Very easy to communicate with and very quick to help with a broken car window. Very happy and would…read morereturn for any additional repairs.

Great experience. Very fast communication and scheduling. He was here in 3 days, replaced my entire…read morewindshield in about an hour. Couldn't have been easier, and very reasonably priced. Highly recommend.

Was very quick to reply very clear and very understanding quality of work was perfect. Highly…read morerecommend for your window needs and the pricing is very reasonable compared to their competitors.

Rigoberto is professional and his response time is excellent! He replaced the windshield on our…read more2015 Honda CR-V Touring. The repair was flawless. Unfortunately we noticed some initial distortion in a part of the glass. Without hassle he redid the windshield 2 days later and now the glass is perfect. Both times he did the install in about an hour. He will be my go-to from now on! Rigoberto es muy profesional y su tiempo de respuesta es excelente. Cambió el parabrisas de nuestro Honda CR-V Touring 2015 y el trabajo quedó impecable. Lamentablemente notamos una ligera distorsión en una parte del vidrio, pero sin complicaciones regresó dos días después y lo volvió a instalar. Ahora el parabrisas está perfecto. Ambas veces hizo la instalación en aproximadamente una hora. De ahora en adelante será mi primera opción!

So I broke my windshield on a cross-country move. Obviously the dealer quoted me a price that would…read morecause me to sell my first born child, so I took to yelp for some help. I put out a feeler for quotes at around 8pm yesterday, but everyone was closed. However, Elias from Ultimate Auto Glass got back to me immediately and asked questions about my windshield. Within 30 minutes, he had a quote for me and booked an appointment for early the next morning. Today, Elias showed up at my townhome with 2 windshields on the chance that my windshield had a heater element. Now that's service if I've ever seen it because my windshield did in fact have the heating element in place. He got to work immediately in the parking garage at my complex and in less than an hour, had the whole project completed. I'm not kidding when I say he deserves 10 stars if yelp would allow it because he is extremely professional, friendly, and a master of the craft. The final product looks amazing and the glass is top quality! Thank you so much for taking the project and completing it in less than a day! 10/10 would recommend this business to anybody needing a windshield!

Great service and great prices, I submitted my request and Ellias got back to me right away with an…read moreestimate in the same day he was able to come out all the way to where I work and do the job in no time. Everything turns out to be great. His job is perfect. He was able to work around my car with all my tools in it. I highly recommend him and will always support local small businesses.

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

BEST QUALITY and very good prices ! Customer service was very helpful and professional amazing…read morepeople ! I love the job they did on my car they were very quick with the job !! Very happy with my purchase ! Highly recommend

I am writing to express my sincere appreciation for the services you have provided. Your work is…read morehighly recommended, and the quality of time and effort put into each job is truly unmatched. I have brought several cars to you now to replace my front windshield for damage from rock chips, and I have been consistently impressed with the results. I will certainly continue to use Ventus for my future needs and will be recommending your business to all of my friends and family. Thank you for the excellent work.

Friendly, professional and top notch quality!!! I have used them for a few windshields and always…read morea great experience!!!

They did an amazing job! Quick, convenient and very reasonably priced…read more They were even able to track down a piece of rear quarter glass for my 2001 Nissan Pathfinder.

Well recommended if theres a 10 stars i will give it to them.. very efficient. I found them in…read moreFacebook marketplace less than 30 minutes they reply already and will give you a free quote.. again if you guys come across to them and needed a auto glass (Replaced or Repair) for me they are the best!

A scam with endless hidden fees before you arrive. I initially booked a windshield replacement…read morethrough Safelite for my 2021 Lexus NX 300 (base model) and was quoted $472.22. Once the appointment was finalized, the total quietly increased by $39.99 for a recycling fee to dispose of the existing glass, something that should have been disclosed upfront. If you're replacing a windshield, it's obvious there's already one in place, so the lack of transparency here feels deceptive and intentional. To make matters worse, I received a follow-up email claiming I now needed to pay an additional $495 for ADAS recalibration, bringing the new total to $1,045.96. My vehicle does not have windshield-mounted sensors or a front-facing camera, yet they insisted recalibration was mandatory or they wouldn't repair it. I even confirmed with my dealership. This is a classic money grab, adding hidden fees and pushing unnecessary services on customers who may not realize what their vehicle does or doesn't require. I ended up going elsewhere and paid significantly less without the bogus charges. Disappointing experience overall. Safelite should do better by being honest and upfront, not relying on sneaky tactics to inflate costs.

