I had a great experience here! The staff is so kind and respond so quickly! The storage units are…read morevery clean and secure! I would recommend this place everyone!

We rented 2 storage rooms here. One for 2 years and a second one for 3 years. The positive is that…read moreit is very clean. And seems very secure with gated entry and cameras inside every hallway. The reason got that 3 star is that they increased our rent every few months. It got to the point where rent was more expensive than my first mortgage! If you need very short term storage, this place is fine because they give you a cheap teaser rent rate to start. Then they start jacking up the price every chance they get! I just think there are less expensive better value storage places with the same level of security and cleanliness. We left when they gave us yet another price increase notice!

U.S. Postal Center now open…read more My choice for Post Office services. Knowledgeable, friendly and convenient. That's all you need.

If you're looking for a dedicated wine storage facility, I would recommend looking elsewhere. My…read moreexperience was disappointing from the start. The monthly pricing seemed to change every couple of months, and the locker sizes are awkward and not particularly well suited for storing wine. Access is another major issue. Getting in and out of the facility is cumbersome, especially when you're carrying multiple bottles or cases of wine. Overall, the wine storage area feels like an afterthought rather than something that was intentionally designed and properly managed for wine collectors. The tasting room was also disappointing. While you're shown a tasting room, members apparently don't have access to actually use it, and the overall setup is strange and not very inviting. For a facility specifically offering wine storage, I expected much better attention to the practical needs of wine collectors.

well, maintained area that we safely store numerous trucks at. Very courteous staff. feel it is a…read moregreat value.

The old Extra Space storages have no lights in them. The new ones do but I rented my storage at…read more$230 a mo for a 10 X 30 in July. It is now March and when I looked at my automatic pay bill the other day, it is now $450 a month!!! How can they up it almost double without informing me? It has not even been a year! This is high way robbery

I have rented from several storage facilities thru the years and I must say this is the best one…read moreyet. Price is fare, very clean and is well managed. Worked with Jody and she was pleasant to deal with and knew how to get you in and out quick. Great place I recommend it!!!

Great service from staff. Lots of incentives offered and clean, quiet storage facility. Close to…read morehome as well which is a plus!

This facility is great!! Both of the ladies in the office are extremely helpful and friendly. Also…read morewas impressed when the mgr remembered my name after only 1 visit and it had been a couple of weeks. I really can not praise them enough! Highly recommend this facility

After a dismal pricing experience with "Public Storage" in Frisco, we found a really good price…read morewith Cube Smart in McKinney on Alma. Although they didn't have the larger sized unit we needed, we took two smaller units and the price for both was reasonable. Getting paperwork done and moved in was pretty easy. Although I knew w were going in on promotional rates, when I inquired about future rate increases I was told rates do go up but they are reasonable when raising the rates. That turned out to be be utter BS. Six months in and we just received notifications that both units were jumping in price by nearly double. Oddly....they also raised the price of the "insurance" which made no sense since it presumably is a pass through with an insurer. The rate jumped from $185 per month to $328 per month. When I wrote to the manager to express my displeasure on September 7, I promptly got a response indicating, "let me look into this for you, give me a couple of days". Never heard another word and now two and a half weeks later they charged me the higher rate. We moved to avoid this kind of price gouging tactic to a company we assumed wouldn't bait and switch us like this. But they did anyway. Beware of this price tricks from CubeSmart.

I am the customer who rented the space from the beginnig until right now!…read morebecause they are taking care of customer perfectly. I will stay here as long as possible! awesome!

Stay away from this facility. I've had to move my belongings twice because of a serious rat…read moreinfestation. Many of my items were ruined by rat urine and droppings, costing me hundreds of dollars in damaged property and moving expenses. The worst part is that this is not a new issue. I've reported it to management multiple times, and nothing has been done. The trash is constantly overflowing, attracting flies, with dead cockroaches all over the floors. Even the restrooms are rarely, if ever, cleaned. This facility is poorly maintained, and I would never trust it with my belongings again.

Had a great experience with the storage company. They are respectful and prices are reasonable. I…read morewould recommend this storage company for the storage unit are very clean and easy to access your storage.

SmartStop Self Storage was a great experience. Carson, the manager, was excellent -- very straight…read moreto the point, professional, and efficient. I really appreciated how quickly he understood what I needed and helped me get everything set up without any hassle. He made the whole process smooth and stress-free. Highly recommend this location if you're looking for straightforward, helpful service!

Reserved my spot online. Stopped by and Vicky greeted me when i went into the office to pick up my…read morelock. What a lovely surprise when she drove me back to the unit and showed me the lock was already in a bag ready to go for me at the unit. Perfect experience. Also saved $$ on my current unit.

Vickie has gone above her managers position. She is also…read morevery friendly. Very knowledgeable of the storage facility and able to assist in choosing the right unit. The place is clean and secure.

Kim the general manager of this location on 75 Expressway runs a tight ship…read morethis place is very clean secure and in a great location

If I could give zero stars I would…read more Kim is the absolute worst employee that I have ever had experience with. I warn you about her she has the nastiest attitude. A month ago I had gone up there with my mom (who at the time just had a knee operation and could hardly walk) to get the key to the lock they had put on our storage so we could replace it with our own. My mom stayed in the truck while I went into the office to ask for the key and Miss Kim gave me the rudest attitude when I stated that I had come inside for my mother who can barely walk to get the key but she didn't want to hear it she yelled at me that my mom had to come inside. And then just this past Sunday my mother, sister, fiancé, and I all go to empty out her unit (to move her to a MUCH MUCH BETTER ONE), but we had to call and get another lock taken off our unit and Miss Kim was there AGAIN. My mom had called 30min prior to being there and told her that she was going to be there a few mins before 5pm and Kim told her that she was NOT going to stay 1 minute past 5pm because she had things to do after work. When my fiancé and I arrived at 5:07pm she was still there! And my mom had left to go get water for us around 6:30-7pm she was still there!!My mother has been a customer for 11 years and has put up with an outrageous rent increase and rude employees. Do better cubesmart.