I like the cleanliness of the place and also the size of the service area. I want to feel relaxed and enjoy my experience when I go to these places. So it's important to me to feel peaceful. Roxanne is a keeper and the wait time is tolerable. The music is light and calming. Please don't ever change that. My only suggestion is they ask their people to be aware of the "spa" experience. There were two technicians that would not shut up and they were talking to each other (more like screaming) from one side of the spa to the other. Perhaps some customer experience training would help. read more

This experience was completely unacceptable. I booked a 10:00 a.m. appointment for two people, specifically requesting that we be seated next to each other. We arrived on time and checked in as instructed. My friend was eventually seen, although it was about an hour after our scheduled appointment. Meanwhile, I continued waiting. By 11:35 a.m., I still had not been seen. During that time, I watched numerous clients who arrived after me get seated before I did. I spoke with multiple employees throughout the morning to make sure I hadn't been overlooked and reminded them several times that I had a 10:00 a.m. appointment. No one offered an explanation, an apology, or even an estimate of when I might be seen. I asked to speak with a manager and was told there wasn't one on duty. I then asked to speak with the owner and was told the owner wasn't there. At no point did anyone take ownership of the situation or make any effort to resolve it. Waiting an hour and thirty-five minutes past a scheduled appointment without ever being seen is unacceptable. Delays happen, but what is not acceptable is the complete lack of communication, accountability, or basic customer service. More than anything, it was incredibly disrespectful of my time. I ultimately left without receiving any services because I simply could not wait any longer. This experience was frustrating, unprofessional, and showed a complete disregard for customers' time. read more

Happy to have Pilar as my Nail Tech!! She takes her time to make sure each nail is shaped perfectly! I'll always recommend Pilar read more

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Marietta does quality nails, I personally have been doing my nails with her for years. Her technique, attention to detail and perfectionism is just what I'm looking for. She always has the best and latest polish selections. I happen to be one of the girls that has a lot of cuticle that requires clean up and she does just that. Never cutting corners. Since switching from gel to dip over two year ago, my nails are long, hard and beautiful. The polish stays intact and shinny for three weeks. So much so that I need my nails cut or filled down each time. The spa treatment is a must. Leaves your feet feeling so much lighter and silky soft. It doesn't hurt that every three weeks, it's my permanent bestie date and the perfect starts to our girl day! PS Happy Birthday Marietta read more

Brought my daughter cause her friend recommended the place. We were seen to immediately. Her nails look beautiful! read more

Q Nails & Spa - Apres with gel design - Nail Salons Near Me - Miami, Florida

Took my mom there for the first time since it's so close to home and never again. My mom got a nail infected, not sure if they don't clean their tills correctly before each use. read more

Q Nails & Spa - Nail Salons Near Me - Miami, Florida

It's sad to see the lack of professionalism from the nail techs. I do not want to hear the conversations they need to have about their exes, parols, fights with salon manager, prices, how tired they are , etc. The quality of the nail techs will determine the quality of the place. If they are near closing time and the employees are tired and don't want to work then it's better to deny the customer (to save them form a bad experience) than tell me YES COME IN to get an customer in the door but give me a terrible experience with nail techs that only want to do a half assed job. As a customer I should pay half price. I paid full price and didn't complain about it. But I believe this place needs to see the type of the people they are hiring and the quality being provided to customers. I went to relax for a bit (because I am also tired from work) but instead left with a headache and terrible experience. read more

DO NOT GO HERE, the owner is super rude and terrible. He treats everyone like trash and their receptionists get treated poorly as well. Definitely don't apply here and don't go here for your nails. He told a client to stand up mid session and leave because an appointment showed up. Super unprofessional and I am reporting this to the better business bureau. read more

I absolutely love coming to Q nails to do my nails ! The atmosphere is amazing the technicians are friendly they have great etiquette and my go to technician is CARMEN! She is absolutely the best !! I've never been disappointed with any set that I've done with her ! Come to q nails and ask for Carmen you won't regret it ! read more

I moved to this area couple weeks ago, looking for a good nail tech. This experience was very bad. The person who did my nails call KIM. She definitely need to improve her skills. She made overthick ugly uneven nails. One nail round, two square, two rhombus. She filed sides to the meat, so it hurts like hell. Very very very unprofessional job. BUT! When she asked me if I like it and I said no, she started screaming at me! I didn't raise my voice even a little bit. I asked the receptionist if that's ok to scream on the customers? Lady KiM was screaming that's her nails are perfect and she does it for a long time, and I don't know how dip has to look(well...I do dip for 2 years). I want to ask owner to check the cameras on July 14 at 7pm, please look how your employee is screaming at the customer. Unprofessional terrible service! P.S. I PAID EVERYTHING IN FULL read more

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Marietta is the best, I usually get gel mani + regular pedicure & in my opinion she's the best at what she does.

