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    Pure Serendipity Events

    5.0 (1 review)
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    Services - Pure Serendipity Events

    Event planning

    Floral design and installation

    Wedding planning

    Pure Serendipity Events Photos

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    9 years ago

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    Marlene Flower Shop - Bride bouquet

    Marlene Flower Shop

    (380 reviews)

    $$

    I have always seen pictures of the beautiful arrangements this shop offers, so when deciding on a…read morevendor for wedding flowers I reached out to Marlene's. The process was seamless and simple. I provided the shop with inspiration pictures for a wedding bouquet, center pieces and an arch. The employee who assisted me provided thoughtful suggestions and had concise answers to any questions I had. When I decided to move forward with the order I was shocked by how reasonable the prices were. To top off the excellent service, I had initially decided to have a family member pickup the arrangements on the day of the wedding. The morning of I received a call from one of the employees stating that due to the predicted warm weather - they wanted ensure the arrangements were as fresh and protected from the elements as possible and stated they'd happily deliver our arrangements at no extra charge. HOW INCREDIBLY THOUGHTFUL! The arrangements were everything I asked for and more. I am so happy and I could not be more satisfied with my choice in flower shop to entrust my ideas with on the most special day. THANK YOU, THANK YOU, THANK YOU to Marlene and all of her wonderful employees! You have made a life long customer out of me.

    Went in to show a couple of pictures of some wedding bouquets to see what they can make at their…read moreshop. When the order was placed, I chose the one that they said they could make identical to the picture, since the others that were shown, the flowers were not in season. I pick it up, when I get home I notice that the bouquet is missing some greenery(seeded u). I call them and they give me some BS excuse that the greenery is not in season and that's why they didn't add it. I ask why they didn't call to let us know this when they were making the bouquet, and I get an IDK IM SORRY! It's a damn wedding bouquet and they just don't care! They offer to have me drive back to add some different greener, or take it back for a refund. The wedding is TOMORROW and they just have no care in the world. It would've been nice to get the call and have been offered the alternative greenery when they realized they couldn't add it. So much for supporting small businesses. I guess once they started making flower arrangements for influencers they just stopped caring about simple customer service to regular customers. DO NOT GO HERE FOR YOUR WEDDING BOUQET UNLESS YOU WANT TO BE DISAPPOINTED!

    Cerritos Hills Florist - Valentine's Day Flowers

    Cerritos Hills Florist

    (149 reviews)

    $$

    During difficult moments, something as simple as sending the right flowers can mean a lot and…read moreCerritos Hills Florist handled everything beautifully. I needed to send flowers last week to a family friend whose father had passed away. After finding them on Yelp and seeing their consistently strong reviews, I decided to place an order and I can absolutely see why they're so highly rated. They offer a wide variety of arrangements, which made it easy to find something tasteful and appropriate for the occasion. The arrangement I chose was elegant, thoughtfully put together, and truly beautiful. They were also able to accommodate same-day delivery, which I really appreciated. While it was a sad event, they handled the order with such care and professionalism, ensuring everything arrived on time and exactly as expected. In moments like these, attention to detail and reliability really matter, and Cerritos Hills Florist delivered on both. I would absolutely trust them again in the future.

    Terrible service. Asked 3x for a white rose boutonnière with light blue ribbon for prom. Received…read morea lisianthus.with a light teal ribbon. Then was told there was no one to fix it the day it was picked it up. Had to disassemble it and purchase a white rose and new ribbon to make it what was ordered so it matched the corsage. The next business day informed them of the mistake with a photo and requested some reduction of fee and partial refund. Was given the run around "Oh the flower we gave you was more expensive". UHM NOT what I ordered so I don't care cause it's in the trash now. Then was told they had to speak to their head person to check into a refund. Didn't hear back from then the next day. They don't provide any receipts either for your order. Don't trust this florist with your order and they have poor business practices.

    Pure Serendipity Events - eventplanning - Updated May 2026

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