Pure Movers is by far one of the best customer services I've had, not just for moving. Doing a cross-country move is stressful and costly, and Jeff/Mark, and the movers made it very easy for me. I highly recommend Pure, and when I move again, I'll definitely hire them again! 1. Communication: I appreciate how responsive (email/text) they were and they went above and beyond to make the whole experience easy for me. I had many questions from start to finish, and either Jeff/Mark always responded to my questions within a day fully. I felt that they cared for my business, and I felt like they respected me as a customer. Both moving teams (pick up/delivery) were responsive, friendly, and professional as well. 2. Zoom pre-move estimation/cost: I was able to schedule a Zoom in-home estimation call the next day after I submitted an inquiry from the website, and the quote I received from the call was exactly what I paid. I like that they presented a binding contract, and my move took more than 2 hours for both pick up and delivery, there was no additional cost. I got quotes from 2 other reputable moving companies, and I chose Pure because it was the cheapest option with great reviews. I'm very glad I went with Pure. 3. Packing: The movers did a fantastic job packing my furniture with great care. On the day of the pick up day, there happened to be another moving company assisting my neighbor, and I saw a stark difference in how my items were cared for. 4. Pick up/delivery: The movers were hard-working, friendly, professional, efficient, organized, and knowledgeable. On both days, the teams showed up 1 hour later than originally scheduled, but they called me in advance to let me know. The later time didn't cause me much inconvenience, so I was OK with it. Both my origin and destination places were cities, and I lived/live in a condo so it did cause some difficulty in using the elevator after all, and the movers ended up doing more work than they would have. But that didn't cost me extra money. I chose the no-additional-cost Standard delivery option, and it arrived within the time frame I was initially promised. And it ended up being a Saturday, which worked out greatly for me. So I was very happy about that. 5. Damage/reimbursement: Unfortunately 2 pieces of furniture were damaged. Because I chose the standard insurance (which doesn't cover much), I didn't think they would do anything about it, but boy, Pure went above and beyond. Not only did the regional office apologize sincerely, but they also reimbursed the full amount of money I needed to order a replacement for my furniture parts. I was actually dumb founded that they sent me the full cost. Shows how much they care about their customers. I highly recommend Pure movers, and 5/5! read more

I don't really write reviews these days, but I feel compelled to write one now, because in a word - WOW. The moving gods were really looking out for me. Finding movers is honestly one of the worst tasks, especially if you've been burned by bad movers in the past (I definitely have). I agonized over who to choose and was honestly terrified of having my stuff damaged, held hostage, lost, or having guys deliberately take their time and many breaks because $$$. I initially picked Pure Movers because - and this will sound stupid - I liked how I was spoken to in the written quote. It wasn't an upsell situation and it wasn't aggressive. They made a point to be very clear about what they were charging, when they would charge it, and what they weren't charging for. Their rate, while still on the higher side of some of the quotes i'd received, was much lower than other companies and they assured me they don't start the clock until they get to you (love). For my actual move, three men were supposed to show up. Asan texted when they were on their way and when they arrived. They were also on time. So far, so good. I'd ordered some of those No Parking easels since I was living on a busy arterial road and to nobody's surprise, just my annoyance, nobody obeyed them. The movers assured me that wasn't a big deal; they'd just park in the median. Certainly not ideal, and definitely not a safe choice for them, but they rolled with it. They were meticulous with the move itself. They were friendly, efficient, well-organized, and communicative, and wrapped my furniture seemingly like they would if it were their own. I never once felt like I needed to babysit them or hunt them down. It's a small thing, but they really put me at ease during such a stressful event. Six hours and many, many flights of stairs later, they were all done, and not one thing was damaged or lost. If such a word can be applied to this process, I'd say it was perfection. I'd give them a 20/10. I will absolutely be using them again in the future and highly recommend you call them if you're in need! Thank you Pure Movers, Asan, and team!!! read more

