Very cool shop cool people good mechanics honestly fair prices I called them and they got me in…read morethe same day their work was top notch service I will definitely be back.

Returned to Cermak auto care for car detailing, knowing full well they would do a fantastic job…read morebecause of the previous job where they repaired many deep dents on both sides of our car (see previous review). We were blown away by the superb interior and exterior detailing results! The inside especially looked and smelled like brand new and this is a 13 yo car folks! I was sliding getting into the car seats because they were so smoothly they finished. Also, the price was incredibly affordable. Where's that six star for me to review?! Because they deserve it. So pleased with their work that we're bringing in our second car soon for more work. Thank you, Amir and team - we appreciate your kind of business!

I paid for a bumper set and something else. They gave me bits and pieces of what i wanted them to…read moreorder. I had to still go out of my way to order the rest of the parts. I call and leave messages but they wont answer for my number. Even when I was picking up the couple of pieces I ordered they deliberately left another piece behind. Now im missing 2-3 pieces of my front bumper set and had to get my own screws to put it on. Also I bought to liners for my wheels and only received one. I understand he was mad because I wanted to do my own work and only wanted parts. Keeping the parts I paid for is no beuno

Very professional and very helpful The owners daughter is the one that deals with most of the…read morecustomers. They are all very friendly and helpful.

I will be honest this guys are 100% professional the customer service in my experience was…read moreabsolutely great , they did an amazing job It's the second time I'm here different car and definitely for collision repairs this place it's the right option

I would have preferred to resolve this directly rather than leave a negative review, but my…read moreexperience with European / Technicraft has been extremely disappointing. My Jaguar was brought to European Collision after a break-in in which the driver's window was shattered. State Farm recommended European Collision as a certified facility that works with Jaguars, which is why I trusted them with my vehicle. What should have been a straightforward repair has turned into 2 months of delays, four visits, unresolved problems, and significant inconvenience. First visit: My Jaguar was brought in for the broken driver's window, and European Collision had the vehicle for approximately 14-15 days. When I went to pick it up, the battery dead, so the vehicle had to remain at the shop to be charged. After I eventually picked up the vehicle, within approximately 15 minutes, I discovered that the driver's door lock controls were no longer working. I immediately contacted the shop. The driver's door locks and controls had worked properly before the vehicle was brought in for the window repair. Second visit: I returned the vehicle and again reported the lock problem. I was told it would be addressed. There were also issues with the replacement window trim, including a damaged part that caused another delay. Third visit: I had to return the Jaguar because the paint damage from the original break-in had not been properly completed, and the window/trim work was also not properly completed. The window had to be removed again so the paint work could be completed and the correct trim installed. European Collision had my Jaguar for approximately 7-10 days during this visit. The driver's door lock problem still had not been fixed, and I was told another part needed to be ordered. Fourth visit: After the part arrived, I returned the Jaguar to have it installed. The shop kept my vehicle for two days, but even after installing the part, they still could not fix the driver's door locks or determine what was causing the problem. I was ultimately told I would need to take the Jaguar to a dealership for a diagnostic. Now I am being forced to pay for that diagnostic myself because the lock problem was not reported to State Farm as part of the original repair. I may also have to pay most or all of the cost of fixing the problem. This is especially frustrating because the problem appeared within 15 minutes of the first pickup, did not exist before the repair, and was reported immediately. European Collision had four opportunities to address it, including having my vehicle for 14-15 days during the first visit, 7-10 days during the third, and two days during the fourth. There was also a serious lack of attention to detail. The broken glass from the break-in was never properly cleaned. Even after four visits, I continue to find broken glass inside my Jaguar. At every pickup, I also found shop dirt and footprints on the carpet and door trim. The floor mats and work areas were not properly covered or protected. I also paid approximately $1,000 out of pocket for additional paint work. Because the window had to be removed again to complete the paint work and correct the trim installatio I am now being forced to pay out of pocket for a problem that arose immediately after their repair. I also made repeated attempts to resolve this with management. I requested the District Manager's assistance and was given an email address that was undeliverable. I then contacted the Technicraft Group corporate office, was given the General Manager's information, and again the email address provided was undeliverable. I also contacted the company's online customer service and received no response. After trying the shop, the District Manager, corporate management, and online customer service, I still have no resolution. Based on my experience, I would not recommend European Collision / Technicraft , especially if you own a Jaguar or another luxury vehicle.

i had a positive experience from the initial phone call to dropping off my ram. i received updates,…read morethey handled the insurance company so i didnt have to stress. the body work was spot on and the paint job was the best around. its nice dealing with a smaller family ran shop that some big corporate crazy business.

