Whether I shopped at Publix in Florida, New Bern, NC, Wilmington, NC, or any store in GA, including around the corner on Ponce, I've never encountered a problem. My small beef, is that quit cooking plantains at the deli hot bar. read more

Horrible Service! I placed a catering order, drove almost an hour to pick it up, and when I arrived I was told my order was unavailable. The Deli manager was rude and offered no form of apology even after I showed the order confirmation with correct order number and location. It was only after I demanded to speak with a supervisor that she disappeared for about 10 minutes and then returned saying that my order would be prepared with still no form of apology. read more

I ordered a publix sub and Brittany just off the bat was giving me the most negative social cues. Seemed as if me ordering a sub was ruining her day, but when I said I had 2 more subs to order for my family, she looked so bewildered and confused like it was some complex arithmetic problem and proceeded to making them at the slowest turtle pace and it's not busy it's just me and another guest in line. I'm not here for your pettiness. I'm here for subs This job is not hard. I'm also in customer service, if I get a negative online review, I get FIRED!!! Publix do yourself a favor and fire this employee right now and my advice to you Brittany- Don't get a professional job. read more

Popped in for a couple quick sandwiches and had the pleasure of meeting Quichelle. She was sweet and helped me get my order right! 10/10 would order from her again. Great team behind the counter there. read more

The deli worker's have no customer service skills at all. If you ask a question they get an attitude. This location is on the same level as the Piedmont Ave. location. I will be shopping at Madison Yards In the future read more

This place has all the basics you need, although a fairly small store. Go elsewhere for specialty items. They have good prepared foods, especially the subs- I get the mediterranean veggie one. We needed a graduation cake and a cheap one from Publix was surprisingly good. It was a chocolate cake with a chocolate ganache and strawberries that tasted pretty fresh in the middle. read more

After 3 or 4 attempts to pick up an online sandwich order here, and even going in 30-45 mins after my slated pickup time, and the sandwich not being made, I will never ever try to order another sandwich from them again. The employees here don't give a rat sass about you or the order you placed, but good luck even getting ahold of someone in the deli to ask. read more

Always stocked and enjoyable to shop. The shelves were being restocked on each aisle as I shopped. Associates were quick to ask if help was needed(much appreciated). Even manager were visible sticking and helping customers. I prefer a Publix over other grocery stores, but some locations are less enjoyable than others. This is another location that I enjoy shopping at when in this area. Everything I was shopping for was available. The Deli personnel were very helpful and friendly. read more

Publix was a great company to work for. You can tell they care about their employees. I have to say I enjoyed my time working at this location. The employees were always very up beat. I never worked at a place where there was such positive vibes. Those people in the deli kept churning out that food. Keep up the great job Publix on Ponce. read more

Best grocery store in the Virginia Highlands, Poncey Highlands, Candler Park, Inman Park, and Druid Hills neighborhoods. The staff is very friendly and helpful. Plus they employ disabled people. Can't say enough about how good I feel shopping here. read more

Downhill in the last year. Staff not responsive to questions. Very often in small groups having fun, that's fine, but customers want groceries not a reality show. It's not the older employees it's the young ones. They don't seem to understand they are in a service job not running a frat party. I've shopped with you since you opened but I'll not be back for awhile. I've switched my prescriptions an hour ago. Pharmacy is and always has been the best but I'll not make a separate stop. Service desk really needs a wake up call. Not all of them just most of them. There are so many good, friendly staffers, please don't let them get dragged down with the others. You need to be on top of your game. You were for so many years. You have become almost smug. You are up against Kroger, Whole Foods, Sprouts, Trader Joe's, and countless to go places in the neighborhood. Many top supermarkets let it slide and are but a memory. A&P a distance memory. Once the top earner. It can happen -- it's so gradual you don't see it till it's too late. You are a great company don't let it happen. I wish you well. read more

My one star review is for the Management at the Publix on Ponce. Why aren't you allowing your cashiers and grocery baggers to wear any protective gear? They can't wear a mask (I asked a cashier) and no one was wearing gloves. I think it's appalling to put your employees at risk. They are on the front line, dealing with hundreds of people per day. They are all unfailing polite and hardworking. Why isn't Publix protecting their workers? Shame on you! They deserve more. At least let them wear gloves, they touch hundreds of items putting themselves at greater risk from picking up Coronavirus. Do better for your employees!!! read more

