Used secure storage to store my boat. I have had nothing but great experiences with Secure Storage…read moreand their team. They have a lot attendant who lives on the property and monitors the lots throughout the night. He was also very helpful in getting me in my space and has helped me several times since then. I chose this option as it is closest to the boat ramp on the causeway. I highly recommend them!

From the owner: Secure Storage offers reliable and convenient storage solutions for all your recreational vehicles…read moreand trailers. Whether you need boat storage, RV storage, car storage, or even jet ski storage, we have you covered. Our outdoor storage facility provides ample space to securely store your vehicles, while our enclosed trailer storage ensures maximum protection. With our top-notch security measures in place, you can have peace of mind knowing that your valuable assets are safe and secure. Choose Secure Storage for all your storage needs!

The office personnel are fantastic. In today's world customer service is not a priority. The…read morecustomer service provided here is always top notch and people like me appreciate it! Staff is knowledgeable and able to answer questions, provide detailed information about the rental agreement and costs. Very upfront with no hidden fees. I have yet to go into office and not be greeted with a smile and positive energy from staff. Very refreshing and it makes me feel good about leaving my belongings with them. They actually care about what they do.

Great service, reasonably priced, sells all kinds of packing materials. Went in there yesterday to…read morebuy boxes for a project and the manager was super sweet and understanding.

I'm honestly beyond frustrated and disgusted. I stored my belongings here thinking they would be…read morekept safe and in decent condition, but instead, everything I own ended up infested with roaches. When I came back to my unit, I found roaches crawling all over my inside boxes, on furniture, and even in items that were sealed. This wasn't a small issue either, it was a full-blown infestation that clearly had been building up for a while. There is no way this level of problem just appeared overnight. This tells me the facility is not being properly maintained or cleaned, and there's a serious pest control issue that management is either ignoring or not handling effectively. Now I'm stuck dealing with the stress, cost, and emotional toll of trying to clean or replace my belongings. Some things can't even be saved. I trusted this place with everything I own, and they completely failed. I would not recommend storing anything here unless you're okay risking it being ruined

From the owner: Store your belongings at Extra Space Storage on 8323 W Hillsborough Ave in Tampa, FL today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, non climate controlled units available, parking spaces, elevator access, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

My new adjustable bed was damaged by water and a rat that chewed the edge of my bed frame. Water…read moredamaged caused noticable stains on the top and bottom of the material. The bed remote was soaked with water and doesn't work anymore. The remote is $400 itself. The frame is in bad shape. The storage manager doesn't want to honor the insurance claim. He also refused to allow code enforcement to inspect the unit. Unit 210 is in bad condition. The ceiling is caving in and water leaks in from the roof and underneath the unit door on my belongings. This company never return my phone calls. I'll keep up the fight for my belongings being replaced. The court will decide.

I've rented other storage units in the past, but the experience cannot compare to this one. Not…read moreonly was it incredibly easy to apply online, Michael was such a kind and sweet angel. He took me to look at the storage unit before finalizing everything, he took his time to show me how to use the lock, and even set me up for auto pay. He explained step by step how to use the gate and how to exit. Normally, I'd be handed a lock, a paper with a number and sent on my way. But not Michael. He made sure I had absolutely no questions left to ask. The service was wonderful and the prices cannot be beat.

I have had multiple storage units (UHaul, US Storage, etc). This place is by that the worst...the…read moreplace may seem clean and inviting but their staff and billing is deceptive and dishonest. The storage units are clean and modern. Staff is almost always unavailable on both the customer service phone line and the property management. Restrooms (that we pay for) are always locked and you will never find a staff member to open them. The rates are a flat out lie and they will "market adjust" your unit with a 30% or more increase after 3 months. They do not offer any introductory rates and will be rude when you try to talk to them about billing

DON"T USE THIS COMPANY!!! It looks nice and seems convenient but this is the worst comoany I have…read moreever dealt with. They charge you fee's a couple of days after your rent is due, $100 in fees after giving me a broken lock that I paid for. I lost everything in Hurricane Helene and they would not only give me a break on the late fees, they put my stuff up for Auction. When I paid the balance and it came out of aunticon, they broke the lock and told me I needed to secure my own things. Take your business where they treat you like a human being, not a number and a debit card. THIS PLACE SUCKS!!!

Communication and promptness addressing issues with the units and facilities. We have been dealing…read morewith elevator issues for the last 4.5 weeks with no access to upper floors.

Firstly, had no problems with the check in or check out process beyond the fact of the site was a…read morelittle slow. But Brad came out when he noticed we had been standing there for a bit and said he would take care of it. My partner and I were moving, and after we got to our new place and started unpacking we realized we had misplaced something extremely important to us. I called and spoke with Brad and another sweet lady a different day to see if they had found it. Unfortunately the first 2 times, it wasn't found. However Brad took it on himself to look again for us the next day and found it! Truly saved us as the item was not replaceable. Thank you to the entire team for helping us out and going above and beyond to make sure we were ok.

Margie was super helpful and very friendly! So glad I have space there! Great people! super…read moreconvenient!

The front desk clerk is very very rude and disrespectful. She uses profanity when talking, has…read morehorrible customer service and very unprofessional phone etiquette. The clerk called me regarding my account, which I had paid in full and didn't understand the nature of her call as I have always spoke to a different nice lady for the entire year I have done business here as well as always receive email and text updates regarding my account, and she got very disrespectful and hung up, the clerk proceeded to call me again and make several statements before hanging up. I called back several times asking for the clerks name as well as a manager and she said she was the manager. I arrived at the property to be informed she was not a manager and having a bad day. That does not give you the permission to speak disrepectly to the customers nor hang up on the customers you called several times. The clerk was also unhelpful and insinuating she would like to fight if I got to close to her, all while the manager on the property was asking me to come into the office so that she could assist me with access to my storage. Customer service classes as well as anger management classes would serve well for the front desk clerk working this morning. I do not handle disrespect well and will discontinue my business with this company as well as let others know my experience. When asking for the clerk's name she refused as she knew she was in the wrong and beyond disrespectful. I will also be reaching out to a regional manager or cooperate manager as this is very unacceptable.

Jack and Joe did a great job in accommodating my storage needs…read more Very professional. Lots of dolly flat carts available! Clean facility!

Joe and team were informative and efficient in setting up our accounts and were helpful in showing…read moreus the actual units we were renting. They provided information on options where available. They were professional and courteous, which was much appreciated.