I was working getting a memorial photo program printed in bulk for a funeral. And Jacob stepped in…read more and saved the day. Helpful, nice, personable efficient and made a suggestion for me to create another piece of artwork for the funeral - and it turned out great. He is AMAZING. I spent over $1000 on the printing and Jacob made it worthwhile. Thank you for the help!!

Went to this place so we can have our passport pictures taken and get digital copies of them…read more Staff are nice and the place is clean. We stood against the wall to get our pictures taken for the price of $14.95. I know, we could have taken our own pictures but we want to ensure it is done correctly. Pictures were done perfectly. We gave them our usb drive and we filed for our passport online and got our new passports 2 weeks later. Highly recommend this place for your passport needs

Fast, courteous, and friendly. Good local business with added support features (e.g., notary).read more

PostNet and Joe are the best! I had to get fingerprinting done for work and both PostNet and,…read moreespecially, Joe, were such a breath of fresh air. I had an issue the day prior at a similar type store in Oxnard. Then I came to PostNet and I was impressed just walking in the door. It's so clean and professional and welcoming. But the best part was Joe. He helped me immediately even though I was 30 minutes early for my appointment. He was friendly, extremely professional and very knowledgeable. You'd think he had a degree in fingerprinting (maybe he does?). Anyway, I was just so pleased with the entire experience that I had to post this and I never write reviews. I truly hope PostNet sees this and knows what a gift they have.

For years, I've depended on this location to help me get through my packages and protect my mail…read moreand the front workers have been nothing but exceptional in my personal experience. I have sensitive materials that must be protected and guarded and it's just so much better than leaving it in my front house With all the stealing going on and all the high risk this has been an incredible solution to protect my shipments and I'm grateful for that So without a doubt, I think this place is outstanding and sometimes every now and then maybe twice a year I get an emergency situation where I ask them to stay for an extra 10 minutes and they've always done it

I have had a mailbox at Postal Magic for the past 3 years. When I first signed up, it was with the…read moreprevious owner. At that time, I only chose Postal Magic because of its location. We live in Mission Oaks and Postal Magic is right around the corner from our home. I wasn't thrilled with the way the previous owner interacted with me, but I really wanted a convenient place to send and receive mail for my business. To my pleasant surprise, just a few months later, a new owner took over at Postal Magic! The first time I walked in after the ownership change, I still remember Norma greeting me with a great big smile and a warm, positive attitude. From that point on, I've sincerely enjoyed every visit to the shop, even though I'm just going in to do the mundane task of picking up and sending out mail. At this point, even my youngest son looks forward to Postal Magic visits. Norma is always ready with a free sticker or cute little toy that she generously offers to him. It's just one example of the kind, honest, and good-natured values with which Norma runs the shop. I think my little one might even have a crush on Norma because she is so nice to him! I wouldn't consider using another malbox center in town even if I lived across town. I can always depend on Norma and her mailbox prices are extremely reasonable compared to others. If you are shopping around for the right place to setup a mailbox in Camarillo, THIS is the place to do it. We love Postal Magic and we appreciate you Norma! PS: If you're concerned about the 3.2 rating ... keep in mind only TWO 1 star ratings are from the new ownership and those two ratings are NOT a reflection of the way this store operates. To be honest they both sound like people who would complain even if Mother Theresa herself were to rise from the dead, take over at Postal Magic and try to offer them free services!

Very nice staff, product as described thank you will visit again!! I was helped very quickly as wellread more

I wish I could not even give this store one star. I was absolutely humiliated and embarrassed by…read morethe employees here today. When I first walked in, two female employees were both on their cell phones. Neither acknowledged me until I said hello. Another customer walked in at the same time, and we were both told we needed to go back outside to access our shipping information because, despite the WiFi password being posted, we were told not to use it and instead "go outside for service." The other customer and I even commented to each other about how uncomfortable and unwelcome we felt, almost as though we were inconveniencing the employees simply by asking for help. I proceeded with my shipment and was initially quoted one shipping price after clearly explaining the details of my package. Once everything was processed, I was then told the actual price was nearly double -- $270. I completely understand that shipping prices themselves are not the employees' fault, and I was polite when I explained that I would need to explore other shipping options due to the cost. What I do not understand is the behavior that followed. I asked if I could borrow the dolly because my two packages together weighed around 120 pounds. One employee gestured toward the back and told me to go get it myself. I did not feel comfortable walking behind the counter into their back office area, so instead I carried the first package out to my car manually. When I walked back in for the second package, the same employee suddenly raised her voice at me and accused me of "throwing a fit" because I had supposedly asked her to do three things at once. I was completely shocked because I had not asked her to do anything beyond borrowing the dolly. She continued yelling at me, saying she did not need to help me at all. I then reached for a business card on the counter and asked if the person listed was the manager. She pointed to a man -- who was also on his cell phone -- and confirmed he was. He had been standing there listening to the entire interaction and watching her yell at me without stepping in once. When I asked to speak with him, his response felt extremely dismissive. While he was apologizing, the employee continued yelling over him, and he never once asked her to stop, step away, or behave professionally. I told him she should be apologizing for the way she treated me and making an effort to correct the situation. Her response was simply that she "would not apologize." At that point, I informed them I would no longer be doing business there, and the manager's only response was, "I'm sorry to hear that." I am disgusted by the complete lack of professionalism, customer service, and accountability shown in this store. I will be escalating this experience to UPS corporate. I also attempted to file a complaint through the BBB, only to discover this location is not accredited and currently holds a C+ rating due to unanswered customer complaints.

