Staff were helpful and knowledgeable! Not rush or pressured to rent at all. Entire facilities were…read morebright, quiet, and very clean, including the 3-storage units, inside and out. My friend referred me and we both got the "refer a friend deal". Thank you, Evangeline, Jasmine and Rish!

It is a well managed place, clean and safe. Prices are competitive, good location and facilities…read more recommended

Really great service, access and security. I rented in one of the non-main buildings which…read moreprovided 24/7 access to my stuff via key pad code. The facilities are always clean, the owners are really great and I've never had a single security concern. I would highly recommend them for your storage, small or large. We moved from a small locker to a mid sized one and finally a large one with no issues at all.

$49/mo for a 5x5. Plus $10 initial fee…read more Plus $10 for a lock, you can only use their special locks.

I was moving and needed storage for the overflow furniture/boxes…read more Location is very convenient, staff are friendly and facility is very secure, safe and well-maintained, It was a good experience during a hectic time. customer service is number one, highly recommended!!!!!!

Storage for you life is great - the staff is efficient, friendly and care about their customers,…read morethe storage facility is clean and well maintained, my experience with this company has been top notch, I would recommend them to anyone looking for a storage facility.

Second time winning a storage locker from this location…read more It's a really good central location. Walking distance to Capilano Mall. Most of the staff are excellent! Extremely friendly and helpful. They take care of the auction paperwork quickly and efficiently. The office is cozy. They have chairs for everyone to sit in and a hot tea station with cookies ! You get a temporary code which allows you to access, clean and remove the storage contents until 10 pm which is so very appreciated. They take a cash deposit for the locker, which is returned to you upon emptying and sweeping it out.

Great units at a reasonable price. Central location. Easy In and Out. Good Hours from 7am or 8am…read more(?) to 10pm, 7 days a week/365 days a year. Exceptional staff that are friendly, helpful, kind, professional and always willing to find a solution, regardless of what your request/need/issue is! They are great about pro-rated days when beginning or ending your tenancy. They also are flexible if an unforeseen situation occurs and are happy to accommodate any needs you may have. They expertly and flawlessly guide you through their storage options based on your needs and budget! Their website provides tips, tricks and visual examples of the size of their units together with an estimated price per month! They also offer lots of well priced moving supplies, including mattress covers, tv boxes, dish packing kits, glassware kits, wardrobe boxes bubble wrap, tape, brown packing paper as well as markers, packing tape, various size standard boxes and to top it all off, they even sell excellent locks - it's a one stop shop. There are flatbed dollies on site to help you streamline the process. They also have resources on their website to help you plan your storage, what's allowed to be stored and gives you estimated prices, whether it is drive up, upper level, ground floor, car storage, camper storage, mailbox size or upper level (ladder accessible for light objects.) The best park about this place is the employees! If you're looking for storage, don't hesitate to pick up the phone! They are happy to answer ANY AND ALL QUESTIONS you may have and will guide you through the whole experience. They also have a great payment reminder service [if you're like me and tend to be a tad forgetful ] I have rented at quite a few places and this is by far the best one I've ever rented at! Couldn't ask for a better business! They are excellent communicators, always available to help and run like a well oiled machine :) great local business. Keep up the great work Advanced Storage North Van! You rock :)

I just rented space a week ago. The manager is so friendly and helpful. Units ate clean and it is…read moreeasy in, easy out.

Excellent service, great rates and a pleasure to deal with. I have been using this location for…read moreover two years now and recommend them to many of my friends and customers.

Really friendly staff made it easy for me to move in on short notice…read more I had no issues moving in or out. Clean, and great accessibility.

This facility is excellent, clean and safe. The folks that work there (short out to Reuben!) are…read morefantastic: friendly and helpful. Won't go anywhere else!

Rocio is an amazing manager and an amazing person! She did everything in her power to ensure that…read morewe didn't incur a lien fee on our locker and she took the time to make sure that we left feeling like satisfied customers. Debbie and Brian Gosselin

This is a long overdue review as I mentioned I'd be leaving a review based on my positive…read moreexperience with Sentinel Storage approximately a year or two ago. (July 2023?) I tried Sentinel Storage - Richmond a while back with their $1 trial as I planned on being away to Vancouver Island for a month and thought to put my things in storage. I didn't end up using the storage however although I did experience the registration and cancellation along with the tour of the storage facility. I remembered my sign up was effortless and quick. I made use of an ongoing promotion they had at the time which offered your first month for $1. (It seemed too good to be true.) It truly was $1. The staff were friendly and professional and the manager was very welcoming. They walk you through the sign up and tell you what you're signing up for, and their policies like you can't store food in your unit (understandably); you do require insurance for your items (whether by their provider or your own) however if I remembered correctly, the first month was free if the value of items was bellow a certain threshold (hence $1 was truly $1 true to the promo deals than any hidden fees). I wasn't planning on storing anything of value so I didn't need insurance for the month; I didn't end up using the storage however I did note the facility seemed clean and secure from my first and only visit. You are given a pin code for entry and you also have to bring your own pad lock for your storage unit. The unit was well sized and they have a variety of sizing to suit your needs however I just needed a small space intending to put some things from a condo while out for a couple months. In the end, I didn't use the storage and left it empty. I was out of town when renewal came about and so I emailed them requesting for a cancellation. True to their word, there was no gimmicks, ifs ands or buts - they cancelled the storage rental upon request without further billing. It was a very positive, effortless, and easy experience dealing with Sentinel Storage. Now storage services like gym subscriptions and cellphone providers can sometimes get a bad rap for hidden fees and relentless billing even after cancellation (At least so I've heard the stories - I've never had an issue with storage services in Canada for the two I've tried, and I'm not really a gym kind of person lol. Cellphones rip of customers with outrages rates compared to other countries but that's changing thankfully with more competition and regulation). It's nice to see professional services like Sentinel Storage (and another storage service in Vancouver I've formerly tried) were all honest, friendly, and professional. They provided the service that customer required and honoured their promotions and cancellation upon request as well. No false advertising and no tricks to keep customers billed for something they don't use. My experience personally at Sentinel Storage was a five star and I will certainly consider them if I require storage in the future. Thanks.

EXTREMELY CLEAN + EXTREMELY NICE STAFF…read more They get and deserve a FIVE STAR RATING The staff is courteously helpful and friendly. They keep a coffee pot ready for new friends and make the storage itself into a community of friends and not just a place to keep your stuff. If not at their posts behind the counter you can find them keeping the area spotless. The only fault I can find is that head office is slow to help them take care of their clients. To get a repair done takes head office months to say OK. THE STAFF TRIES SO HARD TO MAKE THE PLACE A FIVE STAR Place , It is sad the head office does not help their staff, like the staff helps the clients.

I have been a client for a few years now, I find the staff very friendly, the price for the storage…read moreis fair and the location is good, they kept the place clean and well maintained, very safe.