Very helpful, best mechanic experience I've had. Responsive and communicative throughout.

Todd and his team are AWESOME! What I appreciate most is that they let me know what my car needs at that time and never try and upsell me for more $$. They let me know if there are areas that might need maintenance in the near future (Breaks, tires, etc.) and give me an estimate for that service, if asked. No BS. No upselling. No "Mansplaining". They fix it and I'm gone. Honesty and integrity is what I get every time. read more

I needed a 60k check and they got me in the next day, I thought I was going to have to leave my car overnight but they got it back to me in a matter of hours. Bill was very kind and had a great attitude. I will definitely recommend to a friend and come back again read more

I recently took my Toyota Tundra in for an oil change. I was immediately and politely greeted, and was out within 20 minutes. They did not try to sell me anything else like the other 'quick lube oil change type' of places. They used the best oil and filter for my vehicle and treated me with respect, even though it was only an oil change. I highly recommend QualTech for all your vehicle service needs. They are professional, polite, courteous and extremely well certified and trained. I'm getting ready to take my Porche Cayenne to them soon for some routine maintenance instead of taking it to the Dealer. That's how much I trust them. Do yourself a favor and contact QualTech if you want a GREAT experience when it comes to automotive repair. You'll be glad you did. read more

I have my doubts about the one star review from a reviewer with only two reviews and no picture. While I waited on my repair customers were being taken to look at what was going on with their cars and trucks. From what I saw and experienced I sincerely doubt that if shocks were leaking everywhere that the customer would not have been shown this. I'm a former aircraft mechanic and was happy with the the service and communication. read more

I've taken two cars there a couple of times, both for routine maintenance and for a diagnosis and repair. The office staff is friendly and the mechanics are competent. They didn't try to BS me or upsell me on repairs, which is my litmus test for a repair shop, since I'm female. That's right, you know it still happens. And I definitely know, because I know more about cars than an typical dude does these days. I give sneaky shops a wide berth. The diagnostic and labor cost is about average for independent shops in our area, but typically less than what a dealer would charge. Turnaround time seems pretty quick. Appointments are absolutely necessary, and FYI they are NOT working on weekends. Traffic is horrible on 620 and the neighboring areas, so honestly, don't count on the shuttle being available, because it might already be out there in that traffic somewhere. A couple of times it was around, and once it wasn't. The waiting room is tiny, but you can hang out and wait, or if you're feeling lucky, take a walk down 620 to one of the area businesses. Or, you know, get a friend to pick you up. read more

i don't think i'll take my car anywhere else ever... I have been to Kurt's twice. Both times it was after i had taken my car elsewhere, and those others had not fixed my problems. First i had a tail light problem... not just a simple bulb change or wiring... it needed a whole new part. i had gotten pulled over several times for my light being out, and all i could do to avoid tickets was show receipts and notes from other garages showing that i had work done on it. If those places had fixed it, it wasnt fixed for long... it wasnt until i brought my car to Kurt's that a permanent fix was found. My second problem was that my car had trouble starting sometimes. it stalled on me too one time. I again took it to a place that was not Kurt's because it was really close to my apartment, but since it didnt act up while i was there, they couldnt fix it. I brought it to Kurt's, and it didnt have any of those problems while it was in the shop, but Kurt and his crew tried and tried what they could to stop the starter problem. I havent had trouble with it since. Kurt's is a little far from my apartment, but one of my customers from my job recommended them to me, and i will take that trip to get my car fixed right the first time. They are super friendly, even offered me some pastries that another one of their guests had given them. read more

These guys are great, was lucky to find them since I live so close. They are honest and get the job done quickly. On one repair they did for me, a few days afterward the Check Engine light came back on, and I called them. The problem was a different problem, but related to the first problem, so they fixed the second problem for free the next day. After several transactions with these guys, they have earned my trust. read more

QualTech automotive has the fastest turn around service I have seen in an automotive shop. This is one of the best shops I have seen as their technicians are great, shop is clean, and they move fast. Last time I was at QualTech for a tire that needed to be repaired I was in and out of there in 30 minutes. I didn't even purchase the tires from Qual Tech and they repaired my tire at no cost. They are uprfront and honest and I will be taking my vehile to Qualtech again anytime I need service. They also work on German cars which can be hard to find in the area. Thank you QualTech! It's great to have a reapair shop to go to that I can trust! -Suzanne read more

