1. Sentinel Storage - Coquitlam Barnet

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    Coquitlam, BC

    Sentinel Storage - Coquitlam Barnet

    4.8 (4 reviews)
    Closed • 5:00 am - 7:00 pm

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    7 years ago

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    Ben B.

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    15 years ago

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    15 years ago

    Location is very convenient, staff are friendly and facility is very secure, safe and well-maintained.

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    15 years ago

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    Maple Leaf Self Storage - Large selection of moving and packing supplies

    Maple Leaf Self Storage

    (3 reviews)

    West Cambie

    Staff extremely helpful and accommodating--prompt responses via email…read moreIndoor units are clean, elevator is helpful with large loads. Decent storage rates, flexible hours of operation. Convenient location. Highly recommend and will return!

    They started out so nice & reasonable. Then, they rubbed in me being illegally evicted by comparing…read morehow a customer had 9 cars & I have none & am homeless. Then they all of a sudden added all these rules into our agreement that they didnt give me a copy of. Its always oh surprise you cant do this because it says this in the fine print all of a sudden etc basically. They tricked me into paying for a locker I am no longer using & moving out of, saying the system wont let you transfer to a smaller cheaper one until you pay for the one your 2 days overdue for paying for & you have to pay for the bigger one you wont be using, first, in order to transfer to the smaller one. Then you get credited back the remaining amount you overpaid. When I asked them over and over snd over and so many times and ways, they only answered some questions and ignored the important ones. They said the credit will go into your acount and be taken into your next storage locker. That doesnt explain anything & it probably wont be taking money off my next bill either. They told me this AFTER it was already done. Not before when I asked over and over many times and ways. There not even showing me where I signed and agreed to this. I tried to not pay and just leave to another storage locker but they said I couldnt because I didnt give 7 days notice. I asked where it said that on my copy or theres etc and they just ignored me again. Not to mention how I tried to call another company and I got them somehow originally, but that couldve easily been google or gpt char making yet another mistake but idk with how there acting dodgy with all there catches to everything lately. They forced me to pay for a bigger locker when now in a smaller one, wont refund the difference, make things up and add things as we go, get a computer to sign things for you, dont give you a copy, etc. Very dodgy.

    Sentinel Storage - Surrey

    Sentinel Storage - Surrey

    (11 reviews)

    Newton

    Until today this was a great place to have my FedEx packages delivered. Warning, do not go by what…read morethey state are store hours as they are not correct. I arrived at 4:55pm only to find it closed and looking like no one had been there for awhile. The saga started when I realized a package I had been waiting for hadn't arrived yet or at least I hadn't been notified of it's arrival. I checked FedEx's website that stated it arrived on Feb 28th and it's now March 8th. I am concerned that it is going to be shipped back. Today I was in office in East Van and this is in Newton but I figured store hours are 9am - 5pm so I can get in, get my package and they can still leave on time. I don't have to be concerned about my package being shipped back. That's not how it worked out at all. I get there with 5 minutes to spare and they are closed. I call their 1-800 only to be told that they usually close the stores at 430pm for their last unit check then go home. Great, then the hours should state that. If the store has hours of open until 5pm then that's not 430pm, that's 5pm.

    Stored some furniture and boxes for 2 months to stage our home. We had to throw away anything that…read morewasn't in a sealed box due to mouse infestation. Urine and droppings were all over everything. When we mentioned it to the staff, we were handed latex gloves with a shrug. I guess we should've noticed the mouse traps in every corner when moving stuff in!

    Sentinel Storage - Mission

    Sentinel Storage - Mission

    (8 reviews)

    I have rented in this location for the past 4 years. During that time (about 2 1/2 years ago), they…read moreunderwent management/ownership changes, and the service has been abysmal since. The electrical outlets did not work, and when I asked about repairing them, I was always told it was being considered - never did get repaired. The lights always went out after 10 seconds, the place was not clean, heating was questionable - too hot or cold - no guarantees on the safety of your goods, even though you have to pay the required insurance! It is located in a homeless camp area. This is reportedly a problem, and they absolve all responsibility for anything that happens in this regard in the units! Moreover, upon new ownership, my rent increased drastically, as did the terms of renting - went from billing dates monthly to 28 days. Upon moving out, they informed me there are no prorated funds - so they have taken an extra 10 days of my rental time. My rental rate had increased by over $100 in the past 2 1/2 years. Customer service has been rude and condescending since the new ownership. There are far better, cleaner, courteous and more professional storage locations in Mission that offer prorated rentals.

