Currently in the process of selling my house and needed to move my most of my personal belongings…read moreinto a local storage unit to keep my house free of clutter to show better for potential buyers. I checked out reviews at local storage places like A Storage, Uhaul, etc and one trend that I found was that almost every review that was negative referred to how most storage facilities offering a promotion like 1 month free didn't want to rent to someone who wanted to the advantage of that type of promotion and would rent only short term. So I gave CubeSmart a try as I noticed that they were right next to a donation drop off that I had visited recently and were conveniently located on the way from the house that I'm currently selling to my new place that I'm moving to. I originally set myself up with a 5x10 climate controlled unit via online registration but realized within a week that I picked too big of a unit as I was only filling up about a third of it. One of the managers, Sherry Bristow helped me personally when setting up my original unit and after sending a quick email on my concern, was more than happy to get e the unit that would suit my needs. I met with her face to face on 2 occasions and she was extremely accommodating. She allowed me to transfer to the smallest 5x5 climate controlled unit with ease. She also made sure to find me. U it that was close to the unit that I was moving out of so that it would be a shorter distance to move my stuff which was awesome. She allowed me to keep the same promotion discount and 1-month free promotion and on top of that, didn't charge a unit transfer fee. She made sure that I was HAPPY above all else. Sherry is definitely an asset to CubeSmart and she should be recognized by her management team! I Would recommend this location to above any and all of storage locations hands down.

This place is SHADY!!! 70,000 DOLLARS of irreplaceable items sold to auction when my money was in…read moretheir hand. DO NOT TRUST THIS PLACE. I paid storage for 2 years and they just decided to sale 70k for 500 when they had a 1000 in their hand. Thieves. Report these losers to better business bureau

Advantage Storage Frisco made getting my first storage unit as easy as possible! The unit was…read moresurprisingly affordable and I was even given access to a large truck to help move all my stuff. The staff at this location went above and beyond... they were very understanding when my move took longer than expected, they stayed late to get my application processed, they gave me advice on how to pack my unit, and they even brought us water. I would recommend Advantage Storage Frisco (Mine St. location) to anyone!

Rented there for 2 years... what we thought would go well, ended up disappointing…read more Within the last year our rent surpassed an increase of over 33%!!!! That's crazy! Also with them saying how well they spray and prevent rodents. Our bins and boxes were covered in rodent droppings!!! We were in building 'O' and there is crazy evidence on the top of their 'metal rafters' above their wire grid ceiling it is COVERED!!! So gross! Now we have to throw out a lot of stuff! BE AWARE!! When asking to negotiate the increase so much, employee said she has no power to do that!!

Poor customer service issue with Greenfill Lone Star Self Storage LLC in Aubrey …read more Never do business with Greenfill Lone Star Self Storage LLC, Terrable customer service and very rude employees. I scheduled a pickup for 2 PM on a Friday. I arrived at around 1:50 and the front door was locked. I knocked on the front door and no one came after about 5 minutes I figured I would log onto the app and start the pickup process through the app thinking someone would be in the office at 2 PM since that was my appointment time. After I uploaded my DL, I got a message on the app to call U-Haul because the app could not check me in. I called the number provided to me in the message on the app and the customer service rep asked me why I was calling. I told her I was at Greenfill Lone Star Self Storage LLC to pick up the trailer but the front door was locked and I was told through the app to call this number after I uploaded my ID. She was very nice and said that she would see if she could see why no one was there since it was now 2:10 PM. At about 2:15 I could see through the window someone walking in the back door and the customer service rep at U-Haul told me she found someone to help me in the office and they would be right there. The lady opens the door and immediately tells me I did not have to call U-haul that I should have call the number on the door, never saying I'm sorry she was late, no remorse at all for making me wait. I told her that my appointment was for 2 PM it was now 2:15 and now I will probably be late to my appointment. The second employee told me that I had better cut the attitude that she has the right to refuse business anyone she want to, I said, you are late and have an bad attitude that I called U-haul, but I am the customer and should not have to call anyone, you should have been in the office at 2, I said just get me my trailer so I can get out of here. She told the older lady she was not going to give me the trailer and told me to leave. Do not do business with this company, they are rude, do not appreciate their customers and even when they are in the wrong will gas light you trying to turn it around that I was the issue. This place is very dirty and they park the trailers in a overgrown field. All I can say is stay away and go to another place.

Richard was very friendly and helpful when we needed to find a place within 48hrs to store our…read morethings as we are between homes. Office and units where clean and well lit. Definitely recommend to anyone in the area when needing to store your life.

Clean newly refurbished deniable and secure. Very satisfied. I have used them for several years and…read morehaven't had any problems that a phone call to management didn't take care of.

My husband and I needed a storage fast ,and hannah is the sweetest my bank account was compromised…read moreour first month being here and hannah was patient with us I'll refer as many people as I can because I love this place and employees.it always clean and calm.thank y'all so much

SmartStop Self Storage was a great experience. Carson, the manager, was excellent -- very straight…read moreto the point, professional, and efficient. I really appreciated how quickly he understood what I needed and helped me get everything set up without any hassle. He made the whole process smooth and stress-free. Highly recommend this location if you're looking for straightforward, helpful service!

Had a great experience with the storage company. They are respectful and prices are reasonable. I…read morewould recommend this storage company for the storage unit are very clean and easy to access your storage.

We've been using this place for additional storage for multiple years…read more We never seem to have enough storage for stuff in the garage or the spare bedroom! We store our holiday items and stuff we simply can't let go of. We are not hoarders, our rental property is just on the small side. We pay rent on the unit for 3 months at a time. The area is kept clean and the process of entering and leaving is simple. Cameras are located throughout the area. All the units are located outside. None that I am aware of are air conditioned. The do have an area to store boats and RV's. We've been happy with the storage units management. November/2021

I couldn't get past customer service. I called to get some information and the representative was…read moreso rude. She's didn't care to help me or try to find out what I was asking. Rule of thumb if you don't know the answer figure it out. There is always a way to get the customer the answer and not be rude. I would not rent a storage here. Value your callers

U.S. Postal Center now open…read more My choice for Post Office services. Knowledgeable, friendly and convenient. That's all you need.

If you're looking for a dedicated wine storage facility, I would recommend looking elsewhere. My…read moreexperience was disappointing from the start. The monthly pricing seemed to change every couple of months, and the locker sizes are awkward and not particularly well suited for storing wine. Access is another major issue. Getting in and out of the facility is cumbersome, especially when you're carrying multiple bottles or cases of wine. Overall, the wine storage area feels like an afterthought rather than something that was intentionally designed and properly managed for wine collectors. The tasting room was also disappointing. While you're shown a tasting room, members apparently don't have access to actually use it, and the overall setup is strange and not very inviting. For a facility specifically offering wine storage, I expected much better attention to the practical needs of wine collectors.

Both a/c and non-a/c units available. Manager Tricia is friendly and helpful. The 2 units I rented…read morewere clean, as was the whole complex. They have a lot of security cameras monitoring the premises.

Best storage place in W Frisco/Little Elm. Friendly manager and reasonable pricing. Clean interior…read moreunits and pest free outside units. Really happy with this place over many others I have tried locally.