I needed two outdoor frost proof spigots replaced that were original to the house 63 years ago and…read moreI was nervous about it. Greg came out and handled it like the pro he is. Neither of them were easy and required special tools but it all worked out in the end. Very happy with the job and a fair price too. Thank you Greg

We had a wonderful experience with Petersen plumbing putting in a new water heater today. We had a…read morewater heater die and after more than a week of getting nowhere with American Home Shield and NW Sundance Plumbing, I just called Petersen and had a water heater installed just a couple of hours later. The techs were friendly, informative and clean. The process was quick, easy and professional. We'll use them again.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

We had Oregon Custom Plumbing come to help us with our water heater and I couldn't believe how…read morefast, affordable and efficient they were! I will never call another plumber! Orion Custom Plumbing you are THE BEST!!!! Thank you so much!!

HIGHLY RECOMMEND Oregon Custom Plumbing. The owners/workers are amazing people, They are honest…read moreand hard working, if they say the can do the work they will do it and do it right their work is nothing less then the best...... if you call them and it's a job they can do you won't be disappointed........

Kevin did an excellent job. He knew his job well. Very professional and courteous. I will…read moreRequest for him again if I need a plumbing job again.

Eric called to let me know he was on the way and arrived on schedule. He did a thorough job serving…read moremy HVAC system. At the end of the call he explained what he did and reviewed items I needed to keep an eye on for possible issues in the future. Overall I was very satisfied with his service.

Very professional and kind! Very thorough and explained the cost upfront. Very knowledgeable as…read morewell. We had a clogged toilet and Alec had it unclogged in 10 minutes. I highly recommend Alec to do the job for you!

Outrageous! This company charged me $450.00 to check my tankless hot water tank!!! This is…read moretotally unacceptable because the parts are very inexpensive and the process of cleaning a removable filter does not require plumbing expertise. This is nothing more that price gouging and corporate misbehavior. I am 75 years old and this sets my budget back for months! Shame on you Pacific Plumbing of Eugene.

Was on time, checked out old water heater and because of upper element shorting out said it was…read morealso leaking in several areas. Replaced it did great job replacing and hooking it up. Very helpful and friendly.

The electrical work for the new sauna was completed on time and in a professional manner. Ran a new…read more20 amp circuit right where we needed it.

**UPDATE** I called…read moreTerrence and his crew back to replace a large part of my very old sewer line in my back yard that hadn't been touched since it was built in the 1950s. They did a great job, were finished in just a few hours, and I have a new sewer line working great for less than half of the other quotes I got. Fantastic company and a fantastic crew! **ORIGINAL REVIEW** Terrence and Jacob showed up at 4:30 p.m. to clear my sewer line. They both worked hard in the heat for 2 hours to clear large patch of very stubborn sludge in the line, then refused to charge me because they weren't able to clear the line as promised. They are coming back tomorrow morning with the large hydrojetter to finish the job and charge me once the line is cleared. They were both honest, very nice, communicated clearly, and have been a pleasure to work with. I personally really appreciate this kind of honesty and I reward it whenever I can. I'm going to hire them to fix that belly in my sewer line which is a much larger job with a much higher price tag than what I originally called them for. Terrence's bid was substantially lower than the other two bids I got for the same work.

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

Total rip off. I had no choice because I'm out of state. Renter told me he was there for 45 min…read more Total and charged me $725.00 to replace valve and 3 ft of pvc pipe.

Quick Response. Quick scheduling. Got ithe job done in a timely manner. Fair price. Excellent…read morework! We will definitely be using him as our go-to Plumber from now on! Excellent service!

Called for some sink drain clean-ups that I had botched putting back together. Baxter's had a pair…read moreof plumbers at my house at 11. I was glad to see one of the plumbers was an older, experienced journeyman. (One time I got two youngins' from Baxters and things went a bit sideways). This time, the two knocked the work out in about 30 minutes. Two sinks flowing better than ever. Including their cleanup time, billing, and my payment, the entire process took 40 minutes. Reasonable pricing.

Outstanding Service!…read more We had a 78 year old main line, connected to three properties - collapse. They made all NEW separate functional sewage lines! From first initial call, to check in a week after of Completion. They were outstanding! Easy to work with and Amazing customer service. Onsite, we had the pleasure of Scottie and Jake working our project. They went ABOVE AND BEYOND! From my daily concerns, to there very thorough understanding from start to finish. They were VERY thoughtful of my precious plants & backyard. They went above to ensure it was done right, and NOTHING was accidentally broken. A week after the project was completed. Scottie reached out to ensure things were going well and we were pleased. With a small request on our part. It was done! I cannot say, Thank You enough to the Baxter Team! I highly recommend them. If you want a honest, trustworthy team to get the job done. Correctly and professionally. CALL BAXTER! They are on YOUR side. -Centennial Blvd.