I understand the specialty subs are a new thing at Publix, but don't put your signs up if you don't have what it takes to make them. I came to this location for their new vegan and vegetarian specialty subs. Once I asked for a vegan turkey club I was looked at with the most confused look. After explaining what a vegan club is, pointing it out on the menu, and then even asking around, I was informed that they do not have it. Ok cool, whatever. Maybe super popular. Can I have a falafel? A deer in the head lights once again. As if I was asking to solve some complex arithmetic problem... After asking around again, it seems now they all have realized they don't have any of the ingredients to make these subs... but yet they just put the sign up for them. read more

The service I received today at the deli counter in this store does not even deserve one star. However, I can't write a review without giving a star. I have never been treated so disrespectfully by an employee of Publix, or any other store for that matter, than I was today by the young man behind the deli counter. He was the most condescending, dismissive person, and unfortunately was my first point of contact with the Publix brand today. The store manager was my last point of contact with the Publix brand today. I will never go in this store again. There are too many choices these days, and most of them are less expensive than Publix. read more

Worst grocery store I've ever been to. Employees very rude and do not work hard. Constantly out of items. Not clean. Prices poor. Very frustrating experience all around read more

The first thing I spotted was the huge BBQ pit near the entrance to the store. It was something of an "A-HA!" moment for me. As in "A-HA! I really am in The South!" I didn't find out what they were cooking but just knowing it was there really added some authenticity to my first trip to Atlanta. Inside, the Publix has a wide selection (admittedly wider than I might have thought). But the best part of this Publix can be found in the floral department. Back there, among the flowers you'll find a helium tank. And if you happen to need 14 balloons inflated for a party with a very elite guest list, this is the spot for you. The fine folks at Publix will not send you out into the world with a big bunch of loose balloons - they'll stuff them into a big bag for you to make them easier to contain. Yes, once again, it's the little things. read more

All Publix can't be this bad, right? No long review; I wasn't feeling the love for this store. Comparatively higher prices than the Kroger just down (or up) the street. The store was generally clean, but it wouldn't hurt to remodel or spruce up the place. The lighting throughout the store was bright, but a couple areas had a bunch of burned out lightbulbs. It's not a good sign when we're going around with a cart and keep saying to each other, "We can get this at Walgreens for HALF the price...I know Kroger has this for a dollar less." read more

Five stars for the deli section give tyreek a raise !! Love this Publix :)))))))))))))

Will never shop here again. Why are police constantly stationed at the front door NOT wearing masks. And they are useless - usually sitting talking on their phones. I use to shop here 2-3 times a week but no more. read more

Don't bother trying to get a sub from here. They constantly do not have bread made or are out of chicken fingers. They don't make the online orders correct and often times the orders are stolen. If you decide to order in person, the workers either don't pay attention to you, completely disregard how you want your sandwich made, or take 15 minutes to make a singular sub. read more

Where shopping is not a pleasure. I've had so many issues at this Publix. Specifically the deli. The people working the deli ALWAYS have a problem with you no matter what. A year ago I decided to just order my subs online instead of dealing with them. My subs are NEVER ready even 45 mins after it was supposed to be ready for pick up. I'll go up and tell them and they will proceed to finish everyone in lines order instead of finishing the two subs I ordered online almost two hours ago. I've talked to the deli manager and he was really nice and he tried to get his staff to do their job. However, these deli workers are so rude they only put meat on my subs and with no condiments, no topping, and no cheese after their manager had to talk to them. I have seen these people curse and yell at the top of their lungs at one another. This has been going on for years and hope they can figure it out because I'm about done going. read more

I pop into this Publix if I happen to be in the area, typically running errands on a Saturday so of course the store is crowded. The parking lot kind of freaks me out, mostly due to the high number of cars, so proceed cautiously. I don't know if it's just me, but the lighting seems dimmer than some other Publixes in the area. Simply by being a Publix, this location automatically gets at least 4 stars from me. In the typical Publix way, it's clean, and the employees are super kind. The lady who was manning the sample station was really cool, very kindly grandmother. I know people complain about Publix being pricey, but if you stick to Publix-branded goods, review the circulars religiously (either online or in store), and snap up the BOGOs, you can fare pretty well. And I ran into former CM Ben G. and his lovely family here once so you know this Publix has definitely earned the Yelp seal of approval. read more

This review is really for Sunshine. She really is a ray of Sunshine. I couldn't ignore how she goes out of her way to spread some positivity which is rare these days. read more

This Publix takes me back to when Mom, Dad and I would take the Oldsmobile with the lady-voice sensor to partake in weekend festivities. Sweet juicy smell of apple pie and soft fluffy scents of baking bread. Perfect rows of greens, my hand midst under the endearing thunder shower. Mom calls for me to catch up as I am memorized by Teen Vogue and Home Goods catalogs. Home sweet home. Anyways, just don't feed the local bums, they will keep coming back! read more

