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    Q-pet

    4.0 (22 reviews)
    Closed 10:00 am - 7:00 pm

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    sad looking cockatoo
    Skylar O.

    Was looking for bird items and decided to go to Q pet, upon entering the cashier paid no attention to me and someone from the back greeted me, then disappeared, there's a cockatoo in a small cage, not too sure if wings were clipped or not due to me observing the cage other than that they look okay but quite sad and just in need of attention, there was a bunch of seeds and feathers on the items under the parakeet cage so i decided to get something for my dog. there was this pig ear products that looked okay, i picked up a snout and on the back it was covered in webs and dead spiders... like how bad does it need to get for it to be cleaned? there was webs on more than one and wasn't gonna keep checking either way, not to mention a spider nest on it. I left that place and told myself i was never gonna go back to Q pet

    Operation hours as of April 18, 2015
    Jay Y.

    So I still buy all my Bentley's food from this Japanese owned mom and pop shop! My Bentley is now 6.5 yrs old, so I've been coming here loyally for that long. What I appreciate the most is that if I buy a particular kind of food in a particular size, and the owner doesn't have it at the time.. he'll order more if he currently stocks/buys their brand. Since my last review my Bentley has developed a food allergy, so for the past couple years I've been testing foods by switching brands and ingredients. I've been through a lot of the foods they stock here. I used to feed Bentley Innova and Wellness, but that's no longer possible. For several months I had him on Acana. I did some research and discovered that they're a Canadian brand who also creates the brand Orijen. They're both great dog foods with no filler product, but the main difference is that Orijen has a higher protein content, whereas Acana has a little more fruits and vegetables. My Bentley is allergic to a lot of fruits, vegetables, all grains, and some protein. I found this out by sending in samples of my Bentley's current food and fecal matter to a third-party company that Q-pet recommends -- they do an allergy test and e-mail you the results a few weeks later. For more information on the allergy tests, just ask the owner of Q-pet. So for a short while I switched Bentley to Orijen, hoping that since it's more protein-based it'll help him out. Short answer, nope. Eventually, I got Bentley on Nature's Variety Instinct dry-kibble. It's a little more expensive than the other great brands that Q-pet carries, but the ingredients are very pure and simple which is best for my Bentley's allergies. His kibble is just lamb and peas which is fortified with necessary vitamins and minerals. So far, it's working great. In my honest opinion, these guys will beat-out any of the big named pet stores/pet supply stores (which will go unnamed, but you know which I'm talking about). And supporting small businesses is not only great.. it's necessary. I can get into the whole discussion about community and economics, but I won't. All I can tell you is that the prices here, the service/feedback here, and the brands of food/treats they carry are no comparison to that found at the big name stores. Q-pet cares enough about your pet's health to stock the good/healthy foods and provide them at competitive prices. Oh yeah, and they even carry cat food -- mostly the same brands as the dog food I just mentioned. I think they may also carry bird food, but I haven't really checked. They have a pet parrot who roams the shop freely.. he's quite the character and I enjoy been greeted (squawked at) every time I come in. I stopped giving the big brand stores my business 6.5 yrs ago.. and I won't stop going to Q-pet until they close their business, which I truly hope never happens. Pay them a visit -- then tell your friends and family. Buy some great quality dog/cat food.. you won't be disappointed especially when you start to notice a change in your pet's energy level and the smooth/shininess of their fur/coat.

    This is Powder' always greets you when you come in the store.

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    5 months ago

    Helpful 8
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    3 months ago

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    3 years ago

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    3 years ago

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    7 years ago

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    11 years ago

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    5 years ago

    The owner was very friendly and knowledgeable. Came to get CBD products and he threw in a sample too. I will definitely come back again.

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    7 years ago

    I got CBD treats here for my dog. The guy was very helpful and threw in a sample too. I will definitely buy treats here again.

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    7 years ago

    Great little pet store with a bunch of variety and great prices. Will definitely be back.

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    9 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    12 years ago

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    9 years ago

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    8 years ago

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    15 years ago

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    11 years ago

    Great prices, good products and the owner was extremely helpful and even carried the heavier items to my car for me!

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    10 years ago

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    12 years ago

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    14 years ago

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    12 years ago

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    Ask the Community - Q-pet

    Review Highlights - Q-pet

    and I won't stop going to Q-pet until they close their business, which I truly hope never happens.