This review is for Letty: She does my mom's nails every time and not only is she very careful but she is extremely nice. Being nice is a hard to find trait now a days. She really takes care of my mom and makes sure she is comfortable. I recommend her so much. read more

I get my nails done with Leti and she is amazing. Super kind, patient and attentive to detail. My nails are always on point with her. Q Nails is highly recommended if you are in the Kendall area! read more

Located in a strip mall in the innerworking of Kendall, there is ample parking, however can be rahter full on weekend! I have been to this location 3 times. My first time was a LONG time ago, and i got acrylics, i can't say it was the BEST job i had done.. However, the last 2 times, were for dip powder nails. For me, my nails are rather weak and don't hold off as long as i want them too. After much research, dip seemed the way to go. The actual location is large, there are plenty of tables, and chairs that the flow is rather quick. Color selection is also rather large, so you are sure to find something you will like :) I have been doing my dip nails with Iva, who i will say hands down does an amazing job! In addition to having a great personality (i am always talking and laughing) she knows how to properly shape my nail. I have been to NUMEROUS places and when i ask for square i get shorter than short nails that are rounded at the edges??? or if i ask for coffin, i get some extremely pointy nails - not here! Iva shapes my nails so perfectly, sometimes i forget they are MY nails! Prices are fairly decent, and scheduling is super easy. You can schedule SUPER far in advance as well! I look forward to my Halloween Nails! read more

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So I don't understand why I would make an appointment to get my nails done if they're not going to be able to take me in at that time??? I called to make an appointment at three just for a mani pedi, when I go in for my appt they let me know that everyones busy at the moment and won't be ready to take me for another half hour. What's the point of an appointment then? Also the girl at the front, the receptionist is CLUELESS. read more

I wanted to get my nails done for a long time and I'm so happy that when I called there was availability. I was a little scared when I requested Apres Gel X because every time I do it I get burned but Mariela Santana knew what she was doing!! She even recommended a few design changes that elevated what I originally wanted. She was so nice and explained everything and everything she drew was amazing. I will definitely be coming back, especially for her service. read more

Q Nails & Spa - Here is the original design I wanted and this is what I got. Amazing. - Nail Salons Near Me - Miami, Florida

I have been coming meaning to Q nails for months now. Each time, I am greeted with friendly faces and wonderful attitudes. Lettuce was very efficient and very friendly. She was very attentive with her time and efforts. Thank you Letty!!! read more

The worst nail shop I have ever been to. I've been here at least 6-7 times. Out of the 6-7 times, I had 5 different nail techs. The first time my nail tech was great until she told me she was moving to Orlando. The next nail tech who still works there is horrible. She doesn't know what she's doing. Idk how she still has a job there. She does nails as if she was in training. The next nail tech didn't speak any English and talks so much that it distracts her from doing her job. The 4th nail tech got fired. Lol They said they let her go. There were 2 times that they booked me on the wrong date and messed up my appointments. The front desk girls don't know what they're doing. They cannot keep employees. And my last nail tech just got hired and when I called in they said that they never had a nail tech by the name I provided them when I was trying to book an appointment. The lady mentioned that they just let go of 2 people. I only went here because it's close to my house. NEVER AGAIN will I enter this place. It's a complete joke! read more

I've been with Marieta for a while now and she is truly amazing. She is always on time and does amazing work. She's very detailed and always has the best colors. She takes a lot of pride in what she does. read more

I haven't had my nails done since the start of the pandemic and was really excited to finally get them done as a special treat to myself. Unfortunately I was paired with Annie who painted my nails okay but behaved extremely unprofessionally. One of my nails had a small smudge on it and instead of fixing it, she painted right over it. I asked if that one nail could be redone and she said that she did not have the time because her next appointment had arrived. She passed me over to another nail tech to correct the problem. That other nail tech ended up completing my service (pedicure) as Annie then went to Publix and subsequently took her lunch break. Her next appointment? Nonexistent. It's extremely disappointing that i can only consider this salon as a last resort or an emergency alternative being that it is so close to my house. With the realization that i am not valued here as a customer I shall not be returning here unless absolutely necessary. After this original post I received a text message from Annie threatening legal action if I did not take down the photo of her back (no face visible) after returning from her next appointment/publix. I blurred everything out completely in the picture except for the publix bags so as to respect her privacy. How my private personal phone number was obtained by Annie when it was only given to the receptionist to book/confirm my appointment, I do not know. read more

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Came here a few days ago, and let me see the vibe was off. The workers were nice, but the owner a bit rude. My nails were left ok