Specifically for the deli. Call the customer if you don't have the ingredients for the order. Instead of waiting until I get there and then telling me "oh we don't have anything to make it" & the order was placed an hour and a half before. Pitiful. read more

So this is why I love Publix! Yesterday I go back to bed another burger because the one a few days ago came out so good! I get there around 9:45 and they have already packed up the butcher display. Sorta bummed because I was Jonesin' fit another one of those burgers! Then Darryl comes up and asks if he could help and I tell him of my desire. "No problem" he says and goes into the back, pulls out the selection of those awesome burgers so I can pick one out. He rings me up and just like that I'm on my way to happiness. I love the attitude of everyone here and you'll never be able to ask an employee where a product is without them walking with you and showing the way to where it is. Well done guys! Thanks! read more

We used to live in this area before moving to East Atlanta, but still make sure to come here for weekly groceries and a weekly Pub Sub. The deli staff is absolutely the best (at any Publix in the city or Decatur) - always so kind, pleasant and truly seem like they enjoy their job. Will continue to go out of my way to visit this location! read more

There are often many people standing at the deli counter waiting to order a sandwich, so I think they must have good sandwiches. I went over there once and looked at the things they were making, and also more closely at the people waiting in line, and I didn't really get it. There is also the lady standing in the tiny kiosk making some kind of food for samples, and there is also a tv running which seems to be showing another woman also preparing the same food. Sometimes there are samples of the food in little white paper cups but I never think to take one, and sometimes the food seems like a really weird thing to put in sample cups, like chicken caesar salad. I always look at the bakery items but the glazed donuts have been sitting in the plastic clamshell for too long and have become slimy. And they don't carry Krispy Kreme! The bakery people always ask you if you need help even if you barely step into their zone, which I guess is good. Also there is the pharmacy there which I love. The one lady who I always see at the pharmacy seems funny and nice and we laughed about some other customer being rude together. My life is sad! They have good deals on strawberries and spinach, and good produce generally, although the produce guys will generally look at you in a weird longing way when you go into their zone. Excellent yogurt selection. Lacroix is like always on sale. Their international section pretty much blows. Their sushi zone seems to lack confidence. You would think in this neighborhood people would be pretty alright with raw sushi, but they really only have california rolls and things like that, and sometimes even a huge sign that says "WE HAVE FULLY COOKED SUSHI!" and it seems sad. Although sometimes they have good inari pockets with little shrimp and you can get wakame salad for pretty cheap and those are good together. I don't know what's better than a freezer cases that light up as you approach them. Besides that I saw my friend Ben in the freezer aisle so it is a good zone. I would say I go to this Publix probably four times a week, because it takes me exactly six minutes to walk here from my apartment and I am surprised I don't see more people I know here. Several months ago they had some australian licorice hanging on a little area near an endcap and I didn't buy it but I made a note to myself that they had that, and now when I go back I can't find it anywhere. I always look at all the endcaps and the little zones mid-aisle where they hang items that sort of relate to the stuff nearby, like plastic can caps hanging near the cans of cat food or plastic gloves hanging near the dish soap. And of course I have looked at their (VERY PATHETIC) candy aisle and I still don't see them. But this idea that they have them and I just need to look really hard to find them makes me want to go there. Even though I know I can easily just go to Target and find this licorice, I know that. The checkout people are awesome; I love them. I love the lady with tattoos who talks about her kids and the lady who is blind who is a bagger. She feels your stuff as it comes off the conveyor belt and does a pretty good job of organizing it into your bags, and she always asks you how you are and then holds your bags out for you in your general direction anyway. I also love the old man who seems to take pride in jamming my cotton grocery bag as packed as possible with my stuff so I don't need any plastic bags for things that didn't fit. I also like how they have those plastic planks over certain women's magazines in the checkout line, but they are not over anything very racy, just like women's fitness or something, like oh no I don't want to see this lady's abs while I am looking for the giant milkyways. read more