Exceptional Moving Company in Seattle Exceeding Expectations!!! I recently had the pleasure of utilizing the services of a Seattle-based moving company Pure Movers, and I must say that their exceptional service, commitment to value assurance, and unwavering dedication to customer satisfaction truly set them apart. I cannot recommend them highly enough! Management was quick to correct quote after initial conversation didn't with a rep having a bad day didn't go so well, it was evident that this moving company was dedicated to providing top-notch service. Their team of professional movers was not only efficient but also incredibly friendly and helpful. They handled all of my belongings with the utmost care, ensuring that everything arrived at my new location in pristine condition. One aspect that truly impressed me was their commitment to value assurance. The moving company provided a transparent and detailed breakdown of all costs involved, ensuring that there were no surprises along the way. They went above and beyond to ensure that I received the best value for my money, considering my unique moving requirements. Customer satisfaction was clearly a priority for this company. They were attentive to my needs and went the extra mile to ensure that the entire moving process was smooth and stress-free. The team was responsive to any questions or concerns I had, providing timely updates and addressing any issues that arose promptly. Overall, my experience with this Seattle-based moving company far exceeded my expectations. Their commitment to quality service, value assurance, and customer satisfaction was evident in every aspect of the move. I confidently recommend their services to anyone in need of a reliable and exceptional moving company. read more

Listen, moving companies are the worst. They break things. They work slowly, driving up the hourly rate. They smoke in your house and throw boxes and nickel and dime you over every detail. And then there's Pure Movers. We've used at least 4 other moving companies on Yelp over the last 15 years in the Seattle area, and we just had our best-ever moving experience with Pure Movers. They estimated the job over Zoom, I just pointed my phone around and they sent me an estimate and locked in our preferred dates. Then, they did a two-day move of our 3-bedroom house, the first day concentrated on packing up all of our stuff, and the second day moving it in and out of the truck into the new house. We did barely any work other than donating some unused items before they came. Electronics were still hooked up, drawers were full, etc. Not a problem for the Pure Movers team. The crew of 4 worked super hard and diligently, packing our stuff efficiently and taking care to listen to specific needs we had (what should stay, what should go.) They got it all exactly right. And then, the next day they worked extremely hard to get everything moved in and showed utmost respect to our new house. They reassembled the furniture, in some cases better than it was originally assembled. The real pleasure came in unpacking--every single item was unbroken, undamaged, and packaged in a careful yet creative way to efficiently use the space and protect the goods. They are just the best--you won't go wrong if you choose them if our experience is representative of the crew you'll get. Hands down the best moving experience we've ever had. read more

I'll be honest--my husband and I were a little skeptical about hiring movers for our one-bedroom apartment. I thought we could just handle it ourselves, but he convinced me to give Pure Moving Company a try. I can confidently say now that it was hands down one of the best decisions we've ever made. From the moment Datka and Aktan arrived--right on time, with big smiles and ready to work--they completely blew us away. These two young gentlemen worked with the kind of professionalism, energy, and care you just don't see often anymore. They didn't waste a second. Every box, every piece of furniture, every fragile item was treated as if it were their own. What impressed me most was the pride they took in their work. Moving can be such a stressful, exhausting experience, but Datka and Aktan made it smooth, organized, and--believe it or not--enjoyable. They handled everything with such precision and respect that I felt at ease the entire time. By the time the move was done, I wasn't just relieved--I was genuinely grateful. Pure Moving Company is truly top-notch, but it's employees like Datka and Aktan who make it shine. If anyone at corporate reads this, please take note: these two are absolute rock stars and deserve recognition for the way they represent your company. Honestly, they should be training others, because they set the standard for what customer service should look like. Thank you so much, Pure Moving, for sending us such a fantastic team. We'll definitely be recommending your company to family and friends--but more importantly, we'll be recommending Datka and Aktan by name. read more