    The staff (two women) are EXTREMELY rude, mice/rats chew into all of our belongings and leave…read moredroppings. Each month i pay over $500 They will charge you days before you're due to pay and then fine you $50 extra each day. DO NOT STORE YOUR STUFF HERE! I am moving tomorrow on the 5th and told them about it, I dont get billed until the 8th. they are now saying I am getting charged on the 5th. So scummy. there is no garbage use there even though there is a huge waste bin.

    Ontime Moving & Storage

    Ontime Moving & Storage

    (4 reviews)

    We moved from Port Coquitlam to Maple Ridge in Sept 2023. Ronald personally came to our house to…read moregive us the quote, then supervised the move on Day 1 of 2. We are the Poster People for, "How Not To Move"! The moving men were extremely patient with us as we scrambled to get the rest of the kitchen packed on Day 1 while they dealt with our furniture and the goods in the other rooms of our 2 story, 3200 sq. ft. house. All the movers were hardworking, professional and pleasant to work with. We had half our goods delivered to Maple Ridge and put the other half in storage at OnTime. We had half of the stored goods delivered in 8 months time, then the rest in another year. Considering that we originally planned to have them in storage for only 3 - 6 months, Ronald was very accommodating to keep them longer and stayed in communication with us the entire time. The storage fees were reasonable and did not change over the 18 months. Positives: Excellent communication from the company. Prompt and reliable (definitely On Time and sometimes early!). Reasonable, flexible and accommodating. Excellent workers. Negatives: 3 pieces of wooden furniture had some damage. Company has a limited amount of compensation for damage - review the policy and requirements (report within 2 days of delivery). Some micro-management. Stars: 4.5 (but I don't know how to indicate this!). There are other 5 star Yelp reviews for this company but they are hidden and aren't included in the overall rating and I don't know why. We would definitely recommend this moving company based on our experiences with them.

    Terrible company very deceptive with one quote at first viewing but much higher quote closer to…read moremoving day. cancelled our move on a Friday night at 9 pm by email 3 days before move. do not trust these people.

    Fortress Self Storage - Logo

    Fortress Self Storage

    (5 reviews)

    I needed somewhere to store household items while my home was for sale and staged with minimal…read morebelongings. I was able to get a locker here on very short notice, which was awesome. I was surprised how expensive it was but beggars can't be choosers. The compound is clean and well-run and I love that they sell boxes, padlocks, etc. in the office if you need them. I took advantage of that. I also love all the security measures in place. You have to punch in your personal code to enter the property, to enter your locker building, and even to exit the property. There are cameras everywhere, which means the likelihood of criminal activity on the grounds is slim. I've deducted a star because if you only need the locker for a week, they still charge you for a full month. To me, this is unethical since they are paid twice for the unit if someone else rents it during the month I already paid for. I needed the locker for 5 weeks but I'm not willing to pay for a second full month in order to keep it that extra 7 days. Instead, I brought everything back to my house rather than picking the stuff up with the moving van the following week. Such a hassle. I think this place would be perfect if they offered pro-rated rent instead of only by the month. It's just better business and makes them look cooperative and honest rather than greedy.

    First the good. - clean, big lockers with high ceilings…read more The people that run this place are such busy bodys. They are always grumpy and not pleasant at all. I was having moving company pick up some furniture that I sold and they were waiting at the front for me. The grumpy old fart that works there was banging his cane on the window saying can I help you in a really confrontational way. We pay to use a locker and dont have to answer to you like our parents. I am leaving this unit as rant its a waste of money. Oh also during this process they got in their van and drove by to look what was going on. Such bad business people.

    Sentinel Storage - Coquitlam Barnet - selfstorage - Updated October 2026

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