We have had austins finest clean our 1,000 sqft, two bedroom apartment twice over the past two…read moremonths. After the first cleaning, we were very pleased, and decided to schedule a second cleaning. After returning home from work, excited to walk into a just-cleaned apartment, I was extremely disappointed. - surfaces in both bedrooms had not been dusted/ wiped down (dressers, night stand and desk) - kitchen island was dirty - top of liquor cabinet had not been dusted - coffee table top had not been cleaned - dust and crumbs on the floor were overlooked I called Alexis to talk about what might have happened, and was even more disappointed. She told me that "the dust must have settled" since they had been there hours before, that "sometimes the towels leave lint", and "they don't lift furniture". She assured me that she watched the surfaces get wiped down while I could clearly see that they hadn't been. I was extremely disappointed by the contrived and combative response. I feel completely duped, especially since there are so many competing services at better price points. Attention to detail is paramount in this industry, and apparently austins finest cares as little about the details as they do their customers (see screenshots).

Not impressed. Lacking basic attention to detail and charging wild amounts for services they didn't…read moreeven provide. Charging $130 to clean a 900sqft apartment once a month- not dusting surfaces- huge disappointment. Just don't do it, look elsewhere.

Unfortunately, I am not sure the one star would even be valid as I had no service to even judge…read more This was a no-call, no-show. I booked the service almost a month ago and received a confirmation message. As we got closer, I received an automated reminder texts 48 hrs and then 24 hrs before. The day of, my card was charged. As my arrival window time neared closer; I noticed no employee had been assigned to the job yet from my profile on the company dashboard. I emailed them inquiring if this service was still happening and to please let me know. The hour window came and went and in that period and after I had called twice, left a message, and even used their contact form because I had fully exhausted all my options of communication with them. I chose to go with Maidsway based on a high recommendation from a friend that has used them for years. Even she was shocked and said that if they were running late they always called to give a heads-up. It has been over a day later and I still have not heard back ... extremely disappointing as I had made arrangements for my sensitive pets, rearranged my house so that it would be easy access for them to clean, and planned my day/work schedule around this..during a time where I really needed help with the house and trusted this service to follow through. My money was taken with no explanation or offer of a reschedule or refund.

Nobody came to perform the cleaning. It was a no show and no way to communicate with them as well…read more Multiple voice mails yet no response.

Really do not recommend "Cleaning Savants" to anyone at all. After booking them several days ago…read morefor a full house clean today (and receiving further confirmation at 9am) they didn't turn up at all this morning and then sent a text saying they wouldn't be. Absolutely horrified that a cleaning company would do this and not even give warning. 100% unprofessional and not worthy of anyone's business. What makes it worse is that they took payment in advance and then had the audacity to say they'd keep it and put it towards the next one. Not likely.

Cleaning Savants provided a deep cleaning service to my home. My cleaners were in time and did a…read morethrough, clean! They cleaned the fridge, the stove, the trash can area, the interior windows! It is sparkling. Highly recommend.

They were hired through Thumbtack and agreed to the date and time for the home cleaning. I…read morerearranged my day to ensure I was home to let them in. However, they never showed up and never responded to messages or calls. I ended up contacting Thumbtack directly to get my money back. Do not use them, they are not worth the time and possibly a SCAM now that I see no reviews for them in over a year.

They did a great job giving my home a deep cleaning! Office manager was very communicative also…read more Would definitely use again.

The owner of this company is literally not scrupulous at all. He gave me a worst case scenario…read morequote and then tried to charge me for extra hourly time that his cleaner was at my home "cleaning", supposedly. There was dust on the fans. The floors were yucky. She did not do a good job at all. And on top of it, the owner chose to argue and not listen to his customer. If you want to use this cleaning company,, think twice... They charge hourly and their cleaners take their good old time. And they will continue to try to erroneously bill you.

This local company has been cleaning our house now every two weeks for the last 7 months and we can…read morehighly recommend them. A very nice team arrives always on time and quickly works through out the house leaving it spotless!

I've worked with this company for over 7 years and have had a great experience. They provided daily…read moreporter services for one of my properties and were always reliable, communicative, and easy to work with. One thing I really appreciated was that they took the time to train a cleaner specifically for our building, which helped ensure consistent quality and service. Whenever we had important visits, inspections, or needed extra help, they were always willing to step in and support us to make sure everything went smoothly. It's hard to find vendors that consistently show up, communicate well, and deliver good value, but this team did exactly that. They made my job easier and were a trusted partner throughout the years. I would definitely recommend them!

Such a pleasure to work with this company! Affordable pricing, friendly service, punctual (this is…read morevery important to us). APCS created a custom cleaning plan that suited our needs and above all our budget! absolutely recommend for any of your cleaning needs. They are literally a one stop shop!

I found these guys on Yelp because they were the closest to my mom's apartment, but after getting…read morebids they were also the best price. I thought it was too good to be true until they showed up and completely cleaned the place from top to bottom and surpassed all my expectations! The apartment was spic and span and the maple syrup smell from her pumpkin spice air fresheners that was overwhelming was gone! They were professional, friendly, true to the word on pricing, and surpassed all my expectations. This relationship started with a make ready job, but I'm going to see about monthly services for my home. Bravo!

My husband and I just moved to Austin and we bought a house recently. The previous owner said he…read morehired professionals to clean the house already and it's ready for us to move in. When we came in, spider webs on the door, dusty cabinets and so on. Definitely not ideal for us to live in yet. My husband found Susy Q cleaning through Yelp and he called in. The girl who answered our call, I think her name is Yvette, she gave us a quote immediately after asking about house dimension etc and she has the next day available. We booked the move out/move in cleaning service and the next day 2 ladies came in with all equipments. Our electricity hasn't turned on at that time and ladies were very understanding and they cleaned everything else first. The service took about 4 hours and we left during the 2nd half. When we came back the house was sparkling clean!!! They hit all the spots that we asked them to. And gosh!! The bathrooms are squeaky clean as if it's a newly built house. Overall, we had a great experience with Susy Q. Didn't get the chance to ask the ladies names' but they're very professionals and friendly. Will definitely hire Susy Q if we ever need professional cleaning !

They're awesome and not casing your home like many cleaning services do these days. They were…read morequick, thorough. And professional.