I have rented in the past. Also I was familiar with several…read moreother people who had rented units in this facility - long term. I mean like over 5 years. Over 10 years. Over 20 years. There's a lot of square footage to maintain. They do an exceptional job, for the most part. Jennifer in the office is well known for going above and beyond when it comes to customer service. I thank Jennifer, Tracy and Acme Storage for some memories I will never forget and a true demonstration of compassion. Every facility has its challenges and it's sometimes difficult to control the actions of others. Overall, during the time I rented at Acme I can honestly say that when someone's presence on the property clearly affected others in a negative manner, they weren't there for very long. I wish you all the best, Jennifer. And forever fond memories of Bob, Peanut and Animal. From Boots

I have rented from Acme Storage on several occasions over the past 10 years. Compared to other…read morefacilities, I find Acme to be very clean, well-maintained, has top notch security and is fairly priced for the size of units they offer. Beyond that, the office staff is great! I have nothing but good things to say about the Office Manager Jennifer. She goes above and beyond what she has to and always greets me with a smile! I highly recommend this storage facility.

To their credit, this business canceled the latest rate increase when I brought that to their…read moreattention. That's classy-if they don't raise it again.

This place is average as far as storage facilities go. Not too bad, not too good, but they have…read moreraised the price on us twice in less than 9 months for a total increase of $220. And there is no sign of stopping. I fully expect them to do it again in 6 months or less. They figure that it's too much hassle for people to switch units and that folks will just eat their crappy price increases. The sad thing is that they are probably right. The point is: Don't get suckered by their First Month's low-ball rate. They'll make you pay for it later. Avoid SecureSpace Portland.

This place is a scam. DO NOT RENT HERE. They will jack up your price within the first year that you…read moreare there and say that it's for maintenance. It's not. Half the time the garage door is open for anyone to come in, with no security ever that I've seen. My light above my unit has been broken for months and I can never see inside my unit when grabbing items. Also it's extremely hot and uncomfortable. They claim they keep it at a certain temp but that's a lie. I will be moving out because this business practice is extremely shady. The price for my unit online is a third of what I pay now and I've only been here since the end of MAY 2025. It's unacceptable.

Liz is wonderful. Explained everything so I feel comfortable…read moreaccessing the unit. No question was stupid Very satisfied

Excellent customer service. Very knowledgeable and accommodating. The facility is clean, secure and…read morevery well maintained. Robin is amazing!

Robin is the best!! so friendly, and helpful. Helped us with what we needed quickly while giving…read moreus wonderful conversation

Affordable prices, not the highest quality storage unit. the most frustrating part was the combo on…read morethe lock to get in the gate to get it and having a hard time getting ahold of anyone who could tell me what the combo is. I went to them because they seemed like the one local shop- turns out they were bought out by a big company in Utah.

First thing I would say about this location, is that I received excellent customer service. I've…read morebeen here for a couple of years and recently needed to move from one location, to another within the facility. Both were clean, easily accessible, and I've always felt that my belonging are safe. One of the few storage places i've rent from that I have no complaints, and I've had storage rentals for years! It's also in a nice location, easy to get to.

This review is specifically about Sylvia who works at the West Coast storage facility on Halsey…read more She is outstanding in her knowledge, empathy, and orientation to customer service. She helped me so much as I was moving my stuff out of storage. I have to say nobody else I dealt with at this place during the almost 9 months I had to store my belongings there even comes close. Thank you SO MUCH, Sylvia, for your kindness and humor. You really helped transform what had been a pretty stressful move to one that restored my faith in humanity!! You are totally awesome!

Many thanks to manager Timm, who really went the extra mile to arrange just the right space for us…read more So helpful! The facility looks great, brand-new and conveniently located.

