I recently bought a laptop here after my old one died. This was at the end of February. Here it…read moreis May, and I had a major problem with it; the internet kept dying out while I was in the middle of doing something. Very annoying! Generally, I was able to reconnect but this would happen several times in a day! It was not our internet carrier, as my brother had a laptop that was running just fine, so I knew it had to be something in the computer. Finally, I could not longer reconnect at all, so I took it in to the store to see if they could help. There they ran a diagnosis and thought it was something in the hardware that was blocking it. I was advised to call Dell (the model I had) to see if they could repair it. I did have a warranty (2 years). First I had to call where the warranty was being held, and after they ran a diagnosis, they told me the problem was not in the hardware but the software and they transferred me to a Dell representative.. Right off the bat, I was told I had a warranty for the hardware but not the software problem and I needed to buy protection to fix the problem. It seems every time you call one of these outfits, you get a sales pitch. Finally I asked for what was the best bargain available so I could get this fixed! Prices ranged from $129 (1 year) to 225! After having already paid enough in February, the thought of that was troubling, but I went with the $129, figuring if I had to get a tech, it would cost much more. After 2 hours(!) of going over various issues, we found the problem though we still don't know why it happened; the internet was completely disabled. We managed to get it back up and running and I was happy, somewhat. At first I was angry at Dell, but it really wasn't their problem, it was Office Depot who should have told me I needed better coverage, so I could have paid at the time of sale. All I can say to people who buy their computers there, make sure you get a comprehensive warranty.

From the owner: When you shop at my Office Depot® in Brown Deer you'll enjoy low prices on office supplies and…read moreproducts, including everything from paper, ink and toner, to the latest technology, cleaning and breakroom supplies and more. We've got the tools you need to succeed. Stop in and check out all of the great ways to save with the NEW Office Depot OfficeMax Rewards program, including 2% back in rewards on your favorite supplies, furniture, technology & more. Plus, check out the hot deals in our weekly inserts. Look for them in my store today! Just ask for me, Carole Budny, or a member of my management team. We'll be glad to help you get what you need. No matter how you shop, you'll get great selection, great savings and great service at your Brown Deer Office Depot® store. You can count on it.

Stopped in here to buy some office supplies, the cashier was so nice. Customer service has been…read moredwindling other places, it was refreshing to go into a store and have a really positive interaction with someone that was also helpful

This place should just shut down. I try to buy local but I will never go here again. Terrible…read morecustomer service and management! I would give them 0 stars if possible.

Great and prompt service. I didn't have to wait for my copies and they were very good quality!read more

Yanna great customer service Must come and ask for her ,…read moreshe exceeded my expectations

After spending some time shopping, we went out to our car to find it wouldn't start. Derek, one of…read morethe employees, came out and helped us to start it. This may not seem like a big deal, but did I mention... ...it was raining hard, dark, and COLD out!?! Now THAT'S customer service!!

Selection on most electronics isn't the greatest, but the service here is phenomenal. The staff is…read morenot only quick to assist, but is also knowledgable and helpful. I recently had purchased a flash drive that stopped working shortly afterwards. They allowed me to exchange it for a better brand with more memory, and no hassle. Great place for any office/electronic needs, especially if you would like some personal help with products.

My office moved to a new location and it was discovered that a major portion of our cubicles…read moreweren't working. I was able to contact Bern and send some photos in; someone was able to stop by in just a few hours and take a look at the issue for me and ended up not even charging us. Fast service from a long established local company! I have let my other local branches know and I plan on using Bern as much as possible for any of our future office furniture/cubicle needs.

Three to four months into the pandemic the realization that our office was wholly inadequate was…read morerecognized. We needed an immediate change and of course wanting to stay local we jumped over to Bern. Being a designer of sorts, we got to work with Bern and put together a solid line of filing cabinetry, office chairs and roller ensembles. What we left with was the makings for a fully functional office with space and room to breathe for the both of us. We ordered and received the goods within 2 weeks of our initial visit. Everything came exactly as noted and was as solid and more quality than ordering blindly from Amazon or going to a big box store. I'll talk up our chairs because they are my favorite! So comfy, so cozy, and functional and we were able to sit in multiple chairs before making our pick. That's priceless and the price was reasonable to boot! Great job Bern. You are our go to for all thing's office related!

everytime I go here, they treat me right…read more the prices are kind of high, but they have a wide selection of office equipment, paper, office furniture, pens. This is the place to go if you need office supplies Their coupons are pretty decent. They've helped to save me a bundle

Best customer service I've experienced in a long time! Helpful and friendly! They went out of…read moretheir way to help me with getting some moving boxes, they even helped carry some to the front because I was trying to hold my baby and carry boxes at the same time! Great staff, thanks again for your help today Courtney and Ronetta!