I take back the negative review I wrote earlier this month (5/2022). We were able to come to a win…read morewin agreement. Very clean place, and heated in the winter. More reasonably priced than most. I have been with them for years. Loading dock is equipped for all truck trailer sizes. Easy unloading, lots of large flat bed carts available. And easy access to lockers. They are good reasonable people.

Extremely clean and organized facility. Very reasonable rates and great service.read more

EXTREMELY CLEAN + EXTREMELY NICE STAFF…read more They get and deserve a FIVE STAR RATING The staff is courteously helpful and friendly. They keep a coffee pot ready for new friends and make the storage itself into a community of friends and not just a place to keep your stuff. If not at their posts behind the counter you can find them keeping the area spotless. The only fault I can find is that head office is slow to help them take care of their clients. To get a repair done takes head office months to say OK. THE STAFF TRIES SO HARD TO MAKE THE PLACE A FIVE STAR Place , It is sad the head office does not help their staff, like the staff helps the clients.

I have been a client for a few years now, I find the staff very friendly, the price for the storage…read moreis fair and the location is good, they kept the place clean and well maintained, very safe.

Less than one month after moving into a large unit the Manager calls me out of the blue and asks if…read moreI still want to rent because my unit is empty and the retractable door is wide open. I ask him to repeat that all my belongings are gone and that the unit is mine. H confirms both facts. I'm immediately stressed out and panicked that everything I stored at Sentinel is gone! I leave work to drive to Sentinel immediately - only to find that the manger got the Unit numbers wrong and has upset and alarmed me for no reason. More than a month later and after going to Sentinel Storage on Bridegway THREE times and being promised phone calls with answers and explanations, requesting a credit to me account and being told by the manager that he had to check with his regional Manager - I have nothing but more frustration. I your looking for a pricey place to store your belongings and like being unnecessarily alarmed that all your possessions are gone then this is the place for you! I would rate ZERO stars if I could.

They knowingly and protectively rent to thieves and allow their stolen goods to be warehoused…read morethere. I had a bike stolen- my gps tracker tracked it to their facility- the police came and we located the exact locker it is being housed in. The co wouldnt allow the police to open the storage locker- where many stolen items were housed. Thus they protect criminals willingly. Be careful as apparently that occurs frequently there

Great location and probably the best price in town. You must have smartphone app to use this…read morestorage. The staff are friendly especially Gary. Second time using this storage Value 4/5 Atmosphere 5/5 Service 5/5 Quality 5/5 19/20

Spare tires, snowboard and an ottoman! These where all reasons for getting storage and I found…read moreNationWide to be great! The staff are friendly and helpful, the building is always clean and I love how secure it is. The app they use is great and easy to use. I'm really happy with these guys!

We had placed our household items in one of the smaller storage units for half a year at least…read more and what a headache. They hounded us with calls and through emails when we were late than 2 months we were late and they placed a 130.00 lien on our property which was the last straw for us. We would get dinged for weekly late fees so we were paying a hell of a lot more than the "initial fee" we were introduced to upon joining, please cancel my initial review Sentinal Storage Coquitlam, you just kick people down and I will never recommend your company to anyone!!! Our stuff is safely home!!Rating 0 c constant

I use this storage for over a year now. Very clean and safe facility. The ladies at the front desk…read moreare very helpful and friendly. Cost wise is pretty much competitive with other storages. I would defiantly recommend Sentinal storage.

