Response to business owner Catie I took 11 classes at your studio, it wasn't just based on today. I would like my unused classes to be refunded as I mentioned in my review. Thanks but no thanks to the coffee, I very much doubt you want to have a meaningful conversation based on your response- you are clearly just worried about the optics. Original review: I get quintessential New England vibes here- surly and cliquey, it's like they missed the memo that being cliquey and mean is no longer considered cool. The owner is definitely the reason (based on a few interactions or I should say few instances of largely being ignored by her ); I strongly believe studio owners set the tone for the way their employees need to treat their clients and I can tell you that every time enter the studio I feel like I need to kiss someone's ring. Reminder: I pay you, I don't need to also cater to you. FTR I have not one time been impolite to anyone here. I walked in today to find the front desk girl ignore me (not new, that's customer service here at least for me. I am a specific demographic in case anyone's wondering... i.e. not white) to continue her very important conversation about Botox with....was it the instructor? There are some amazing instructors here- Grace M and Lauren F are the absolute best. Others - money down the drain. If I have to constantly look around the room to catch on to what's happening, am offered neither form correction nor modifications (I have neck issues and am also postpartum, not that anyone cared at the studio!) then I can just watch a video online. I patronize 4-5 other studios in this area, where they treat me respectfully and like a paying customer should be treated. I bought a 10 class pack with every intention to give them yet another chance but I am not going to twist myself into a pretzel to attend these classes, I'd rather go to a space with good vibes. I am not going to hold my breath for the owner to do the right thing here but I have a glimmer of hope she will refund me the remainder of my money and put some deep thought into how she runs her business. PS Please save yourself the effort of copying and pasting some nonsense of how you are an inclusive studio. read more

Having tried everything from gymnastics to rock climbing to yoga, Pilates and more I had to try Pure Barre to see what the hype was all about. I went to a 6pm class during the week and it was very busy. I was greeted by their very friendly staff at the front desk and they gave me the drill...shoes off, socks on, grab your equipment and find a spot. We started with some exercises on the ground and then weights. Quickly we circulated to the barre, mats, using the ball and the round rubber bands. Let me tell you, this is a serious full-body strengthening work out! I found it challenging but invigorating. The girls seemed at all different levels too. Some beginners and some I felt like they knew what the next word out of the instructors mouth was going to be. I specifically went to see Jess Grasso as she is the owner so I knew she would be awesome. She was extremely professional and talented. I really likes how she would call out your name too and tell you "nice job"' "looking good" or to "work it". I also really liked the music, it kept me pumped up and Jess wore a headset so you could still hear what she was saying. The barre work kicked my butt, especially when using the round bands. Who knew such small motions would be so difficult?! Another thing I loved about it was that you get a great work out but you aren't doing much cardio so you could totally go on a lunch break. It would be fun to go over with some coworkers once a week. One tip I do have is wear long pants/leggings...the rubber bands on your calves/ankles get a little raw if you wear 3/4 pants or shorts. I know that if I stick with Pure Barre I'll be more toned and stronger. Hope you enjoy it as much as I did! read more

Lift. Tone. Burn. The mottos behind Pure Barre. "Pure Barre is a total body workout that lifts your seat, tones your thighs and burns fat in record-breaking time. Utilizing the ballet barre to perform small isometric movements set to fantastic music, Pure Barre is the fastest, most effective, yet safest way to change your body. Students see results in just 10 classes." And exactly how you will feel after a Pure Barre Burlington class. I went into Pure Barre with absolutely no idea what a class truly entailed, but with the guidance of my friend and Pure Bare Burlington owner Jess I gave it a whirl. Jess and I have known each other since college and she had yet to steer me wrong so I knew I could trust her. Since losing over 60 lbs through Weight Watchers, I have been working on breaking out of my comfort zone and trying new workout/classes I wouldn't normally try. So on November 16, I walked into Pure Barre Burlington for the first time and kept an open mind! :) Well, I was nicely asked to leave ballet when younger for my lack of grace so a workout that revolved around a ballet barre seemed out of my element. :P But Jess, Danielle, Becca and Dana really make every person that walked through the studio door feel welcome! Also, in every class I attended I was surrounded by women of all shapes, sizes, athletic abilities and backgrounds. Everyone was there to have a good time and make their muscles shake. Yes your muscles will truly SHAKE each and every class. read more

I get my butt handed to be every workout, but I leave every workout feeling better about myself. The instructors are really good about correcting you when you're not doing something correctly. The workouts are challenging, but I always leave with a sense of accomplishment that I made it through the class. The studio is in a great location, very easy to find. It's within walking distance to the mall, and it's located in a busy little complex. The classes can get pricey depending on the package you choose, but I think it's worth it. It's a great workout, with friendly staff. Definitely recommend. read more

pure barre burlington is just the best place to come to get a good workout in with great people! the studio is always so clean and the instructors are the best! pure barre has quickly become one of my favorite parts of my day! read more

