***NOTE: I'd actually give this place a 2.5 out of 5, but I'm going to round up to 3.
One of my housemates, who's from Cupertino, LOOOOOVES Purple Kow. Every time we talk about boba (or "pearl milk tea" as she calls it), she raves about this place. For our 3 day weekend, we took a mini roadtrip to Berkeley/SF, so I figured, why not try what's supposedly "the best boba in NorCal"
+ IMPRESSIONS: The storefront is kind of confusing. It shares a lot with TopDog next door, so the line on the right is for TopDog, but the line on the left is for Purple Kow. When we got there, there wasn't a railing delineating the two lines so it was kind of awkwaaaaard standing around the front of the store, looking confused.
Also it was kind of annoying because we were at Purple Kow by 12:15ish (Saturday), and they still weren't ready, despite having their store hours for 12.
Although the store-front itself was small, the interior is quite lovely and modern. Similar to a loft, there's an upstairs (which has both cons & pros, read on to find out why!)
+ SERVICE (1.5/5): As the store finally opened, a girl pulled up the chain to open the giant, sliding glass door. There were already a few parties waiting, but it wasn't like we were all swarmed around the cash register, screaming, "TAKE MY MONEY!"
My friend politely asked her if they had a bathroom (since we had been on a 2hour car ride) and the girl replied yes, with an indifferent tone and without even making eye contact. Then my friend asked where it was, but the girl ignored her and walked back to the register to start taking orders.
I understand you're busy with opening the store, but it doesn't mean you have to be rude, especially when all you had to say was "the restroom's in the back of the store."
As we ordered, the girl looked dazed and frantic. It was only the first 5 minutes, with ONLY 5 parties ordering too, so I'd be concerned if it was rush hour with the line trailing out of the door.
Ordering was pretty slow as well, so I wasn't really happy about that.
+ DRINKS (2.5/5): I'm from SoCal, where the giant boba cups first came from Half & Half, so I really wanted to see if Purple Kow lived up to it. My friend directed me to their "popular drinks" poster that was near the register and it was refreshing to see that they had a multitude of drinks, other than just iced milk + boba combinations.
I ordered two D4s (one was for my sister since I was seeing her later), which was iced milk with grass jelly and boba. I thought it'd be a change from the typical iced milk + pudding/boba I always order.
The cashier did make note to tell us that the boba would take 20 minutes to cook, but we were fine with it.
Since there are only 2 tables downstairs, and both are awkwardly located suffocatingly close to the entrance, we opted to go upstairs to sit. The upstairs was spacious, clean, modernly/well-decorated, and the natural light through the windows was perfect for a fun adventure in Berkeley. HOWEVER, the downside to sitting upstairs is that it's pretty hard to hear your order being called. I'm not blaming this on the cashier, who was belting orders from the top of her lungs, but because of the normal traffic in/out Purple Kow, it gets really loud, really fast.
So sitting upstairs required vigilance about your order and possibly running up/down the stairs multiple times to check if your order was ready.
Once I got my drink, it was rather... mediocre? I know it's an iced milk drink, but it was really creamy and basically tasted like coffee creamer to me. It was way too sweet (even at 75% sweetness) and too rich (but not in a good, decadent way) for me.
The boba wasn't soft, and was annoyingly overchewy.
It was pretty mediocre for something that everyone raved about so often.
I did appreciate the grass jelly though, and thought it gave a nice brown sugar taste to the overwhelmingly creamer drink.
+ OVERALL: I'd probably go again, but order the milk teas. The special D4 I ordered was too creamy, even for an iced milk drink, which tends to be blended more smoothly.
Service was lacking, and if you know you've got lots of people that like Purple Kow, possibly hire an extra staff member, to make things go more smoothly.
The store itself was pretty large for a small exterior, but I'd suggest investing in some type of PA system to alert customers upstairs of what orders are ready (something many boba places in SoCal have, Half & Half, Factory Tea Bar, etc.) read more