Moving to the area and needed a storage facility. When we arrived to see the facility we spoke to…read moreAl. Al was kind and explained everything we needed to know about how the process works. My husband booked it on-line and it was very easy and convenient. The day you move in is when the gate code is activated. With the gate code they provide you, you can drive in/out very easily. They are open for your convenience from 7AM - 9PM.

I gave this location 5 stars because of its cleanliness, friendliness, and exceptional customer…read moreservice provided by the Facility Manager Rose. Much better than the previous manager, I'm happy to see that they have made some changes and placed an emphasis on the quality of service they provide.

Judson was the best, Top shelf service couldn't ask for a better person to help me with the…read moretransition, he gets a 5 star from me. Thank for all you did to help me.

The positives: the staff are really hardworking and nice. If no one is at the front office, call…read morethe number posted on the door, they will come from wherever they are on site. It's very very clean. The less great: -like aalll storage places, they raise your rent quickly. -Other tenants are not thoughtful about blocking entrance, holding elevator. Etc... -have garbage cans in ladies room! You're leaving no choice but for people to flush certain products or leave them in the floor (which I've seen). Buy a trash can and some liners for yourselves and your customers. One elevator is or was not working for a year. Sooooo what if the other one goes out?

I'm honestly beyond frustrated and disgusted. I stored my belongings here thinking they would be…read morekept safe and in decent condition, but instead, everything I own ended up infested with roaches. When I came back to my unit, I found roaches crawling all over my inside boxes, on furniture, and even in items that were sealed. This wasn't a small issue either, it was a full-blown infestation that clearly had been building up for a while. There is no way this level of problem just appeared overnight. This tells me the facility is not being properly maintained or cleaned, and there's a serious pest control issue that management is either ignoring or not handling effectively. Now I'm stuck dealing with the stress, cost, and emotional toll of trying to clean or replace my belongings. Some things can't even be saved. I trusted this place with everything I own, and they completely failed. I would not recommend storing anything here unless you're okay risking it being ruined

From the owner: Store your belongings at Extra Space Storage on 8323 W Hillsborough Ave in Tampa, FL today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, non climate controlled units available, parking spaces, elevator access, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I've only been with them for 2 months and all the sudden they went from $116 for the rent to $195…read more Don't use them, no business ethics. I can understand price increases but to almost increase the rent in the first 2 months of doing business with you. Almost double is absolutely theft. I would not recommend this company to my worst enemy. And then they're telling me in another 6 months they'll raise it again but can't tell me how much. Don't make the mistake. I did and trusting these frauds

Avoid at all cost or it WILL cost you. They get you in the door with the 3 month specials then tell…read moreyou your rate is x amount but then jack the rate without warning. They send you emails that either never make it to your inbox or never actually get sent. Email is NOT a proper form of communication for 1 sided decisions. They raise your rates higher and higher and force you to switch to smaller units then charge you MORE then the larger units. And you pay a $10 transfer fee??? Because why. I've NEVER had this issue with any other storage unit in my LIFE. Some increase by 10% after 6 months some its a year but never in my life have I seen a company this GREEDY and PREDITORY. DO NOT PUT ON AUTO CHARGES THAT'S HOW THEY GET YOU. A $90 increase for a unit that is currently less at FULL PRICE on their website. Do NOT trust the good reviews the staff ask you to leave them when you first get there. There are many others like me with the same issue. They are no better then thugs who shake you down.

Used secure storage to store my boat. I have had nothing but great experiences with Secure Storage…read moreand their team. They have a lot attendant who lives on the property and monitors the lots throughout the night. He was also very helpful in getting me in my space and has helped me several times since then. I chose this option as it is closest to the boat ramp on the causeway. I highly recommend them!

From the owner: Secure Storage offers reliable and convenient storage solutions for all your recreational vehicles…read moreand trailers. Whether you need boat storage, RV storage, car storage, or even jet ski storage, we have you covered. Our outdoor storage facility provides ample space to securely store your vehicles, while our enclosed trailer storage ensures maximum protection. With our top-notch security measures in place, you can have peace of mind knowing that your valuable assets are safe and secure. Choose Secure Storage for all your storage needs!

The office personnel are fantastic. In today's world customer service is not a priority. The…read morecustomer service provided here is always top notch and people like me appreciate it! Staff is knowledgeable and able to answer questions, provide detailed information about the rental agreement and costs. Very upfront with no hidden fees. I have yet to go into office and not be greeted with a smile and positive energy from staff. Very refreshing and it makes me feel good about leaving my belongings with them. They actually care about what they do.

Great service, reasonably priced, sells all kinds of packing materials. Went in there yesterday to…read morebuy boxes for a project and the manager was super sweet and understanding.

Dropped in here recently to check pricing on some storage needs I'll have in the coming weeks…read more Spoke to a Danielle (I believe it was) and was so delighted to be treated so well, while giving me all the information I needed without making me feel pressured. Wonderful experience. Kudos to her.

Judson really made my experience good this time. He did his best to make a tough situation better…read more The facility is clean and newly painted. It looks great. They are now unmanned which means one person has to juggle between multiple locations. Judson called me back and helped me with my transfer.

My new adjustable bed was damaged by water and a rat that chewed the edge of my bed frame. Water…read moredamaged caused noticable stains on the top and bottom of the material. The bed remote was soaked with water and doesn't work anymore. The remote is $400 itself. The frame is in bad shape. The storage manager doesn't want to honor the insurance claim. He also refused to allow code enforcement to inspect the unit. Unit 210 is in bad condition. The ceiling is caving in and water leaks in from the roof and underneath the unit door on my belongings. This company never return my phone calls. I'll keep up the fight for my belongings being replaced. The court will decide.

I've rented other storage units in the past, but the experience cannot compare to this one. Not…read moreonly was it incredibly easy to apply online, Michael was such a kind and sweet angel. He took me to look at the storage unit before finalizing everything, he took his time to show me how to use the lock, and even set me up for auto pay. He explained step by step how to use the gate and how to exit. Normally, I'd be handed a lock, a paper with a number and sent on my way. But not Michael. He made sure I had absolutely no questions left to ask. The service was wonderful and the prices cannot be beat.

REVISING THIS REVIEW: Do not ever physically go there to pick up the product. The bearded dude with…read morethe hat that works the warehouse was NASTY AND RUDE to my team. No need to treat customers the way he did. What a jerk. If this is the type of people they employ, I need to find another source fast. PREVIOUS REVIEW: The company offers old-school, fantastic customer service. They always answer the phone when you call during business hours. All of their team members are a pleasure to speak with, especially Sharon! The prices are great, and they always deliver the next day. Check them out. You will not be disappointed. Thanks for all you do!

Customer services top, notch, very polite and always get me what I asked for... Especially the…read morewarehouse, i'm always getting my order, correct