Great customer service!!! Very helpful with scanning documents and helping with digitization.read more

Always pleasant doing business there. They're the best!…read more Service with a smile and perfect amount of shipping supplies and services.

Everyone was so helpful and friendly. I had a few items in the box, and they help me with using…read morefiller to make sure my items didn't get damage . If you are ever in Woodland and need items to be ship out , you need to go to The Letter Box.

Friendly service and a resource for mailing on a Saturday when PO is closed!! Fun to check out the…read morecollection of 3D printed decor too!

I was stunned by the exceedingly customer service.One and a half years ago one of my UPS mailed…read morepackages was badly damaged in transit.The BG UPS store staff and I had several contacts with the UPS claims department who never sent me payment for the claim they acknowledged was justified. After such a long time I had accepted I would never be paid.That was until the new store owner,Amy,recently fiercely advocated for me. Her efforts resulted in my receipt of the full claim amount (204.00 from UPS Capital Insurance Agency). I have always received good service from the hard working staff at BG UPS.Nonetheless,to have the owner voluntarily battle for me was extraordinary.What an exceptional community business!

The team at UPS store is very courteous kind and professional and quick to meet my needs.read more

Yahoo there is a UPS store finally along the I-5 corridor halfway between Vancouver and Longview…read more Great option if you live in the Ridgefield or Woodland area. This location is brand new. They don't have a sign out front, but it is right across from 8 cows, creamery. Plenty of parking directly outside. Staff was patient and helpful. They have Wi-Fi access if the Internet is slow. There was no wait and it's easy to zip in and out. Officially favorite UPS store.

Customer service person was not professional, actually condescending & complicated a very simple…read moreflat parcel to be shipped. Will not use this location again. Unfortunate as we reside in Ridgefield but will now use another location.

You call yourself an authorized UPS shipper but can't even supply UPS boxes to ship items and make…read morepeople pay for a box from your store AND $2.95 to print a label since you can't scan the UPS barcode. What a joke! I will know NOT to use this business especially when employees are rude, unprofessional and unwilling to help. I've used "Postal Annex" style businesses all over the US and this is by far the worst. I'll take my business elsewhere.

Always friendly and helpful! Drop off/ship there a few times per month and always receive good…read moreservice.

I have been used pushing the envelope for about 7 years. I have my mail sent to Pushing the…read moreEnvelope, because it is very convenient and also so I don't have to worry about having my mail stolen. Pat always goes above and beyond, and I would highly recommend this mail service.

Pushing the Envelope is an independently-owned mail and parcel service. With the theft of mail and…read morepackages so prevalent, it's a perfect solution. Mail and packages are delivered to a secure location. Also, unlike a PO box, you will have a street address so packages can be delivered. When employees are not available, items are locked with an alarm and cameras in place. Pat, the owner, is very friendly.

Needed international passport photos, one of the few places that offers this service. They did a…read moregreat job of providing this service. Loved the personal touches in the store! The owner was very nice and easy to work with, will be using this shop for future needs.

I went here because it came up as the only place in Vancouver that does Canadian photos, as the…read morerequirement is very specific. The female employee was very helpful and pleasant to work with as I spent several hours there printing off documents in color as I was putting my packet of documents together in order to get them shipped out that day. After my photo was printed the lady wrote the date on the back of the photo, as required, in gel pen, which led it to smudge terribly. I brought that to her attention that they were very particular in the application process. I don't want to wait 8 months for my application for it to come back denied because they didn't use the correct pen. The lady agreed with me and reprinted the photos. She reprinted them again and then proceeds to use another gel like pen that created the same outcome- a smudged up date on the back. I said "it's doing it again.." Bryan, the manager, was within ear shot, listening to all of this, comes over behind the counter and says "what's going on...?" Lady worker says- "the pen keeps smudging-" He takes the photos, uses an alcohol wipe to take the gel ink off and begrudgingly writes the date in a sloppy manner, leaving tiny smudges of the old ink on the photo front and around the edge of the photo. Thanks? Meanwhile I had requested them to print a color photo of a receipt, she prints in grayscale, I asked for a printed copy of my drivers license and passport together in color- she makes the copy but the two pieces of ID are overlapping each other and part of my drivers license was cut off. I simply asked them to reprint these as those would most likely be denied causing my whole application to be returned. Bryan seemed to be annoyed with providing customer service as I asked him questions about needing to sign the back of my photos just to clarify. Instead of being kind and reassuring he was snarky and said "I've done 500 of these" I know what I am doing kind of thing...then he almost throws away the old UPS envelope that I brought in. The lady said they didn't have big enough envelopes so we had to ship it in the old one... I said "we need that envelope- you don't have the right size." Bryan, gets the envelope out of the garbage can and then begins to put my documents inside. I was watching him doing it and making sure was all good. Instead of a "thanks for coming in, you are all set..." he says rudely "we are all done here....you have your tracking receipt...." I turn around and leave "okay thanks..." I'm not sure why he was so annoyed but I must have hurt his fragile male ego. I don't recommend this place, make the drive to Portland.

I've had a po box for YEARS! they are helpful all the time! :) even when shipping can be a pain…read morethey sit there and try to figure it out even when we are both frustrated because technology is great until its not! lol

I received a package that had my address, but the wrong name. There is a common scam where someone…read moreuses your address, you give them the package because neighbors help neighbors, and you receive a bill later (if this happens to you please keep close watch over your banking accounts). The package says it's from Fedex, but there's some UPS info as well and the format doesn't really match either based on my experience in shipping. I plugged in all the tracking numbers with both logistics companies and they stated it wasn't theirs. Knowing that I reached out to the number for the shipper, Postal Connections, and spoke with Sherry. She asked for my name and number so she could research and get back to me - totally valid! A little while later I received a phone call from the intended recipient asking if she could pick it up. Which is a hard no, I want this tracked and I'm happy to do a RTS. So, Sherry shared my personal information with a random person that may or may not be a scammer. This person cleary has my phone number now, may or may not have my address, and I'm going to have to take extra time out of my day to figure out how to get this package RTS ASAP. To say that I'm displeased would be a serious understatement.

These guys are great. We needed a notary service quick. They do it. We had a PO Box with them 7…read moreyears ago and the guy remembered us! He did the notary, made some copies for our records and had the FedEx guy hold a couple minutes so the documents went out right away.

I would give negative stars but Yelp doesn't allow it. This Postal Annex is such a joke. We…read morebought a book of stamps and the price was $16!!! For an $11 book of stamps!! There is a $5 service fee! $5 DOLLARS as a service fee?! You can go anywhere and get a book of stamps for $11. If this place is gouging you on stamps what else can they be gouging you on! I would recommend to NEVER go here and use their services! What a rip off!!!!!