First visit was a HIT.. Dogs seem like treated like FAMILY here not a job. They welcomed my dog & me to check out the location. All the dogs seemed calm and comfortable. They like a visit before the actual appointment so that dogs are comfortable. My dog, Maggie loved the attention she received even from Peaches.. the owner's dog. Thank you and looking forward to Maggie's appointment in June. read more

I took my two Maltipoos here for the first time. I am so happy I did. They did a wonderful job making my fur babies feel at home and capturing how beautiful they are with a good hair cut and bath. I am so happy they are about a mile from my home. My dogs were not too happy to leave. They loved being pampered and now acting they are on the run way for a fashion show. I will be happy and confident leaving them at Business is Grooming next time. read more

Gentle and caring! The owner is awesome when it comes to trimming my fur baby's nails. She holds him and gently massages him until he gets comfortable. She doesn't in front of me so that he can see me as well when he gets anxious. She asks someone from the back to come in and give him a head massage so that she can keep going she even puts a cuticle oil on his paws when he's done this place is amazing. I love that it came across them. read more

I love this place. I have been in different places due to moving from one place to another. Their spa package is so far the best. Their rate is also great. read more

Update,... SOMEONE KEEPS DEMANDING A NAME CHANGE. Stop! Stop! The best dog grooming we have ever experienced in our dog's life. Really. We have a minpin that looses his mind at every single place,.. crying and howling,... Not only was he totally relaxed,.... He wasn't jumpy or barking,... just very happy. That's a huge TREAT for us knowing Traeger loves the crew and they love him back. Dog in photo is not ours. Their prices are spectacular! Nail cut and grind. Spa services, teeth brushing and more and my dog popped out relaxed and happy. WOW! We love this store and the staff as they love our #furbaby too! Here is the 411z. They follow covid19 protocols,.. customers do not enter the store,.. it's clean, masks and gloves for payment and greeting services. Clean and happy store,.. and every dog there was chilled out and relaxed. Not a single bark or unhappy dog. Wonderful!! Absolutely purrrrrfect!!! Btw. 5 star review isn't high enough! Thank-you, Business is grooming'! read more

Business Is Grooming - Fantastic staff at Business is grooming. - Pet Groomers Near Me - Cypress, California

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The ONLY reason I'm giving 2 stars is because of Vicky (one of the owners) and Tori. This business requires meet and greets before setting up an appointment. I brought my dog in twice and they suggested another time. When I went the 3rd time I was met with anger and hostility and told to basically go away, even though I was told to come on one day versus another. After talking with Vicky, it turns out the person is the business partner, Michelle. I'm truly in shock that this business has been going on as long as it has with Michelle's attitude! She made the experience worse and I believe caused more anxiety in my dog than before I went the 1st time. When I complained I was told that I need to maybe find a mobile groomer for my dog.... Which I can absolutely do. I guess my point is this....instead of dealing with the problem PERSON directly, they turned away business. I'm extremely disappointed in this whole experience and do not wish this upon anyone else. So, if you decide to take your dog there, I suggest that Michelle NOT work with your baby. She was rude, insensitive and anxious and made it clear that I was not welcomed there. read more

My dog is elderly, blind, not always thr easiest to work with. The staff at BiG is amazing with him. He loves going there and I love end results. The little bowties they do are a nice touch too. I have nothing but great things to say about thus business and the staff. We will never use anyone else. read more

Vicky is so sweet and her staff is as well my babies are always well taken care of thanks!

They always take such great care of our dog! Their service is outstanding and they always treat our GSP like one of their own! We love this place! read more

You could not find a better loving place to take your pets. They all take care of each pet as if they are theirs

Very friendly and caring about your pet. Service is great too. My puppy looked great and even got a Mardi Gras bow

this place is the BEST. i am not comfortable taking my dog anywhere due to past bad experiences at petco/ petsmart where lots go to do their hair and get washes. every single staff is so kind, my dog has really bad anxiety and the first time Pikachu went, one of the girls sat and got to know her a little before just taking her in! which i loved! they are great at communication, very patient and very knowledgeable ! they also send doggies with cute little bow ties or will send you adorable pictures! read more

These folks are so very. I've and you can tell they just care so much for the dogs in their care. We have an older rescue who has bad anxiety and they are so gentle with her. Highly recommend. read more

Love this place! Our pup Pikachu is a nervous girl, but the staff are always super patient with her when she arrives. They do a wonderful job and we appreciate the little bow tie they give her after her little "spa" day. 10/10 recommend. read more

I've been bringing my dogs here for a little while now. This place is going to be more expensive then a lot of other vets in the area but my dogs always come out looking perfect. They are great with my dogs even though one can be very difficult. The only thing I would be warned about is that Vicky (I believe she the owner or head groomer) can be extremely rude. The rest of the staff is always so sweet but I've had many times where she is not the friendliest and has given major attitude including eye rolling to me or directed at me, and even her staff. She does amazing with the dogs, but her customer service is not great and makes the drop off experience uncomfortable. read more

Love this place! Vicky and her staff are Awesome. Vicky took the time to get to know my two Yorkies and made them feel comfortable before she took them to start their spa day. My furry babies looked amazing! See you in a few months:) read more

Business Is Grooming - Pet Groomers Near Me - Cypress, California

How can you get a hold of this place? I left several voice messages and I never get a call back. I've always wanted to try this place because it's so close to my house but I can never get through! I still want to give this place a try, but I am just tired of getting their answering machine and no phone call back. read more

