Amazing - Shelia and Tom are the epitome of amazing customer service! We needed a storage unit…read morequickly and they took care of us! Would recommend anyone needing storage solutions to give them a call. We would not hesitate to call them again if needed!

***BEWARE - RENT ANYWHERE BUT HERE!!!! **** Shiela is…read moreincredibly rude! In their bio they say they treat everyone like family...I don't treat my family like that! My husband was driving a van to pick up and close out our unit. The gate was open, so he drove in. She chased us down in her golf cart, to inform us that we had violated the rules and should've entered our code. We apologized and proceeded to empty our the few things in our unit. When I asked the procedure for closing out the unit, she fired a bunch of questions at me, to see if I had gone through the proper steps. I told her I didn't know the procedure as we just decided to close out the unit that day. That's why I was asking what the procedure was. She made us stop what we were doing and go put in the code for the gate. Then she said to stop in the office on our way out. She never explained the procedure. She informed us that it's all in the contract and again was unbelievably rude. We signed the paperwork and couldn't get out of there fast enough!!

I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

I would like to recommend Arizona Self Storage at Gilbert for their great services, and their…read morewillingness to help customers. I arrived at their facility late around 6PM on a weekday, after a long day's drive with a fully loaded SUV from Pasadena, CA at the end of November. I didn't expect much as most storage places don't have much service. I was greeted by Jo, and she quickly helped me set up the account, and processed the transaction. She even stayed for another half an hour in case I needed any help. All in all, excellent service, with nice people too. One couldn't ask for more. I highly recommended their excellent services.

Jessie is Awesome! Super professional, kind and goes above and beyond to make sure his customers…read moreare happy. Highly recommend this place. Clean units and a great location as well. David C. in Mesa

Jessie was great, and the place was clean. However the business practices border on nefarious. I…read morerented a small storage unit 3 months ago for $66. per month. After 3 months the price skyrocketed to $117. A 78% increase. WOW! I am done with Extra Space after being a customer since 2023. I have moved and downsized 3 times just to keep the same rent! Beware, look at the fine print and ask questions. The reason for two stars and not one is because the managers were always friendly.

Autum was super friendly! she made move in really easy. The only thing I'm iffy about is that there…read moreare no cameras from what I seen in the indoor storage unit areas. Other than that everything looked good.

Hello, I want to say that Ian was very helpful answered all my questions and concerns. Walked me…read moredown showed me the difference between my current unit and one I was looking at if I had to make a change. I was very happy when I left the office.

Dollar Storage on McKellips and Lindsey in the city of Mesa…read more Awful customer service only rented for one month & eight days asked if they protect rated and the guy that works there just said unfortunately no same person who wanted to charge me twice administration I was going to move to the next size up in Storage united was told it was going to be $29.00 a month when I went in in person from the older gentleman never mentioned that I would be charged double admistration fee it went from $29.00 month to $59.00 month I asked him even if I'm only moving to next size up unit he said that all Storage place charge that so I called around and to my surprise they don't charge you again if you want to down grade or upgrade tall about double dipping on people's money I moved out and went to a better place and the size unit I needed for a much affordable alot less than Dollar storage will not be using them ever again. Shame on you Dollar storage for stealing money.

Super friendly and pleasant staff! Immediate service. Bright and clean office…read more Easy entrance and exit.

It is a pleasure doing business with Extra Space Storage. The manager is very professional and…read moredefinitely cater to your needs. she had Beautiful personality and she aims to please. The facility is very clean and they have carts available for your use to move your items to the second floor. They also have a elevator.

Excellent Service! Anastasia was very helpful and was able to accommodate our needs even at the…read morelast minute. The storage rental process was painless and excellent access and air conditioned units

Update: I wish I could say better, but even the sudden "change of heart" attitude I got from the…read more[manager?] woman that usually tends the administrative end upon trying to vacate still left me feeling like this ended sourly. I had called a month ago to notify my card for auto-debit has been updated, and also to give ample notice of the date I'd be vacating. No prob. Until I get a voicemail saying my payment was declined and I was now charged a $15 late fee. I called to clear the issue- I was met with quite a hostile response. After keeping calm & trying to reason, I got the fee waived. And I appreciate it, even though I do think my new card information was not properly updated. All is well? Upon trying to vacate, my access code was repeatedly denied. She finally opens the gate for me when she sees the moving truck. All is well. Until I can't get out. Magically, the gate opens as I get out & start to walk inside. I don't think any of it was an "accident" or "faulty keypad". To top it off- the movers happened to get a snapshot of the WATER DAMAGE inside my unit. Which, we also noted, compromised my belongings I had stored in there. You could say I am a bit less than pleased with how this ended. No one should be treated rudely for vacating a unit. And, the fact water damage occurred isn't leaving me feeling very confident in recommending or ever opting to re-rent in the future.

We have just completed our set up for our storage unit in Apache Junction for our 4th year…read more Kris was efficient, personable, and had our application completed and ready in no time flat. It was an excellent experience. Thank you, Kris!

I love this storage facility. There is such easy access 24/7 and you can drive right up to your…read moreunits. The security features are great too. The front office staff is very friendly and helpful too! The property is always clean and it is in a convenient location!! The prices so far have been great, no price gouging just a small increase each year.

Professional, professional professional, not only is his property clean. You actually are able to…read morespeak with a live person. It's open 24 hours and it's very convenient as well as reasonable and pricing. Five stars all the way