Service - 5 stars Ambiance- 5 stars…read more I visited Spa U'ilani last week for a Anti-Aging facial. I wanted to spend the entire day in here! As soon as you check in for your appointment, there are forms you will have to complete and while you do that, you are provided with a warm face towel and soothe the nerves and to begin your relaxation treatment. The staff member that greeted me was very warm and welcoming. You are offered a luxurious robe and slippers to wear during the entirety of your spa treatment. Prior to entering your treatment room, they ask you to wait in a beautifully curated and super cute room with a water dispenser and mixed nuts for you to enjoy while you wait. It was a whole vibe with low lighting , modern touches and such comfortable lounge chairs. Donna was the female who served me. She seemed very knowledgeable about how to better care for my skin and was thorough with each step she took. After your treatment, you have the option to take a nice, warm bath in their state of the art, delta showers and help yourself to the products in the bathroom. I can't wait to visit again :)

If you're looking for a place where the entire environment is designed to slow you down and help…read moreyour body unscrunch, Uilani delivers. I had a wonderful massage experience at Uilani Spa from the moment I walked in. Everyone who works there is friendly and attentive. I was greeted with a refreshing hot towel for my hands and given a consent form to complete. Then I was escorted to the women's locker room with a bathrobe and slippers, where i changed and stored my belongings in a complimentary locker. Afterwards, I relaxed in a quiet, dimly lit lounge until my massage therapist, Yumiko, retrieved me. She expertly honed in on my problem areas before she began working on me. My shoulders were very tight and in pain while she worked on them. I heard my spine pop a few times. It's that moment of "Ahh..." when the pockets of tension you didn't know about are released and you wonder how much you were low grade suffering in daily life without realizing. I signed up for the lomi lomi massage, which I've never had before. I'm not sure if the hot towel treatment is part of every massage they do here but it's a nice touch that helps undo the knots. It's like Uilani thought of every little thing to help you relax beyond the massage itself. The massage cot can be adjusted to a seated position, which is how my massage ended. It's like they're easing you back into being vertical again. The experience continues: You go back to the lounge where you sip iced tea and eat a small crunchy snack before you leisurely make your way back to the locker room for a hot shower. Shampoo, conditioner, body wash, towels, a blow dryer, Q-tips... all provided for you. You're not rushed to pay and get out. This place is about 50% more than another place where i had a one year membership, but all the little touches they use to enhance your relaxation and enjoyment make the experience so relaxing. You didn't just get a massage, you got a full relaxing experience.

tl;dr: excellent deep tissue/sports massage from Mel, reasonable pricing, and convenient locations,…read moreparking, and booking. The Alana location has a nicer ambiance overall, but the Hobron location has soothing vibes once inside as well. Have been coming here since 2020. Initially I saw Jackie, but sadly (for me), she moved (but congrats to her on taking some big steps in her life and career *heart*). Since then, I've been seeing Mel, the owner, for regular sports/deep tissue massage. She always makes sure to check in regarding how my body is feeling, specific areas to focus on or avoid, etc before having me disrobe. She does a great job of addressing my areas of concern as she progresses through the massage. Her firm pressure, attention to trigger points, and thorough technique always leave me feeling relaxed and rejuvenated whether I'm dealing with surfing soreness/injury or office worker related tightness. If you're looking for a therapeutic massage, this is the place to go!

This place is wonderful! It is clean, professional, friendly and decently priced. Right now I am…read moreenjoying Mayumi's massages very much! She can find the knots and works them out great! I highly recommend this place!

When I first walked in, the woman at the front desk immediately made fun of my Christmas socks and…read morethen said something to the woman next to her in another language while looking at me. It was awkward and unprofessional, and it set a bad tone right away. After I changed and put on the robe they provided, she later told me I needed to put my hair up. I didn't have a hair tie, so I asked if they had one. What made this strange is that everyone else in the spa had their hair down, and I was planning to shower anyway with shampoo and conditioner. It felt like I was being singled out. As someone with curly hair, it made me feel targeted and uncomfortable, especially since no one else was asked the same thing. She also made a comment about keeping the sauna clean, which honestly made no sense. I had just arrived and had done nothing that would make it dirty. The comment felt unnecessary and insulting. For context, I had just gotten off a 5 1/2 hour flight and couldn't check into my Airbnb yet, so I came here just to shower and kill time. Instead of feeling relaxed and welcomed, I felt judged and uncomfortable the entire time. Overall, this was not a good experience. If you're looking for a spa that's welcoming and respectful, I'd suggest going somewhere else. I personally would not return.

While working on the island these last few days, I had the opportunity to take 3 hours of my busy…read moreday and go for a body scrub, wrap, facial massage, and shampoo. It was totally an immersive experience and I could not have asked or more relaxing break My masseuse was named Kate. She was very friendly, very helpful and she explained every step of the way as she was proceeding through each one of the processes. I would and will definitely be going back next time I'm on Island.

This was a great treat. The ladies were so nice and patient with me. The spa also has a beautiful…read moreview while you lay down and relax. Money well spent.

Excellent products. Very friendly staff. Clean and organized facility. Located in Hyatt Regency…read moreHotel in Oahu Hawaii.

Yan and Jenny took care of me and my partner for a 2-hour massage. It was extremely relaxing and…read morerejuvenating. They even provide cookies 'n' cream ice cream afterwards, which is delicious! I like the cozy vibe of the venue (feels like a friend's home) and the views of Waikiki + the ocean are spectacular from the massage rooms. Definitely a must-go!

