Don't bother with this company if you are considering other bidders. They dont like to have competition. They showed up while I had a nice guy from another company still there looking over my job. When I let the lead guy know that the other truck was from another bidder, he stormed off stating "we don't play that game". I did nothing to provoke that outburst and behavior. I am glad they stormed off like that so I didn't waste any time trying to find the right fit for my project. btw........ I don't remember ever posting a negative review in my life, but thought it might help the next person. Good luck out there!....... I did receive an email from the owner apologizing for the behavior read more

I first heard about UMG SERVICES after researching a large women's FB support group looking for handyman recommendations. I continued to see their business mentioned OVER and OVER, and they completely lived up to their reviews. Roger, the service member dispatched was poignant, polite and professional. He completed several projects perfectly. But when addressing a plumbing issue in my shower he was honest and said he felt more comfortable if another, more experienced guy from their company within that specialty attended to it. I respected and completely appreciated their honesty. Finally, it's a family founded company run by a vet, so I am ALWAYS up for supporting those who have served our country! read more

Highly recommend this Company! John B kept in contact, followed through with everything he said was going to happen. Emails and text were answered immediately. Jobs were completed on time and we have referred him and this company to others already! read more

Needed to get a shower floor re-done and asked Valley Remodeling to give me an estimate. Scheduling for them to come over to give me a quote was quick and easy. What I love is that this is a family owned business, hence, they are very quick in getting back to you because they value the customers. In my opinion, I think they are very knowledgeable and honest/upfront in letting you know what to expect during the remodel. I am still waiting for my shower floor tiles to arrive so that they can start the work without delay. Will update after the job is done. I hope they'll do a great job! I believe in them! read more

I usually do everything myself. On the rare occasion when I have more money than time, or in an emergency, it can be hard to decide on who to trust with my job, and hard earned dollars. We had our main entry door replaced as part of a larger home project, and I needed someone to remove/replace my security door before/after the entry door job. We were referred to UMGS. My wife setup the appointment after agreeing on price, and Josh came on time (both times) after calling. He was super courteous, personable, and professional. He did a great job and it's actually better than before he worked on it. I like local, family owned businesses and this fits the bill. I'd call them again! read more

I would give Use My Guy a negative rating if it were possible. I requested service via the website. Simple job. Replace the handle on shower faucet. They sent an email asking me to describe the problem and attach photos. I complied with their request, I also added that I had already purchased a replacement part and sent a photo. I followed up the email with a phone call. That was 2 days ago. I still have not heard from them. I guess my job was not big enough to bother with! read more

Bait and Switch. Gave me an estimate to remove an old TV wall with niches, and rough in a new media wall. we refined some things in the estimate and agreed on work to be performed. I was asked to sign the estimate if I agreed to it, and then gave them the required 50% deposit. (I had used them in the past, so I trusted them). A couple of weeks passed, and the owner and his son came back to our home to make sure they had all materials needed for the job. A week later, I got a call from the Office Manager, stating that they under bid the job. They didn't offer a solution, nor did they offer to compensate me for screwing up my reno project. I did get my deposit back, but that is not the point. When they cashed my deposit check, they were legally obligated to complete the work. They not only cost me time and money, but months of inconvenience. read more

From first job assessment / estimate to final work completed I was very impressed by every person I had contact with. The young men were on time, professional in appearance and courteous attitude and the work done was done excellent. The office personnel were great. I will use this company for any future work I need done around my home. read more

Fantastic communication from the office to the field. Highest quality of work. Always on time to when they say they will be there, quick detailed quote, and early on the day they were performing the work. My first and only call in the future for "fixes and repairs" do my home that I can't do, is Is My Guy Services. Very reasonable and detailed quotes. read more

I had quite a bit of work that I needed done and requested a quote over a month ago. I got a response saying they would get back to me in a couple days. That never happened.... Disappointing. I have since found other companies who were willing to respond and do the work. read more

UMGS came out to my office on super short notice and installed fluorescent light films (which are surprisingly difficult to cut and install). They did an amazing job, were super professional and were fast too! I'd highly recommend Use My Guy for any residential or commercial projects you can't handle yourself. They do great work and give back to the local communities here in Arizona as well. Great company! read more

Seemed great up front, the sons of the owner who showed up to do the work were professional and friendly. However when there was a dispute between the quote agreed to and what they actually charged (29% more than original quote), the owners weren't interested in customer service. The issue was they had to come out a second time to finish the job because they didn't have the needed supplies (nails) the first time. When I went to pay, the son told me a different price than the quote. He said that was due to an extra charge to come out again and for supplies. When I emailed the owners to dispute the extra charge to finish the job they didn't finish the first time, the mother said the final price was more because they had only quoted me one of the jobs. Not true. A little better customer service would have gone a long way. Also, there was damage to some door trim and floor grout in the course of the repair that they didn't fix. It wasn't noticed until well after they left, so I sent a picture to them regarding that, but they didn't respond. I would suggest that if you do use them, get a written invoice up front before any work is done, I never did receive the invoice that was promised. And inspect their work before they leave, I didn't check it well enough. read more

So glad I found these 'guys' - bought a house and needed new water softener installed along with new garage door opener. John and Jacob did a great job and kept a great attitude even though they had to make a few trips to Home Depot to get stuff I forgot to get..you know how that goes! I will use them again to install garage storage overhead racks and more. Connie was super easy to get in touch with and get quotes and make it easy. HIGHLY recommended read more

