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Public Storage

2.8 (4 reviews)
Open • 9:30 am - 6:00 pm

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2 years ago

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10 years ago

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9 years ago

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11 years ago

Check in process was very easy. Rick, the manager, was terrific.

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Prime Storage

Prime Storage

(4 reviews)

Hyde Park

This isn't a 1 star review. It's a -1star review. They are definitely in the sub club. Starting…read morefrom day one there were problems. I made an appointment online to view a unit. When I arrived the door was locked. So I called and received no answer. I then called the main number and all they could tell me is that someone was there, somewhere. So after almost an hour an employee came and unlocked the door to show us the unit. The unit was the size I was looking for and it was easily accessible on the first floor. I agreed to take the unit. Almost every time I went to use the storage I could not find a dolly to use. They only had 2 and no one ever returns them. So they aren't any help but they are somewhere in the building like the employees. One day I received a call from my wife while she was in the unit. She was disgusted. There were rat turds inside of our storage unit. We had all brand new furniture in there and it wasn't there for the rats to enjoy. My wife told the employee on-site and they told her that they will give her some Rat Poison to put in the unit. SMH. We were on vacation the following week so there wasn't much we could do at the time. A few days into our vacation I received an email stating that the rental fee for my unit was being adjusted from $212 to $310. I guess it was being adjusted due to the higher than quoted rat occupancy. The day I returned from vacation I went to another storage facility and signed a lease agreement and went to Prime to give them my notice... Stay away, far far away!

Do Not Rent Storage here, there are much better options. They quoted me a rate, then "oh by the…read moreway" you have to have insurance which adds a chunk to the real rate. Then after a couple months you find out the rate was a tickler rate and the "real" rate is 50% higher after you have moved all your stuff in and are stuck. There was water intrusion pooling in my unit the first month and water elsewhere in the building after every major storm. It is "climate controlled" but not water entry controlled. The entry to my area of the building was filthy and never cleaned. I tried to clarify something in the contract and was told not to worry about my concern (but they would not put anything in writing). All this in 3 months. I sucked it up and hauled all my stuff to another place. Don't make the same mistake.

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Extra Space Storage

(13 reviews)

A very clean storage unit that has easy access and great parking. The keypad to get in makes…read moreaccessing the property easy and makes you feel safe at the same time.

I don't even know where to start! They get u there with a good price, then a few months later they…read moreincrease the price by almost double, the property manager has absolutely NO customer service skills, came over and yelled at me that they were closing soon, even though I was A) leaving already and B) have 24 hour access. Then I get falsely accused of sleeping in my unit(even though if they looked in my unit they would have CLEARLY seen there was NO room for that to happen) and lied about the details about it, then when I told what I was doing the called me the lier, even though they had no proof that I had, it was a he said she said situation but yet I was still kicked out with NO physical proof even though I could prove with evidence that 2 of the 3 things said WERE A LIE! renter beware, there is only one nice employee, Graciela. She was very helpful anytime I needed anything or had any questions. The others has attitudes and superiority complex and had to be right on everything even if they weren't. Would give zero stars if I could Don't go there go to the public storage at the top of the hill it might be more expensive but it's cleaner newer and a security is 100 times better as most of the time a door is left open or not shut all the way to anyone can get in at any time.

Public Storage - selfstorage - Updated May 2026

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