Tracie had been helpful and patient from day one. We had to…read moreleave the country for a year, and this place held our household goods securely for the duration of our absence. Easy payment online, simple contract, no hidden fee. One of the few businesses I had no problem with, from move in to out.

Tracie was so professional and so nice when i first came wakking into the store. Im not used to…read moredriving a big truck and she helped me calm my nerves down. I ended up parking the truck to the far back (when she said front), but still was so patient with me. Thats when Ed and inspected the truck and told me I need a little more gas. They both were very friendly and patient. I will definitely be going there again when I need a moving truck. Tracie and Ed deserve a raise!

When a business claims their storage units are climate controlled, they should clarify that it's…read morecontrolled by swamp coolers. Anyone who has used a swamp cooler in Vegas knows that they are useless over 100 degree heat. They are just a sauna at that point.

IF YOU HAVE A UNIT AT THIS LOCATION LEAVE NOW!!!!!!!! The rat problem is horrific! Rat feces and…read morepee all over our belongings. My husband has had a unit here for almost 5 years and they just recently changed ownership and it just went downhill after that! The smell is awful LIKE SOMETHING DIED AND THEY HAVE TRAPS OUT HOWEVER ITS TO LATE!. Do not recommend this location at all.

Extra space was home to our belongings for two years. The set up was seamless and so was the time…read morewe were there. The facility is clean, cool and well managed. Sarah runs a good facility and is a delight to talk to on the phone. She is always there to help with anything and everyone who works here is so friendly. I would definitely go back if I needed storage again. Oh, we had to store a car for a short time and although they could accommodate us at this location, Sarah recommended another location up the road that was also stellar. Our storage experience was much better in comparison to my mother's experience at a competitor. Five stars for sure. Thank you!

We absolutely love extra space storage! We've had a much better experience here than at our last…read morestorage place. We hope we can continue enjoying using extra space. The woman who runs the place is extremely kind and showed us around the building. It's so clean and well kept.

Jee is so helpful and friendly! He helps me with all my storage needs. I have been renting here…read morefor years! They have very reasonable prices and very clean and modern units! I love seeing Jee there. He always takes good care of me. He has a great demeanor that reminds me of the best customer service managers. You should promote him and/or give him a raise. He is one of the main reasons why I rent here.

Originally chose this location as it's very convenient, plus they had a great introductory price…read more Booked a space completely online (though you can also sign up in person) When we went in the first time, Jee was very helpful in getting us set up with the app and showing us our unit. He knows his stuff! The facility is brand new--and big! They have units of every size, both outside and in climate-controlled interior units. All gates, doors, and the units themselves are accessed through the app--no keys needed! Great staff, clean units and a convenient location just off the 215. I highly recommend!!

This self storage place is super clean and the grounds are really well kept. Although the gate…read morehours are a little more restricted than other places, the quality of the place, area, and service more than make up for it. They have both indoor AC units as well as many drive up outdoor units. The pricing at this storage place is also highly competitive and lower than other area places for the space provided. They also run specials to help with move-in costs. Jenny who is in the office is so friendly, informative, and helpful. She provides all of the details you need to make a decision. She goes above and beyond and you can tell she cares about representing the place well. Solid place and I highly recommend.

Gated and gate code access only , cameras everywhere, Not 24/7 and limited access, which is…read moreannoying but at the same time you don't want people meandering around your stuff . You want people in and out. Jenny C lives on property and is very knowledgeable very helpful and very friendly. I had 1 million and one questions for her and she answered each and every single one thoroughly. This will probably be the only place I would ever trust to keep my things safe dry and intact .

I've been using this storage facility for many, MANY years. It recently changed names/companies and…read moreimprovements are already being seen. They keep the place clean. They've even repainted everything. They installed new security locks at the gates to get in and out (no worries: Your old code still works!). It looks like a brand-new facility, even though it's probably more than fifteen years old! A recent visit saw the elevator broken, BUT! There are THREE to choose from, all within walking distance. The staff here has always been stellar. Very friendly and knowledgeable. They seem to go the extra mile to make sure your needs are met, help you get the best "deal", and genuinely care about the customer. Inside the office, there are a number of moving necessities, just in case you forgot: boxes, tape, labels, mattress/furniture covers, and more. The gate is open late, even if the office isn't (8 pm for the gate, 6 pm for the office). As long as I've been a customer here, I don't have any complaints.

Our two storage units were broken into last night, along with 20 others. The manager notified us…read morethey have the thief on video and it's a repeat offender. The buildings are not locked after hours (they don't want damage), there are no alarms onsite, no one is watching the video monitor, and the latches where you put your padlock are designed to break away with a good kick. There is no security!

Had a really solid experience here and wanted to shout out one of the employees who helped me out…read more Deonta was on point. I was immediately impressed by his communication skills. You don't always get that at an equipment rental place... and that was reassuring. I was in a rush to move a piano and he got me checked out quick. Also hooked up my trailer faster than a nascar pit stop. It left me wondering what his previous job was.

They do not honor reservations made on the website…read more I made a reservation specifically for this location. I followed up by stopping in and looking at the RV spot i reserved. I was specifically shown the spot and told I can move in on August 31st. On August 29th I received a call from the locations GM, Sarah. She told me that they could not honor my reservation and that there were 20 people ahead of me at that location. The spot I was shown was already gone. They offered me a more expensive spot in north Las Vegas, and a similar priced spot 10 miles away. The moral of the story is that they do not honor reservations and will wait until the last minute to tell you. The online reservation means nothing.

Sylvia was very helpful & followed up with us twice about our storage unit. She was upfront when we…read moredidn't get the $1 promo because they switched systems & said we would get next month free! She took us on tour & was helpful when others needed a cart. When I came to do paperwork Sam was helping her with the new system was very polite & informative. Everything was done electronically & I was in & out in about 20 mins. Probably would've been sooner but I just so happen to come in the day they rolled out their new system! We also like that their gate is open till 10pm. The previous storage unit closed at 9. The extra hour helps!

Rented a 10x10 unit for $100 a month in Jan 2026. 3 months later they increased my price to $199…read more Thinking it was a mistake I called the company and was told the price increased based on demand. However, if you look at the website they are advertising the same size units for $107. If you do 2 minutes of research you can see the average price for a 10x10 storage unit as of 17 April is $70. Not sure how they can justify a 99% increase from one month to the next. They know how difficult it can be to move out once you are moved in. As a disabled Veteran who cannot move my stuff alone due to injuries, this is absolutely unacceptable.

Dana runs a amazing & very clean place. She is very professional and goes above & beyond to help…read moreyou out. Highly recommend this place

5 plus Stars! Dana and Ashley on 8424 Farm Rd, were so nice, and made renting a unit Super Easy…read more Highly recommended.

Probably the best customer service I have recieved in a very long time! Jee was excellent and made…read morethe process with our U-Haul very easy and convenient. I strongly recommend Epic Storage!

I rented a Uhaul truck here and was assisted by Jee. What an awesome person, he was very helpful…read moreand knowledgeable. His personality is contagious and I wish more big box companies had more Jee's working there. Kudos to you Mr Jee I will definitely send people your way, keep up the good work!!!