Main issues: 1. pricing lies (a bait&switch style of pricing). 2. Automatic "insurance" that covers…read morevery little. 3. Their online account access. 1. Ignore promotional pricing - once it's over they happily increase monthly rent by 70% of the normal rate. READ: PRICE WILL INCREASE ON THE 4th MONTH. This is consistent and likely an established business practice. Case 1: promo pricing was 50% off first two months. Large (intentionally nonspecific) unit- $136 "normally" with $68 as rate for promo pricing. Rented in June. Then, rate jumped by $88 to $224/month. Given notice in last week of September (25th) for November new rate start. After raising a stink they dropped it by $22. That's still $66 over what I budgeted. Case 2: Had to get a 2nd unit last day of move and didn't have time to go to a different place (believe me, I would have). A smaller unit at $42/months as "standard rate" (October '25). Promo discount of 50% for first 2 months. Notice received in December (26th) that rate will increase to $75 starting February. Again, over 70% increase in cost. And $33 above budgeted. Like clockwork. They claim: [*Warning - eye roll following reading their statement may cause pain*] "We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." I watched this building get built. It's new. Upgrades..? No. Maintenance, okay but what kind of incompetence didn't plan for that in initial pricing? It's not incompetence. It's shady and unethical. Cowards. What does $100 get you every month? 2. They make you pay upfront for insurance at $12/mo that covers up to $2k. I suggest not storing items at $200 a month if it's all worth less than that. I gave my documents quickly. I was still charged (for first unit) and had to ask them to refund me since I was charged again. I got a second unit as noted - under the same account, passcode, email etc. They still preemptively charged that insurance despite my private policy being on file already. Needs more refunds again. Very dumb. 3. They have an online account (kinda) but it's limited in function to strictly facilitating them getting your money. You cannot see itemized statements. You cannot submit or view documents. You can update your basic info and payment info and see payment history (only total they took from your account so nothing useful). You must request actual itemized statements EVERY MONTH if you want to see what that extra fee is for. Only positives are the doors work and it's relatively clean. But it's new...we'll see how far their maintenance goes. Go elsewhere.

I have had a 10x14 storage unit at this facility for just over a year and, in that time, my rental…read morefee has been increased by more than 150%. When we started, my "introductory rate" was $103 and the following month it was $183. 3 months later, it was increased to $246 and, at the beginning of this year it was increased again to $279. There is an ongoing promotion and special introductory rate combo where the same size unit is $51 for the first 2 months (the promotion states "Half Off 2 Months") and then $102 after that. Upon seeing this, I thought I might go into the facility to try to negotiate my rental and was met with absolutely no flexibility. I was told that the current promotion and subsequent rental fee was only a promotion and did not represent the complete cost of the unit. When I asked if there was anything they would be willing to do to work with me, they simply stated that rent increases are normal for everyone and they were unable to make any adjustments. So, I will be vacating my unit before the end of this month because of these unreasonable increases.

I highly recommend this storage facility - it's safe, super clean, well-light and I feel very…read morecomfortable storing my things there. It is competitively priced and I was given a good offer for storing my things long term. I find the location very convenient and access to my unit is super easy. The staff is wonderful and very helpful. Gavin and Carabelle have been especially friendly and helpful. Thank you!

I've found Security Public Storage to be truly exceptional--from their attentive staff and fair…read morepricing to the sense of safety I feel both on the property and with my stored items. I've used one of their larger competitors before and, while their staff was also great, the big-business practices were not. I'd much rather support a company that values its employees, respects its customers, and doesn't monetize user data through its app. If you have a choice, go with SPS--they're the full package. Special thx to the manager, Gavin.

Granted, I had a small moving task of two large items, but UHaul made it even easier with an app to…read morereserve the truck and equipment and to check in / out within the two hour window of using the van. Easy parking, well trained staff, lots of accessories to assist in a move, I have nothing but praise for this business. Moving even two big items can be a hassle, but this small move was pleasant. I'd return here for my next moving task.

Review for my sister who is not a Yelper:…read more If renting a Uhaul, don't rent from the one at Delta Park! I rented one two weeks ago. The tires low light was on and they tried getting 1/4 tank extra of gas. This morning I get there and they tell me that they don't have a truck available. I showed them my reservations. The guy tells me that it's not available because they can't find the key. After I was not very nice they found a key. The tank is on 1/8th if a tank and the check engine light is on. Went back in and waited for the guy to see what code came up. It said that the ignition can't be found. He said that it shouldn't leave me stranded.

The staff is great; JJ was a big help, reminding me of the move-in special, and saved me a few…read moredollars. Also, so sweet and kind every time I am in the office. Went in there the other day with a friend who had rented there for several years until recently moving. She remembered his name and spoke highly of her and her continued help on multiple issues.

Here's photos of the truth about Columbia crossings. They don't replace light bulbs and they don't…read morekeep the Marina safe from debris.