    Mentioned in 4 reviews

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    Petco

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    This Petco is unlike any other. I scheduled my grooming appointment days in advance and had my day…read moreplanned around getting my dog groomed. 20 minutes before my appointment I get a text saying my appointment canceled. I called and they said they can work on my pet if i bring him within the next 15 minutes. So i had to rush for no reason. i get there no dogs are being groomed and 1 of the groomers is sitting on the floor on their phone. They groomed my dog and after the groom, told me my dog tried to bite them, which i know is not true because other petcos have praised how well behaved he is and he's never tried to bite anyone. Not only that, after this appointment they put a lock on my petco account making it impossible to make appointments thru the app. Seems they did this because they were mad they had to groom my dog. Completely unacceptable. Picture below is me trying to book an appointment at another location and this message appears.

    PetSmart Dog Training

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    (109 reviews)

    I had a great experience here! Their return policy is excellent, as is no minimum free pet smart…read moredelivery. I bought a small pink crate for an incoming foster, but turns out her legs are surprisingly long relative to her tiny weight of 8 lbs, so I needed a medium. I came back & purchased a medium crate but the only available colour was black. When I got home, I found it curious that the crate didn't occupy the entire box. When I set it up & stood it up next to the pink crate I still had, they were identical! I don't know how that happened. I really needed a medium crate to transition the pup, and I learned that the online store has free same-day delivery with no minimum purchase amount. I purchased the black crate by the same brand in medium, and it came right in the middle of the window (7-9pm). I could've upgraded to earlier windows for a charge, but that wasn't necessary for me. This crate was the exact medium crate I was looking for. I came back today and Alicia helped me; I had a receipt for the black medium crate but not the pink one. This was no issue! I explained how the medium crate box has a small sized crate inside & she discussed protocol with another employee (or manager?). Alicia was able to look up my past purchases using my phone number (so definitely sign up with your phone number bc it can come in handy for times like this), & she asked what colour the crate was to confirm. I was then refunded for both crates. Pup is happy in her new one- some pet owners are uneasy about crate training but it's very useful, especially if introducing a pet to a home that has other animals or if you're going to have company like the inevitable plumber or electrician. Super cute clothing for dogs too, and the variety of dog collars/harnesses/leashes is INSANE. I don't like that they sell choke collars, but my experience was excellent so 5 stars it is. Thank you PetSmart!

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    Centinela Feed & Pet Supplies

    Centinela Feed & Pet Supplies

    (96 reviews)

    I am a loyal customer of Centinela Feed & Pet. Today, however I received it exceptional service…read morefrom both Alfredo and Chris. My situation was I have been feeding my little dog, a Yorky terrier, SoJo's freeze dried dog food. He has grown up on this food however he became sick not once but twice so I had concluded that the reason he became sick was the food. I wanted to alert the manufacturer of this situation. I explained the situation to Chris. He made an executive decision to allow me to replace my bag with another. I also learned that Centinella is no longer going to carry SoJo's because other pet owners simply have stopped purchasing this brand. I wonder if it's because their pets were also getting sick because the quality had deteriorated. I chose Honest Kitchen pet food because Chris said that it was made with human grade food, meaning I could add a little water to it and eat it myself.. As usual, this store is always very clean and the staff is polite. Unfortunately, I didn't have any time to take photos as I was on my lunch break. But I would highly recommend this family owned pet retailer.

    I always shop here, I've noticed recently they aren't carrying many products like they used to. I…read morehad Always enjoyed the large selection. However, now the shelves aren't carrying many dog shampoo and conditioners etc. like two years ago! I don't mind the drive if they'd carry some more specialty items like they did in the past.

    PetSmart Doggie Day Camp

    PetSmart Doggie Day Camp

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    Pet Grooming Salon review: My pup had been going to Petsmart…read moreLB Towne Center since he was 6 months old -he is now almost 2! All his groomers in the last visits were wonderful no matter who the groomer was - whether for a BATH and BRUSH or for a BATH and FULL haircut with all the other services such as the nail trimmings, teeth brushing, etc. This salon takes care of the pets. We trust the staff knowing that our pup is in good hands every time. They suggest what needs to be done based on what is best for our pup, may it be the type of shampoo his fur, or the length of the cut, etc. We like seeing the friendly pet groomers and employees there everytime, like Lauren, Tanya, Jenny, Milo and the rest of the team! Thank you so much!

    PetSmart After…read moretaking our dog there for about two years, we have decided to stop going due to a loss of trust in how they handle our pet. They mistakenly placed their red leash around his neck instead of his chest, as they usually do. When my dog saw us through the window, he naturally pulled, and because the leash was just a loop, it caused him to have trouble breathing and start wheezing. To make matters worse, when I pointed it out, the employee claimed it must have been his collar, showing a lack of accountability, and then stated that it was not their intention to hurt our dog. I then asked the other employee for the name of the person who put the leash around my dog's neck so I could file a formal complaint, she informed me that it is company policy not to provide employee names. The overall experience was quite unpleasant, and it was disappointing to see them try to make excuses instead of owning up to the mistake.

    Q-pet - petstore - Updated May 2026

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