I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

My third time there for minor body work. Their estimates are reasonable and their repairs…read moreexceptional. Picked up my Telluride today after some bum on Warren Street keyed the side of my car. The repairs were perfect. The big surprise was the credit card, long lost, left on the seat with a note "found by the Detail Team" Quite Awesome. Also discovered by the Detail Team was my girlfriend's litle purse of Bar Chips (multiple) under the seat. Missing for 18 months. Needless to say, the Detail Team will be receiving bar chips to our favorite bars. Many thanks, Detail Team.

Mavis on Erie Blvd. - 5 stars - excellent and professional service. I will be back for other…read moreservices!

Great service!! Had a leak in my tire that made my truck undrivable. Took me in immediately between…read moreother appointments to get it taken care of. They were also one of the only places open on a Sunday which was a life saver!!

I blew a tire on the highway. While waiting for AAA I googled the closest garage/mechanic, and…read morebased on the reviews and proximity I gave John's a call. The woman who answered the phone was super nice, talked me through how to look for my tire size, and looked to see if they had one in stock- all on the first call since I was in a precarious situation on a median off a busy highway speed merge. I eventually made it to them and they squeezed me into their busy day, repaired the flat on the spot, and patched it instead of upselling me a new tire. The mechanic was fantastic and friendly, the office was also professional and friendly- and you can tell it's a busy place with a long-time solid reputation. Made it back to NYC on my "new" tire and after my first affordable visit to a mechanic lol, I can't rave about them enough! Thanks John's Auto Care for your help today :)

I needed my car evaluated to see if it needed more work. Mark looked it over and gave me a honest,…read moreclear explanation of the state of my car and what I would need in the future. It was my first time there and I will be back.

I went into the Syracuse location today. My tires were in pretty bad shape and they wouldn't pass…read moreinspection. They were for a Jeep Cherokee. They said they had one set of Goodyear all season tires. that would be a great fit for them. I should've checked the tread on them, but I needed to get back to get the inspection done. They were barely any better than my current ones. I drive back to tell the owner of this. She refused to give me any money back and had absolutely no accountability. This place is shady. Do not do business here for another $300 I could have purchased four new tires at a garage. These guys are scammers!! The owner also has a small store upstairs where she says all of her designer bags and clothing are real, which is an absolute lie. Shady ! Do not do any business with them.

This was incredibly convenient for me as I have a truck I only use once every week or two. The…read moretrucks tires had amazing tread, but both of the rear tires had dry rot from when I first bought it from someone. I really didn't want to spend over 100$ a piece on tires for a truck that I barely put 5k miles on in a year. So I called Hooper to see what they could do for me. They didn't have the size that perfectly matched what I was looking for, but they did have a compatible alternative option! I brought the truck in and they literally had me in and out within 25 minutes. This is faster than any other tire shop hands down! They also showed me the tires I could get ahead of time and they had great tread! All of the tires come with a 2 week guarantee so I'm not sure what the last review was about, because they could have brought them back if they were actually that bad. Also most tires pass inspection and have to be super low on tread to be anywhere near failing. Just a heads up though, they do not take card. So make sure you bring cash. UPDATE- I was definitely too happy and pulled the trigger to early on this review. The work they do here is rough at best. So my tires were leaking air and also my whole back end wiggled too. I eventually found out that they didn't seal the tires right and they didn't balance them at all. Cheap used tires is awesome, but some work has to be done for safety and making sure your tires last. Will not return.

Came in for an oil change and inspection. The team was super friendly, helpful, and got the job…read moredone fast. Shout out to Brandon for the excellent service.

I had two new tires purchased and installed at my usual dealership service center, and a week…read morelater, my two brand new tires began leaking air rapidly (like, dropping from 40 PSI to 22 PSI in ten minutes on the highway - not great!). I had to stop in at this Mavis to get the problem checked out, and Brandon was so great - listened to my entire story, was super chill and calm, and competently and swiftly diagnosed the problem as faulty valve stems that ought to have been replaced with the tires. He explained the physics of what happened, and showed me how to figure out if the same thing happens again (soapy water on the valve stem and push it to the side to see if it bubbles up!) if I ever need any car or tire service in Syracuse again, I will absolutely be heading back to this location!