Terrible owner of this place, not only does he treat their receptionist and employees like trash, but the owner is very rude to even the clients. He made a client stand up during the session and replaced her with someone else. Very unprofessional and will definitely be notifying the BBB. Also threw out a receptionist because her back was hurting and had to get surgery and he wanted her to take out the trash and sweep and risk her back health. read more

First time visiting this nail salon and I'm glad I did! I found this spa on yelp and I was looking for a place that had good reviews on their acrylic nails and behold I found this spot! I made an appointment and they were able to get me in at the time I needed. The appointment was with Iva and I have to say she's awesome! She did my acrylics for the first time and they came out awesome! She also helped me pick out colors when I told her what I was looking for. She's very friendly and works great. I recommend making your appointment with her! She will definitely be my nail tech from now on. A+ If you haven't tried this place out go ahead and give it a try! read more

Q Nails & Spa - Nails by Iva - Nail Salons Near Me - Miami, Florida

i was given ronny and he rushed. my nails ended up looking chunky and bumpy. they were longer than i asked and even when i requested a change, he continued on with the manicure. the place is clean and well kept other than that. read more

I called about 20 salons prior to calling this one, in an attempt to be seen same day for a facial. My appointment was scheduled with Leti & she was truly amazing! It was my first time there, so she prepared me beforehand of what she was going to do during the facial. I definitely recommend Leti for a facial. She also does mani/pedi but I didn't get the privilege to have my nails done by her yet. I recommend her! read more

RARELY brake nails in between refills, and when I do it's never more than 1. Well, here I am.. with 4 broken nails. If I could give 0 stars I would. This place needs to tighten up. SAVE YOUR MONEY, Go elsewhere !!! read more

Q Nails & Spa - Nail Salons Near Me - Miami, Florida

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i've been coming to this salon for a while and in all honestly for the price and the way they take care of you it's 100% worth it. Ronnie and Annie are amazing i hope they never leave 5 stars!! read more

This has been my go to place for gel nails for a while and I've never had a problem, but recently I got acrylics done by Ronnie and was very disappointed. When I got my first refill, one of my nails was green under the acrylic and he did not acknowledge it whatsoever and instead rushed the job as he had another client waiting for him although I had made an appointment. Those nails came out alright but today I decided to take the acrylics off and the results were horrible. After only 2 months with them on, my natural nails are now extremely fragile and some are even GREEN. I would truly not recommend Ronnie for acrylic nails after this awful experience!!! read more

Q Nails & Spa - Aftermath - Nail Salons Near Me - Miami, Florida

I'm ecstatic that I found Lidia at this salom! She's very personable and extremely talented. I came in with the admission that I'm a creature of habit and get some version of pale pink nails with sparkles every time l get my nails done. Right off the bat she said we're going to break me out of my shell and do something adventurous...and boy did we break out of the shell! We agreed on a dark grey nail with a chrome strip down one side of the nail. Lidia tried to convince me to do both sides, but I'm really in love with the abstract look of one side. My nails really did turn out amazing! What I really think differentiates Lidia from other folks who have used the NexGen dip powder on my nails is the fact that my nails aren't thick and clunky. My nails are thin but still reinforced by the dip powder. Lidia also nailed the shape of my nails - it's been a while since someone has gotten them all even and in an attractive shape. I can't wait to see Lidia for my next appointment! I've already started looking for some fun inspiration for my next set (not pink) ;) read more

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The picture doesn't really show how bad it is. I had my eyebrows done Monday before Thanksgiving by Kim. She burned me to the point that I have scars and scabs both in my forehead and my eyelids. I don't have much eyebrow hair and it has always been very easy and fast on other salons. It's Sunday, almost a week after and the scabs & scars are still there. Hope they go away and not marked for life. read more

Q Nails & Spa - Burned with scars and scabs - Nail Salons Near Me - Miami, Florida

I've use this place a few times because it's close to home... But never again....I'm sitting in here right now and my nail tech has been on the phone (AND facetiming) for the majority of my pedicure. Completely unprofessional and unacceptable. I get phones have taken over our lives, but guess what? If I used my phone like this at *my* job, I'd be fired immediately. read more

For $60 I would've expected a better job. Was seen by Ronnie. Was very rushed just acting like he was ready to leave and wasn't very helpful with my nail designs. Just stickers is what they had to offer and he just carelessly put them on there. I showed him what glitter nails I wanted and this was NOT how I wanted them. But again, he was just so rushed to pick any glitter polish instead of looking at what I wanted it to look like and see what polishes I needed to achieve the look. I'm no nail tech but I could've done a better job as far as just a glitter look goes. Smh. Probably never going back. I've had the same service at cheaper places. If I'm going to a more expensive place I would expect better treatment and better nail designs. I'm so upset I even paid the $60 but I was asked to pay even before the service started. Smh. read more

