I hired Purple Fig Cleaning Company to clean my 725 square foot space and was initially quoted $267.20, which already felt high for the size of the space. While the cleaners were mid-service, I received a text increasing the total to $332.24 plus tax due to "the level of dust buildup." I agreed to the additional charge on the spot because I assumed it meant I would be receiving a particularly detailed and thorough service. Unfortunately, that was not my experience. I had paid for an add-on service to have the baseboards and blinds cleaned. After the visit, I noticed that one of our pull-down blinds had been pulled down and will no longer retract, and there were new marks on the bath mat. I initially chose not to make an issue of those items. However, I then realized the blinds had not been cleaned at all. When I called, I was offered either a refund for the blinds add-on or a return visit the next day. I opted for a return visit. When the technician left the next day, there was no indication that the job was incomplete. However, when I returned home, the blinds still had not been done. After following up again, I received a call from Natalie, the Director of Client Experience, who explained they do not clean mini blinds and apologized for the misunderstanding. While I appreciate the apology and the refund for that add-on service, it raises the question of why the technician left stating the job was complete when the service had not been performed. More concerning than the blinds issue was the significant amount of dust I continued to find in the days following the cleaning. Given the substantial mid-service price increase, I expected a noticeably detailed result. The level of cleaning simply did not align with the final price point. I shared photos and calmly expressed my concerns, hoping we could find a reasonable resolution. The only response I received was that they "may not be the right long-term fit," and when I requested a follow-up phone call, I was told they would not be scheduling any additional calls. I was nothing but courteous throughout this process and gave multiple opportunities to address the issues. Unfortunately, based on my experience, I cannot recommend this company. read more

The purple fig is amazing. I cannot say enough great things about their service. In terms of promptness, they arrived early but did not knock on the door until the exact minute of my scheduled time (which I really appreciated working from home!). They were friendly and professional. They went above and beyond to make sure my house was clean from top to bottom. I wish I would have taken a "before" picture to compare with the "after". They worked until the very last moment of my scheduled time and I am SO pleased with the results! I have tried other cleaning services in Austin in the past and they don't even compare to The Purple Fig. It's apples and....astronauts. Also, they accommodated my three dogs and my work schedule with ease - asking in advance how they can make things most efficient for me. I really appreciated that. I highly recommend TPF. They even left me a free bottle of cleaner! And let me tell you..it smells SO good. read more

Purple Fig is awesome! I work in IT and I don't have much time to put in my fair share of the chores around the house. My wife is kept busy enough with our kids (1 and 4 years old) and is expecting another on the way. I decided that if I couldn't help out in person, at least my paycheck could. I choose purple fig because they have a solid reputation among my friends, and because they don't use chemicals that could harm my children. As an IT nerd, it didn't hurt that there website was pretty sweet. http://www.cleanfig.com/ (not just your average wordpress or joomla build here). I stayed with purple fig because they have a tight and careful processes when cleaning a house (almost like an algorithm :) ). It also didn't hurt that the price was right and Amanda and Charlene are about the nicest people you could ever meet. read more

Wow, I have some bad news. My house is too clean to live in now that the entire wonderful Purple Fig team has cleaned it! Everything from my initial questions and booking went so well, I really thought your company was too good to be true. The four wonderful ladies who cleaned my home were so friendly, perfect listeners and incredibly attentive. I also run a small business in South Austin, Pets Crave Love, and I've never met a small local company that is as as customer focused as we are. AND their products are human (but most important to me) pet friendly. Absolutely loved working with The Purple Fig Cleaning Company and we will be customers for life! FIVE STARS read more

I had the Purple Fig for monthly cleanings, and for my move-out clean when I left Austin. The Purple Fig were a delight to have - they were always friendly and very flexible about the cleaning. They were always happy to attack whatever problem I threw at them (including a terribly moldy bathtub I discovered after being away from my apartment), didn't mind switching their schedule to suit mine, and they did a great job making my place clean without the smell of industrial products - it still felt like home. Were I ever to move back to Austin, I would hire Purple Fig for my move in and regular cleanings again. read more

TPF exceeded all expectations -- truly a phenomenal job! I have tried countless cleaning services and none of them end up working out due to the lack of attention to detail. I am extremely happy with the service I received from this company. I walked into my house and was overcome with joy (and a beautiful clean smell that literally lasted for days!!). I especially appreciated the note that was left for me. TPF made sure to mention my shower will need continued work (I know it's a WIP), but overall, I thought it turned out great! I am already looking forward to my next cleaning service! read more

