The owner is so knowledgeable and willing to help with anything. It was our first time with our 70# pup, who was super nervous and hyperactive, so she definitely needed A LOT of attention! He was very hands-on and made every effort to make the experience great for us. The facility is so clean, convenient, and easily accessible. We were so grateful that we didn't have to break our backs and lift her up into the sink. I would recommend this place to anyone who wants to take their dog to a safe place that will facilitate the bathing process in a comfortable way. It's also very affordable and 100% worth the money. read more

My Pretty Puppy - Our puppy - Pet Groomers Near Me - Cypress, California

He's amazing with dog friendly very welcoming My dog is picky about who she lets touch her or approach her and he felt like a dog whisperer read more

So our sweet tripod lab mix slipped into the lake at El Dorado park and needed help getting out. Frantic I pulled her out and was In Desperate need of place to clean her up. The nice lady at Pet Smart told me about this place and I'm so happy she did! read more

We took our husky to wash him ourselves at my pretty puppy and our experience was great. We didn't make an appointment, but I do think that they're required. The owner (I believe) took us in because it wasn't busy. Awesome. He instructed us every step of the way and showed us how to use products and got hands on with my dog when we needed help. The only small downside was when a female employee came out and was trying to show me how to clean my dog's ears and she dug in so deep that my dog yelped in pain. I know he's ok but I was trying so hard not to traumatize him because he's really difficult to groom. Other than that minor issue, I highly recommend my pretty puppy to self wash your doggie! read more

My Pretty Puppy - Pet Groomers Near Me - Cypress, California

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First time customer... business was very clean and welcoming. Walked in made an appointment for self serve with a husky, came back later in the day. Washed my dog and when it came time to dry her, I was asked to stop because hair is getting all over the shop. Ummm... isn't your business a dog grooming??? There will be hair!! I've been to other self serve where they ask me to pay more and that's fine, I kinda expect it honestly. I left with my dog 1/2 wet because I never got to her backend. I paid, left a tip and said here use this to clean up the hair. Idk if I'd go back but maybe make it clear you don't want certain breeds bc of their coats in self serve or heck charge more for the clean up. I think it was a little ridiculous personally. We got kicked out of a self dog wash where I did all the work & used my own products. Hmmmm.... read more

Was looking for self service dog wash. Left a message because they were still closed, got an a call from Luis who was so helpful. He let me know there was availability the same day (it was during the weekday in the morning). Luis was again so helpful once I got there to wash my shepherd mix. Took me a little time to wash him but I'm short so hard to reach parts of my dog because he's large. They have shampoo, towels and blow dryer for the fur babies and it was reasonably price! Will definitely go back when I need to give my fur baby a bath again. read more

Luis was so friendly and helpful! Brought a BIG baby boy in to wash, fresh from the shelter. He showed us to a clean area right away and gave tips along the way. So Grateful!! read more

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Updated: Owner responded to my post!! Read his remark!!!! I highly suggest you see his response that bad mouth me and my dog!! He'll likely take it down but he isn't happy about my post that unlikely do anything to his rating. If you read any of the previous 1s, not that many, I'm not exactly the only one. They've always greeted us with a smile and welcomed our dog so suddenly our dog is misbehaving. Apparently, he didn't like our honest review. Honestly give this place a try, we just had a bad experience but it doesn't mean you will!! Original Post: We've been giving this place our business for a while and for the most part they do okay. So why the 1 star, well, our doodle has been coming back shaved whenever they can't give him the grooming he needs and the store default excuse "he was too matted". I'm sorta getting tired of this excuse. Especially since we pay good money to get him groomed in order for them to default to a completely shaved doodle. I don't even recognize my own dog when they do this. So if you have a high maintenance dog and you want your dog to keep his fur, might want to find a place who will try to do a better job with the grooming. read more

