Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

Contacted them for urgent tire swap. They were extremely nice and accommodating at a very fair…read moreprice. I am recommending them to everyone I know. A+++

My father recommended this repair shop to me because he said they are very fair and do good work…read more He takes his car here whenever it needs some sort of service but I hadn't been myself before today. I had what turned out to be a minor problem and they took care of it within 30 min and didn't ask me to pay.... told me just bring the car back whenever I needed other service. Good people, good service. My father was right.

Had a car accident and took my car to them. They've got quite a racket going. Bring your car there…read moreand you can rent a vehicle there for convenience, but then it take longer to get your vehicle fixed so they get extra rental from you. It took 6 weeks to get a bumper headlight fender and tire replaced. when I picked it up the check charging system light was on. I told them but the owner wasn't there so was told he would call me. When I left the front tire was bumping.despite them supposedly balanceing my tires and an alignment. after 4 days and 2 messages left by me I still haven't heard from them. I'd hate to e one of his employees as well he yelled at a worker in front of me then told me all the guys who work for him need babysitter after the guy left.

Brought my car to Midland collision after an accident, they were very professional and also helped…read moreme with my insurance company, I just picked up the vehicle and it looks like it just came off the showroom floor (inside and out). thank you.

Terrible experience. I was convinced by their tow truck driver (via AAA) that they could service my…read moretruck since my regular auto mechanics were booked 2 weeks out. They ended up charging me over $200 to tell me that the problem was what I had already told them was the issue and then they said they couldn't even fix the problem because their mechanic wasn't available, after I was told by the tow tuck driver that they had a specialist that could fix anything. They at least were willing to tow my truck to another mechanic, after some coercing on my part, but not until after they charged me over $200 for not doing anything. I took a chance on this place because the tow truck driver was nice and accommodating at the time so I wanted to give them business. It ended in bitter disappointment. Not good business.

Top notch mechanic. My whole family has gone here for years. They try their best to get you a…read moregood price on parts. Sometimes it takes a while to get an appointment but that must mean they are doing something right.

I'm an avid vehicle lover, when people come to me asking for a trustworthy mechanic, I send them to…read moreAutoTech. They've never convinced me to purchase a service I haven't needed, and they are respectful when I ask many questions! The prices are very fair, especially for the level of care you receive. I just had my truck serviced, they were efficient and communicated with me throughout the process.

Once we found AutoTech of Syracuse a bunch of years ago we never looked back!…read more For one, when you enter their office you are entering a museum. I feel like I'm in the middle of the American Pickers show. So many antiques abound in the shop you just want to spend some time perusing the garage. Very very cool! I think everyone can say a big issue you may have at auto shop is just in the service you are getting from them. Are they honest? Do they over price? Owners & brothers Ed and Paul are honest and fair in the work they do. There has been a couple of occasions I was ready to fork over major cash only needed tech work that was at a affordable price. Not only have I brought both my families vehicles to Auto Tech but they also helped me out with purchasing and rewiring my trailer with LED lights. They really can do it all, just give them a call. I will never go anywhere else!

I have had my car in to Mercurios several times, I have always had excellent service. And my car is…read morealways washed and detailed when I get it back!! Highly recommend!

Good guys, good mechanics. Nice shop. Above all they are honest and car is done as promised. Family…read moreowned - five stars !

$385 in cash or $415 for card after your car is towed on the worst blizzard day of the year,working…read morewith the city to rip people off!

Most honest body shop in Syracuse area. John and Tomlin are responsive and shop has great service…read more Been going here for 30 years.

PHYSICAL ASSAULT: I had an extremely troubling experience at Upstate Imports Auto Repair in…read moreSyracuse and would strongly caution others. The owner, Jeff Thomas is complicit in the abusive behavior of his employees, based on my personal experience. I brought my Range Rover in for diagnostics and a repair quote. When I politely asked for clarification on certain billing items, the service advisor (Tony Lesko) became increasingly abrasive and ultimately refused to continue working on my vehicle. I was instructed to pick it up immediately and pay only for diagnostics, which I did. At pickup, after I paid and signed only the receipt, I documented my vehicle with photos and video. *** While I was seated inside my car preparing to leave, the service advisor came out of the building, banged on my driver-side window, and then reached his arm inside my vehicle, multiple times, without my consent in an attempt to honk the horn, while continuing to make aggressive remarks.*** This behavior was intimidating, unprofessional, and completely inappropriate. The interaction was recorded. While on the premises, I also noticed that a brake warning light was illuminated, which had not been present prior to bringing the vehicle to the shop. That raised serious safety concerns for me. For clarity: tampering with a motor vehicle or interfering with its operation can constitute a felony under New York law. I am not making an accusation, but given the conduct and the vehicle condition upon release, this was alarming and unacceptable. Customers should be able to ask billing questions without being subjected to intimidation or physical boundary violations. I have filed formal complaints with the appropriate agencies and would not return.

Went in for a pre purchase inspection of a 2015 M3. Took around an hour and came back with a…read morethorough report on the condition of the car. Staff were accommodating, price was reasonable. Feeling good about the shop, I also asked for a quote on lowering springs installation. I was quoted around 900 dollars for the job, which I later looked up the book hour from BMW on this job was only 4.5 hrs. They also wanted 250 for alignment. Both these two quotes were on the higher end. I ended up driving to the stance shop at Queens and got the springs installed along with alignment for 400 dollars