The receptionist was so kind and friendly! She brought me back and did my blood draw very quickly…read moreeven though I didn't have an appointment. I've been to the Medical Care McKinney Labcorp location and had terrible service, but this location is a WAY better one. Very kind, friendly, quick, and efficient. I'll definitely come back here if I need more labwork in the future!

Very rude person at the front desk. The person who drew my blood was not rude, but not at all…read morefriendly or pleasant. I saw many older people who ere disrespected just for asking a question. The check in machine said I would have a "1 hour and 6 minute wait". When I asked about that at the front window, the lady told me there were only 6 people before me and fussed at me for believing THEIR machine. I will not go back.

Can't even find the quest I'm looking for, it doesn't pop up…read more IF YOU HAVE QUEST LAB TESTING TO BE DONE....RUN AWAY....FAR AWAY to any lab test place there is, demand your doctor send it to a different lab. I'm very very very sock( I'm about to lose my health insurance with two little boys, due to divorce. My IFD doctor ordered $2000 of testing to be done, to see what autoimmune disorder is attacking my body. I've been sick every single week. I'm about to lose my insurance, i go, get this testing done. Took me 20 min on the phone, JUST to make an appt with a automated machine. Then, to try to create an account my name "doesn't exist" So, they either spelled my name wrong, or lost my stuff. Then I try to use the online "assistant". Simple "need test results" i wrote, and it said "I'm sorry, i don't understand what you are asking". So i put "test results". "I'm sorry, I don't understand what you're asking.". Omfg, so, i create a online profile. NOPE. I typed in my question to send to them and it says. "Remove spaces and special characters from message." So, I did, still won't accept my message. Trying to talk to anyone on the phone, you need a good hour to even get that done, and finally when the operator answers, they will be vile, and rude and tell you they cannot assist you..... So, let me get this straight? You want $2000 from me, to run tests I never get back, i can't access, i can't find, you don't have any easily accessible source of information or customer service. AGAIN TAKE YOUR MONEY AND RUN. Go to ANY LAB TEST NOW, and you can get your stuff within a couple of days, for half the price EASILY, no headache, they literally email the results to you. I wouldn't use this place if i was dying, and it was the last place on earth. Unprofessional. Unorganized. Employees hate their jobs. Inaccessible. Unaffordable. Unattainable. Waste of my life. Now, im going to have to find a place, that can redo this blood work, before i lose my insurance, and don't find out why im sick. Had covid 4 times last year, and now, im as sick as i possibly can be, working 6-7 days a week, needing a solution as I'm a single mom who needs to be well, Thank you for nothing quest. This was my last and only hope at getting answers asap, and that's not happening.

I went here right after work and realized they opened at 7am not 7:30 like yelp previously said. I…read morealso didn't know that drug screen tests weren't done until 8am but I needed it done for pre employment so I checked in and stayed. There was like 6 people there when I arrive at 7:10 and they were all in and gone by 7:30. The lady let me go back 10 minutes early since I had been waiting all this time. Everyone wad very friendly and I would totally go back her3 anytime I needed work done.

I had a BP spike two weeks ago and had to visit FastDoc on a Sunday. Had a good visit with Doc…read moreJurry and was able to get a quick refill on my Rx. He also refilled some other Rx's that I needed and did so with hesitation. The office staff were all genuinely kind and receptive - which seemed out of the norm for the urgent cares I've visited in the past. This may become my new primary care because of the experience.

Every.single.time... today was treated by an excellent healthcare professional...Jenmark A. Cruz,…read moreNP.... explained step by step treatment plan....Kylie greets you witha contagious smile and a very caring spirit in active listening... there is NO other place we ever go to in 4 years now with the impeccable integrity and professional compasssionate care by this staff...ALL WAYS...ALWAYS. Thank you each one.

