Ted and Bob weren't to bad but ever since Chris left as the manager the place has gone to the rats!! I mean major shit show folks. The place has been ruined from being a really good business. The owner deserves everything he's getting. The place needs a complete overhaul, with new employees that give a crap and maybe pay them a little better to get some good mechanics in there. All the other ratings are true, I've experienced it all., don't have time to list everything bad. read more

Our Ford SUV needed front brakes and the dealer was expensive over the local Mavis dealer. Saved over $100. And received some great warranty. Quality appears to be equal or greater than dealer. Bob and his team provided exceptional service. Easy to obtain an appointment. Service requested front brakes was performed and SUV completed on time. I would recommend the Oneida Mavis. BOB and his team read more

This place has turned into a complete joke since a Ted passed. Made 0900 appointment for a quick inspection. They called and rescheduled the appointment for noon. The vehicle was still dropped off at 0900. Called at 1pm to check status of it and was told they were pulling it into the shop now. Showed up to shop at 230 and they bold face lied. They had not gotten to it yet however they did move the truck from one parking spot to another. What a disgrace. One star is still too much. read more

These guys were amazing! I called them to get our tire repaired due to a nail and we were out of there within 30 min. Thanks again for the help and fast service! read more

Easy to schedule on-line appt. The shop is busy, but the manager keeps things organized and the mechanics hustle. Everyone was friendly and answered my questions. They have a decent waiting area. Getting my muffler replaced at Mavis was half the price that the dealership quoted. I am very pleased with the service and I highly recommend Mavis Tire/Cole Muffler in Oneida NY! read more

I went on 12/14/2024 to have 4 tires taken off and 4 new tires mounted and balanced on the same wheels. I had already bought the tires online from Amazon. When it came time to pay, they charged almost double what they normally charge. I was told it was because I didn't buy from them and don't get the discount. Well, if they didn't jack the price of the tires up, I would buy from them. They should have told me upfront on the phone of the price I would be paying and why. No instead they chose to be shady and hit me with it once it was time to pay. They have inspired me too never do business with them again. I did call Corporate and was told that each Mavis garage can choose to charge the customer the normal charge. This shows the greed of this garage, read more

The staff are courteous and knowledgeable. The volume of business is high so be sure to make an appointment for tires. If you're switching tires without rims then you could be there for up to four hours. There are several fast food places nearby so you could leave your number and they will call you when r read more

Mavis Discount Tire - Auto Repair Near Me - Oneida, New York

had a set of tires put on and told them to replace lugs the didn't so the wheel stud snapped off. i call they say bring the car right in an i have now been here for 4 hours. i get told "im not arguing" when i ask for a time frame when the car will be done. the car hasn't been touched for over an hour. cody the assistant manager is no help at all. stands an hits his vape the hole time. asked to replace the lug nuts and that's what it looks like now. read more

Hubby took car there for an exhaust leak. Told him he needed all new, spent $1000 to have it throw codes and they don't know why. Took our old parts back, went to a trusted mechanic, he used old parts and fixed for under $200. Out a $1000.... We won't use them again! BUYER BEWARE!!!! read more

I've always hat good luck with the company. Trustworthy and reliable.

I have taken 3 vehicles to them for tires to be put on and alignment done and they were not done to the specifications also all 3 times they have kept us waiting over 2 hours when appointment s were made for out cars to be done and all 3 times we left with something else wrong with our vehicles so my advice is to not go to them read more

When they say reservation only on weekends.... But then overbook themselves by 20 cars. Turning away appointments for walk ins..... it's always a crappy experience here read more

Brought my car in to get looked at at 4:15(they close at 6 no one in waiting room). For an exhaust leak......they tell me they can't look at it today(1 1/2" hours left in the day) ....they only have 2 techs working...I asked if they could take 5 minutes and look and just tell me what it is....."nope it will have to be tomorrow." Said ok.....can I stop by tomorrow at this time...(4:15 pm) or make a appt to have it looked at anyway....answer, " nope,... you will have to leave it and we will get to it. " ....I have always had great service from them but haven't been there in a while.....I guess it's really gone down hill......Acted like I was inconveniencing them by stoping in ....went down the road and had it fixed...... read more

Ok I'm on the fence with these guys. I went in to have a slow leak checked out while on a trip. They asked the mileage, year of car, if I wanted the brakes checked. I told them I just needed the tire looked at as I have the dealership handle everything else and the brakes just got a pass before the trip. So, after a short wait, they get the car up on the lift and they have the hood up and the mechanic is removing the front tires. WTF. It's just a slow leak on one tire, so I go up to the manager and asked why all this is taking place for just one tire. I was told the hood was up to check engine size, and the mechanic didn't read the work order right. I have to admit I was really upset because this was an in and out kind of job and they could have gotten a great review but all this BS happens instead. Long story short, I was only charged for the plug and we both apologized for getting hot under the collar. On the one hand, they fixed the problem, on the other, they screwed up a really simple fix. I was going to rate them a one star but the problem was fixed and the manager did make things right. Proceed with caution. read more

2 stars because my tire was fixed - no more because of the service. I came in and told the man at the front that I had a reservation for a flat tire. He looked at me like I was stupid and said "well so to see if it's fixable or what?" ..... um I guess? I'm a girl who's never changed a tire. Thanks for making me feel exactly that way... Sat inside and listened to him treat everyone else at the register with a better tone.. Then three people who came in after me, proceeded to get their cars fixed and left. Took an hour to even get my car looked at. update: I wrote this review before I came out of the restroom and heard the same associate talking about Donald Trump with another customer. Regardless of your views, politics are inappropriate discussion for a workplace environment. It's 2018. Come on. Because of that I won't return read more

This place is a rip off. I go in for a oil change and inspection. They tell me they cannot pass inspection because I need new rotors and new pads. I just replaced them 6 months prior. They are scams and I would not recommend this place what so ever. Please don't go here or they will screw you and try and make you fill out a mavis credit card. Beware Beware read more

Terrible service! went in to change breaks. everything seemed ok...then the noise happened. I called them back and they told me it was a wheel bearing. so I decided to check a second mechanic just in case. good thing I did because it wasn't a wheel bearing. instead these idiots at the Oneida Mavis branch 1: didn't clean or oil the new breaks to make sure they were ok and 2: they forgot springs to one of the brake calipers. Never going there again. piss poor service, workers there have shitty attitudes and when I called them about the caliper. they said it wasn't covered under warranty even though it was their mistake. be careful with these people. if they give you a reason for anything, double-check with another mechanic. 9 times out of ten they're not there to help you, but squeeze every last penny out of you and not care if they fix the problem read more

Great customer service and fair prices! Honest and knowledgeable management. I would highly recommend. Wait time is always less then expected. read more