warranty for at least 3-7 years plus you will be treated way better than you will be here. From a 21%interest rate for a loan to this dealer (added I had a co-signer) I alone qualified for a 8%loan at another dealer. Save yourself a headache and don't buy a vehicle here. read more

Best place el Compa Eddy gives great deals and gets it done !!! Los recomiendo go get a car here you can't beat the prices just got my truck here for Valentine's Day Don't FORGET ASK FOR EDDY!!! read more

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We came looking for a car as we needed another for my wife. Once we pulled up Elder Henriquez quickly came out to see what we needed. He asked what type of car we were looking for and quickly showed us some! If you need a car come here! quick friendly service he did above and beyond to get us a good rate! Thank you Elder! from Nilson & Fam! read more

Guys I'm telling you ! I've bought several cars for several lots. Recently I found the car I was looking for (Volkswagen cc) the condition was so great I had to check it out. I called them up right away and they were very helpful and friendly. I applied online for credit and was approved in minutes. This is where it gets way better. So I tell the dealership I'll be down there today to finalize the process. When I arrived EDDY was great from the start. He reassured me that they had everything ready. The process was so easy it. He even helped me get a great deal on car insurance and honestly fought for me to get the best deal on insurance/ finance. I am leaving with exactly what I wanted & Got the best service & product. Ask for EDDY He will help you make buying a car easy whether it is You're first or 10th car. Thanks again 1 stop I will tell my friends & sure will be back read more

I found a truck that i liked here, found out there was an exhaust leak and asked if they could fix it they said yes. 2 days later I call about an update on the truck and they said they are still working on it. The next day i call and they say it will be ready tomorrow, and when i calm that next day they said it was sold the week before. No one contacted me saying any of that and lead me on to think it was being fixed, very shady in my opinion. read more

One thing after another with this place. First they lied about the down payment and after that it's like every time we close to the end they would hit me with "OH and I need this to" Basically this place is a scam and they couldn't even give me gas for the truck that had less then an 8th of fuel. read more

Pilar helped me a lot to buy my new car she is a very great sales person I recommend you to go with her this is the second time she helps me and it's been great read more

Had a great experience. Elder was very professional and hands on. No gimics whatsoever. Everything out in the open. Bad reviews. I dont understand why. Sometimes when customers dont get what they want they tend to bash the facility... my experience was great. Hope to come soon to get a second car for the family. Nothing but good things to say. You will not be dissatisfied. read more

I bought a 2006 Ford Mustang GT here. I bought it with a 1 year warranty. There was minor issues with the car BUT they did have it fixed before I bought it, they use a very reputable mechanic. The car has been great for me. Buying the car was an easy process and they have great customer service. My friend also bought a car here and has had it for months with no issues at all. Elder henriquez was the sales person that helped me and he made the process easy and was very kind and honest . I will be returning here to buy an SUV. read more

Please do not ever buy a car from this dealer . They offer no warranty on any of their vehicles . after I purchased the car in cash in one month the car's engine exploded . I needed to pay 3,800 to fix my Kia optimas 2015 engine and these people offered no help at all . They denied me and said to get lost . Please don't buy from this dealer , I am not the first person to purchase a used car here with problems . And when I talked to elder he also told me they only buy the cars and sell them that they don't know if the cars have problems or not . They do not even check their cars that they sell . Elder the person that helped me was nice to me when I came in to purchase a care . But one month later when I came back with an exploded engine he refused to see me was rude and didn't car . They only want your money, and after they get it they don't help you at all read more

The salesman Eddy García helped me get my car from the beginning to the end. He helped with my insurance needs as well. He helped me shop for my car and had everything ready for me by time I got there. Everything was fast and efficient. Thank you Eddy for all your hard work. I'm a happy camper read more

Great service and great help came for my first car and best thing I did thanks to Omar great person

Omar was so much help, definitely recommend coming to get a car at this dealership. Thank you for my Kia Optima.

