Wish there was a negative star to provide just for these idiots Terrrrrrible contractor These are the guys who give contractors their bad stigma What happened: 1 - Took my security deposit for insurance co pay 2 - Did ~$60 work per review w/ insurance provider 3 - Non responsive to calls/emails/texts/mail 4 - Ghosted me DO NOT CHOOSE THESE BOZO'S Unless you're aiming to throw away money & get a headache Do better research than I did for sure! Special shout to Mike - fool has been fired from multiple other local firms. Biotch is a snake Buyer beware !!!! read more

BUYER BEWARE! QUALIZONA = SHADY, LIARS & THIEVES! CONS - TOO MANY TO FULLY CAPTURE! Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim. He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it. He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!! Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage. Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights, granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by. He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth. He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me. Sounded great! ... but then reality hit. The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance. Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!! When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)... Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me. My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition. Only through the support of my insurance company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only partially completed was really only worth $150 total, when compared to the contract we signed. Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) . I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills. read more

BUYER BEWARE - COMPLETE truth! Qualizona... Haha they are hands down the absolute WORST contractor company in AZ (perhaps all of the USA!) Yelp notified me of a fresh Qualizona review posted this morning by Cee T - right on Cee T! Truth speaker to the fullest! I could not agree more with your assessment of Qualizona - they are the definition of a SHAM (due to Mike). HIGHLY encourage anyone seeking contractor support for any project, any project at all, to make sure to NOT select Qualizona. Don't even think about it - they will do EXACTLY what Cee T said - steal your deposit, if Mike's involved, lies upon lies upon lies will be the hallmark of your communication through out your full engagement (until you just suck it up as a potential customer and realize Mike does not & will not perform work at all - then walk away realizing a fiscal & time loss, feeling beyond very dissatisfied). With Qualizona, the only work done if Mike is involved at all, will be Mike working to test your patience & most definitely 'work' on more lies to tell customers, as well as his ability to not add any value to any project he had committed to. Wish Yelp allowed for a ZERO star review for Qualizona - way to BLOW, Mike :) Hope you're well, but you are an absolute scum bag & liar in all walks of business. Mike - Please, please, please - reevaluate what you are doing to people's lives and their homes, as well as how you significantly contribute to the public's general distrust of contractors. We don't need any more negativity when we are searching for contractors to help fix problems that occur in our home's. You are the source of the problem, Mike. Maybe find an entry level job (i.e. a janitor, where your work will be reviewed by a manager & not let the crap you pull continually slide). Hassan - maybe you should do what Edge Restoration did & let Mike move on to something he is more suited for (entry level for sure & something which does not allow him to lie & victimize the public). Hopefully he hasn't yet done the inevitable & ruined your business! I have pics, videos, emails, voicemails & more types of proof which fully aligns w/ Cee T's assessment. Please let me know if you'd like copies of that proof. I was going to go to the ROC & BBB & to seek civil & potentially criminal litigation (perks of free legal representation with my network). But I didn't because I am busy, a positive energy person, and truth is, Mike is not worth even one more second of my time, nor my thought. Mike - Good riddance, pal :) I'll be done with sharing the truth (again ample proof exists if needed) - I don't plan to post it online because I don't think you (Hassan) are a thief & a liar with no morals & absolutely NO ethics, which is what Mike's being consists of (20 lbs of monkey poop in a 10 lb bag) read more

We had a lot of water damage. Hassan and his crew came to our rescue. They were very professional and friendly. The repairs were done in a timely manner and I was kept informed on the status on a regular basis. They also went above and beyond by installing door knobs and fire alarm batteries throughout the house. And, they cleaned up and toted away all of the old building materials. I recommend this company if you want a job done well and in a timely manner. read more

I'm a retired builder, and I know good work and good service when I see it. For every step of the way in my water damage repair project, Qualizona's attention to detail and customer satisfaction/communications were exceptional. Keep up the good work, guys! read more

My water heater decided to die by leaking all over the place in my garage. After all the damage was removed and everything was dry, Qualizona came by to give me a quote. It was 3 days later and Mohamed, Hassan and Arturo showed up and got to work. This amazing team was wonderful! The quality of work is top notch, the customer service is amazing and all 3 of them are happy to take the time and explain or answer any questions you have. They are a local business and not one of those huge national companies that you feel like you get lost in. When you call they answer the phone, if you send an email they respond quickly. They have gone above and beyond to provide quality repair work. I can not say enough good things about them. They will have me as a repeat customer. I won't have to "shop around" anymore for repairs to my home. Qualizona has a loyal customer in me and I would highly recommend them to anyone who needs construction work done. Thank you so much Mohamed, Hassan and Arturo for the beautiful work you did at my home. read more