I did a lot of business with them I sold parts to them and Jill and Larry were AWESOME to work with…read moreand they were a loyal customer. I've known Larry for many years he's a great guy. I have also been to there shop and they treated me very well. It's a well organized business and it's very neat. I would totally recommend them 100% Great people and great business. Bob P. Wolcott,NY

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

Tony and the other mechanics at Masello's are nothing short of amazing. They are one of the few…read moregarages that I trust to work on my vehicles. I believe their pricing is fair, and probably more than fair, given the expertise they have. To give you a sense of their integrity, I'll share one story. I had left my car there to have maintenance done, and when they finished it was parked in the side lot as is the norm. In the few hours between the completion of the work and my arrival to pick it up, someone had swung open their rear door into my car's front fender so hard that it left two sizable dents that couldn't be repaired without going to a body shop. I didn't notice the body damage until I got home, and I quickly called Tony to let him know what I found. He was aware of how well I tend to my vehicles, was horrified, apologized profusely and without any hesitation offered to pay to fix the damage done in his parking lot. Now any time my car comes in for service, he makes sure to tell me that he will keep it parked in the garage until I pick it up. Tell me, where else are you going to find another garage with integrity like that? I won't bother to look since Masello's is the one of the few shops I go to for maintenance and repairs.

Always so grateful to have such a reliable mechanic. Anymore I usually just go for basic things…read morelike oil changes or tires. Recently had my snow tires swapped, for example. I know that Tony will not try to cheat me and his staff will do good work. Easy enough to drop my car off, they usually have it done mid day. Highly recommend this shop!

Great service! Brought my work van in with check engine light on, expecting the worst... They…read moretold me it was just a loose gas cap, cleared code, replaced a couple lights, and charged a modest fee. Very happy! Have brought my stuff there for years!

This is pro. I take my cars here. I could go on but all I need to say is you will be glad to know…read morethe team here. Trustable in all ways. Highly recommend.

I have dealt with Jeff and he was very polite and easy to deal with. I highly recommend this…read morecompany!

As I've said before, these people are really tops at what they do. Nothing seems to big or small…read moreand really reasonable. Oliver is an excellent fellow. What he doesn't know about car audio is really worth knowing. They are moving to Valley Drive. Looking forward to seeing the new premises

These guys are the best! I had more than a few car troubles in 2023 and these guys not only gave me…read moregreat deals on repairs, but also were open and honest with me about problems. Frequently, they'd call me to update me on what was happening/problems I should know about. Even texting me pictures & videos so that I can see what they're talking about. They have fair & decent labor prices which are much cheaper than the dealership, it didn't break the bank. Rich Garcia and his sons are the honest and upstanding neighbors who run a top-notch business. I definitely recommend them!

If you need some auto work done. This is the place to go. Just had my brakes done and was quite…read moreimpressed with service. Literally called the night before and had an appointment the next day. Prices are very affordable. They charge less per hour than most shops and don't take longer then the job should be. On top of that they included 2 bags of one of my favorite beef jerky when I came to pick up. That was a pleasant surprise.

Ii went to NY auto to have my car repaid it needed a few things I bought parts the parts put on…read morefront wasn't done right I took my car to Monroe muffler to get checked for noise they informed me that NY auto on colvin st Syracuse NY cut a hole in my frame illegally and my daughter pipes weren't done properly it's burning my car because it's touching needs to be cut properly and welded right it has bubbles in the welding and it's bouncing when I drive hitting my car underneath sounds terrible I took back to them because Monroe won't touch it because hole in frame they told me they will fix it my car never got fixed left it there 2weeks they kept lying saying it's in shop being worked on I went there ech time it was outside coverd with snow owner kept avoiding me so I took my car home still driving it with noise I have to find someone who will redew there job right they only work on drug dealers cars who come in wanting car done I know I've been there sitting watching this I'm very angry I trusted them to fix my car and they just destroyed it I'm calling motor vechicle about the hole they cut in my frame and the mess they did on my car please advise people to not go there.

The left front brakes on my motorhome overheated the hub inside the front left tire, which set off…read morethe tire pressure monitoring system. The system monitors pressure and temperature. I pulled the motorhome over and sat for a while, waiting for the hub to cool down. It was very hot to the touch. I thought it was going to catch fire! A good Samaritan stopped by and asked if he could help. After I described the problem, he recommended I visit Greeley's Auto & Tire to have them check the tire and brakes. Greeley's was only 6 miles away, so I called them. Great guy answered the phone and said to bring the motorhome over and they'd take a look. So I drove to Greeley's. They immediately took a look at the front left brakes, diagnosed the problem, recommended that I be sure to drop gears going downhill, and to visit a Freightliner or other qualified service provider. No charge! I gave the fellow who looked at the brakes and diagnosed the problem a $30 tip. He was worth $300! Bottom line... I highly recommend Greeley's for auto & tire service. Great service and great guys, too.

THINK TWICE WARNING…read more.. Please save yourself and avoid this shop at all costs. I brought in my 2019 Jetta for a check engine light to which they stated I needed a couple sensors changed. Awesome, so do it. Please, that's why I came to get my car up to speed... long story short they say my car will be good to go come Monday. They don't call or bother to update me on anything. I call the next day around noon for him to tell me it's been done... okay? So I've been sitting without my car and it's done? Wow... so I get into my car and it's completely loud. The engine is making a noise now. It was so quiet before I sometimes would think the car was off. They tried to gaslight me saying as Jetta age they tend to get louder...Are you joking? This car is not 10 plus years old... and it's been on the west coast most its life. They tell me to drive it a few days and see if it stops to which it doesn't. They have me bring the car back in to which they let it sit there for 4 days again. I then call and find out they haven't looked at it... okay shouldn't my car be a priority considering you haven't fixed the car. On top of that my car was vandalized. There are golf ball size dents all over my trunk and driver side door as well as fender. Some scratches on my window seals as well. They tried to gaslight me again. They haven't given me any information on the police report, nor did they provide insurance information for reparations. I've lost all trust in this establishment. It's very disappointing when a paying customer can't get the services intended and then receives his car back in damaged condition. Save yourself the time and hassle and go to a trusted repair shop that will communicate with you and respect your time.

Made a deal with Steve to replace the two front control arms (we purchased), two front tires…read more(provided by Pitcrew), an alignment and a license plate bulb for a total of $1,850+/-. So far, workmanship seems good, no price haggling after the deal was struck and work completed in a very timely manner. Steve came to my house to inspect my vehicle, drove it to his garage for repairs and returned my car to my home when complete. (Pep Boys quoted me $2,800 to replace control arms only, we felt very fortunate to find Steve. Then just recently he quoted a price of nearly $500 to replace the front and back brake pads and rotors on my wife's car, we supply the parts, we feel this price is high. With good tools the work to replace brake pads and rotors for all four wheels should take between 1 to 1-1/2 hours. Any mechanics out there looking for brake work? All in, it was good experience with Pit Crew Auto.

Great service, great communication and reasonable. Needed a bolt removed from the bed of my truck…read morethat was stripped. Best of all, Steve will come to you for repairs if he can do them all at your place and he has his own garage in East Syracuse as well if not.

HONEST and reasonable. I have been a repeat customer for…read morealmost 5 years now. I recently had to visit the local Chevy dealership and the dealership told me I had a list of problems. I did not get the service at the dealership but instead made an appointment with Jamesville Care Care. The mechanic looked at my car and told me that I did NOT need all of the services the dealership tried to sell me! I really appreciate his honesty. Every time I do need service the bill is fair and reasonable. I highly recommend this shop!

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!