My Pretty Puppy - Owner reply - Pet Groomers Near Me - Cypress, California

Updated another awesome job by Luis and Maria and their team..... Bart is happy I'm happy... Warning NAKED DOG ALERT..... Got his annual Summer cut.... They were quite busy today but customer service is always spot on here and Bart seems content whenever I bring him here and if he's content I'm good as well.... read more

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I went to My Pretty Puppy to try out the self serve dog wash because I didn't want the mess of doing it myself. I have a small, older dog that doesn't like to be groomed. They supplied everything and everyone was very helpful and kind. read more

I came in for a 1/06/2026 to schedule a groomers appointment for my 3 year old golden retriever the owner said I can squeeze in you 1/10/2026 at 2 pm I said perfect. I get here 1/16/2026 at 1:30 and he tells me the dog groomer has gone home sick I drove 30 mins to my pretty puppy grooming. They did not give me a call once to tell me the groomer has gone home sick! Poor customer service!!!!! I will not return do any of the services. read more

Everything was amazing. Luis, the owner was so kind and patient with my dog who is difficult to please. Will definitely be back again!

Love Luis and his team.. they always make sure we are happy with the outcome. They do a great job at something not everyone can do! Only thing that I wish would be better is the ability to get a hold of them on the phone. Sometimes they don't get back to me til over a day :( read more

The reality is.... He over books, he doesn't pay attn to the needs of the client. I spent 20 minutes on the phone with him explaining exactly what I needed for my 3 dogs, even separating the appointments so they can do exactly what is needed, because every time, they miss something or forget something & we have given way too many chances. Are they nice? Yes, but I need someone who cares. My Dad just died, I just wanted to go in, drop her off, know they know what they are doing, they couldn't find my chart, then ask what are we doing for her again.... He doesn't take the time at the time I am talking to him, to go in and put the notes. It's a small thing, but I want people who care about the small things. He completely ruined my day, my whole plan of my carpets getting cleaned.... We need more people to realize when they are doing a job, the client matters first. I would never do this to someone, then he tells me, a grown man, it's his birthday so he forgot and sorry. Like what? Ur birthday means nothing to me @ this moment. I need to feel trust that I can leave my precious babies there and know you are going to do what's needed. Every single time, not once has it ever been right. I live close so it's easy and convenient for me, but now he lost 3 dogs to service. I would give one, but they are nice, but I would rather someone who goes above and beyond. Cares about the little things. This was completely unacceptable. I didn't feel good at that point to leave my fur baby. What a shame. read more

Nothing beats a squeaky clean dog. I've been here twice already and absolutely love this place. My cattle dog and I have separation anxiety and I rarely leave her with anyone. My Pretty Puppy let's me wash her myself in one of two do it yourself tubs that has a self releasing hose that dispenses shampoo and conditioner mixed with water. Plenty of de shedding brushes to get rid of all that unwanted dog hair. Fiona seems to have a never ending supply of dog hair. Luis is such an absolute pet Angel. He is always so kind to Fiona. Both times I went he took her in the back and trimmed her nails for me. They also offer grooming services and have a little perfume bar to get your pet smelling perfect. read more

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Luis and team are the best! Highly recommend them to all local dog owners. My pretty puppy leaves my puppy feeling pretty, period!

Friendly staff~the owner is so nice and my dog gets so excited to see Riley, the bather/washer and comes home beautiful every time.

Everything was easy to use and preloaded for shampoo and conditioning. My dog is high reactivity so when making the appointment for self service wash I was able to coordinate a time that was less busy. My dog did great and the service was friendly and helpful! read more

Great experience there! Set up is perfect for washing our fur babies. The ladies working were awesome and very helpful! read more

This groomer is amazing . They all have a passion and love for animals and you can tell. My dog has never looked so good and they have been helpful with my dogs skin condition. I will forever be a customer . read more

My Pretty Puppy - He looks like a puppy - Pet Groomers Near Me - Cypress, California