I called Use My Guy Services to see if they could trim some fairly tall palm trees. I received a very fair price from John to trim them (compared to a few other quotes). They came to my house when they said they would, when it was convenient for me and did a great job. They trimmed them the way they should have been trimmed. I won't have to have it done for at least a year which will save me money. I would recommend them for all of your handyman projects. Call them. There isn't much they can't do. Thanks for the service! read more

Due to some business owner feedback I received in an email about my review, I'm deleting it. However, good news -- another handyman came the next day and did all of the jobs and more without any issues...looks great! read more

I called Use My Guy services the other day and talked to Connie and she had Jacob come out and do some work for me he was so polite and nice I will definitely call them in the future and I will recommend them to all my friends:) read more

These folks are FABULOUS! They are talented in so many areas. I have had them paint, hang doors, fix faucets and so much more. Thank you "Use my guy" for all your help fixing up our house! read more

They are extremely fast to respond and provide a quote. Best of all they did it all via text message. Pricing was reasonable and the technician Josh was absolutely fantastic. He was early, efficient and very personable. I cannot recommend this company highly enough. I will be using them again. read more

I am extremely please with the service. John installed pendant lights for us and he was courteous and very friendly. If we need services again, they will be the ones we call! read more

Unfortunately, we did not have a great experience with Use My Guy Services. We are selling our home and had an inspection that required a leaking pipe be repaired. I called to see if that's something they could do and get an estimate for the work. I was told that the person she was sending out to our house would give us an estimate and could do the work the same day if we wanted to move forward with them. I confirmed with her before hanging up that the work could be done the same day, she stated that the person coming was the owner and he would be the one doing the work. Well the appointment day comes and they sent someone out that only gives estimates, not someone who can do the work. We now live 30-35 minutes away from this home so I wasn't thrilled that they didn't send the original person that could do the work the same day. But I was told I didn't need to be there when he did come do the work since everything was accessible from outside. The estimate was emailed to us later that morning, we accepted it and scheduled them to come out first thing Monday morning. I received a call asking if the appointment could be moved to the following day at the same time, 8am-10am. That was fine with us. Then we get a call again later that day asking if we can switch the appointment to 10:30am-12:30pm, fine again since we didn't have to be there. The next day we get another call asking to move the appointment to Thursday, this time I let her know this is the 4th time we will have this work rescheduled and that we can not move the appointment again. This is for a BINSR and the work has to be done 3 days prior to the buyers taking possession of the house. I wasn't feeling good about the call so I called back to speak to the owner who I was told wasn't available. I spoke with Benjamin and expressed my concerns that we should have had this work done last week had the original appointment been scheduled correctly. We've been asked several times to move our appointment and we're getting down to the deadline to get the work done. I needed a guarantee that they would be there on Tuesday to do the work. Benjamin told me John would for sure be there and get the work done. Today is Tuesday, the day the work is to be done and my husband gets a call from Benjamin that John came out to the house early in the morning to look at the pipe. It's more work than they originally quoted and would be more than double the price. My husband told him to go ahead and do it because we have to get it done today. Benjamin tells my husband that John will have to go get parts and tools to do the work so he didn't know what time he'd be back. Next thing we know their office is calling to tell us they can't do the work and they're referring us to another company. That company would have to come out to see if they could do the work and give us an estimate. They left us scrabbling last minute to get another quote and get the work completed before the deadline. They really need to get their scheduling figured out and not have someone come out to give an estimate for work they can't do themselves, it's obviously not an accurate estimate! read more

Thank you to Use My Guy Services. They were so fast and professional. They knocked out my to do list before I knew it. I am now looking for more items to have them take care of. I would highly recommend Use My Guy Services!!! read more

Great service!!! Extremely courteous and friendly!! Will definitely use them again!!!

We've used Use My Guy Services on two separate occasions - once to fix a shower faucet and once to fix an irrigation leak - and we could not have been happier with the service. Jacob responded on both calls and was on time, knowledgeable, efficient and very pleasant. The work was completed quickly and the rates were extremely reasonable. These guys are a real find. Give them a call - you won't be disappointed. read more

John was seriously the nicest guy. He was friendly with my kids and endured my disaster of a garage to find outlets. He quickly figured out the issue and fixed it. He also offered advice for safe Christmas lights usage. Awesome experience! I highly recommend! read more

The Best! When we moved into a new home three years ago they came out to do a variety of things for us - curtain hanging, furniture building/balance, ceiling fans, fence repairs, installed landscape lighting, etc... Always professional, friendly, reasonably priced, prompt and reliable. I've recommended them to my friends who have used them & had the same experience. I cannot say enough good things about this company! read more

Don't know how we would have managed without them. We live out of state and own a rental in San Tan Valley. They have installed a new security screen door, water heater, garbage disposal and have repaired numerous things including our in-ground irrigation system. Their work is great and the prices reasonable. As a bonus they are so nice to deal with on the phone. read more

UMGS came out to replace our kitchen faucet, and I was so happy with the professionalism and speed of the repair. I had called UMGS and John was able to come out the following morning, removed the old faucet, which was no easy task due to all the rust and small under-cabinet space, replaced the faucet, and even took all the old plumbing and faucet with them, and cleaned up. He was so friendly, and worked quickly. I will definitely use them again for any repairs we can't tackle ourselves. read more

I called Connie needing some stuff done on a Saturday. Even though they do not usually work on Saturdays, she was able to send Jacob out on Saturday. Jacob was great! Installed a ceiling fan, window film, a shelf, new thermostat, padlock on the garage and adjusted a wobbly sink faucet. Our Husky decided to escape when Jacob opened the door and Jacob ran after him and caught him and carried all 65 pounds of him back home. I especially like that they are a family business. I work for an insurance agency and will recommend UMGS for sure! read more