From one small business to another, we (Of The Lion Fitness) really love Purple Fig cleaning products. As a gym owner, when we clean our mats, we need something safe, reliable and something that our clients won't have an allergy to. We loved it so much, we started using it in our house too. The cleaning product as been awesome. The smell reminds me of my house growing up after my mom would clean. Amanda is as friendly as it gets when it comes to customer service. If you are looking for a local, safe, and smell great product, I 100% suggest Purple Fig! - Coach David, OTL Fitness read more

We've used Purple Fig for about 4 years now and have loved them! The house always smells naturally clean. I love the feeling that the house is clean, but nothing is ever out of place. They even do small touches like putting out vinegar for fruit flies, sharing household tips or even arranging the stuffed animals on my son's bed. They are okay that our dogs are in the house while they clean which is really nice. Most importantly, I love that they take care of their employees and it means so much to support a local business that wants to reward their hard work. read more

We have used so many different cleaning services over the years- from franchise operations to independent cleaners- and my vote is to support our local companies. We Love Amanda and the Purple Fig- they use the best tools and wonderful green products that leave your house smelling amazing. It's always important to communicate with the cleaner how you like your house cleaned- my preference is from the fans down- everyone is unique in their cleaning approach... checklist is also helpful! read more

I, like many others, have had several cleaning companies over the years. Purple Fig is by far the best. The clean is consistent and reliable. The products used are clean, fresh, and all natural. The people are very friendly, respectful, pet oriented, and are well taken care of by the company. I love supporting a locally and woman owned company that also follows up on their work. I highly recommend Purple Fig! read more

So, I felt it appropriate to write an update after my last review. I'm happy to report that Amanda, the owner, called and insisted on not only not charging us for that visit, but also offering to send a team over to clean at no charge. They did a wonderful job and were beyond thorough. It's refreshing that a business owner cares so much about righting a wrong. We're happy to have the Purple Fig back! read more

Purple Fig's crew was very attentive to detail (using appropriately mild cleansers on sensitive finishes...for instance, keeping the patina on my copper sink looking nice while throwing in elbow grease to get stickier jobs done) and thorough (made sure all surfaces were well-dusted) while being time efficient (I once had another cleaner spend hours 'cleaning the blinds'). They get the job done. read more

I just recently used Purple Fig, recommended from a friend, and I will definitely be using Amanda and her crew again. They are easy to communicate with, on time, very professional, and use all natural and wonderful smelling products. A very responsible Austin business with good business ethics you can trust. Not to mention the cost, which is very reasonable. Thanks Amanda!! read more

Great company- they arrived promptly and used all chemical-free products, which is really important to us since we have so many chemical sensitivities. Their products are also great for the environment. They ask you if they need anything specific, and when I came home, she gave me tips on how to clean certain things, which was helpful. Can't wait for the next clean! read more

If you would have told me 3 months ago I'd be using a disinfection service, I'd have told you were crazy, yet here we are. The Purple Fig was awesome-- they cleaned our house and then sprayed it clean. I feel like my family is safe and they even shared some protocols to 'keep the outside out and the inside in', which I appreciate. I would definitely recommend! read more

This cleaning company is awesome, I texted for a quote and had a date for service within a week. They arrived a little late but had texted multiple times that they were in route but just stuck in traffic. Their team was really nice and worked so hard- we will never need any other cleaners then this team!! Thank you thank you. Our place is spotless! read more

The team at Purple Fig are very easy to work with, and always open to working within my budget for weekly cleaning services. I trust them with my home, and am very happy with their products as we have a baby and two dogs. I also appreciate the reports they leave on the clean and their flexibility to let our dogs in and out while they are there. read more

They're always reliable, on time, and my place always feels like new when they are finished. I am happy about the Eco products they use - nothing too harsh. My fear was that they wouldn't be able to get everything clean in the amount of time they allotted - but I was wrong. They know their stuff and are very thorough each time they come around. read more

I've reviewed Purple Fig before, but they're just such an impressive company that I felt like I had to again. Amanda and her team are such a dream to work with. Professional service, thorough and consistent cleaning with guilt-free Eco-friendly products. Let them know what you need and they will make it happen. Highest recommendation! read more