Need better Mechanic's. Bought a Acura RDX 9 months ago for $14000. They tried to repair driver…read moreside mirror, still not right. 2 months in transmission problem. They fixed it and said it's a plug that's easy to replace. Now it's parked because another transmission code showed up. They beat me out of $14000. What can I do?

Nolans Car Care has been a great experience! The staff is professional and prompt. Im a first rime…read morecar buyer and they took the time to explain everything in a clear and concise mannerism. This experience was stress free and rewarding. The staff is patient and friendly, its a honor to have conducted business with them. So if your looking for a vechile go see Josh at Nolan's you'll get everyyhing you need and more!

I brought a 2022 Polestar 2 Performance, a rare one in Syracuse to this Big4, so happy with how…read morethey took care of the tire replacement. It was a day-and-night difference from another shop I struggled with that week. In the other shop, I was told that the tire would be ready in next day (not available), then 3 day later (not available again) and a week later. In contrast, Big4 got the matching tire next day. .. really saved my week for this rather exotic car. I saw how they meticulous took care of the car. I asked them to use the exact torque (103 lbs-ft) for the wheel bolts, and I saw they hand fastened each bolt with a torque wrench! Then they put the exact air pressure (42 PSI, I didn't tell them but they got it from the door sticker). This 42 PSI pressure is very important for the safe operation of Polestar 2. Overall, they did everything timely (waiting time was very short), yet handled everything very professionally. Some other notes: ---Customer reception area was spacious, clean and welcoming. That space didn't have any "tire smell" that is commonly found in most tire shops. Actually the door had a sign, "don't bring a tire inside" so I could tell they try to make this space as nice as possible. There were two nice old water paintings decorating the wall, and many photos and the big wooden American flag and Big4 sign. I liked how they decorated the reception. ---I saw a firetruck being serviced at another slot. I didn't know a firetruck could be placed in a private shop like this, and that scene was kind of assuring that even a firetrucks being sent here for service. I am so happy to find this shop, and can recommend it to anyone.

Got my front brakes done here, left the lot with them squeaking/grinding immediately (850 btw). I…read morecome back a few weeks later to get it fixed, they try to blame my rear brakes which they didn't do and charge me, I tell them it's the ones they did. I come at the end of the day to pick up the car and am told they found rubbing on the brake/rotor and fixed it at no charge. As I pull out there is no fix, the same noises come from the front of my car. Waste of my time and two missed days of travel for my job.

Lou is the best mechanic in town. We've been going to him for over 20 years. He's honest,…read morereliable and talented.

I normally don't write negative reviews on Yelp, but Mr. Tire earned it here. Last month I was…read moredriving up to Syracuse from the Hudson River Valley in a Hertz rental car to show my wife around the Syracuse campus, where I went to college. As we approached Cortland, an alert went off that one of my tires had low air pressure. After visiting three service stations with inoperable air machines, we finally found one that was operable. Eventually, I got the pressure back to the right level and took off for Syracuse. The following day, when I started to drive the car, the air pressure alert for the same tire came on again, this time with a much lower pressure than the previous day. I was driving by Mr. Tire and understood they were in contract with Hertz to do tire repairs, so I left the car there and was told they could get to it by 2 pm or so. I had to wait about a half hour before anyone showed up in the customer area. After Ubering back to my hotel, I called Mr. Tire at 5 pm, and they hadn't gotten to it yet. I Ubered back there, and they still had not looked at it. After waiting another 45 minutes, they started looking at it. The technician told me he couldn't find a leak, and he put the pressure back to the right level. I checked an hour and a half later, and the tire had already lost 3 psi of pressure. The following day, I called AAA to come out and put the spare on so I could drive it to the Syracuse airport and exchange cars. When the AAA technician came out, it took him two minutes to find the leak - he had simply sprayed water on the tire, and the pinhole leak was apparent. Overall, Mr. Tire wasted an entire day of my two-day stay in Syracuse and couldn't find a leak that a AAA tech found in two minutes. It was the worst service experience ever! The only upside here is they directly billed Hertz for this nonsense instead of me.

Excellent service from Tim and his crew on a busy Saturday. Tim went above and beyond to locate a…read morespecialized tire from a local dealer as we're visiting from out of state. He made me feel assured that all will be done by end of service day, and he came through as promised. Very grateful for the professionalism, folks! Thank you very much.

was refused emerency service for a flat !!! will not be back. go to mavis down the streetread more