I was in need of a car and worried about my credit .A friend recomended me to go to ONE STOP AUTOMART and im glad he did. I was warmly greeted by Pilar Arias , who answered all my questions and went out of her way to make sure i got the car i wanted at a price i could afford. Thanks Pilar! read more

The worst experience ever. Everyone that works there have zero customer service skills, they lie straight to your face and not to mention they share your own personal information to other people.it is true about the cars the have on the lot. they will break with in months.The place is dirty and corrupted. I will not recommend this place even if it was the last dealership ever. read more

Thanks to Eddie and the manager at 1 stop auto they took care of me and my car...I have horrible credit and they got me approved where most places wouldn't even bother with me...I only put down 1500 and walked out with a car thanks once again read more

pilar help me get my first car and she made it quick and easy such an amazing sales person and helpful

These guys are great, i was recommended there by a friend who had just bought a car there, said they were really fair and and honest, and even if my credit score was low they would work with me. And thats just what happend, they were verry polite had no problem letting us test drive as many cars till we found the perfect fit for me and the wife, kids. Elder was our sales rep, super nice guy, we got the car we really wanted, it diddent take all day, and what impressed me the most is that these guys kept there word at every promise and agreement made wheather it was on paper or verbal, i deffinately recomend these guys, and huge thanks from the Hagee family to Juan in financing, apprciate your hard work and great attitude, it was a pleasureable experience, whereas bying a car in the past always took forever and drove off feeling beat. You guys at 1stop automart are doing it right read more

Okay so let me start off by saying this is the worst dealer ever and elder and jusn are the biggest snakes of them all . They sold me & my sister a LEMON CAR . From the start that we got it started having problems . & i even have had to fix the transmission . Let me mind you ive only had had about 6 months w the car before that happened , then the alternator messed up the radiator . It all happened in less than a year , tell me what they did for me ? NOTHING ! Now my engine is messed up & im getting charged 1600 to fix it , i still owe bout 3k to the car & thats freaking messed up . Never go here never . read more

Eddy is a great salesman. If your going to buy a car ask for Eddy. He is fast and on point and helped us with everything perfectly!!!

Went to see their black on black 6 speed G35 coupe, I immediately noticed the left quarter panel had a bad dent that continued to the rear bumper, it's a 07 sport with a 03-04 front bumper, the rear view mirror is not oem, not transponder built in, and the clutch was on its way out. After asking the salesman if I could have the car (Pre Purchase Insepcted) he said we had to start paper work first and he had to run my credit. I said cut the bulls hit I'm not doing any paper work can I have the car inspected by a mechanic or not? He said no, obliviously there are way more problems that he didn't want me to know about. No wonder this place has all 1 stars, they sell lemons. Buy at ur own stupidity. read more

I would not purchase a vehicle from here. They are very shady and they want you to lie so you can get financed. They are not honest about the vehicle's they sell. I drove the vehicle for 100 miles and the check engine light came on. Will cost 1200 or more to fix and it's not covered by the warranty they make you buy. They act like the vehicle comes with a warranty but you are paying a 1000 for the warranty they say is included with the vehicle. I was not financed think god. I returned the vehicle and now they will not give back my deposit I put down for the vehicle. read more

This place horrible! I would never recommend anyone to buy a car from here. They sale lemons! I purchased a BMW from them and I've had nothing but problems since I bought the car. Terrible place and the people are nice when your buying the car but when a problem comes with the car they don't want to help. So if your looking to purchase here I beg you to turn around and not. They need to be closed down permanently!!!! read more

I bought a Chevy Silverado from 1 Stop Auto 6 months ago. Juan Carlos was the salesperson who helped with my purchase and I am happy I went to 1 Stop. Great service and amazing selection of vehicles for the price! read more

1 Stop Auto Mart is a great company. They are extremely helpful and professional. Could not ask for better service. I highly recommend them.

BEWARE! SCAM ARTISTS!!!! Saw MY OWN car for sale on Craigslist under this dealership. When I called about it, they said they had just sold it. Which was FALSE because it was sitting in my driveway. When I confronted them over the phone they were rude and condescending. I asked them to take it off of Craigslist and they had no answer. read more

HORRIBLE CUSTOMER SERVICE. We went with cash in hand preparing to make a purchase. We weren't really impressed with any of the vehicles but were willing to look inside of two. We walked the lot twice and passed the owners/manager and had to approach him. That in itself was enough for us to say goodbye. We wound up purchasing a clean Chevy from the lot next door. Your loss 1 stop auto read more