Quality work, honest with customer and good price. He gave me two quotes if door cannot be fixed…read morehe will replace it which is very honest. I recommend him.

A few years ago took my ATS V Cadillac for minor body repair. Tom was outstanding, car again looked…read morebrand new. Thanks J & T!

I would have preferred to resolve this directly rather than leave a negative review, but my…read moreexperience with European / Technicraft has been extremely disappointing. My Jaguar was brought to European Collision after a break-in in which the driver's window was shattered. State Farm recommended European Collision as a certified facility that works with Jaguars, which is why I trusted them with my vehicle. What should have been a straightforward repair has turned into 2 months of delays, four visits, unresolved problems, and significant inconvenience. First visit: My Jaguar was brought in for the broken driver's window, and European Collision had the vehicle for approximately 14-15 days. When I went to pick it up, the battery dead, so the vehicle had to remain at the shop to be charged. After I eventually picked up the vehicle, within approximately 15 minutes, I discovered that the driver's door lock controls were no longer working. I immediately contacted the shop. The driver's door locks and controls had worked properly before the vehicle was brought in for the window repair. Second visit: I returned the vehicle and again reported the lock problem. I was told it would be addressed. There were also issues with the replacement window trim, including a damaged part that caused another delay. Third visit: I had to return the Jaguar because the paint damage from the original break-in had not been properly completed, and the window/trim work was also not properly completed. The window had to be removed again so the paint work could be completed and the correct trim installed. European Collision had my Jaguar for approximately 7-10 days during this visit. The driver's door lock problem still had not been fixed, and I was told another part needed to be ordered. Fourth visit: After the part arrived, I returned the Jaguar to have it installed. The shop kept my vehicle for two days, but even after installing the part, they still could not fix the driver's door locks or determine what was causing the problem. I was ultimately told I would need to take the Jaguar to a dealership for a diagnostic. Now I am being forced to pay for that diagnostic myself because the lock problem was not reported to State Farm as part of the original repair. I may also have to pay most or all of the cost of fixing the problem. This is especially frustrating because the problem appeared within 15 minutes of the first pickup, did not exist before the repair, and was reported immediately. European Collision had four opportunities to address it, including having my vehicle for 14-15 days during the first visit, 7-10 days during the third, and two days during the fourth. There was also a serious lack of attention to detail. The broken glass from the break-in was never properly cleaned. Even after four visits, I continue to find broken glass inside my Jaguar. At every pickup, I also found shop dirt and footprints on the carpet and door trim. The floor mats and work areas were not properly covered or protected. I also paid approximately $1,000 out of pocket for additional paint work. Because the window had to be removed again to complete the paint work and correct the trim installatio I am now being forced to pay out of pocket for a problem that arose immediately after their repair. I also made repeated attempts to resolve this with management. I requested the District Manager's assistance and was given an email address that was undeliverable. I then contacted the Technicraft Group corporate office, was given the General Manager's information, and again the email address provided was undeliverable. I also contacted the company's online customer service and received no response. After trying the shop, the District Manager, corporate management, and online customer service, I still have no resolution. Based on my experience, I would not recommend European Collision / Technicraft , especially if you own a Jaguar or another luxury vehicle.

A business that clearly doesn't understand what good customer service mean.Very disappointing…read moreexperience.

Great family owned business... I had concerns about matching a Mercedes Designo custom "factory"…read morepaint on my G wagon. The owner took the time to walk me through the shop, custom paint booth and the process. The repair was made and the truck is back to perfect. I highly recommend considering these guys for high quality work.

The bottom line Modern Carriage is the best of the best body shop in Illinois! My brother goes…read morethere when his cars are in a wreck and most of the time it's not his fault. So, Vince and his team always take care of our wrecked vehicles and makes them look brand new again. My insurance company swears by Modern Carriage too, and that is a big deal because Statefarm is a huge reliable insurance company. So, they do custom jobs too, and not just collision which is cool too IMO. So, check them out for your autobody repairs and paintwork, and if you really want to see perfection this is the place to start.

I am very happy with my experience with Attel at Pro/Southside Autobody. Someone had backed into…read moremy rear bumper in a parking lot and didn't leave their information. Then, a piece of chrome on front of car deteriorated just as warranty ended, so I wasn't happy about having to pay for the errors of others, and looked around for a high quality solution that was fairly priced since I was paying out of pocket. Adel was very responsive to my questions, offered a very competitive price, and most importantly did a great job. Both problems were fixed and in less time than was estimated. Their shop in Bridgeview was a bit out of the way for me, but well worth it. I will definitely go back if I have other auto body needs. Chris G

My car was tragically hit in a parking lot and was completely lost on how to get this fixed, I had…read morebeen looking around for a auto body shop since October and this place is truly a gem! And to be honest had very little knowledge on what to expect but Adel who took care of me really went above and beyond. Great price, great service and completely happy with the results. Adel and the staff are very professional and helpful, will have me as a customer for life.

