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    Public Storage

    4.4 (13 reviews)
    Closed 9:30 am - 6:00 pm

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    3 years ago

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    2 years ago

    The representatives were knowledgeable and helpful. It was a fast and easy process. Ive been with them since 2017.

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    3 years ago

    Fantastic employee's, very polite and knowledgeable. This without a question is the best storage facility in the lower mainland

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    4 years ago

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    Ray H.

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    4 years ago

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    10 years ago

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    10 years ago

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    7 years ago

    The Cloverdale staff were extremely helpful. And quick. Great service. We would definitely recommend.

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    10 years ago

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    7 years ago

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    Review Highlights - Public Storage

    Suneetha and Ruwan Kariyawasam are always greeting me with a hello and a smile when I go into their office.

    Mentioned in 2 reviews

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    U-Haul Moving & Storage - Langley

    U-Haul Moving & Storage - Langley

    (16 reviews)

    U-Haul, I am not impressed…read more I went with my father on May 31st to pick up a trailer from this location. Around 1pm. My dad checked in and we went to get our trailer. We hitched up with a man in a brown shirt and went our merry way to pick up some furniture. Around 4pm the SAME DAY, we returned the trailer. The same man in the brown shirt asked my father for his reservation number, my dad gave it to him, unhooked the trailer and we left. Now tell me why TODAY (June 2nd) my mom and dad (both in their 60s) get not one but two calls from U-Haul Langley, asking where this trailer is. My father who has a hard time remembering things when flustered insisted that they dropped it off. The man on the phone talking to him then PROCEEDS TO THREATEN TO CALL THE POLICE ON HIM. My mom, then calls me because I was there with my father when we picked up and dropped off and I call U-Haul headquarters for Vancouver and talk to a representative. Within 8-10 minutes of being on hold, I get a stuttered "Oh they walked around the lot and found it hiding in a corner somewhere, we will make sure to sign your U-Haul back in." Okay, so they didn't think to search for it BEFORE threatening someone who says they returned the trailer with calling the police? Bad form, U-Haul Langley. I will be escalating this to corporate.

    So... WORST experience I've ever had moving…read more I'll start at the beginning: We sold our house and the day we finalized the sale, we booked the truck and a crew of 2 to help load. We moved out of province, so we paid through the nose for their return fees (NOT $40/day, but totaling $1600 for 4 day rental including mileage to Alberta, plus the workers in Langley). We had a month to pack and get ready. Truck booked for to load, including helpers, 24 hours before contracted hand-over. (Booked to pick up at the Langley office (56 Ave) 11am the day before hand-over, to give time to load and clean.) Count down is on! A couple of days before loading date, we started asking where we would pick up the truck. Uhaul has a LONG history of booking vehicles in a different city / location (IMO to up their mileage and use time for daily rentals - complete scam, as seen on a few different TV shows (W5 for one)). We called and called, got bounced from Langley to Calgary, to Vancouver, to Louisiana to all these over and over trying to find out about our truck. "No truck available" and no idea as to when or where it would be available. We're now down to the 24 hour mark before the contracted loaders were to arrive. Still no truck, no wait. We were told, via email, we could pick up a truck at Marine Drive in Vancouver at 4pm (a 2+ hour drive at rush hour). But even with the email in hand, no one could confirm availability or a proper reason why 5 hours "late" and 50 long KM away on Marine Drive in Vancouver. Remember their contract workers to help load arrive at 11am. So, we've paid for them to stand around for 4 hours and get nothing done (you pay for these contractors in advance). I went to the Langley office (56th Ave) and lost my sh*t on the staff. A few more calls (same grouping: Langley, Calgary, Louisiana and back again) ...Still nothing. 5pm, 18 hours before the contracted help were to arrive we FINALLY get an answer. We have a truck at a different Langley office. I'm assuming the 56th Ave office didn't want to see my (furious) face again. We made it to Alberta. NO Thanks to UHaul for the Nightmare They Provided. A move is stressful to begin with. Selling / Buying / Moving. It is almost 2 months of stress. But when a company goes out of its way to make a bad situation worse. I have a lot of words for UHaul and its processes and procedures, 99.99% of which are pretty harsh and NOT for the faint of heart! One of the worst experiences of my life, not just moving related... NEVER Again UHaul. Get stuffed!

    Public Storage - selfstorage - Updated July 2026

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