Incredibly friendly, professional, and loving to my puppy. This was her first time at a professional groomer and she was not scared at all. Came back with a softer shiner coat and still smells clean even after a few days. They sent me pics to keep me assured she's doing well and finished faster than anticipated. Definitely will be back. Thank you! read more

Business Is Grooming - Pet Groomers Near Me - Cypress, California

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Rossmoor Pets grooming is the best place to take your pets. I have been taking our Golden Retriever Jezel there for 9 years and she loves going. I never have to drag her into their store front. Everyone there is so friendly and accommodating. They know exactly what to do with Jezel every time. Jezel looks so pretty and well groomed every time I pick her up. My neighbors always compliment her when I take her for walks. Michelle and Vicky go out of their way for every client. Love them! read more

Beware! The owner of this business is extremely rude and doesn't care about her business model. We were told she would no longer do business with us since one of dog's couldn't make an appointment due to medical reason yet my other has never missed an appointment. read more

I took my Molly to Business is Grooming yesterday for the first time. I was very happy with the service she was given and with the personal attention given during her visit! She looked so pretty after her haircut and bath! Thank you Vicki and team for taking such good care of her! We will most definitely be back again! read more

This groomer is the best. We've had many dogs over the years and been to many groomers, but this groomer is the only one I will go to anymore. The latest batch of dogs that I have are very skittish. In fact, one of them bit the groomer, Vicky, not once, but a few times. Yet she continued to serve us. She charged a little more for our "biter," but eventually my dogs calmed down and were able to be groomed (nails clipped, teeth brushed) without incident. And now she charges just the normal price for my dogs. I don't know what I would have done without Vicky. No other groomer would take my dog after biting. But she really cares about the animals and making them comfortable. My dogs actually look forward to being with her now. I'm so happy to have found them. read more

Professional and Personal. If you are looking for a place where your specific dog will be known and cared for - this is the place. They go beyond professional care (which is 5 star level of grooming) to personal care (which is priceless and rare in business today) The owner, Vicky, is also personally involved in grooming and she is amazing in connecting with her four-legged friends! They keep a file on your dog, and when you bring him/her in they make updated notes as needed. Last time I came I asked for a before and after picture of my dog and they posted it on their FB page! So popular with so many regulars you have to make an appointment.- which is a true sign of a professional salon! read more

We've brought our dog, Riley, to Vicky, Michele and their team for almost 10 years. They do an excellent job and take special care of our nervous little guy. Recently we took Riley in and I mentioned he had a sore spot but didn't know what was causing it. Vicky sat on the floor with Riley, checked him over and figured out that the new harness I was using caused the issue. We highly recommend Business is Grooming (formerly Rossmoor Pets)! read more

They do a good job on my daughters dog Nemo, he always looks good after his groom. Been bringing Nemo a few years now, everyone has been so nice there. read more

This is the only place my dog doesn't freak out over . Biggie loves these ladies and they love him! They treat him as one of their own and he is always so FRESH and so CLEAN CLEAN after! Thank you ladies I LOVE YOU GUYS read more

Nice friendly people. Always willing to please their customers and their pets. Appointments recommended as they stay pretty busy.

This place is actually called Business Is Grooming now that they have moved to Cypress. We took our mini golden doodle puppy here. They always seem very loving and express concern for the way dogs are treated while being groomed which I thought was great! The first couple of times went well except I didn't really like the style for her because it was very poodle looking. Then the 3rd time she got sap in her fur and so I expected her to get shaved. She was difficult so we said we would come more often so we made an appointment 1 month later and have her go in more often even though it's kinda pricey. The last visit I asked for a specific style that I was hoping for and they proceeded to tell me that they will not cut her if it is going to hurt them or if the dog will not sit still because they don't want to be rough with her. So I said I understood and that if they can I am looking for a teddy bear cut and they again said the same thing and then I said yes I get it I just want you to know what I am hoping for and then when my husband picked her up from the groomers they told him that what I wanted could not be done and that we should go somewhere else. Maybe they just don't like us or our dog but at this point I am upset that I didn't know you're not allowed to request a specific style. read more

Business Is Grooming - 9 month old Mini golden doodle - Pet Groomers Near Me - Cypress, California

We have been taking our dog to Rossmoor Pets for over two years. We have always been happy with their services and the compassion they show the animals in their care. They have a card system which assures your pet will be groomed to your specifications each time you bring it in. I would recommend them to anyone needing grooming services. read more

We've had many dogs and been to many groomers over the years. Of these groomers, Rossmoor Pets (or: Business is Grooming) is the best we've been to. Our dogs are not merely calm after their full grooming, but visibly HAPPY. Not merely because we're picking them up, but because they feel good. They have big smiles on their faces, clearly delighted with their treatment and cleanliness. The quality of the grooming itself is stellar. Thorough and quick, our dogs come out feeling soft and clean to the touch. The groomers here are very sensible with the way they cut- clean and aesthetically pleasing. The first time I went I thought it was a little short because other groomers hadn't ever cut her to that length. However, it turned out to be the perfect and suitable length for our girl. This is an incredible price for such excellent care, service, and results. read more

The grooming has always been pretty good. We have been going here for years... lately there is a very rude and unprofessional lady checking in the dogs. She is so rude and unpleasant... makes rude comments under her breath or to other groomers. We are concerned that she may not treat or dog nicely because she doesn't like us. We are moving to a new groomer. The rest of the staff is very nice... it's a shame. read more