We have rented a box here for over one year. The online service is pretty convenient. But recently…read moreElizabeth (the owner) went above and beyond in customer service. Some mail had been missed in the box when we came in to collect it. When we reached out, Elizabeth checked, came in after hours, found it, and made it right, staying late so we could get it in time. This is the exact kind of personal service that makes a small business one you can count on. Thanks!

We rented a post office box there for 18 months. We experienced great customer service and secure…read morehandling of our mail and packages.

They've always been welcoming, friendly, reliable, & prompt to inform me when I've got a package…read morewaiting to be picked up. (Side note: if you enjoy cinnamon in your hot cocoa, you might like the Bigfoot chocolate bars they have for sale.)

Mail scans. Apparently not a thing. I have requested twice to have mail items scanned. After…read morewaiting a week for the first one, I had the mail picked up. They still list it as 'scan pending'. The second one has been a week and still no scan. I will be looking to move to another provider.

Great customer service!!! Very helpful with scanning documents and helping with digitization.read more

Always pleasant doing business there. They're the best!…read more Service with a smile and perfect amount of shipping supplies and services.

Very nice and friendly. They are fast and efficient. Thank you Mailboxes Northwest for helping me…read moreget my faxing done and my packages mailed.

They have been so helpful for sending packages of all sorts! From UPS, FEDX, or U.S.P.S…read more. They can do the packaging too!

Top notch professionals. Everyone is helpful and kind…read more For all your shipping needs go to this Northeast Portland location.

Convenient for dropping off packages that are are labeled, but unlike many other stores, they won't…read moreprint a label from a QR code. If they added this service which has become the standard and would make them on par with others, I would give them 5 stars. That being said, they offer fax, notary, printing and passport services in addition to shipping. The small space is packed with shipping supplies, stationary, cards - you have to navigate your way around - making it feel smaller than it is. Located right on NE Broadway in the heart of Irvington, you can typically find a parking spot right out front, especially now that the city has reengineered the street creating more parking spots.

I had the best interaction at the UPS store today! I had a list of things to get done today and…read moreGuru happily helped me through all of them. He was so kind and personable and it really turned my day around. He possibly restored my faith in humanity- at least momentarily lol. Thanks Guru, you deserve the world and I hope that you're able to return to your hobby of working out as soon as you are in a good condition to do so! :)

We've always found the staff friendly and helpful. Today they went above and beyond by helping find…read morean Amazon return box that we had dropped off, only to discover a few hours later, that two separate items were in the one box that needed to be returned as separate items. Thank you for helping resolve our mistake!

Located right next to Whole Foods, this is a convenient place to stop if you have returns that…read morerequire being mailed by the USPS. just make sure items are in a sealed bag, show that the QR code, and they will create the label and mail. plus give you a receipt that packaged was dropped off. The customer service is friendly and efficient. There is parking right out front. The space is clean.

I've had a mailbox at this location since 2018. I have watched many of their employees come and go…read more I've seen the store ownership change. I love this place. I receive lots of packages and I don't always have the ability to pick them up right away. The store receives and stores my packages well. Under this new ownership, they have not ever lost any of my packages. The employees are friendly and helpful. They always remain pleasant and professional, even when I hand them a stack of slips for 14 packages. Malachi is the manager and he is exceptional. He knows me by name and sight, and his memory is great. Sometimes when I'm picking up packages, he will remember that another package just came in for me and will grab it instead of making me come back. At one point, he or another employee would gather my packages and have them waiting for me. The price of the mailbox is more than fair for what I get. Prices for other items trend on the higher side, but it's the price you pay for convenience. I've shipped packages here and the prices weren't much different than USPS. The lines at this store can be long at times, but the employees do their best to move through the lines quickly.

Lori, the owner, has been so kind and helpful over the last year that I've been a customer of…read moreBroadway Station. Absolutely recommend the mailbox service here!

I have taken my packages to Loralei for quite a few years now, and I can honestly say that her…read morebusiness is a pleasure to use. It's one of the last sorts of old-fashioned places that make a town feel like home. Yes - it's quirky and real, run by a real person, who, by the way, is a doll. One of the last places to experience real community- what a wonderful breath of fresh air.