The date: 7/20 at 10:45 am. The location: 1090 Northside Dr NW, ATL, GA.
Awful shopping experience. LIDL has but 1, yes, ONE single associate manning the ENTIRE store. The consequence? We patrons end up doing their work: you scan your products, you chase after the 1 employee (who's actually shelf-stocking somewhere around the store) when the machine gets stuck, and then you pay LIDL for what is pretty much deplorable customer service (or nonexistent?).
Then, on the way out, BINGO! the patron ahead of me also had issues scanning his bar code to exit the self-check out area. Him, too, had to go chase after the associate for help.
LIDL, one thing is tauting yourself of having the lowest prices in the market. A very different one is being CHEAP. Too cheap to pay the salaries that would ensure a minimally staffed store.
After today, I'm going back to ALDI, I don't even care if I have to drive a couple more miles.
Keep up the good work, LIDL. You just pushed us back to your competitor. Well done! read more