Just a great experience from beginning to end. I decided on Pure Movers based off of the numerous 5 star ratings. Nick was the coordinator that answered all my questions and helped set up the appointment. He was always reasonably quick with his responses, whether it be through email, text, or phone. He even called a day or so later to follow up and make sure everything went well. They attempt to get as close of an accurate estimate by doing a zoom call walk-through of your place. And in the end, I was impressed by how close to the bullseye they were. The team they sent over were on time, professional and hard working. I didn't catch all of their names, but the one I communicated with was named Tony. He always checked up on me, throughout the move, making sure that I didn't have any concern that went unaddressed. Any time they needed a break, (which was rare for the amount of time they worked), they asked first. The way they worked was efficient. Not so rushed that you'd be worried they'd drop something or dent the wall. They weren't dragging their feet to draw out the clock. They got the job done at a very reasonable pace! Even towards the end, after moving a fully packed truck load, there was no grumbling or complaints. Tired, I'm sure, but always professional. I'm happy to be able to add another 5 star review for Pure Movers. Just be sure to schedule as soon as possible, as they are booked out way in advance. Also, keep in mind that "off peak days" described on their website does not simply mean the weekdays... there are very specific days within the month. read more

I have had such bad luck with movers over the years...show up late or not at all (thanks fake Craigslist post), charge ridiculous fees added on to your quote for materials, packing material left behind that you didn't know you had to pay for to protect your furniture, damaged things in transit....I had none of that with Pure Movers. Tommy and John showed up on time and were quick and efficient. The company's rates are based on when they show up and when you pay after they finish their move. No added time for transit to and from their location. No additional unexpected fees so you are prepared with the right amount of cash to take advantage of their cash discount. Bear in mind that the math may work out comparable to other movers rates you may be quoted because they separate out the truck rental fee. However that means they take care of the hassle of renting a moving truck and charge you a flat fee of $79 then give you an hourly rate for their labor. Worth it in my opinion. I wish I had went with Pure Movers on my last move. I could have saved so much money and I wouldn't have paid more than expected for plastic wrap that was used to wrap my furniture on my last move vs. the blankets they had on hand. One last thing, ahead of my move, they sent me reminder texts and also a message asking me to confirm that I nor anyone in my household had COVID or any COVID symptoms. They do so for the protection of their staff and it was good to know that they care about the safety of their team. Thank you Thomas, Tommy and John. read more

The office I work at had to relocate from Los Angeles, Mid Wilshire area to Pasadena. We have a huge office, 2000 square feet and needed help with packing. When I called Bee Movers to set up the onsite estimate, I got a very friendly and very quick response to place me on schedule. Estimate is absolutely free with this moving company (others usually charge), so it was a win win situation. The onsite was fairly quick. A nice mover gentleman showed up at our place promptly, was polite and outgoing. We got the moving quote the next day and it sounded fair. So we decided to give Bee movers a go. What a great moving company it is! We had 5 movers and a truck working tirelessly for the 8 hour period. We only took a few breaks. These movers are really busy bees. All our cubicles were dismantled, wrapped and protected in blankets and plastic. All of our office supplies were carefully placed in boxes. The move was happening on the 7th floor going down the elevator, so we thought it slow down the move drastically but bee movers had already a great strategy in mind so everything was moved out quick. Our move in location was much easier to access so the unloading process was a breeze. Again, all our furniture was assembled back the way it was. No scratches or dents. We were really happy with the move. Bee movers is one of the best moving companies in Los Angeles. I would definitely recommend them to my friends! read more

We needed help completing our move into Seattle proper. The three young men who helped us were efficient, careful with our things, and hard workers. I appreciated that they listened as we wanted to stay close to our budget, which meant we asked they focus on moving the large/heavier items first like furniture, Peloton, etc and then focus on boxes. They showed up on time, and got in a solid workout hefting some things to the third floor. But they didn't slow down or complain. In fact they continued to be careful, even wrapping the tires of the hand truck so they could transport multiple boxes up the stairs to the correct rooms. This would be my only feedback for improvement on the admin side. We booked our move about 1 month in advance so even though my husband (yes here is the bus lol) wrote notes, it was a busy time. Be to make sure you talk through all information with the company, and request an email or written follow-up so you don't forget those details that seem to get lost with time. For us it was the mandatory drive time cost since we were moving from further than 10 miles away. The price they asked for was not unreasonable, however it caught us off guard financially. But we share the experience on that part. Thanks Pure Movers! read more