I don't love giving them 3 stars, but pure barre is the only exercise class I've ever been to where 3 minutes past the start time they won't let you in the doors. I'm typically never late to exercise classes, but sometimes unforeseen circumstances arrive and to not let a pretty loyal customer in 3 minutes after the start time (despite calling ten minutes before and asking if I would be allowed in if I was 2 minutes late and receiving a "yes" answer) doesn't sit well with me. I like pure barre, and I like barre, and I like the instructors here, but I'm afraid I'll have to start going somewhere that I won't lose out on $25 and a workout just because of one 3 minute delay. read more

I am so impressed with the instructors and how they're constantly pushing me to better improve my form. I always get a great workout. The classes get pretty full so arrive early. read more

I have been doing Pure Barre for 3 years but I'm new to this studio. I have been impressed with the studio in terms of the instructors. The workout is hard every time-they mix it up so every day is different. The instructors push you in a good way and provide lots of hands on adjustments so every class is challenging. I highly recommend it. read more

I tried a class there over a year ago and thought it was ok, just not for me. Since then I I've tried a couple other barre studios and realized that barre can be an amazing and challenging workout even to a fitness junkie like myself! A year later Purre Barre send me an email for a free class, so I figured I would give it an other chance. My second time around, I was less impressed than my first, I didn't find the class really challenging. I could not take the instructor seriously because she was overweight and seemed to be just going through the motions. Pure Barre in General has that chain fitness feel to me, I don't feel the energy from the instructors nor the passion is there. I have left other barre studios dripping in sweat and I never even broke a sweat during the two times I visited this pure barre location. All in all just not impressed read more

I usually don't write reviews, however; I felt this was necessary. I will give Pure Barre credit for their challenging and consistent workouts. However, for the price that clients, like myself, pay (up to $225 a month) the service that we receive is subpar. What really is really irking me is this email that went out to all clients today. Although I agree with the principles in the email (i.e people should use proper hygiene and shouldn't and bring food to class) I think the method Pure Barre used is very unprofessional as they are singling clients out who are paying a substantial amount of money for this service. Pure Barre Westford/Burlington should treat clients better as there are a lot of boutique non-franchise studios popping up that offer more variety and better service! Servicing your clients come first. Love, A very disappointed ex-client Hello all! Now that summer is upon us, we just wanted to take a few quick seconds to remind you of a few of our studio etiquette rules to make the studio experience more enjoyable overall for everyone! 1) Socks MUST be worn at all times and must cover the ENTIRE foot (including all of the toes). "Toe socks" are permitted however they need to be the kind with fabric that fully covers all of the foot and toes. We cannot make exceptions to this under any circumstances for hygiene reasons. 2) Only WATER in spill proof containers is allowed in the studio (no colored beverages are permitted). You may leave your Gatorade, coffee, Crystal Light etc out at the front desk during class to be picked up afterwards. The same goes for food. (True Story: someone brought an egg sandwich into the room recently at one of the studios and the entire room smelled like eggs for the whole class...which is great if you like eggs, but if you don't....well that's a rough thing to have to smell for 55 minutes) 3) NO CELL PHONES are permitted in the studio during class. Please remember that they must be stored and kept away in your cubby with your belongings at all times. It is distracting to you, your classmates, and to your teacher to have cell phones in the studio so we do not allow them in the room with you. Also, when storing your phone away please be sure that it is on SILENT so that the class is not disturbed (though we seriously loved the client that recently had the "Thong Song" as her ring tone - epic choice, whoever you were!) 4) Please do not chew gum during class. Aside from this being a serious choking hazard (side note: properly doing the Heimlich Maneuver can break ribs - and we do not want to have to break anyone's ribs!! Have you ever had a broken rib?? It's AWFUL!). Plus, it gets stuck all over the trash cans and has even ended up on the carpet, which is pretty gross. 4) All classes start on time and once a class has begun, late entry is not permitted under any circumstances (you guys are pros and know this one by now but it couldn't hurt to mention it). Also, please stay through the entire class to the stretch at the end. This ensures you properly cool down after working so hard and minimizes disruption to your classmates and teacher. If you need to leave early as a one time thing, of course we understand but discuss it with your teacher before hand to formulate a minimally disruptive plan. 5) This one is super awkward but needs to be said so here goes... please always do your very best to ensure that proper personal hygiene is followed always but especially during these warm summer months. This means always wearing clean clothing to class, bathing regularly, and making sure to apply deodorant or antiperspirant before class as necessary. The room gets warm from everyone working so hard and we have close quarters - please just be mindful and respectful of your fellow classmates and teaching staff. (Also, we know that nobody WANTS to be the smelly kid in class). Thank you so much for taking the time to review these! We are looking forward to an EPIC Pure Barre summer with you all!!! Love, The PBB & PBW Staf read more

I was here a very long time ago but I thought I'd give my two cents. The classes are great but the instructors are unapproachable and as stuck up as can be. Unless you're somehow in they're good graces, they give you attitude and make you feel like a peasant, specifically Dana and Jess (sorry). I really wish they would change their demeanor and be more friendly. read more