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It was my dog's first time at My Pretty Puppy and it was a 11/10 experience! In the past, my pup had trouble getting her nails trimmed and the staff here made it as easy as possible! They were so gentle and kind to her and this will be my permanent grooming place! She got her nails trimmed, ears cleans and gland expressions! They even gave her a holiday bow! Could not recommend enough! read more

My Pretty Puppy - My pup after her grooming appointment! - Pet Groomers Near Me - Cypress, California

Always a great experience here! The staff is so kind and friendly, treating my dog with amazing care every time. Will continue to bring my pet here for as long as possible! read more

Disappointed. Not taking any new clients at this time. Called this morning, and Luis shared the sad news. read more

My Pretty Puppy - Sad dog, because this place is no longer taking new clients. - Pet Groomers Near Me - Cypress, California

Tierney is amazing she is so sweet it's a little expensive but so worth it my baby always looks so beautiful and smells amazing and comes with a pretty pink bow . There amazing wouldn't take My dog to anyone else very happy dog Mommy thank you for doing such an amazing job . read more

We were recommended to My Pretty Puppy by a friend. We've been here twice now, and couldn't be happier. We highly recommend My Pretty Puppy and feel we are in great care by Louie and his staff read more

This is the best place for your furry pets. The owners and the people that works there are friendly and they treat your pets as their own. They even have a Santa during Christmas for pictures with our pets. Thank you for always taking care of our babies. read more

My Pretty Puppy - Pet Groomers Near Me - Cypress, California

We have been taking my doodle here for over a year and every experience has been amazing. We have tried different groomer spots but none can beat this place. We have a very sensitive dog that gets infections/allergies quickly from grooming, which we've never had a problem with here. They include a bandana and cologne every visit which we love. Luis and staff are very welcoming, caring and treat my baby so well. We leave with the best service. The price is worth the service! We are pleased to say that we will continue to bring our pup here! read more

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My dog and I love this place. Super friendly service, super professional service. My dog is a rescue from South Korea and a bit timid but she feels really relaxed here. read more

My Pretty Puppy - Pet Groomers Near Me - Cypress, California

I've been bringing my pups here for years now. Luis and his team are super friendly and accommodating. I have 3 pups (2 of them are high energy doodles and 1 senior terand My Pretty Puppy does an amazing job with all 3. A clear sign that they treat the dogs well is that the pups are always happy when we walk in. Friendly. Great service. Great grooming. Five stars. read more

My dog Yuki has had a lot of bad experiences with different groomers before. It caused her to always be a little nervous/frozen when being groomed. However, when we first came in to My Pretty Puppy, the entrance was inviting, clean and dog-friendly. With a couch and a bunch of toys to help my dog to feel comfortable. The owner (I assume), even went the extra mile to greet and play with my dog a little to help her ease up. They were nothing but gentle and kind with her. You can really tell the people here love dogs. It's also one of the first times where I'm actually very happy with the outcome of my pup! She looks very pretty and tidy and they even added an adorable flower hair tie after being groomed! :) read more

My Pretty Puppy - Pet Groomers Near Me - Cypress, California

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Our first time here and CUSTOMER SERVICE and THE WHOLE PACKAGE for a Self Service Wash! I am super impressed with how helpful the staff are and how awesome it was for them to walk us through the whole process. It was our first time with both of our huskies and all I can say is that we are definitely coming back. They literally provide EVERYTHING! Not to mention the selection of awesome scents they have post bath and the FREE Holiday Bandana. We are so thankful that this is close to our house. My Pretty Puppy is super clean and they sanitize all stations after every wash! Theyre also super meticulous of their floors and it made me feel so bad when both of my huskies started Splish splashin water everywhere. Rest assured if you decide to come here everything is SUPER CLEAN and DISINFECTED. This place gets 10 stars if I couldve give it! Thank you My Pretty Puppy! My babies will definitely be back! read more