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I got my acrylics done with Don and he doesn't make any small talk and is a bit intimidating but it's fine because his work is amazing however expect whatever you get to be more then what the price on the website is coffin shaped acrylics are $35 and a refill with 1 broken nail is $20 but it's worth it because they are strong and look great. read more

Q Nails & Spa - Acrylic nails done by Don - Nail Salons Near Me - Miami, Florida

Just got this full set , literally , 3/16/19 at 5:26 pm. I paid for the full set and this is what I got .. if you want rushed service and people doing a terrible job , come to this place. The only good thing was the lady that did my pedi cure .. she was nice , professional and did a great job. Here's the kicker - I came here based on yelp reviews read more

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My first and last time coming here. Don was in charge of my nails FOR MY WEDDING! He put a full set of what looked like shards of broken plastic on my nails and called it good. 5 coats of white polish later I realized that this wasn't what I asked for. Another tech came and tried to help, I showed her a pic of what I asked for she told him to take it off.....2nd coat....fail....remove ...3rd....fail...remove. At this point I'm crowded with 4 other techs who are trying to explain to him how it should be done, to no avail. 5 fails later he starts slamming his tools and the cabinet door to his station. I realize that he gave up a long time ago. So I got up and told another tech that I was leaving. I had to pay 30 bucks for the sorry job that he did.....I want my money back read more

Q Nails & Spa - This is one hour after I left Don's station. ...I didn't let him finish because he started slamming his tools. I WANT MY MONEY BACK - Nail Salons Near Me - Miami, Florida

I did my nails w/ Ronnie & they look horrible! He's the worse nail tech I've ever met. He did them crooked & said it was cause my finger is crooked, really? Cause I've never had crooked acrylics before & I've been doing them for 5 years. The shape is sloppy & he didn't put nail polish near my cuticle so I can go in for a refill sooner. Never going to that salon again. He should be fired, there are several complaints about him. I wish I had read them sooner. read more

Q Nails & Spa - I did my nails w/ Ronnie! He's horrible - Nail Salons Near Me - Miami, Florida

I've been a client of Lidia's for a while now and she is amazing! She recently moved to this salon, so naturally, so did I! I atmosphere is calming and everyone is so nice Lidia is a artist with a special craft! I have always been a very plain person when it came to my nails, but she helps me think outside the box. She's done everything from a classic gel mani to glow in the dark acrylic sets. I've had lots of different nail styles because of her and I love it! read more

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I'm still searching for a good nail salon, so I visited Q Nails yesterday as a walk-in. They suggested I pick out my color while waiting, and within 15 mins I was called....so far so good! This salon is large, clean and nicely furnished. They have large comfortable pedicure chairs that vibrate and a gorgeous aquarium. The polish selection is good too. I saw a lot of gel polishes with a chart to help you coordinate them and lots of regular Essie and OPI polishes for those of us that prefer a traditional manicure. My nail tech was an Asian gentleman. He showed up with his tools in a plastic container, so I'm assuming/hoping they were sterilized prior to use. Overall, he did a pretty good job, but was a little aggresive with the cutting of the cuticles. He hurt me once, and after I spoke up, he was more cautious. I was pretty relaxed during the treatment, but was turned off by his constant coughing. Most of time he was able to turn his head, but there was a few times that he coughed on my feet...yuck! I deducted a star for that! Overall, I liked Q Nails. I will return, but this time I will be making an appointment with one of the female technicians. A regular mani and pedi is $30, and they offer spa services at reasonable rates. I will update this review, if I don't get coughed on at my next visit! read more

Q Nails & Spa - My mani! - Nail Salons Near Me - Miami, Florida

Ben has been my nail technician for several months. She is careful and professional and does a beautiful job with my mani/pedi. I have used other techs and left disappointed. Use Ben! This is an update and a change of rating. After walking in on a Thursday around 5:30 ( Ben was not there) I was told that I could get a gel manicure if I would wait. After almost an hour of soaking in acetone to remove old gel, the remaining technicians started arguing because it was late and they didn't want to take me! I felt bad for the sweet and professional receptionist who was embarrassed! Sorry Ben ... you are fantastic but this salon is terrible especially when the owners are not there! read more

I've been getting a mani/ pedi here every 2 weeks for over a year now. No matter who attends me I always leave very happy! And I am a picky person when it comes to my nails. The service is great, it's very very Clean. They have recently started updating the decor, chairs and walls. Didn't really need it but so far it looks great! Fairly inexpensive and they have a ton of staff so the wait without an appt is never too long and they usually do a great job of fitting you in. Only wish is that they had someone that could do cute designs! read more

Q Nails & Spa - Gel mani and regular pedi! No matter who I get, I always leave with a smile on my face :) - Nail Salons Near Me - Miami, Florida