Oh no! Why is my car doing that?! I don't know if you are like me but there is nothing worse than needing to go to a mechanic. There must be some sort of joke like- Q: what's more trustworthy than a mechanic? A. insert funny punchline about how untrustworthy they are. I am brand new to town and suddenly the old car just wouldn't go anymore. It was supperting and jumping and all that fun stuff that makes you see dollar signs. I did a yelp search and found some good reviews and a coupon for QualTech Automotive. I called them, made an appointment with a super friendly and helpful fellow and went in the next day (barely making it). The office is nothing fancy, but who cares? It's clean and quiet and offer free bottled water and coffee. The repair area looked very clean and organized as well. It wasn't scary like some I have been to- the ones where maybe you and your car go in but never come out. The office staff was extremely friendly, courteous, helpful and professional. After diagnosing my car, they told me it would be about 3 hours and offered me a ride home, to which I declared, "I have no way to get back." And they said, "We'll pick you up!" So, I took them up on this amazing free service (maybe this is common in Austin- but trust me- this is not common anywhere else) and was able to wait in the comfort of my own home. The bill came to far far far less than I thought it would and I had a coupon that took $30 off (you can find several coupons on their website). Oh, and the best part was they didn't try to sell me a bunch of nonsense. No scare tactics to make me have unnecessary repairs. They gave me a list of some things that might need to be looked at and we discussed if each one was really necessary and when would it be necessary. I really loved how they took that time with me to explain not intimidate. I will absolutely be back! And I thank them a million times over for their honesty and amazing costumer service. read more

I read a lot of reviews before choosing to go here. They are very close to where I live so I figured it was meant to be. Like other reviewers said, they are super nice, helpful and don't try to sell you things you don't REALLY need. I got plenty of suggestions for upkeep on my car but Richie in no way tried to get me to pay for something that was necessary for me to get right now. I even asked a couple of times what is a must...and he just provided me with suggestions but there was no pressure and didn't try to take advantage of me b/c I was a woman. I had gotten a quote for what a chain place told me was wrong with my car. QualTech said that what the chain place said was wrong was not at all the issue and when the problem I had was fixed, I spent a lot less than I had expected. The overall experience was really comforting and I WILL go back for future work. read more

After multiple recommendations, I finally brought in my late model Camry. The work and pricing on the job was (very) fairly priced and quickly done--which would be enough, but Bob and the team at Qualtech didn't stop there. Their customer service is the best I have ever seen at a mechanic. They took great care of me, but the proof of their service played out in front of me in the waiting area. A couple in their 80's, the man in a wheelchair and woman with a cane, were having issues with their car the dealership needed to fix. Over and over the Qualtech service guy working with them came in and talked with them about the issue. He worked with them to set up towing, offering multiple solutions and options. He called the dealership several times to try and coordinate with them, and when the dealership didn't answer, he found another way to contact them. Qualtech wasn't going to make any money off of this couple that day and yet they were handled patiently with sensitive care. That level of service is rare in any industry, and as I said, I have never seen it in the automotive industry. Kudos to the team at Qualtech 620. You won a customer today. read more

This is one of the best shops I have EVER encountered. The service associate Michael called me in order to update me on the progression of the work they were doing (shops hardly do that now adays). He was so straight with me that he suggested I not spend money on services are parts I did not need. WOW!!!! A honest mechanic, who would have thunk it? They did such a great job on my trucks suspension I dropped off another car the same day I went to pick up my truck due to their service and honesty. The work on my truck was extensive but he stuck with the quote he initially gave me so I didn't have to pay more due to extra labor. I would highly recommend this shop for anyone that want's a honest shop. read more

They did a great job replacing my ONE spark plug, but they charged me $132 for it!! $80 of that was for the same diagnostics that I had at Autozone the day before (and yes I told them that ). They WILL fix your car, but you better have lots of cash to have it done. read more

I wanted to give a shout out to Bob, Todd and the gang at the 620 QualTech location! A friend of Richie's originally introduced me to the shop when I had trouble with a sensor reading for sticker registration and they've been taking care of me and my Jeep Wrangler ever since (more than a few years). My boyfriend also takes his two vehicles there and is always satisfied with the service. Thanks for taking care of us! read more

This place is absolutely incredible. I've been coming here for 7 years now. I used to live 5 minutes away. I now live 20-30 and I still only come here. They are honest, knowledgeable and friendly. Bob runs a great shop and I recommend them to everyone. Thanks again guys! read more

QualTech is the best! They always give great service, fair prices and they don't try to scare you into doing things you don't need. As a single mom trying to make sure my kids' cars are running great, it's great to know I have a place to go where they know me and that I can trust! read more