At first glance, you'd think this Publix would be a shitshow. It's in the heart of Poncey Highlands, the parking lot is kind of small, and there's a whole lot of stuff jam-packed in to a not very big building. Amazingly, I've never experienced the harried feeling like at the Edgewood Kroger or any Whole Foods (watch out for those Whole Foods shoppers: they're on a mission. A crazy one). Anyway, I love that I can get in and out of this spot quickly and without stress. They may not always have everything I need, but they've usually got 99%, and for that other 1% they've usually got something that'll work (like bagged kale instead of a fresh bunch: I'm cool with that). The organic section isn't huge and they don't have all of the natural and international goodies I can find at the Edgewood Kroger, but for day to day shopping I'm definitely more likely to come here. But really, people, don't try to turn left on Ponce at 5:30 or on a gorgeous Saturday afternoon. Just go up to the light and flip it, please. read more

I have shopped here frequently over the last ten years. Typically I choose publix because the service is wonderful at most locations, and this one has some great employees. I'm disappointed for the last time though with the food. I haven't had good chicken or hot sides from the deli in a while. I can't find my coffee creamer because it's frequently out. The meat case is confusing. I still shop here because the bakery is awesome and the produce is fresh and convenient. Or, so I thought. Today, I found a dead moth in my small publix salad. When you buy a prepackaged salad, the expectation is that the lettuce is washed. Guys, if there's a dead moth sandwiched in between two pieces of lettuce that's completely dry and intact, I know you're just cutting up some lettuce and shoving it in a bowl. I ate half of this salad before I found the dead moth. I'm posting this because I'm incredibly offended that you betrayed my trust in you. I can't buy any more produce from here that's packaged by your employees. I won't. I honestly hope that you take a look at your products a little closer. read more

Publix - Dead moth in my fresh, prepackaged, sealed, publix salad - Grocery Near Me - Atlanta, Georgia

This is my favorite chain grocery store location in Atlanta. In sharp contrast to its main competitor, Kroger, it's a calmer, quieter environment with a good selection of produce, frozen and dried goods. (Can't speak for the meat, since I don't partake.) I appreciate the friendly attitudes of staff members, especially the lady who took great pains recently to make me an exceptional deli sandwich mere minutes before closing time. She could have had a bad attitude, but instead was thoughtful ("Would you like salt on your tomatoes? I think they taste better...") This is a very nice Publix. We go out of our way to stop in. read more

Great location for those who live in the Highlands and O4W/Inman area. I love the deli and produce sections. Big fan of ordering deli trays from them...perfect for parties. The bakery is awesome when it comes to cakes (pre order ones), but the fresh selections are just so so. They offer some pretty high quality meats too. Good seafood, beef and poultry. Bonus...check out their mobile app. Lots of great coupons and deals for this location, as well as other Publix's in Atlanta. Their but one/get one deals are fantastic! Note...please don't be that guy trying to turn left out of the the parking lot onto Ponce. I hate that person. Overall...nice, clean Publix. You should check it out...I did today. :) read more

It's amazing what a few miles will do. Case in point: this Publix compared to the one at Piedmont & North Ave. Based on appearances and location you might assume that this store would be the one to avoid. Quite the opposite. This store is pretty nice and a lot larger than I expected. Standing in the check-out line during the afternoon rush made me feel like I was in Alpharetta. Lots of tennis mom looking ladies in their work-out gear. This neighborhood sure is changing. I like it. read more

So normally I probably wouldn't write a review on a grocery store, but I feel strongly about this experience. I have to go to work at 4. Its ten till three. I need a good sandwich...I really want to drive all the way to Alon's, but alas, I still have to get ready for work so no time. I waiting in line for TWENTY MINUTES for a stinkin' sandwich, before I LEFT without it. I do not like complaining. I have worked in multiple restaurants and if they can make an entire dinner entree from scratch in fifteen, a stupid grocery store should be able to make me a cold sandwich in ten minutes, TOPS. The meat is pre-sliced. The bread is already baked. ALL you have to do is pile it and I am right there to keep anything from going wrong. These ladies (yes there were TWO people making sandwiches!) were the most incapable idiots I have encountered in a looooooong time. To annoy me more there is a big sign above the counter with a picture of the person managing this section of publix and she is standing right there while me and others wait unhappily and she didn't even notice or care. WTF? I went to work hungry. read more

Oh, how sweet it is to be back in the south and have Publix back in my life. I grew up on this institution and love everything about it. The cinnamon brooms they sell during the fall. The florists. Incredible chicken, subs, and King Hawaiian Rolls. Publix-brand everything is awesome and affordable. Even more than providing some basic needs for us, the nostalgia I associate with Publix is almost worth it. They know how to run a grocery store, train staff, and keep customers. read more