I cannot recommend this company enough!! I got into a rear…read moreend collision where the person who hit me didn't have insurance. Not only did they get me done in a beyond timely manner because I didn't get a rental. They had the best customer service around. The time and detail they put into my truck was beyond phenomenal. My truck looked brand new after they were done with it. Replaced my bulb that went out while they were working on that side for me. They care as much about your vehicle as you do which is hard to find! I have told soo many people so far about this company and will continue to tell everyone!

Their work was timely, in budget, and overall service was phenomenal! Alberto explained the…read moretimeline & provided many updates. I recommend them for any & all auto body repairs!

My employer uses Musher for quotes or repairs on minor damage to customer's cars. Very fair prices…read moreand quality work. I have heard nothing but good things. Now that I live out this way, I have used them twice now - once for a quote for my mom's car (it was not worth fixing) and once for my car. They performed a touch up on a scratch I had and was pleased they got it done in under an hour. I appreciated that they worked with me in finding a cost effective solution (it is a used car, about 7 years old now and I didn't need a fancy "full paint job" or door replacement. I just needed a decent, rust proof touch up.) Very happy to have them close.

They don't answer their phone ..... so the only way you can get an update on your car is to go in…read moreperson to the shop .... Smh it's so weird to have a business phone and never answer it

I was recommended to Luke by my trusted mechanic and as he has never let me down, neither did Luke…read more The work was done to a really High standard and Luke even picked up and delivered my car for me. He kept me informed of the whole process from the initial online estimate which was really great as I didn't have to drive the car to the body shop. You literally take photos of the car via an app. This whole traumatic experience was made a little less stressful because of Luke and I strongly recommend him

I purchased a 2014 Nissan Sentra from Al Piemonte Ford Melrose Park. I had liability on the car but…read moreunfortunately I had an accident on the front end. Ford told me it would cost me approximately 6 grand to fix it but said it won't be worth it. I was so upset I just didn't think I was going to be able to fix it. I drove down Mannheim figured I would see a car repair that looked professional. Thank God I did because I was very blessed to meet the employees in this great company! I was immediately taken care of by Jonathan. He helped me get a price I could afford being that there wasn't an insurance company that would be helping me. I got my car fixed for $1800 and it looks beautiful. I am going to tell everyone about these guys. Carstar you are the best and I couldn't give you guys enough praise for what you helped me get through. Thank you so very much. Patricia Vechiola

Great service fast and easy. They offer financing. I got body work done through my insurance…read morecompany and they did a great job.

Highly recommend this place...Customer service was amazing...he was super nice and helpful and also…read morewas nice enough to give me tips on how to keep the vehicle running smoothly

SCAM ALERT - DO NOT GO HERE…read more I just bought a new car and stopped by Prius & Hybrid Auto Experts thinking it would be quick and simple to get my plates put on. I asked the guy how much it would cost, and he joked saying "one million dollars." I laughed it off and asked again... he never gave me a real answer. So I figured okay, putting on plates shouldn't be that much. Then I asked how much for brakes, and he tells me $1600 for front AND back Immediately I'm like yeah... I'll call my mechanic. By the time I said that, he had already put my plates on and then says it's $30. I asked if he takes tap or Apple Pay, and he says "cash only." Mind you, there's NOTHING posted saying cash only. When I said I didn't have cash, he goes "you can't even give me $10?" Sir... I don't have cash OR cards on me, and there's literally a tap pay sign on the door, so what are we doing here?? At that point I told him to take my plates OFF, and I went to another mechanic. Whole situation felt shady and unprofessional. Prices all over the place, no clear communication, and then switching up to cash only at the end. Honestly, this place is a scam. They try to take advantage, especially of females, and he clearly got mad because I didn't let him play me. Just posting to warn y'all -- DO NOT GO HERE ZERO STARS I AM FORCED TO RATE YOU LOW LIFES