The 'change oil light' on my Jeep has been annoying me for months. Prior to going out of town, I rang QualTech to find out if their schedule could accommodate mine. Richie explained that he was 'a guy down', but to come on in at the time I requested, [approximately 2-3:00 pm]. I rang the shop midway to let them know my estimated time of arrival had been pushed back to about 4:30 pm. Chris [??] met me at the front door, introduced himself and quickly entered information into the computer. 'Daisy' was then lifted up in the working area. Even though I was late, there was no 'attitude' or full schedule. In fact, QualTech Automotive honored a coupon previously printed from the web that had expired !!! read more

Billy and the guys at Qualtech Automotive are the best! We've used this service establishment since it became Qualtech many years ago and have trusted them with several of our vehicles. Their work and quality and customer service is first rate! Today I took my new vehicle that had been worked on at the dealership yesterday to Qualtech for evaluation of a flat tire. The dealer was at fault from the day before. It was a minor repair and Qualtech didn't charge me even though they spent 30-45 min diagnosing and fixing my problem! I highly recommend them for any service required! Thank you, Qualtech!!! read more

I have learned that most automotive shops are like used car dealers - they try to get the most money out of the individual and think that is OK. But not at Qual Tech. They are fair and honest about what your vehicles need. On more than one occasion they have suggested that I take my vehicle to the dealer because it is under warranty. That has saved me lots of money. The knowledge base their mechanics have is amazing. They do not guess with one part, then another - charging you for every guess. They determine what is wrong and fix the problem. The customer service is outstanding. They explain to customers in terms they can understand. They offer shuttle service for repairs that might take a while. Everything about this shop is top tier. I could not imagine how they could get any better but I am sure they are trying. read more

The guys here were the only ones who could fix my old Explorer when it kept dying on me throughout 2014... I took it to 3 places prior that weren't able to figure it out. They were also very up front with costs and didn't try to sell additional services, even if my car could use it ( I don't intend on keeping this car for much longer). Being a woman, I appreciate not getting a hard sell or the use of scare tactics to try and coerce me into paying for services that I don't need or want. Also, they have a $21 oil change, which is excellent. I'm taking my car here every time. read more

When I moved to Austin nine years ago, I had no idea where to take my car. I found Qual Tech on yelp and based on their reviews I checked them out. They've been the only place I've taken my vehicle to ever service my cars. read more

I had a slightly odd electrical problem where I could not isolate the problem. AutoZone had tested the battery and alternator, pronounced both fine, so I took the car to QualTech. They brought out the high-tech hardware and after testing the results of tests on battery, alternator and charging were graphed on a handy printout. End result was that the battery was borderline bad and I was able to prove it and get a free exchange for less than half the price of a new one. The only negative was that when I asked about brakes, the recommended list of fixes were over the top (changing all fluids, pads and rotors). True, this is actually a best practice for a garage - they aim to give you the car in a like-new condition, but practically speaking, it is not what most customers want or need. The charge for the electrical testing was only $50, less than half what I would have paid any other maintenance. So I'm a happy customer and Todd was exceptionally friendly. read more

These guys are great! I've taken my FJ Cruiser in twice for scheduled maintenance and have left feeling great. They are quick, knowledgeable, well-priced, and friendly. They don't push you to get anything done that isn't necessary. I've been to a few different places around Austin over the years and this is the first one where I feel like I don't have to prepare myself to question the service guys. So far I haven't had to get anything major done (knock on wood) but I've heard them talking to customers who are having to get major issues fixed and I can tell they guys behind the counter are genuinely trying to help find the best solution for the customers. read more

These are really good people. Bob, Matt and Mike were all very helpful when I had a potentailly very expensive problem with my Jaguar. Further, they were able to diagnose what previous service stations couldn't. They were patient and supportive as I tried to decide on the right course of action. I trust them and will certainly use them with other cars in the future. read more

These guys are the best. I have only been to this company twice, for an oil change--but you would think I was a VIP client by how they made me feel. Not only are they very reasonably priced, but they are also very warm and service oriented. I absolutely felt each time like they went above and beyond. They fit me in the schedule as a walk-in on my lunch hour, when they didn't have to--they made it work. This time I worked with Bob, and I had a side issue with my car come up earlier in the week so I told him when I went to get my oil changed, and he explained to me very thoroughly what I needed to do. I will be a customer of theirs for life. They are awesome. I would choose them a million times if you're in the market for reliable, honest and great car services! read more

Bob has done an unbelievable job helping with all 5 of our family's vehicles throughout the years. We will ONLY use QualTech for all our needs! Thanks Bob! read more

