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    Public Storage

    3.2 (18 reviews)
    Open 6:00 am - 9:00 pm

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    Rosa L.

    I have always used public storage and let me tell you I will never go back. I had to rent a 10x15 unit from public storage so I made a online reservation a month before online to make sure I could lock-in the date. The website told me I had no obligation to pay at that time and I could pay on my move-in date. The unit was going to be $102 or so a month because the deal online was $92 a month so with taxes and insurance that was like $15 that's what it was which is a good deal for the size and all. Fast forward a month and I show up at 3:35ish pm (my move in appointment I had confirmed was at 3:30 but traffic) no one was in, there was no sign or nothing. 4 people were waiting outside to move in. We call customer service and they just tell us the manager is probably helping another guest and that we can't complete the reservation online anymore because each location reservation is different. Okay. We wait until about 4:30. We leave because it's really hot and humid and get gas to come back. Come back at 5:20 pm. The storage unit place tells you everywhere they close at 9pm but online it states that location closes at 6pm. Still. Not one person there. I have to leave to pick up my kids and then call customer service again to make sure they give me the same rate when I come back tomorrow and I get told that my unit was sold to someone else a while ago and a lecture about how I should have paid in advanced and that's why I lost it. No apologies or anything. Just straight up you messed up. So I ask her what was the point of a reservation then and she says it was just a slight "hold". I hung up.

    Piled rat droppings after move out sweeping

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    Photo of Meg J.
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    1 year ago

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    2 years ago

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    1 year ago

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    3 years ago

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    4 years ago

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    6 years ago

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    3 years ago

    Very easy to reserve a spot and the property manager was very helpful.

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    4 years ago

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    6 years ago

    great service! very helpful with all of my questions and exactly what i was looking for.

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    8 years ago

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    11 years ago

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    10 years ago

    Barbara was very helpful and courteous. Excellent service. The property is well kept. Very secured.

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    12 years ago

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    Photo of Dawn H.
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    12 years ago

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    11 years ago

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    12 years ago

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    Ask the Community - Public Storage

    Review Highlights - Public Storage

    Called Public storage off 59 and Ms Gladys said I've got what your requirements are and please come see me.

    Mentioned in 3 reviews

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    RecNation RV & Boat Storage

    RecNation RV & Boat Storage

    (7 reviews)

    Overall our experience for RV trailer storage has been good. We like that it is convenient to our…read morehome in Kingwood. Right now, Northpark is a mess with the widening project but I don't blame any of the businesses that are having to put up with it but it does mean we have to plan our route and the time of day we go there and back carefully. Our RV trailer is in one of the big open carport style units and I love that it is so easy to back in! And the space is wide enough I can fit our trailer in with room on one side for the fold down steps as well as putting the slide out on the other side when I need to work inside the trailer. The units also have electric outlets close by and this is great because if it is going to be below freezing in the winter I can leave a small space heater inside to keep things from freezing and in the summer I have a small dehumidifier to keep mildew from forming inside. So far we haven't had to deal much with management since renting here but when we first did they were nice. The only reason I knock off a star is for the entrance at the electric gate. There are pot hole in the gravel, I have even brought a shovel to try to refill them but the wheels of vehicles just create the holes again which are a real annoyance when you are pulling a trailer in or out. They really should put down some asphalt on either side of the gate or concrete.

    This company is terrible. The unit was filthy and the unit had spider webs everywhere when we moved…read morein the door was extreamly hard to raise and they would not repair it. When I moved into the unit in December the price was $230 per month. Within the first 30 days they jumped the price to $358. They require a 30 day move out notice and on 1/28 and 1/31 I sent them an email regarding a move out day of 2/28 and on March 3rd they charged my credit card $426.19. I had to cancelled my credit card because of this company, and I am having an issue getting them to refund my money. If I don't get my money back I will need to file a claim in small claims court. I recommend that you go elsewhere they are crooks.

    Public Storage - selfstorage - Updated May 2026

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