I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

The employee that opened the door was SO RUDE we were here…read moreat 6:15 am to get in line They open at 7:00... She showed up one minute to 7:00? The associate said if you don't have an appointment... you can leave We are short staffed and we have over 100 test to do today... No customers one showed up until 7:10 My question is why couldn't we be seen at 7.. since No one showed up on time ? This is insane... Why do you hire people that don't want to work... or be there ? This company needs to have a competitor ! Investment opportunity to open a new business !!!

They closed the location with a POST-IT-NOTE! The note said…read morethat the AC was broken. The temp outside is low 70's and the office is inside a Walmart which was a nice temp. The only reason for this appointment was that they didn't do all the tests at a previous appointment even after I asked about the lack of a urine test. I was NOT told beforehand about the cancellation. I had to call in and reschedule and that was treated the same as if I just hadn't felt like going that day.

I suspected bacterial leaf scorch (a systemic disease caused by Xylella fastidiosa) on a sweetgum…read moretree. I sent a small sample of dead twigs (a ziplock baggie full), in a bubble wrap envelope. The lab found positive results in my sample and sent confirmation of the pathogen I suspected (Xylella fastidiosa) via email the very next day after the lab received my sample. The fee was affordable for my client. Research Associates lab uses DNA RNA testing of plant material to confirm targeted insects and disease. So far so good. Very pleased with the service on the first try.

The lady that works at this location is so rude I had an appointment at 440 pm walked in to check…read morein, someone was at the kiosk when I checked it had been 10 mins after my appointment so the lady told me my appointment was canceled and shut the door I stayed to try to ask if there was anyway she could see me or how long the turnover rate was for my results and she once again shut the door on me I've only ever used quest one other time in Plano and that staff was so nice but I see why lab corp is a bit more expensive, your paying for the kind of people you work with

ZERO Stars. I arrived at the Tom Thumb location in Allen on time for my 1 PM appointment and…read morechecked in using the mobile link. I sat in the chair and was told by the 1 person working there (An older lady working 1pm Central time on Feb 2, 2024) that she wasn't gonna do any more appts for the next hour. I told her I had a 1pm appt and offered to show my paperwork. She refused to look at it, walked away from me into another room, closed the door, called someone and began screaming so loud that I could hear her complaining about me. Honestly, it felt like I was interacting with a 4 year old child mixed with a Lunatic. I'm not an unreasonable person, and this is one of the only times I've ever written a bad review. But this lady is not right in the head and shouldn't be running this location.

If you can't make it to the moon, at least aim for the North Star--because apparently that's where…read moretop-tier MRI experiences are happening. I recently had an MRI at NorthStar Diagnostic Imaging , Allen, and I have to say... I was not expecting to leave smiling after voluntarily entering what is essentially a very polite, high-tech tube. But here we are. From the moment I walked in, the staff operated like a well-rehearsed pit crew--efficient, friendly, and reassuring without overdoing it. There's a calm professionalism in the air that makes you feel like you're in very capable hands (and not about to be launched into orbit... probably). And then there's Zahra--the MRI professional who deserves her own spotlight. If there were an Employee of the Month (EOM) hall of fame, she'd already have a reserved parking space. Clear instructions, great energy, and just the right amount of humor to make the whole process smooth and surprisingly pleasant. She turned what could have been a tense experience into something that felt easy and even--dare I say--enjoyable. Bottom line: If you ever find yourself needing an MRI and wondering where to go, skip the rocket ship--NorthStar Diagnostic Imaging will get you stellar service right here on Earth.

The staff are very pleasant and good. My problem is their poor accounting and refund process…read more Somehow a few visits 2 years ago ended up with a $95 credit. It was never refunded to me. I only found out after a recent visit and not until after when insurance settled and they wanted the remainder due, I found then the credit was applied. I called them twice to alert and politely complain about them having my $$ for 2 years. No explanation other than it was applied to your bill. Good customer service would have returned my money long ago. I wonder how many others are due money and have no clue. I'll choose others for service going forward.