We've been taking our vehicles to QualTech for a couple years now....In a line of business plagued by bad actors, QualTech has figured out how to excel in the auto repair/service industry by excelling in the basics. They have good people, good communication, good service, and good follow through. I highly recommend them and our service manager Chris. read more

I needed some suspension work done on a 1996 Dodge Dakota, and after calling around a few high rated shops on Yelp, QualTech was the first place that gave me a straight answer without having to give me a call back. The rates on labor are very fair, but like most other shops, the parts can get a little pricey. But I got service very quickly and lots of facts and explanations about the work that was to be done. The office staff and mechanics all seemed competent. I also learned about the quality of parts this shop uses during my initial phone call. I was advised by QualTech that the parts I wanted them to install were budget quality and lead toward a better brand. Holding then two parts from each brand, I could immediately see the difference in materials quality and the level of craftsmanship. I like using good parts for repairs and appreciate that this shop makes the effort to use them. After getting my truck back, I could feel the difference in the way it was handled. My front steering was much more stable - a definite improvement. My only complaint is that it took more time than I would have liked to get my initial assessment and begin the work; however this was offset by the free Wi-Fi that allowed me to take care of a few tasks while I waited. I did not get a chance to see the result of the work that was done or get feedback from the tech who did the work, so Ill have to jack up my truck up tomorrow to make sure everything is OK. I can understand since my truck wasn't ready until closing time, but these things would have been the icing to take QualTech from four to five stars from me. Above all, I'd definitely use this shop again and highly recommend it. read more

Best quality work in town, if you want your vehicle fixed, and fixed right, bring it here. A little on the expensive side, but hey, you get what you pay for! read more

This place is simply amazing. I took my car to another car repair place and spent 2 hours there while they actually caused more damage. I was very angry and called Qualtech to see if they could help. They were kind, helpful and told me to bring it right in. After taking a look at my vehicle, they informed me that the other place had actually broken parts of my door and lost a screw. They were extremely helpful, called my warranty company to get information on how they could help and assured me they would make it right. I took my car back in today so they could finish the work and it was very easy. I felt comfortable and reassured that my car would be in better working condition than when I took it in. Justin was simply amazing even when I was frustrated even though it wasn't with him. They don't badmouth other places and everyone there was so nice and helpful. read more

Absolutely recommend. Quick response / great service / and quality repair. Not the cheapest but respect the quality of the service and repair. read more

Honest automotive shop with terrific customer service! They didn't try to upsell us into a service that wasn't needed for our son's vehicle; just took care of the problems with integrity. QualTech was referred to us by a friend and we will be using them for all our vehicles from now on. Thanks guys!! read more

Great place! Got me in and out quickly for an oil change and took a look at what I think needed work, made an appointment to get that done the next week and they fixed it before the day was out and gave me a great price. Totally professional and BUSY- which is typically a good sign but make an appointment, it's a relief to find a good place after moving to Austin. read more

Praise Bob! QualTech Auto is an excellent shop; they have enough legitimate business on their hands to not even attempt to "upsell" you into getting more work than what's needed to get you back on the road. The customer service staff is super personable; they know their customers by name, and always welcome their guests with a smile. Keurig coffee in the waiting area; a short walk to HEB if you want to get a snack while you wait, if you're waiting... They provide a shuttle service, if you need it, too! Bob's great, too. :D (And the rest of the crew is pretty fab as well!) read more

Best shop ever. We've taken all 4 of our vehicles there for years. They are super honest, fair priced and will never try to sell you on getting things fixed that don't truly need it. read more

QualTech has been great to me over the years. Repairs are made timely, correctly and at a fair price. They have proven their honesty when they broke a part on my car and replaced it. I enjoy dealing with the office staff too. They know me and my cars and are always very professional and pleasant when I describe the issue I am having. read more

Awesome and friendly service. I needed a custom car inspection that requires a ASE Master Tech with current certification, which is hard to find. They have more than 1! No appointment, and they took care of me quickly. Great service. read more

QualTech is THE BEST! They are honest, reliable, and provide excellent care to me and my vehicle! Won't go anywhere else!

I am 61 years old and a professional Engineer in Oil and Gas industry, so I have been around a few shops in my lifetime. I heard about QualTech on 620 and gave them a shot on my Lexus LS430. They do not disappoint. Service Advisor Chris Cross is what every shop needs to maintain excellence, he kept me informed and worked out a difficult repair with his techs. Most of all Chris kept his word, very rare in today's repair business. He has a repeat customer now and with everyone I know that has car issues. Thanks again QualTech and Chris read more