I felt inclined to write a review upon my first visit. Setting up an appointment was super fast and easy through Yelp. Just make sure you bring your pet's vaccination records for their first visit. I brought my dog in for a basic bath and because it was my first visit, Maria threw in a complimentary tooth brushing service as well. We added the deshedding and my total came out to $55. I would also like to mention that the estimated wait time was 3 hours, but because I needed to rush my dog to training within 2 hours, they were able to accommodate and get him ready within 1.5 hours. Upon my arrival, I realized I forgot to bring my leash and Maria gave me one for free. She also let me keep the toothbrush they used since it was a one-time use. I gotta say, this is the type of customer service that will keep us coming back. Monty came out super fluffy, nails trimmed and smelling fresh! We can't wait to bring him back for his next visit! read more

My Pretty Puppy - Services - Pet Groomers Near Me - Cypress, California

This review is long overdue! I have been taking my dog, Kobe, to my pretty puppy for 2 years! We love Luis & Maria! Kobe is always anxious to go to the groomer & they always take excellent/loving care of Kobe. We are both healthcare workers & have a limited schedule to take him to the groomers. Luis and Maria are always understanding and accommodate us, even if it's last minute. We all love it here and would highly recommend to anyone! read more

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Me and my baby mino have been coming here for many years. The service has never disappointed and continues to be so amazing and consistent over all this time. The owner and staff are extremely accommodating and caring people. If you're looking for a groomer I definitely recommend coming here. We are moving houses soon and they will be a little far but I cannot see myself not continue to support such an amazing establishment! read more

My Pretty Puppy - Mino feeling fresh! - Pet Groomers Near Me - Cypress, California

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I love the self service bath. The employees are friendly and nice. I recommend making an appointment in the weekend.

This was our 2nd time here. The first time was pretty good. Not perfect tho. my dog had a small razor burn on his tummy from the ultra short tummy trimming. These trimmers get hot but the groomer ignores it so they can finish. They never bother to have an extra trimmer and swap them out so the first one can cool. Lazy and cheap on their part. They also didn't trim his shoulders and hips but I put that down to a misunderstanding. Today I gave explicit instructions to not only the receptionist but I spoke with the groomer too. I said to only trim the white fur. Leave all of the black fur alone . Don't cut the black fur. I like it long Don't trim his head. Again, only trim the white fur. His paws,legs,shoulders,hips,chest,neck--all white fur. His body and head are black. I specifically showed her where to trim. Well, she practically shaved everything !!! I was livid. Was she that dense that she doesn't understand ONLY TRIM THE WHITE FUR?!?!? The owner at least apologized and refunded my money and for that he gets 1 star. If I could give negative stars I would. I told him he lost a customer. I know it will grow back but it will take over a year to get the beautiful long coat he had. read more

My Pretty Puppy - His beautiful full length body and ears. - Pet Groomers Near Me - Cypress, California

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Today was my first time there. Really liked how friendly Luis was and the girl in the front (I didn't get her name). Very clean facility which is a plus for me and they are very organized. My dog Benji came out smelling so clean and he was happy. Will definitely recommend this place to friends and family. I hope each visit to the groomers is always like this!! Good job!! read more

The owner Luis, always greets you with a smile. He really helps when I go use to use do it yourself bath tub for a medium dog. Looks like he had a regular clientele, so that tells me something also. I definitely recommend this grooming place for anyone. read more

My pretty puppy does a great job with grooming my Schnauzer, Sharon is awesome with Bailey and she has skills. Schnauzers are mainly scissor cut. Bailey always looks great after her grooming. The owner Luis is very knowledgeable and is very loving with the dogs. All the staff there are very caring and are great with the dogs. I highly recommend this place to get your dogs groomed or you can use the self bathing area which is great they have everything you will need to give your dog a bath. read more

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We love this place. It sucks we had to move but definitely recommend this place to everyone. The owners and staff are super friendly. Our dog definitely trusts them right away, which made us trust them. They get busy so schedule ahead. The pricing is better than lots of groomers. read more

My Pretty Puppy - Pet Groomers Near Me - Cypress, California