Amazing - Shelia and Tom are the epitome of amazing customer service! We needed a storage unit…read morequickly and they took care of us! Would recommend anyone needing storage solutions to give them a call. We would not hesitate to call them again if needed!

***BEWARE - RENT ANYWHERE BUT HERE!!!! **** Shiela is…read moreincredibly rude! In their bio they say they treat everyone like family...I don't treat my family like that! My husband was driving a van to pick up and close out our unit. The gate was open, so he drove in. She chased us down in her golf cart, to inform us that we had violated the rules and should've entered our code. We apologized and proceeded to empty our the few things in our unit. When I asked the procedure for closing out the unit, she fired a bunch of questions at me, to see if I had gone through the proper steps. I told her I didn't know the procedure as we just decided to close out the unit that day. That's why I was asking what the procedure was. She made us stop what we were doing and go put in the code for the gate. Then she said to stop in the office on our way out. She never explained the procedure. She informed us that it's all in the contract and again was unbelievably rude. We signed the paperwork and couldn't get out of there fast enough!!

Dollar Storage on McKellips and Lindsey in the city of Mesa…read more Awful customer service only rented for one month & eight days asked if they protect rated and the guy that works there just said unfortunately no same person who wanted to charge me twice administration I was going to move to the next size up in Storage united was told it was going to be $29.00 a month when I went in in person from the older gentleman never mentioned that I would be charged double admistration fee it went from $29.00 month to $59.00 month I asked him even if I'm only moving to next size up unit he said that all Storage place charge that so I called around and to my surprise they don't charge you again if you want to down grade or upgrade tall about double dipping on people's money I moved out and went to a better place and the size unit I needed for a much affordable alot less than Dollar storage will not be using them ever again. Shame on you Dollar storage for stealing money.

Super friendly and pleasant staff! Immediate service. Bright and clean office…read more Easy entrance and exit.

I just switched to this storage unit and so far huge upgrade from my previous situation!…read more I have a larger unit at a more cost effective rate. The hours are a tad limited, daily from 7 am - 7pm, but not a huge issue overall. I was able to easily lock in and secure my rate all online and move in same day. The onsite staff was friendly and resident straight forward process and experience. The overall facility is quite large and they have a wide range of options for storage, including climate control. A large amount of aisles and units, so even if you find a way blocked there are numerous routes and work around points which is nice. The entry point is a little tight and unique setup as it's in shared lot with some other businesses, but the nice yours familiar it's easy enough. Positive experience and definitely recommends as a storage option!

I have been with executive square for many years Joe and Linda have been nothing but awesome they…read more are always nice clean property and a couple times I had hard time paying and they worked with me,they don't want your property to go to auction so they will work with you but if you mess up and take advantage their kindness then don't expect the awesome help they offer,they always watch the property as if it were their own ,I remember one time I left my lock on but didn't lock it and when Linda done her rounds she noticed it and locked it and right away called me to inform me,I really appreciate them,thanks so much for everything, Tina d

I would like to give a shout-out to Krystal the manager. She was very helpful and truly catered to…read moremy needs. I really appreciate her helpfulness. Krystal keep doing what your doing it will take you a long way . Edith

Family owned and run business. Clean lot and clean climate control storage units. Been a customer…read morefor the last 3 months and am very pleased. Highly recommend.

Very clean and neat, with easy access, lots of carts, friendly, helpful service, and extended hours…read more. Nothing negative to report!

We are grateful to have such a great space to store our moneymaker! It's very convenient & in a…read more wonderful area of Mesa.

Jessie is Awesome! Super professional, kind and goes above and beyond to make sure his customers…read moreare happy. Highly recommend this place. Clean units and a great location as well. David C. in Mesa

Jessie was great, and the place was clean. However the business practices border on nefarious. I…read morerented a small storage unit 3 months ago for $66. per month. After 3 months the price skyrocketed to $117. A 78% increase. WOW! I am done with Extra Space after being a customer since 2023. I have moved and downsized 3 times just to keep the same rent! Beware, look at the fine print and ask questions. The reason for two stars and not one is because the managers were always friendly.

Super nice, busy or maybe they just don't pay attention to the details. I requested two moving…read moreDollie's and I got the tiny one that sits inside the truck which was horrible. I want charges for the Dollie's but it would have made the move nice to have what I requested and by the time I discovered them missing I had driven and started moving

I have spent three hours waiting for a hitch installation. Come to find out they went through two…read morehitches and they couldn't get it to fit. And no resolution to the issue.

We just sold our home in Gilbert and moving nextdoor to the city of Mesa and needed a place to…read morestore our stuff for a couple of weeks until our new house is ready so we chose this location it seems like a newer location the facility is clean and nice and the units are nice sizes. I would highly recommend this location or the location at 457 Higley Rd. in Mesa they have excellent customer service at that location as well.

Just to start off I will not use U-haul PODS again. They nickel and dime you to death. I have a pod…read morethat was brought to my residence to unload. Since they are not going to Pick it up until 8/25/2022 they charged me another 119 dollars since my time was due on the 22nd. They should have some type of prorating system. So if you use U-haul Pods you should ask these questions 1. What is the rental? 2. Do you charge to move the pods from one location to another. 3. Do you pro-rate your monthly fee? I will say that the pods seem to be watertight, and my items inside did not move at all during shipping.

Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!