I'm shocked to see that they had bay bad reviews…read more I have been going here since about 2016. Its a family owned business. I have had conversations with both the father and son, John. They we're always respectful and detailed. If they found issues while I was at home, they would call me, tell me, give me the option if I want them to fix it. My quotes always matched my bill. I tend to ask a lot of questions because that's how I learn. They took me to my car and showed me the issue. Then showed me what it SHOULD look like, no car place ever did that. I had a new found respect for them after they did that. I always do my research no matter what the situation is. That way, I know what to ask and to expect.

I took my car into be serviced about a week ago. I was told by the owner that I needed a…read moredriveshaft replacement & that it would cost me $1700 for the repair. When I asked for a breakdown of the bill, he said $200 for labor & $1500 for parts. I then told him that I would need an itemized bill for the parts. He in turn started to say that he does not do that & that I would not get the same price for parts that he does. He proceeded to turn the cost around and say it was for a warranty. I said that I did not opt in for a warranty nor was I offered the option to opt in or out for one. He then said, "Ok, you can buy the parts, and I will charge you $400 in labor." The scam is real. If you have ever or plan on ever doing business here, please make sure obtain an itemized bill for everything!

One of the few honest repair shops I've ever been to. The owner Chris knows his stuff and will give…read moreyou a fair price for parts and labor, plus he often can get you in for work weeks before one of the dealerships. We took our car which had an AC problem to one of the Romano dealers and they said they were looking at about 5 weeks before they could even look at it. Burghardt's said they would get the work done in less than 5 days. AAA+++

Shawn, thank you for helping me out today with the tire pressure on my Jeep Compass. The blue one…read more Your boss should give you a nice Christmas Bonus. Happy Holidays! And I will be back when it is time for the yearly inspection.

Will never go anywhere else! Amazing service and they do whatever it takes. Steve and Mike and…read morethe crew really rock

They are by far the most honest and helpful. I recommend them to all my friends. They did a great…read morejob fixing my exhaust system as well as other repairs.

Always so grateful to have such a reliable mechanic. Anymore I usually just go for basic things…read morelike oil changes or tires. Recently had my snow tires swapped, for example. I know that Tony will not try to cheat me and his staff will do good work. Easy enough to drop my car off, they usually have it done mid day. Highly recommend this shop!

These guys are honest, reasonably priced, efficient, and friendly. Just what you need in a repair…read moreand maintenance shop. My son is a technician and I still come here when he is too busy to take care of me. Only place I would consider in town otherwise. They email reminders for service and recalls too!

The staff here is always kind, they listen to whatever car issues I have and make me feel heard. I…read morereally don't know much about cars and they've never made me feel bad for that. They've resolved some major car issues for me so now I go here for everything. I once drove right off the highway into their lot with every engine light on, and my car was diagnosed, fixed, and ready to drive again very shortly after. They even supported me through getting reimbursement from a shop that had done poor work leading to this issue. I feel that the cost is reasonable compared to what I've paid other places, I am often pleasantly surprised with the total for services. Call ahead and they can often tell you when the best time to come in is for the quickest service!

I searched Yelp looking for a reliable place to have my Toyota Sienna van's oil changed and the van…read moreinspected. I have Parkinson's and the van has been converted to accommodate a wheelchair and fitted w a ramp. I need it to stay independent. The reviews on Yelp were so positive I called and got an appointment. Allow me to say, you all were so right. This place knocked my socks off. John is so thoughtful and thorough, he doesn't make you feel like a loser if you need to have something explained, and he's a problem solver. McKenzie, the young woman working the counter, is similarly on the job, and is equally thoughtful. For example, seeing I use a wheelchair, they made it easier for me to access the office and in a way that was matter of fact and not condescending. When I needed to return the next day for an inspection sticker, McKenzie met me outside the office while still in the van, and did the back and forth on my behalf. It might seem minor but it's so nice to have someone see and act on the "little" things that make life easier to maneuver. Bottom line: Bayberry Automotive is now my go-to garage of choice. They were great w my car, and w me. They have my strong endorsement.

We have been taking ALL our cars to Carrier for years and I just had to write a review about how…read moreTERRIFIC this place is!! The service is always affordable,the people are so kind and happy and we have NEVER felt "ripped off" with ANY of the service we have received. I highly recommend this place for your car service needs

Great locally owned business that gets the job done! Very knowledgeable and dedicated people.read more

They treated my family with a lot of disrespect. When you try to ask questions, they do not answer…read morein anything but a very vague way, and they are also very overpriced with their prices.

Very poor customer service and prices are double than other shops. Treated my 18 year old son, who…read moreones the car, and my wife as if they had no business asking questions about service done or billing. If i had gone to pick up the car and received this kind of attitude, there would have been real problems. I don't see how business like this stay in business. Use at your own risk.​

They were highly professional and reasonable. Their prices were fair and the checkup they did on…read moremy car's was transparent and honest. I would definitely recommend them.

Called and asked if they could level a ram 3500 long horn .... I have them…read more all the technical information, tear make and model. I asked if they could do it, I was assured they could ands I got a ...no call back....