THINK TWICE WARNING…read more.. Please save yourself and avoid this shop at all costs. I brought in my 2019 Jetta for a check engine light to which they stated I needed a couple sensors changed. Awesome, so do it. Please, that's why I came to get my car up to speed... long story short they say my car will be good to go come Monday. They don't call or bother to update me on anything. I call the next day around noon for him to tell me it's been done... okay? So I've been sitting without my car and it's done? Wow... so I get into my car and it's completely loud. The engine is making a noise now. It was so quiet before I sometimes would think the car was off. They tried to gaslight me saying as Jetta age they tend to get louder...Are you joking? This car is not 10 plus years old... and it's been on the west coast most its life. They tell me to drive it a few days and see if it stops to which it doesn't. They have me bring the car back in to which they let it sit there for 4 days again. I then call and find out they haven't looked at it... okay shouldn't my car be a priority considering you haven't fixed the car. On top of that my car was vandalized. There are golf ball size dents all over my trunk and driver side door as well as fender. Some scratches on my window seals as well. They tried to gaslight me again. They haven't given me any information on the police report, nor did they provide insurance information for reparations. I've lost all trust in this establishment. It's very disappointing when a paying customer can't get the services intended and then receives his car back in damaged condition. Save yourself the time and hassle and go to a trusted repair shop that will communicate with you and respect your time.

The left front brakes on my motorhome overheated the hub inside the front left tire, which set off…read morethe tire pressure monitoring system. The system monitors pressure and temperature. I pulled the motorhome over and sat for a while, waiting for the hub to cool down. It was very hot to the touch. I thought it was going to catch fire! A good Samaritan stopped by and asked if he could help. After I described the problem, he recommended I visit Greeley's Auto & Tire to have them check the tire and brakes. Greeley's was only 6 miles away, so I called them. Great guy answered the phone and said to bring the motorhome over and they'd take a look. So I drove to Greeley's. They immediately took a look at the front left brakes, diagnosed the problem, recommended that I be sure to drop gears going downhill, and to visit a Freightliner or other qualified service provider. No charge! I gave the fellow who looked at the brakes and diagnosed the problem a $30 tip. He was worth $300! Bottom line... I highly recommend Greeley's for auto & tire service. Great service and great guys, too.

Went there for an inspection and the guys made a joke asking if I want my "headlights" rotated…read more Haha funny cuz I'm a girl. Then when I ask for the bathroom "5 bucks" hilarious.Then tells me they can't pass my inspection bc of my illegal tint. Understandable. So I told him my boyfriend knows a guy who will do it another time. He proceeds to say "well I could be your guy but this is your first time here". Basically rubbing it in my face that he COULD do it if he wanted to but he's not MY GUY. Wouldn't have cared if he didn't make it a point that he could do it IF he wanted to. Complained they had nothing to do now that they can't inspect my car and now I wonder why. Maybe you're just nobody's GUY

THE CALL CENTER HAS BEEN OUTSOURCED - Do not fear, you can always fix the request in the store…read more Just get that appointment time. With that being said, other than the non-american person who handled my call not being able to set up my appointment reason correctly... this was a totally flawless car repair for me. Josh the manager & his crew fixed my car with multiple problems in one day. Additionally, my rates were even lowered from the estimated cost by 20% You can always tell the overseas person on the phone to put you in direct contact to the store. I really had a 5 star experience and I highly recommend anyone to bring their cars here, especially for folks like me that grind through Monday to Friday shifts and only have weekends to spare.

HONEST and reasonable. I have been a repeat customer for…read morealmost 5 years now. I recently had to visit the local Chevy dealership and the dealership told me I had a list of problems. I did not get the service at the dealership but instead made an appointment with Jamesville Care Care. The mechanic looked at my car and told me that I did NOT need all of the services the dealership tried to sell me! I really appreciate his honesty. Every time I do need service the bill is fair and reasonable. I highly recommend this shop!

Not the same service or quality since the new owner took over. Have given him a few chances and am…read moreso disappointed.

Gem of a place! Been going here for 6 years after moving nearby. Always flexible, prompt appts…read more Very competent and efficient. Will store tires for you. Also give rides back to my house as I live nearby!

I called AAA for a tow after an accident . I was not in the road or impeding traffic so the cops…read morelet me call for my own tow. Well these ambulance chasers showed up loaded my car in the bed without saying anything to me so I assumed they were Aaa . After it was loaded he comes over and says "you can find your car here " and hands me a business card . I told him I assumed he was Aaa I had already called for a tow and he said I'm not taking it off my truck . They charged me 300$ for basically stealing my car .

Got my car stuck in the church parking lot - called Jim's Service center and roadside assistance…read more Busy day, so they warned me it would take a little while to get to me (no issues - good forewarning). Called me before they arrived - courteous, and professional; essentially did all the work - I just watched. I would call them again if I had any issues - good and trustable company

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

I have dealt with Jeff and he was very polite and easy to deal with. I highly recommend this…read morecompany!

As I've said before, these people are really tops at what they do. Nothing seems to big or small…read moreand really reasonable. Oliver is an excellent fellow. What he doesn't know about car audio is really worth knowing. They are moving to Valley Drive. Looking forward to seeing the new premises