Had a breakdown while towing our trailer on the NYS Thruway on the way camping. He was able to tow…read moreour truck 25 miles back to Utica for repair, and provided another truck to tow and park our trailer another 25 miles in the opposite direction to Green Lake State Park in Syracuse so we wouldn't miss our camping. Made the best out of a possible bad situation. Highly recommended.

If you're ever in a car accident and they take your car here, have it towed somewhere else. Our…read moreinsurance company went to total the car on Friday afternoon and by Saturday morning Kinney's had sent the car to auction before we were able to get the rest of our stuff out and take the plates off the car. Now we have to hunt down our car to get the plates and our stuff back.

Excellent service! Honest and reliable. They keep my car running!!!…read moreGreat prices too!

Wonderful service. They were able to fix my car while I was traveling and got me home that dayread more

Always responsive, great price. Use your AAA card to save on labor charges. Always do a great job,…read morefriendly and helpful, GREAT WORK! Highly recommend wouldn't take my car anywhere else.

My car was pulling to the left. They said they would do a alignment. After the alignment they said…read morethe tires needed replacement? Why do a alignment if the tires are bad to begin with?!? They said they wouldn't even test drive it because of the tires..Charged me 90 dollars cash only with no receipt..this place is a rip off. If I could give them half a star I would.

I only had a car inspection and the crew were friendly, and accommodating as I arrived 1/2 earlier…read morethan my scheduled time. They had good country music playing and there was plenty of comfortable seating available.

excellent service, good prices and the works done correctly the first time. Friendly people a true…read moremom and pop shop, thank you for the great service.

Great, reliable service. I have my tires swapped every winter and rebalanced. Although they are…read morenormally pretty busy (first come first serve for tires), they always complete the job within a reasonable time.

I went to this location because it was nearest to me for my inspection. They did a great quick…read moreservice. Staff was very communicable and friendly, down to earth and work hard. These guys were in and out on the shop floor to the office to pulling vehicles in and out. They have a tv in the waiting room they'll give you the remote to watch, it's a smart tv. The thing I personally liked and respect the most, while I was there I witnessed this: An older gentleman maybe in his 60s-70s had his truck towed there from breaking down on the road, not sure exactly what it was wasn't being too nosy. But the guy I believed to be the manager gave him lower prices on the parts and labors, also said they he would stay late that night to get his truck done and buy the man dinner if it got to be too late. Now this type of service you don't see any more. That right there is what will bring me back to this shop if ever needed. Keep up the great work and service you guys! It doesn't go unnoticed!

I scheduled an appointment for 11am for an oil change, i then get a call later on asking if i can…read moremove it up to 1pm. Reluctantly i accept. I then show up on time for my 1pm appointment and one of the guys is just staring at me smoking a cigarette while the other is doing a test drive and when i went up to talk to him he said ill be able to get all sorted out when the other guy gets back from the test drive. The "other guy" then returns from the test drive and instantly leaves to go get taco bell, i then wait even longer. He comes back with the taco bell and quotes me $86 for an oil change. And then once he's done with that he says i have to wait for the other guy to go get food for his lunch break. It is 1:30 as im typing this, and i was scheduled for a 1pm appointment, they havent even done anything with my car yet. Terrible service & awful pricing. I do NOT recommend this place to anyone unless you want to wait forever for your scheduled appointment and receive some of the worst service you've had at a mechanic shop. All this for just an oil change. Update: I ended up being there for around an hour and 20 min, and when the guy was done doing my oil change he was just sitting in my car on his phone until the other worker had to tell him that i had already paid and was waiting to which he then backed out and i could finally leave.

I was having issues with oil pressure yesterday in the middle of a long trip and had to pull over…read morein Oneida. These guys were able to look at my car immediately, identified a pressing problem with the car and let me know that it was safe (enough) to finish the trip in almost no time. They offered no charge for their advice, and I made it home ok. I can't recommend these guys enough. I also posted this review on Google.

Ted and Bob weren't to bad but ever since Chris left as the manager the place has gone to the…read morerats!! I mean major shit show folks. The place has been ruined from being a really good business. The owner deserves everything he's getting. The place needs a complete overhaul, with new employees that give a crap and maybe pay them a little better to get some good mechanics in there. All the other ratings are true, I've experienced it all., don't have time to list everything bad.

Our Ford SUV needed front brakes and the dealer was expensive over the local Mavis dealer…read more Saved over $100. And received some great warranty. Quality appears to be equal or greater than dealer. Bob and his team provided exceptional service. Easy to obtain an appointment. Service requested front brakes was performed and SUV completed on time. I would recommend the Oneida Mavis. BOB and his team

I try to stay away from mechanics because they over charge. Going here I still found that to be…read moretrue, while they also didn't do what I asked. I came in for a simple code fix and was charged close to $70 for them to do nothing to the car and tell me to go to a different mechanic. Very disappointing as I also work at turning stone.

I made an appointment for an oil change and inspection here. It took about an hour, but they got…read moreeverything done. Oil change and inspection cost me $66.95 for my little Saturn. They had complimentary coffee and some pastries of some sort from Dunkin', which was pretty neat, though I didn't partake. The chairs in the waiting room were comfy. My car is street legal, so yay for that! This seems like an excellent service for people who are staying at the casino. They'll even send a little bus to pick you up and drop you off back at the casino across the street.