Last week, I scheduled my windshield to be replaced. Safelite no longer has the option for me to…read moretalk to a representative to schedule online, so I wasn't able to proof all of the details for my service with a verified expert. I showed up for my appt and was told that I had the wrong glass. In my opinion, this could have been avoided if they had better customer service and if I would have been able to speak to someone over the phone while scheduling. The employee who told me it was the wrong glass then proceeded to order me another glass and told me to come back today. I came back today for my appt, took off work, and took an uber back home. 30 min later I get a call saying that the glass is still the wrong glass and I have to schedule again. Not only did I waste the morning for a 2nd time and have to arrange early pickup, but the employee who had confirmed my service and who was here this morning was nowhere to be found, so I didn't even receive an apology. I have used Safelite for many years prior to this experience, but after today, I will not be using them in the future.

Great guys! Very helpful and professional. Extremely happy with the replacement glass and the…read morefriendly team

While driving my recently purchased car on the expressway, a pebble hit my front windshield and put…read morea small hole which unfortunately two small cracks started forming. I knew it was going to keep spreading & wanted to get it repaired. I remember hearing the "Safelite repair, Safelite replace!" commercials so I went online and made a repair appointment for them to come to me on 1/6/26. You can also go to their shop but I didn't want the crack to continue to spread. You can also choose to have the windshield replaced if you're crack is more than 6 inches. When you go through the process, they set it up so you can pay for the appointment in advance - I chose the repair so I paid upfront but you can pay at the appointment. On the day of the appointment, I got an email letting me know who my tech would be which was Corey. He called me on the phone when he was near my residence. He pulled up in a Safelite van. Corey was a young guy. He got out of the car, looked at the windshield and then pulled out a dollar bill and put it against the crack to measure. He then said "I've got bad news, this crack is a little over 6 inches and Safelite won't repair it with a warranty, you need a full replacement". Nobody wants to hear that, not much empathy given. Then he shocked me what he said next. He said "Safelite won't repair but I do business on the side and I can do it for you but there won't be a warranty" Just by curiousity, I asked him how much does he charge and he told me "half of what you paid". I have a luxury vehicle, why would I ever do that? Plus, he is taking away business from the company he works for. I asked him what would be the cost for a full replacement. Then he had to get on the phone, to get an estimate. I had him send me an estimate of the replacement to my email. I wanted Corey AND his dollar bill used to measure to leave as soon as possible because after that, I didn't trust him. Shortly thereafter, I got a call from Robert, a customer associate at the Oak Lawn, IL location who quoted the replacement estimate. I made sure that I was going to get a refund for what I originally paid which I did. After that experience, I did not want to use Safelite, PERIOD! Why are you using a dollar bill to measure windshield damage? Safelite won't provide a tape measure or a basic ruler??? Unprofessional. PLEASE NOTE: when you get a repair, they use a grey resin to stop a crack from forming, I was told that the cracks would still show. They don't explain that to you on the website. Why would I pay for a repair where the cracks still show? That's GHETTO, count me out. Safelite may be a good business but Corey as a shyster representing them messed it up for me. I ended up giving my business to someone else.

Excelente. Tuve un día de los peores, se me murió la troca no me volvió a prender. Trate lo poco…read moreque sabía y nada. Fui muy fortunado que se me descompuso tan cerca a este taller. No solo tomaron el viaje a checar mi troca pero fueron honestos y no trataron de empujar servicios innecesarios. El mejor tipo de mecánico. Se merecen todo el negocio y espero que les vayan bien.

This is for windshield repair for my 2013 Hyundai Elantra. They are a family owned business and…read morethey are super friendly and did an amazing job for the replacement. All in all it was quoted $210 plus tax which was much lower than other places quoted around $290-$300. I highly recommend and they also have a cat which I couldn't meet her :(

I called for an estimate to replace a windshield on my car. They stuck to their quote and were able…read moreto send someone out the next day. It is very convenient that they can send someone to me instead of me having to bring it to the shop. The installer was on time, respectful and efficient. Very reasonable price for parts and labor. Highly recommended!

BAD BUSINESS PRACTICE..Made appointment one day ahead of time to have my windows tinted…read more Arrived at appointment time, no one there to do the job. No call to inform me either. Im sure they dont give a damn as the man there surely didnt. Too bad