Great classes, but I didn't care for how they calculated the number of classes they credited based on the Pure Barre single class drop in rate as I had a number of classes remaining from Cycl3, which was owned by the same owner of this studio. This ended up being that a barre class here was 2.6x more than the original per class price paid at Cycl3 (16 classes with a $160 value went to 6 classes at PB), and at least double versus what they were charging new students either by way of the special ($13 per class for 13 classes) they were running at the time or by way of modest usage on the unlimited intro deal that they run ($100 for 6 weeks unlimited). I took it as a good introduction to barre, but there's plenty of other places around that also do great workouts that operate with better ethics. read more

I always used to hate working out. I haven't worked out once in my life until I started at Pure Barre. The classes are timed for 60 minutes and the instructors work us out right to the last minute. All the instructors are phenomenal, but Dana is my favorite. I started truly feeling a difference after the 5th class and noticed my body was starting to tone. I am so obsessed with Pure Barre and plan to keep on going!!! read more

I went opening week and though I'm not a fan of yoga/pilates/barre, I still had a great time. My arms were sore the next day so it works. The music was great and Jess the owner/instructor was enthusiastic and keeps you going. Great vibe in the place. read more

I just started going to the Burlington Pure Barre with the $100 for 6 week deal. I've done barre at other studios before but this one is super challenging! The staff is super helpful with your first few classes, and the instructors are always adjusting everyone to make sure you're in great posture. I also love the music, which is something I'd never thought I'd say for barre classes. Pure barre is definitely the way to go if you're trying to get some abs or tone your body! The only thing I wish was different was the monthly membership price. read more

I'm from California and on vacation in Massachusetts. I just finished taking a class at the Burlington location and was extremely impressed. The staff was very personable. The instructor, Danielle, was amazing. Her directions were clear and concise and she was very helpful making adjustments so that I would get the best work out. I would highly recommend this studio and I'm looking forward to going back tomorrow read more

I've been going for about a month now and every instructor has been fantastic! Challenging but motivating, and they come around to fix your form if need be. Studio is clean and organized, with lockers towards the back where you can keep your stuff during class. I signed up for the new member deal but will definitely be sticking it out once the trial period is up - every class leaves me feeling sore but stronger! read more

I have only been going a couple weeks but LOVE it. It is MY HOUR. I feel like a better person when I leave there. Everyone is super nice. It's pretty easy to follow even if you haven't done it before. Try it. YOU will love it read more

I started going to the Burlington Pure Barre studio with the $100 for 6 week unlimited classes deal. This is an amazing deal available for first time clients. Compared to other barre studios, pure barre burlington is one of the more challenging ones I have been to. The class introduces a lot of exercises with small movements, but fast paced exercises. They really help you get the most out of your 1 hour class. I really like how the instructors make the workouts personal by knowing everyone's names. What I also like about the studio is that the instructors really help correct your form if you are a beginner, and they continue to improve your form and push you to your limit even if you are more experienced. read more

I've been going to Pure Barre Burlington for over a year now, and it's been part of my routine for getting back into shape and maintaining high level of fitness. The vibe is friendly and upbeat, the music is fun and the instructors are excellent. Age of clients range from 20 to 70, and everyone is accepting of one another. Becky and Dana are particularly inspiring instructors. If you try it and think it's not for you, try it again. The first time I found it nearly impossible but now I can do everything including the 90 second plank. Highly recommend this place! read more

Love the workout, a few of the teachers are very helpful and give you a challenging class which is why it gets two stars. If you don't have any other PB studios to compare it to, I'm sure you won't mind this one. However, I have been to several Pure Barre studios in MA and this one just doesn't measure up. I feel like PB Burlington's policies are made to nickel and dime you (paying fees for missed classes, for wanting to join an earlier class outside the cancellation window, for freezing your package, etc.). Their cancellation policy is very strict-they aren't accommodating or flexible with the cancellation policy whatsoever. The workout is already incredibly expensive so paying all these additional fees really hits your wallet. This studio doesn't offer the incredible discounts several times a year that other studios do on packages which is unfortunate because any money saved would be beneficial. They aren't big on social media with their clients and don't have the famous "100 Club" which showcases when you have reached 100 classes. I just feel this studio isn't anywhere near as customer service based as other studios in the area are, which is too bad, because this place could be incredible. read more

Love, love, love this place! I had no idea it would be this fun, hard, and work too. I am learning about muscles I never even knew needed strengthening. I am in shape but this class kicks my butt in a great way. The instructors are so knowledgeable and kind. Easy to sign up and great info on their website. I highly, highly recommend Pure Barre! read more

I took my first class 4/12/13 at pure barre burlington , ma. On the data sheet that must be completed by first time attendees before the class, I put my cell phone number as contact. Now in less than 24 hours, I've received 2 texts, one this morning at 6 am! Really, are they serious about building a business because annoying me at 6 am with texts that I didn't request turns me right off from their business. read more

Love Pure Barre! Hands down one of the most challenging workouts out there. The facility is clean and bright. The instructors are friendly and helpful with making adjustments to form. I would definitely recommend this if you are looking to add something different to your cardio routine. read more

A friend recommended Pure Barre to me, and I just LOVE it. The workouts are demanding and fun, and the staff is great. I tend to go in the mornings, and it just makes me feel good the rest of the day. A++ would join again. read more