Locked my keys in the car while Trick Or Treating with the kids Halloween night. The fella that came from Quality Hill Automotive when I called AAA to unlock my car was exemplary. He made a crappy situation a bit more bearable. He was polite, kind and pleasant. I appreciated his overall customer service demeanor. In a world filled with lackadaisical work ethics and impolite people, this employee stands out and above the rest. Thankful for people like this. He didn't leave until after I pulled away, making sure we were all set. I know that's part of his job, but I've found that to not always be the case. Glad to have encountered one of the good ones, this evening. read more