J & J repaired some damages to my car, and they did an…read moreamazing job, my car looks great, I was very satisfied with the work and the outcome. I truly recommend for any car body work needed. They were nice and very personable. Olga Sivek Oak Lawn, Il.

Beware of this mechanic. You pay for a good part, they put a cheap one in your car--they're…read morecheating. He replaced my alternator for $530. After two weeks, it broke, so they replaced it. Three months later, it broke again. It turns out the original one was much cheaper. They ripped me off. They won't provide receipts for the part. Avoid this place!! Hostile attitude towards customers, lack of respect, and fraud on parts!

I have used this company twice now and let me tell you, they NEVER disappoint!!! Adele is the…read moreINCREDIBLE!!! He is super friendly, professional and very knowledgeable!! His prices are affordable and he's always looking for ways to save you money! My car sits low to the ground (sports edition) and I must have caught the bumper on some ice or snow (you know how Chicago winters can be brutal) and my bumper and one exhaust pipe was hanging down, almost scrapping the ground. Adele saved me the money of purchasing a new bumper and taking it to the Lexus dealer!! He used some of his state of the art equipment to repair it to the point where it looks like NEW!! The turnaround time was expedient (even right after the Holidays) and customer service is impeccable!! This is my GO TO shop from NOW ON!!! I dare you to give Adele's shop a try....you'll not only be satisfied but impressed!

Bought a car that needed a lot of body work. Didn't know where to go and was referred to this…read moreestablishment. Glad I did because the work was completed to my satisfaction and in a timely matter. Highly recommended.

This business deserves 10 stars! Great quality work and service. Very satisfied with the work done…read moreon my Hyundai Palisade. Thank you!

I backed up into a fence and caused sum damage to my car. Checked reviews for car repair places on…read morehere and decided to try them. I first met with Jim a couple of weeks before I decided to go with them. I worked with his son Nick. Both were professional. I paid the deposit to order the part. They charge 3% per credit card transaction. 1 of 2 parts came in but was not informed til I called back. Nick apologized and we scheduled a date to drop off car and said it would be ready in a day, more like 2 but I didn't want to rush them and have to redo this project. Overall satisfied with service, job. Would I recommend- yes.(I only took pics after job done not before)

brought my 2005 pt cruiser convertible to get small rust spot that got fixed poorly before ..... I…read morewas informed it would be no problem to repair properly. I told them I was in no hurry but they were able to get the car back to me sooner than I expected.when I picked up the car you could not even tell that the spot was ever there , for only painting the area repaired the paint blended perfectly. great work would recommend them.

My sincere recommendation is DO NOT GO TO THIS PLACE, I took my car there for repairs and I was way…read moreover charged and taken advantage off because of my cultural background. I even showed the mechanic the Nissan dealership's manual for labor charges for the parts that needed to be replaced, that was supposed to take less than an hour but I was charged for 2 hours and at the Nissan dealership rate. The people working there are a bunch of crooks and their only work is to rob honest people of their hard earned money. I can't wait until these cheater go out of business. I have reported them to BBB.

Great!!! They needed to tow my car from an accident. They were kind & professional. Helping us…read morenavigate & put the stuff from my car to another. Compassionate too.

My vehicle was brought to Collision Craft for accident repair on 9-22-2022. Al was very kind and…read moreseemed knowledgeable. After everything, my insurance company approved repairs and that's where it all goes downhill. I was never updated on repairs to the vehicle, I couldn't get in touch with Al or anyone at the shop and then I found out in March that Al sold the business. After ignoring me, I went to the shop and discovered my car completely disassembled - no fender, door, or quarter panel in the driver side of my car - and it was stored outside! The new owners of the shop had notified my insurance they no longer wanted to repair the car. When I went to talk to them about options, I was belittled, called crazy, and surrounded by 3 men as a form of intimidation. I was then told to get my car out of their shop or they would have it dragged out into the street. I then arranged for a tow truck to remove the car and then the shop wouldn't release the car! After hanging up on me numerous times, my insurance company ended up spending 3 hours getting my car released. Collision Craft was paid in full by my insurance company to repair the car, no parts were ever ordered, no repairs were ever made and in the end, my car was totaled due to the negligence of storing my car outside as the interior was destroyed by water damage. My car sat at Collision Craft for 6 months and in the end, they ruined my car, stole from my insurance company, and verbally harassed me. If I could give 0 stars, I would! If you're looking for quality repairs and a trustworthy shop, Collision Craft is NOT the place.

So had an issue with a repair from 2 years ago. Brought my car in and from the moment I walked in…read morethe door everyone there was awesome they definitely went above and beyond to take care of me i really appreciate that kind of customer service they will absolutely have my business in the future thanks again....

I'm very disappointed with the service! I had an open claim through my insurance, and my truck was…read moretaken care of in that shop, which was not even fully finished. They handed me my keys, knowing it still missing interior pieces, and the windows replaced were more tinted than originalones. I called them and made them aware they said they ordered the pieces 2 months later. I haven't gotten a call back!