I had to bookmark and review this particular Publix for a reason. For a long time, I went to the bum Kroger off Edgewood because I KIND OF prefer Kroger to Publix. It didn't matter how many times a bum came up to me to harass me the short distance from the car to the storefront, it didn't even faze me that hard when one of them FOLLOWED me in and harassed me THE KILLER KROGER the other direction I've never even WANTED to venture. I was just like, eh, shitty city advantages. Within in the area, you can really go to Whole Foods, Sevananda (hippie store), Kroger, Trader Joes and Publix. Sevananda (do they like even sell meat?) Whole Foods, REALLY SCARY UNSAFE area as well. Right across from Ponce City Market, ALWAYS scary bums around littering the front and you really shouldn't go alone as a female especially at night. Doesn't matter that it's in a plaza, really sketch. I am spooked because one time a group of us tried to walk from the plaza to nearby Ponce City Market and were pretty much attacked by said bums. Also another time I tried to eat lunch alone, and a homeless man sat next to me and watched me the whole time. ok MOVING ON (so you can see why kroger was ok). Trader Joes. Good deals, but ALWAYS FUCKING CROWDED with the most annoying self appointed important white fuckers. I just hate that rude midtown crowd. Publix just felt kinda boring after all that city flavor. I KID. Ok, the reason why I PRAISE YOU PUBLIX, safe, clean, respectable, dependable, homey Publix~ I wanted to make some chocolate chip oatmeal walnut cookies. I literally bought only the ingredients to bake so I was queuing up when this beautiful black angel opened up a new cashier line, literally almost just for me. And it was like she knew. She was like holding back her Oprah smile. DO you know what that's like after a hard, shitty, week, no a shitty year, when you're just used to the most EXTREME bullshit at the grocery store- When the employees actually NOTICE you and BLESS you with helpfulness?? I thought it was a random fluke maybe. no! IT HAPPENED AGAIN. THIS TIME I WENT TO PICK UP SOME ITEMS during an extremely busy time. like weekend, holiday, bad time. It was like the heavens opened and smiled right at me bc this kind man employee PICKED UP MY 24 pack dasani, PERSONALLY ESCORTED ME PAST THE CROWDS TO CUSTOMER SERVICE, and it was just all very VIP - I almost want to cry thinking about it now. HAHA It was the two kindest acts I've experienced at a grocery store so thank you!!!! read more

I have to give a solid 5. This is the best Publix I've encountered. Excellent parking, it's everywhere. Staff - super nice people. Exceptional folks here. The Goods - everything I've needed, I've always found here. Odd as it sounds, when I go to my own Kroger/Wally World/Publix on Howell Mill, and I can't find my item, I come here. Lo and behold - this Publix has it :) Like my other Highland reviews... I walk over here since my bf lives close by. If you live in the Highlands, walk on over. I personally walk to Honeybubble then decide, "hmm.. do I want WF or Publix hmm...". And other nice to haves - coffee shop, shopping, movie theater, and etc are all near by this Publix. Can't beat that! I love the Highlands... if my office was closer to DT/Midtown, I'd be roaming this area daily. read more

I've been a Publix fan since living in South Florida. They are generally clean and fresh smelling. The check out clerks are friendly and appear to smile authentically. The Customer Service desk will take customers if it gets too crowded. The food, meat, flowers, etc are fresh. ..can't say that in all grocery stores. The thing that I like most is the Publix brand chocoalte covered almonds. Inexpensive, packing flavor and a big crunchy roasted almond inside. Woo Hoo!!!!! I love them so much, often it's all I'll go for. I think I'm addicted. read more

aww. sadness. My favorite guy in floral has seemed to switch and no longer is around! But otherwise, this Publix still gets my vote as one of my favorites - and high five to the pharmacy, too! read more

Publix - the publix logo - Grocery Near Me - Atlanta, Georgia

To offset my terrible Kroger review - I will tell you how much I like Publix here! I cannot give a grocery store 5 stars - just out of principal - grocery stores are always crowded and busy and usually frustrating to me! But if I did have to go to one (my wonderful loving husband usually goes with a pre-made list by me!), I would go to this Publix. Although it is a little bit of a trek from Grant Park - it is well worth the drive and there are back ways to go. We went this past Saturday for the millionth time - but I was especially impressed. It was the day before the super bowl and lots of people out shopping for their parties (as were we), so it was busy, but we found everything on our list and were in and out in less than 20 minutes! My husband also went the morning of the big 2008 snow storm and it was packed and crazy - but he said the shelves were stocked, the employees were helpful, and it really made light of the crowds and cranky people. So great selection. Love the Publix Spinach Dip and Macaroni Salad. No more Kroger for me - ever! read more