My husband and I went to Lava for a couples full body massage as part of our honeymoon. Annie and…read moreJenny were amazing. They set up the room with a cute sign and gave us ice cream afterwards to celebrate. They allow you to choose which types of massage and areas you'd like them to focus on. My whole body feels way better and less tight. Annie got out many knots and focused on areas where I was sore and tight. I would highly recommend Lava Massage and Day Spa and we will definitely be coming back! Thank you Annie and Jenny for such a great experience.

My friends and I had a very good quality time here. It was our first time in a Korean spa and…read moreexperiencing the body scrub. We had the Platinum Body Scrub (#5), and one had the facials only. My technician was Mina. She performed my service package. At other spas I've been to, different people performed different tasks in the spa package. Mina was excellent at everything, from scrubs and massages to facials. She was professional, friendly, and thorough with her work. She also provided instructions after each item session (my package included facility use, scrub, massage, and facials). I got to the facility ~30 mins before my appointment. An employee walked me through the facility and provided instructions. I used the hot tub and plunge pool before the scrub. After my session was done with Mina, I had lunch with friends. After that, I used the dry and charcoal rooms. The business was clean and organized. They had lockers for us to store our things in. The posted signs on the wall were a little confusing, but you can always ask the staff if you are unclear. They were friendly. In the beginning, I was a little nervous about booking for my group after reading the negative reviews and responses, as I wanted the day to go smoothly since we were there to celebrate birthdays. Anyway, I'm glad it went well :).

I'm not sure why I waited so long to come to Loess Spa, but I'm already planning my next visit…read more For some reason, I always assumed parking would be a nightmare in Kalihi, but they actually have their own private parking lot right in front, partially enclosed with bamboo fencing, which made arriving super easy and relaxing from the start. I was honestly blown away by both the service and the amenities. I did the basic scrub package, which came out to around $100 total including the $50 entrance fee, and it was absolutely worth it. The entrance gives access to all the spa amenities including the charcoal sauna, red clay sauna, steam sauna, dry sauna, hot tub, and cold plunge tub. I came in around 10 AM without an appointment and they were still able to accommodate me for an 11:30 scrub, which I really appreciated. I highly recommend making an appointment though, especially if you're planning on getting a scrub or package service. I was able to experience all of the amenities, and for most of the saunas I actually had the rooms to myself, which made the experience feel even more relaxing and peaceful. Honestly, this would make a perfect solo date or even such a great girls' day activity. My scrub was done by Young, and she was amazing. She made me feel comfortable the entire time, maintained eye contact while speaking with me, was very personable, and provided such attentive service. You can tell she genuinely cares about making clients feel at ease. This was actually my second Korean spa experience in Honolulu, and honestly, the other one doesn't even compare to this level of cleanliness, service, and overall atmosphere. The only minor thing that made me slightly uncomfortable was during checkout while I was tipping -- another worker or possibly co-owner was standing directly behind me, and I wasn't sure if she was looking at the screen. It wasn't enough to ruin the experience, but it was the only moment that felt a little awkward. Other than that, my experience was amazing from start to finish. Definitely worth the visit, and I could easily see myself coming back monthly.

Massage was 5 stars. The service staff was very welcoming. The facilities are not worthy of the…read morebrand. One shower-was out of order; a very small dry sauna, one singular steam shower, and very small ladies locker room without hampers. The relaxation room had snacks and beverages-was okay but nothing special. Highly recommend the massage services!

The receptionists were very accommodating and kind, I will give them 5-stars for that! They took…read morethe time to explain the different treatments, along with the different products that will be used within the treatments. I have a nut allergy, so they researched if there was any kukui nuts inside of their local products. As for the women's locker room, it's very clean. Though the reason I gave this review a 4, is because there's absolutely no electrical outlet near the hair dryer section. We literally brought our hair dryers to the wall outlet, unplugged the humidifier or air purifier, in order blow dry our hair near the door, very awkward experience. Not to mention, the massage therapist was very nice but for some reason I just could not relax at all during the massage. It didn't help that the therapist kept saying out loud, "relax, you need to relax, you're so tense." And just something about the energy of the room and vibe was off for me.

Love the experience here! The ladies did a great job. The room has a nice view of the city and the…read moremassage was so relaxing! The pressure was a little harder than I liked but you can always speak up so they can adjust it. Great way to end the day after hiking. The promo price can't be beat, make sure to book before 6 pm to get it.

Nice spot. Friendly staff. Good Thai massage. The ladies bent me and stepped on muscles I didn't…read moreknow were sore. It was a great experience but I have a few complaints which prevent it from being 5 stars. Couple massage was good. Pressure was good. The parking is just "go check if it's open" and not "this stall is open". If I were the business owner I would improve this to streamline the experience. For as much as I paid for the massage I would have expected parking to be validated. It wasn't. What prevents a five star review: they asked what was sore but they didn't focus on those areas at all. The last 10 minutes of the massage was aggressively rubbing my scalp which didn't feel good and honestly was the worst part of the massage. I'd rather she have massaged my traps/upper back like I had mentioned. My neck and back are still sore today. The search for a massage place that will focus on areas is still ongoing. It seems they all have a script that never is deviated from.