Location for downtown residents is great. Managers was very helpful. Very clean climate controlled…read morefacilities. I would recommend this storage facility for anyone.

This storage facility is nice! It's well lit, secure, clean and the staff is friendly! Prices are…read morevery competitive.

Very friendly, helpful and accommodating. Would recommend. Kristin was so nice and helped me a ton.read more

Friendly and sincere customer service. Always clean and convenient…read more No negatives, just a little pricey, but wouldn't want to go anywhere else.

Worst customer service and place of business to deal with ever! They didn't invoice my company for…read more6 months! Then they locked us out of our unit! The office is always closed and no one ever answers the phone! We have paid the past due balance and I still can't access the unit because I can't get a human being on the phone or at the office to let me in! There's a padlock that doesn't belong to us on the unit now! HELP!

My dad and I have been using this storage facility for 10 years at least. The past 4 years they…read morehave gone up in price 3 times at the least! They won't even work with the customers who have been there the longest to ensure that they stay in business with them. They only care about raising their prices. I highly recommend taking your stuff, ELSEWHERE.

Movers never showed up for my scheduled move. I've been ghosted and will tell everyone NOT to…read morecontact them for their moving needs. ZERO STARS RATING!

I would definitely hire this company again the movers came right on time and got straight to work…read more They worked quickly and very professional.

each time i pay a visit here stephanie is always kind and willing to go the extra mile to ensure my…read moreservices are met . her customer service is always great amd im always greeted with a smile.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 4600 Millbranch Rd is no exception. Our Memphis storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Millbranch Rd and E Shelby Dr, we're trusted by neighbors in Memphis, Holmesdale, Red Oaks, Gardenview, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Forgive for not knowing the gentleman's name but Judy and her other half are awesome people. As…read moremany times as I've lost my debit card and "forgot " to correct it they have always sent friendly reminders. Good customer service is rare but you'll definitely find it here.

From the owner: Personal Self-Storage Facility…read more Clean, safe personal storage facility. Desirable neighborhoods. Climate-controlled units available. Various sizes and prices. Gate-coded access 24/7, 365/year. Fortified masonry walls. On-site security cameras and mirrors.

I had unit 6012 @ $252/month! Sometime after my last visit in 2024 and before 02/25/2025 when I…read moremoved my REMAINING belongings out I was robbed. They NEVER answer the phone at the location, it always rolls over to the main CS. Someone broke into my unit without removing their cheap lock. I wanted to use my own lock, but they said I was required to buy theirs... a cheap barrel lock with very little to secure the latch. Now they tell me I'm out of luck because I have moved my belongings out already. I moved the day before my next $252 charge was going to hit. They stole EVERYTHING of ANY value and basically left my clothes and some dishes. TV, PC, stereo, surround sound system, laptop, $350 window AC, $500 mountain bike, $1000 in high quality cookware, not to mention all of my personal paperwork including my medical records... ALL gone! Worst storage on earth! Don't rent here if you want to keep your stuff!

We had a truck rental scheduled for 9 AM pick up but the building never opened! Had people waiting…read moreon us so they could help us move but we had to go to another facility 15 miles away...very inconvenient and highly do not recommend this place at all!!!!!!

I am so glad I chose this location! Bryan is so courteous, patient, and helpful! He's a bowl of…read moreawesome sauce!

Great customer service! Brian was helpful, kind and had a great attitude. Found a perfect unit for…read moreme 1 hour before closing! Spend your money here!