I still try to comprehend why we went from roughly 8 hours estimate to pack and download to 13.5…read morehours. Multiply that by 250$ Kevin the owner is not good at providing proper estimates. Very polite and I am sure he will politely respond here as he did privately. The 1/2 drive charge before and after is a cost that is being added after the fact not in original discussions. (Happened both for packing and move) After my correspondence with him on the extra hours he turned the blame on me that the packing was not done right (unorganized) and the van was parked a bit further away from entry for download. As per packing, his own team were involved in packing majority of our stuff. They spent 5 hours the week before. Furthermore the big portion of our stuff was already stored in their pod since July. Yes They were still many boxes left in our house but very little furniture to move: - piano, dining table, 3 disassembled beds, 1 sofa, 1 coffee table, 2 bed side tables, 2 book shelves, one drawer, 3 chairs , one bbq , one lawn mower and one tv So I still don't get why it cost us this much time and money. Yes we were in unfortunate state that the spot in front was taken. That for sure slowed things down, but not 4-5 hours extra. Yes I made the stupid move to watch my kids around 6 pm instead of watching them for entire time so I let them do the download on their own. Did the download actually took from 3 to 8 pm no breaks?! I would like to believe they were truthful. I tried to resolve this with Kevin privately. . We ageeed that the guys worked hard and took only their claimed 30 min break! I raised the issue of lack of management and proper estimates and that needs to be fixed and for that I need to be compensated. He offered me future discount for a future move !!!! (Which basically is a very pretend polite way of dismissing me) I moved with this company 20'years ago. I was happy enough. That's why I went to them this time. But I will never recommend them again as it will turn to be very costly.

I would recommend them. Although they don't have professional packers, some warehouse guys for…read morepacking but they did ok with packing and good with loading the stuff in their boxes. But I can't blame them as it was a last minute call to get them do this job. Came right on time for loading and delivery as well. Unloaded and to my surprise, nothing was broken and nothing was missing (as mentioned in previous comments). Cost of moving from BC to Seattle was reasonable. All togather I would recommend them! Thanks guys!

I have been using their services for about 12 years. I recently emptied my locker as we're moving…read more The staff that work here are stellar - they are super helpful and always answer any questions promptly. The facility is quite good - very clean, well lit and maintained. They make it super easy to access. I've never had any critters in my stuff! Make sure you bring loonies if you need to use a cart, especially if you are here after hours. During office hours they can also sell you various things that you might need. Onetime, my key literally fell apart inside my lock, so they cut the lock off and sold me a replacement at a good price, saving me the hassle of going to the store.

These people are so friendly! They answer the phone promptly and go out of their way to make sure…read moreyou are happy with the unit and price. The prices are very reasonable. Unfortunately, I am going with a more convenient location for me.

Good value and good storage options. We have one the size of a closet which is the right size…read morealthough hard to navigate as it is very tall and we are disorganized! The facility is secure and protects against things like rodents and whatnot, which is great. The only minor problems are that when it gets busy, the parking spots fill up and it's hard to move large/heavy items to and from the car. Also the units would benefit from some sort of lighting. But otherwise, no real complaints!

A very clean, friendly, very secure, safe and private storage business.For personal or corporate…read more This family run business have been around for something like 25 years. I like the fact that the storage lockers have roll up garage style doors, and you need access codes to get in. Its very close to downtown and always easy parking without issues. The rental rates are all very similar to most any other average storage company... but this is not an average storage facility, its above average.

A quality experience over the last year and a half with my 20' x 10' storage locker. The staff are…read morehelpful and courteous and the area is kept tidy and in good working order. They provide easily accesible large and small dollies for transporting items which was very useful. After clearing out my locker Darren at the front desk was very helpful in making sure that my rental was terminated correctly despite the fact that I was a bit late giving notice. Thanks for your service, I would reccomend Mini Mall for your storage needs. Andrew

Everything was fine, the staff are nice and the facility is ideal, HOWEVER in just one year they…read moreraised the rent 100%!! I started at $151 a month, 6 months later they raised it to $168 (reasonable) and 6 months after that they want to charge $308 a month! When I reached out for a more reasonable solution, the response was "Unfortunately, we have not been given any permission to make any amendments." This is an unexpected way to take advantage of customers. Landlords are not allowed to double the rent on tenants, and providing only one month notice of this astronomical increase for storage doesn't even allow me time to cancel my agreement with and move out before this huge jump in costs, as I'm currently out of the country. This is unethical and unreasonable, and then I found out that Mini Mall is traded as a mutual fund, so I'm sure investors will be very happy. Customers on the other hand, are not happy at all.