They are always so friendly here. There is usually a line but that's expected. The staff works…read moresuper hard to get everyone through quickly. I try to ship from this location as my primary UPS in Cam. Great customer service here as well.

Just did a slightly complicated return at this location and was relieved to have a wonderful…read moreemployee assist me. I didn't catch her name but she was a young gal with black hair and eyeliner. Speedy service, no complaints when I realized I made a mistake and was overall very helpful. A big relief for a hectic day. Plenty of parking near the door which is helpful for bringing in heavy boxes.

The mail carriers are the BEST! They are cheerful delivering mail in the rain or shine!!read more

This is one of the worst post offices I've been to. The clerks seem to be nice but several packages…read morewhich I scanned in my pre-paid label at the self-service kios, then drop them in the box right next to it inside the post office mysteriously disappear, never to be seen again. When I file a claim, they always don't pay even though the package is insured because they state they never had possession of the package. Basically scanning a package in at the kios does absolutely nothing. A warning even pops up and says "Scanning a prepaid label here does not guarantee package acceptance." When talking to the managers, they have told me things like "they don't scan packages in anymore because they are short staffed" and they rely on them to be scanned at their main hub instead. Then I spoke to a different manager and he tells me they are suppose to scan all packages in that get dropped off. When I explain to them how many packages I've had go missing here, they just say sorry. The only solution is to stand in the long line and have a clerk scan your package in. The reason why I don't just drop them in the blue mailboxes on the street is because I've had packages go missing there too. There is some serious theft going on within the postal network of this town.

I just stopped by to get a document notarized and the whole process was quick, easy, and very…read moreaffordable. Heather was so friendly and welcoming, which made the experience even better. Plenty of parking and no wait time...couldn't have been smoother. They also sell greeting cards and shipping supplies, which is super convenient.

I have been coming here for years, seen owners come and go. The store is spotless with a wide…read moreselection of packing materials and gifts. However, last week I went in with two packages to return. They were in large shipping envelopes. I asked for some tape to close them up. I was told No. She showed me the form to fill out. I told her that I can't see well and was unable to fill out a form. She let me know she would help me just this time. I was told next time to prepare the envelopes before coming in AND to wear glasses. No corrective eye wear can repair my vision. I am legally blind, but can see at 20/600. I won't be back. I was so embarrassed.

If your business is growing, you have a product to store and ship, orders to process, phones to…read moreanswer and not enough time to do it all? Call Sandy Allan, CEO of TOpS Inc. This is a call center and product fulfillment warehouse located in Simi Valley, California. Sandy's working to keep jobs in the US. Her people can provide a myriad of call center services, and a lot of things most call centers don't or can't do. And NOW, she's adding virtual assistant services. The advantage of using her VA service is that more than one person will be trained on how to take care of your business, so if one person is sick or on vacation, you're not left in the lurch. They can not only take your calls, but do mass mailings, out bound calls to whomever you need called, spread sheets, web work, you name it.

I had to post this review perhaps somewhat in defense of TOPS reading one of the reviews below…read more I'm not buying this negative review -- especially when it comes to using things like "meth lab....filthy....disgusting" -- it loses all credibility. What I've learned in business is there are always two stories and the truth. You can decide where I come in on this. So let me share my personal experience. I worked with TOPS/Sandy for 2+ years. In that time they fulfilled literally thousands of orders for me. In that time I trusted them with inventory worth a significant sum. In that time they always went above and beyond for us and our "daily deal" e-commerce firm. Obviously in fulfillment things can and do go wrong at times but they were always on top of it and had our best interests at heart. In addition, we had the best overall fulfillment rate from them and we used more than one fulfillment company -- they were our "go to" as long as the inventory was close to their warehouse. I found the smaller operation provided far more customized and personal service than other experiences. I honestly can say I would trust them completely and the very next business I have (my daily deal biz was sold) that would call for fulfillment they would be my FIRST CALL.

This was my first time at this store. I was charged $4.95 to print my label to their website.read more

crappy customer service. I made an appointment for passport pictures for my family & when we showed…read moreup the worker just said they're not doing pictures because they don't have paper. She said the owner gets the appointment emails and so they didn't call me to let me know ahead of time because "people don't normally make appointments for passport pictures"